Dexters South Kensington reviews in Kensington and Chelsea

★★★★★ 5/5

Trustpilot

Quick response

Quick response, always clarifying any questions, a very good agent.

KatherineFilpoJaquez · 12 October 2026

★★★★★ 5/5

Trustpilot

Great Experience as a landlord

We have worked with Claire Gallagher-Doherty at Dexter's to let our properties for many years. Things are run smoothly, rents paid on time and they have found good, solid tenants that stay for long leases. The tenants seem happy and well looked after as well as the properties. Appreciate you and the team very much.

PF · 8 November 2023

★★★★★ 5/5

Google

Had a great experience looking for a flat with Jack in April. He went above and beyond to help with our viewings and securing a lease. Would highly recommend for anyone looking in the area

Dan · 9 April 2026

★★★★★ 5/5

Trustpilot

We want to the thank dexters agent…

We want to the thank dexters agent Jimmy dhingra and Charmaine for helping us finding the best property in short time span. Both of them very helpful and answer your all queries regarding the property.. Thank you so much Jimmy Dhingra and Charmaine

AMIT · 2 July 2024

★★★★★ 5/5

Trustpilot

Graziana & Angelo were super helpful!

We’ve been dealing with Angelo since a few months, who was very helpful in solving some issues and major repairs in our house. Recently, we’ve also dealt with Graziana, who was very quick to solve our issues at the start of our contract renewal. Graziana’s communication was great, over the phone and via email.

Charo · 14 November 2023

★★★★★ 4/5

Trustpilot

Property faults/repairs

Keep me posted and up to date with all areas of myProperty and any problems that the tenants report, these are then taken care of by the appropriate maintenance contacts.Donna is always very friendly but polite and efficient I have had a few areas for concern this week but are all in hand.

Karen · 5 December 2023

★★★★★ 5/5

Trustpilot

Very good experience

Very helpful stuff especially through our interaction with Joshua Moody

Mr · 30 September 2026

★★★★★ 5/5

Google

Harry was professional, attentive, and quick to respond to all my queries. He found me the perfect apartment that fit my needs and budget. The entire process was seamless and stress-free. I highly recommend Harry for anyone in need of great rental service!

Shirley · 25 June 2024

★★★★★ 5/5

Trustpilot

Thanks to Property Management Service…

Thanks to Property Management Service by Dexters and special to Monika.She is very helpful, always on phone with us and ready to help us, with professionalism. She is very nice and helpful.Thank you Monika for everything you do for us.I really appreciate your hard work.

Cristinel · 16 May 2024

★★★★★ 5/5

Trustpilot

Excellent after service

We have been renting through Dexters and have found the whole experience to be a really positive one. Sometimes agencies can be great for the initial deal and drop off, but we have had the opposite experience. We have been really impressed by the management service provided by Dexters. In particular, property manager Khalisha has been exceptional; really going above and beyond to be as helpful as possible. 5 stars!

Deirdre · 23 May 2022

★★★★★ 5/5

Google

Joe and Remy were extremely helpful and professional in the purchase of my property. They assisted me from start to finish. I highly recommend anyone dealing with dexters and using these two super agents.

Karim · 16 November 2024

★★★★★ 5/5

Google

Joe Edwardson has been outstanding in the process of sale of my flat thus far. He secured numerous viewings, culminating in 3 offers in a short time. He is highly efficient and effective and an excellent communicator. I strongly recommend him.

Naomi · 25 July 2024

★★★★★ 5/5

Trustpilot

Kudos Christian Pengelly!

I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!

George · 21 November 2023

★★★★★ 5/5

Trustpilot

Consistently attentive

Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.

Susan · 25 October 2023

★★★★★ 5/5

Trustpilot

Bailey Gibson is helpful

Bailey Gibson is helpful, smooth process, no issues

Spatel · 19 June 2026

★★★★★ 5/5

Trustpilot

Tenancy change made easy!

I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!

Max · 21 June 2024

★★★★★ 1/5

Trustpilot

Disgusting company, disgusting people

super attentive, they call you all the time, they want to be liked until your request to rent the apt is approved, then you will know who is really Charlie or Dexters.we lived in a apt 70 burton court, franklins row Sw34sx Chelsea for over a year, we had several problems with the apt and one of them was a RAT INFESTATION, we have a 2 year old baby and every day we had to live with rats in every room of the apt, we called dexters several times and no one wanted to help, the landlord even sent us some guys to try to cover some of the countless holes made by the rodents but nothing could contain the rats, there were days of terror inside the apartment 70 burton court, franklins row Sw32pu, THIS HERE is not a complaint but a mother's outburst, I wouldn't want this to happen to other families, the rats are still there, dexters will not change, they treat their customers like trash, all they want is your deposit and that's it! I do not recommend dexters sloane avenue to anyone and the worst of all employees is called CHARLIE.

