Trusted Agent profile · Kensington and Chelsea

Druce Ladbroke Grove Kensington and Chelsea reviews

4.7

★★★★★ Excellent

452 reviews across 3 platforms

126 Ladbroke Grove, London, W10 5NE, Kensington and Chelsea, W10 5NE

Druce Ladbroke Grove's office in Kensington and Chelsea, at 126 Ladbroke Grove, is rated 4.7 out of 5 across 452 reviews on three platforms, including 69 Google reviews rated 4.4.

Google logo

4.4 / 5

69

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

380

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

4/5

Trustpilot

Monika is a superstar!

Monika Rea is a superstar! She has gone above and beyond to help us out and we could not be happier with how she has managed our property. Many many thanks.

Christabel · 18 June 2020

5/5

Google

Felicity at Druce was very thorough and helpful with placing a new tenant for me recently. I have used Druce (Bective previously, before the merger) for many years. I wouldn’t hesitate in recommending them.

Christian · 25 October 2024

5/5

Trustpilot

We have a new rental!!!

What more can I say then what an amazing experience working with Druce has been! Our agent Stephanie from the Chelsea branch has gone above and beyond helping our young family. We have been informed and welcomed at every corner with complete visibility to what we are signing onto and the requirements as tenants. Thank you so much for our new home!

Abby · 1 February 2023

5/5

Trustpilot

Very satisfied customers

From our very first visit to Brook Green office enquiring about selling our property we found the staff to be very professional and friendly. They communicated with us at all times kept us in the loop especially during the past 3 difficult months. Now we have sold we know we made the right decision to use them from the word go. Special big thank you to Ed and Lydia for going the extra mile. Judy and Brian Litchfield

Brian · 9 July 2020

5/5

Trustpilot

Highly recommend

Kim was great! So helpful & responsive, she made the process so easy despite not being able to visit the property in person. Very very happy with Bective.

Alexa · 19 January 2021

5/5

Trustpilot

Stephanie & Jozef

Stephanie from the Brook Green office and Jozef from the Notting Hill office provided me with the best service I've had to date from any estate agency. From my initial property viewing with Stephanie, I could feel a much nicer, trustworthy approach compared with other estate agents I'd been dealing with, and the offer and contract process was facilitated seamlessly with regular communication from both Jozef and Stephanie. I cannot recommend their services enough!

Emily · 11 June 2021

5/5

Trustpilot

Very quick at responding and always…

Very quick at responding and always very helpful. Soraia has been fantastic throughout the two years I have been with them, I will definitely be using them in the future

Hannah · 2 June 2020

5/5

Google

Felicity at Druce found my wife and I an amazing apartment at short notice and gave us a lot of helpful advice, far more than we expected or have received from other agencies.

Jon · 25 October 2024

5/5

Trustpilot

Chiara was wonderful in dealing with my…

Chiara was wonderful in dealing with my property search. She was always very helpful and renting through her went really smooth and easy. Thank you for the help.

Mariam · 20 November 2020

5/5

Google

Amy at the Druce Ladbroke Grove office has been amazing. She has gone above and beyond for me acting as the agent for the sale of my house. Any issue that has arisen she has bent over backwards to help me, and has acted as wise counsel. Highly recommend.

Charlie · 29 December 2023

5/5

Trustpilot

Professional, Responsive and Great To Work With

We have been working with Bective for quite sometime and it has been a pleasure so far. The staff at each Bective location are friendly, organised and always efficient. As a Sales Advisor for TWF Services I deal with Tenancy Progressor Jozef Georgiev on a regular basis, I can always trust him to be professional, efficient and knowledgeable. Overall I have found Bective to be great company to work with from a business standpoint.

Eduardo · 8 April 2021

5/5

Trustpilot

Great Experience

We rented our flat with Bective recently. Hanna was very helpful and the process was very easy compared to past experiences we have had.We would definitely recommend Bective!

Pınar · 2 September 2020

5/5

Google

The team at Druce were brilliant when it came to helping me oversee the installation of a new boiler system for my flat (from identification, management, negotiation and closure of the project). It was not straight-forward and the team was great! Thank you

Stephanie · 17 April 2024

5/5

Trustpilot

Smooth process from start to finish

Smooth process from start to finish - particular thanks to Stephanie for being so quick to answer queries and keeping us in the loop at all times!

Rose · 30 November 2020

5/5

Trustpilot

Thanks Bective and Stephanie

Stephanie is very professional, helpful and available. It was a pleasure to be accompanied by her ! Clémence and Gonzague

Clémence · 13 March 2022

5/5

Trustpilot

Great service

We had a great experience with Bective and especially with Hannie Theobald. Hannie is proactive, always ready to help and especially good at communicating.

Olivier · 9 July 2021

5/5

Trustpilot

A great agent in a difficult time.

We were having difficulty finding a tenant for our three bed Chelsea flat. Chiara Thomas of Bective L M took up the challenge with great charm and absolute determination in a very difficult market. Before long, she had found a family who were a perfect fit. She saw the process through to it’s conclusion with a gentle but firm hand.A job very professionally and well done. We will be working together in the future.

Peter · 27 January 2021

5/5

Trustpilot

Jack was so so so helpful in every way

Jack was so so so helpful in every way! Highly highly recommend, so on top of everything and made the whole experience really swift, easy and pleasant.

Rose · 29 October 2020

5/5

Trustpilot

Tiago was of great help during the…

Tiago was of great help during the letting process for my clients. I look forward to working with him again.

Grez · 8 February 2022

5/5

Trustpilot

Joseph Nathan is great!!!

I was very unhappy with the letting service I was receiving from Druce and put a call into the Area Director Callum. He allocated Joseph Nathan to the job and everything immediately changed. Great communication and a positive result!!!!

Keith · 7 June 2024

5/5

Trustpilot

Kathryn and Chris, a great team

Kathryn and Chris have been super helpful and efficient. Everything has been apparently simple and quick. Thank you guys

Leonardo · 2 March 2022

5/5

Google

I had to renew my contract with my tenant as that first year will end in March 2022. Sebastien helped me with sound advice: I got an increase on the rent that I had not expected. This was done in a record time. He also helped me with another practical problem concerning the house. I appreciated his professionalism and his availability greatly.

Beatrice · 11 October 2022

5/5

Trustpilot

I worked with kim in the Notting hill…

I worked with kim in the Notting hill office to secure a property. Kim was very helpful throughout and made finding a new property very easy!

Alex · 22 October 2020

5/5

Google

Beactive has been very helpful, efficient and understanding. Thank you so much Alin for all your help, it has been fantastic!

Honor · 11 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Druce Ladbroke Grove's Google reviews
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