5/5
GoogleKristina is very professional and efficient.
Agent replied · 8 October 2025
Dear Rodolphe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
Trusted Agent profile · Kensington and Chelsea
Dexters South Kensington reviews in Kensington and Chelsea
★★★★★
2,241 reviews across 3 platforms
144 Old Brompton Road, London, SW7 4NR, Kensington and Chelsea, SW7 4NR
Dexters's office in Kensington and Chelsea, at 144 Old Brompton Road, is rated 4.4 out of 5 across 2,241 reviews on three platforms, including 351 Google reviews rated 4.7.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Google5/5
TrustpilotI'm ending my tenancy with Dexters for…
I'm ending my tenancy with Dexters for personal reasons, however I would like to give Petros Giorganos a 5 star review for being such an amazing executive, thanks for all the support during my tenancy. I will definitely recommend Dexters to anyone.
5/5
TrustpilotI've been looking for properties to…
I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!
Agent replied · 23 November 2024
Dear Mimi, Thank you for your wonderful 5 star review. Gemma will be so pleased to read your kind comments and we wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team.
5/5
GoogleDexters was so helpful in helping us find a place, ensuring the whole process was smooth and easy. Jack in particular was brilliant - really responsive and willing to help. Thank you to the whole team for everything! Would really recommend.
5/5
TrustpilotLayo very responsive and professional
Layo was very responsive and friendly - professionally clarified terms of our contract and provided a quick and effective example. Thanks for the help again!
5/5
TrustpilotI can not thank Joanne enough for the…
I can not thank Joanne enough for the supports and willingness she showed in making sure I get the best service. I really appreciate it and I will no doubt recommend Joanne and her company to whoever wants to rent or get involved in property.Once again I thank you for your support.
Agent replied · 23 November 2024
Dear Samiar, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service and reliable support
I’ve had a wonderful experience with Dexters. They are incredibly reliable, and whenever there’s an issue in the house, they are quick to respond and take action. Recently, Monika visited our property, and she was extremely helpful. She took the time to note down everything that needed attention and ensured that any repairs or fixes were handled promptly. It's reassuring to know that you can count on them for both routine and urgent matters. Highly recommend their services.
Agent replied · 23 November 2024
Dear Davide, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters have taken the stress out of renting out our property…
Dexters have been managing our property for many years now. Ashley is our current property manager and we have been very happy with the service he and his colleagues provide. Communication is excellent and we very much trust their guidance and support around the issues that crop up from time to time.
Agent replied · 23 November 2024
Dear Cally, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFirst class service
I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.
Agent replied · 23 November 2024
Dear Connie, Thank you for taking the time to leave a wonderful 5* Google review. Pam and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAn Agency that Really Look After You
When renting there is a lot of reliance on an Estate Agency that actually look out for your best interest, for this reason I am very glad to have Zelda Carr looking after us. I highly recommend Dexters Agency, and particularly Zelda for always being meticulous and efficient with any issues.
Agent replied · 23 November 2024
Dear Stuart, Thank you for taking the time to leave a lovely review regarding Zelda. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWorking with Thomas was amazing! ⭐️ The process was extremely smooth and he was very understanding and proactive in every step, which was very appreciated since my friends and I had to handle the renting process remotely, while still being abroad.
5/5
TrustpilotDexters have been managing my property…
Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.
Agent replied · 23 November 2024
Dear Binal, Thank you for taking the time to leave a lovely review regarding Ricardo. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI would like to commend Steven Hewitt of Dexters property management and his team for having supported me as a landlord for several years. He has always been available and has ensured that my interest have been well cared for and personally seen to any issues that have arisen. His commitment and dedication to ensuring that all my expectations were met is exemplary. I am now managing my property as I am spending more time in the UK and he has continued to be available to help with any problems which have arisen with that flat. Although my flat is currently let by KFH, I have refused to allow them to manage the property and the service is nowhere close to Dexters. If I was to seek the services of property management in the future I would not hesitate to hand it over to Dexters as long as Steven Hewitt is managing the team. He is an absolutely invaluable member of Dexter’s property management services and I feel privileged to have met him and worked with him. I would also like to say that Darren Bailey was without a doubt one of the best hands on property managers I have had and under Stevens leadership he excelled in his role. I would recommend the manager service to any landlord regardless of Dexter letting the property. Thank you Steven for everything.
Agent replied · 23 October 2024
Dear Rachel, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our South Kensington Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
TrustpilotPetros Giorganios was always extremely…
Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them
Agent replied · 23 November 2024
Dear Lisa-Marie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDonalina Gargrupe, Property Manager
Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.
Agent replied · 23 November 2024
Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMonika has been incredibly helpful
Monika has been incredibly helpful since being assigned to our property, she always replies quickly, she is extremely thorough and I feel like she genuinely cares about us having a good experience in our flat which is not very common in my experience.
Agent replied · 27 October 2024
Dear Jake, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma, Customer Relations Team
5/5
GoogleExcellent service from Joe Edwardson and Steffan Lewis, professional, efficient, and a pleasure to deal with. Thank you both!
Agent replied · 11 October 2026
Dear Avet, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleManon is an amazing agent, she has been very helpful from beginning to end. I have used Dexters a few times now for my investments project and never been disappointed. If you need advice and looking to buy in south Kensington or Chelsea, make sure you contact Manon, she will provide the best services (and she speak french). Michael was very helpful and professional too. Thanks a lot guys!PositiveResponsiveness, Professionalism
Agent replied · 23 October 2024
Dear Edmond. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotTrustworthy agent
All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!
Agent replied · 23 November 2024
Dear Hiro, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
5/5
GoogleSpecial thanks to Adam who helped us with finding a property to rent. He was very professional, patient and quick to address our queries. I would definitely recommend him!
Agent replied · 28 December 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
TrustpilotI always feel looked after with…
I always feel looked after with Dexters. I have been with them several years. The care and support is as great today as when I first worked with them. Truly. Their care is industry leading in my opinion, having used other estate agents before.Thank you to Mark Wiltshire and to Mariya Rizova in Tenancy Management.
Agent replied · 23 November 2024
Dear Vispi, It’s great to hear that you have had a brilliant experience. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotRebeka Cercizi has been excellent!
5/5
TrustpilotDexter's Ladywell are Awesome
Staff at Dexter's Ladywell are awesome. Joseph and Suzzannah were beyond helpful with a recent bit of bureaucracy in connection with a rental flat. Dexter's in general have been great throughout the letting of my flat.
Agent replied · 27 October 2024
Dear Anna, Thank you for taking the time to leave a wonderful 5* review. Joseph and Suzzannah will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGreat experience with Dexters
We have recently used Dexters to find out next home and have had an offer agreed. Alice was our main point of contact and she showed us a few lovely places and helped us find the perfect home for us. We have had some bad experiences over the last couple of years with other agents and found Alice's honest and informative style a breath of fresh air.
Agent replied · 26 December 2024
Dear Michael, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
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