Dayana · 29 November 2024

★★★★★ 4/5

Trustpilot

Really helpful team!

Archie has been super helpful and supportive through the process of putting through an offer of a property we want to rent. It was great to have him show us around too!

Gemma · 28 November 2024

★★★★★ 5/5

Google

We have been letting our flat with Dexters for a very long time now and have always been very happy with their services. Lately George Bromage from Property Management has been a favourite. He is extremely helpful, super friendly, always quick, and of course: reliable and efficient. Thanks George for the great work!

M · 24 October 2023

★★★★★ 1/5

Google

Avoid these people. I don't know where to start. I guess I can begin with the mice issue, our 3 years of life with mice issue. A problem raised countless times both in calls and emails. There were clearly holes which required reparation, but the agency decided that instead of addressing the source, they would save money and put cheap plastic traps all over the place. Needless to say, none of the traps ever trapped anything, beside dust, while the poopy little things kept touring our flat on a regular basis. Should I move to the way they lost our spare keys, 3 times? Or maybe I can jump directly to our current struggle to get our deposit back, almost a month after moving out. None of our pleas over email and phone were of use. The agency simply gave us the silence treatment. No really, all we got was "the sound of silence" until we raised a claim with TDS. We are now pondering over next steps. If you have a full time job and don't need no extra drama in your life, stay away from this agency. You've been warned.

Victoria · 25 October 2019

★★★★★ 1/5

Google

Edit: I never received any form of communication from them with the intention 'to discuss or resolve this matter' as they always have claimed. Original review: There were miscommunications with the salesman when we first moved in the property about the furniture. They will NEVER solve your inquiries once you signed the contract! So make sure to put down every single inquiry you have on the ‘proposal letter’ - even if they never tell you! The first management team was not good until we lived there for 3months+, teagan - the property manager did a slightly better job on taking care of the property and our enquiries on heater fixing. However the Roof leak was attempted to be fixed 3 times+ and still remaining problems (we had 3 big leaks on top of my bedroom and it stinks!). Very long communication waiting time is required if you want to have their response, even for extended contract or urgent housing problem. The house was left with 72 days of NO access to bath facility (and we only had one bathroom. They want to charged us for fixing this given they was the one who wants to open the whole bathroom, fixed it because someone downstairs appeared to have repeatedly leak problem!!! Ridiculous!). No compensation, no professionalism, avoid them if you can!!! They even tried to contact me to ask for ‘better review’ by promising solving this and that problem and never did! Bad.

Sophie · 25 October 2019

★★★★★ 5/5

Google

We were referred to Dexters by two independent building professionals who happen to be close friends. Wow were they correct. We were previously with JLL, which has an OK reputation but are filled with incompetent unethical apparatchiks - empty suits. Dexters is just the opposite and is unbelievably good. We own properties in several major cities in several different countries - Dexters is at the top of the list for both listing our property and property management for cost efficiency, great communication (important for us living abroad) and energetic professionalism. Dexters remodeled our kitchen in half the time, half the price but twice the quality and presentation than what JLL had quoted us! The tenants Dexters found in a week are excellent long term high quality professionals who moved in immediately and have been very happy ever since. The Dexters people really are energetic smart and knowledgeable while being very dependable. I know this sounds like a commercial, but you would be foolish not to move your business to Dexters. We are happy we did. I should also highlight the Dexters managers who gave us superb service: Matthew Huybrechts and Steven Hewitt on the rental side and Tom Hood for Property managemen. David Szwarcewski managed the kitchen renovation project with great taste, advice, value and communication and for 20,000 pounds sterling delivered an expertly-designed, well-made kitchen = a major improvement in the capital value of our Flat by 40 to 60 thousand pounds.

Art · 25 October 2019

★★★★★ 5/5

Google

I have had the pleasure of working alongside the experienced and professional people at Dexters South Kensington Estate Agents. I am particularly impressed with the first class service received by Tom Hood whom have played a crucial part during our rental process. He is reliable, quick on following up, fantastic in coordinating and providing support, and he gets things done - without any friction! I would highly recommend Tom and his colleagues to anyone who would like excellent service. First class.

Niklas · 25 October 2019

★★★★★ 5/5

Trustpilot

I used Dexters as managing agents for my house

I used Dexters as managing agents for 10 years. I have always found them to be highly professional and reliable. Munir in particular has assisted me on 2 occasions when financial pressures have caused huge stress. On both occasions, he has gone over and above the “extra mile” in order to find a satisfactory solution. He has been both professional and approachable showing that it is possible to show a human side even when trying to maintain a business in these difficult times. I would have no hesitation to thoroughly recommend Dexters.

Tania · 20 November 2024