Trusted Agent profile · Kensington and Chelsea
★★★★★
2,478 reviews across 2 platforms
116 Kensington High Street, Kensington, W8 7RW, Kensington and Chelsea, W8 7RW
Part of Chestertons, see every office.
Chestertons's office in Kensington and Chelsea, at 116 Kensington High Street, is rated 4.5 out of 5 across 2,478 reviews on two platforms, including 180 Google reviews rated 4.7.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
GoogleEarlier this year I had a fantastic experience using the charming and knowledgeable Ollie for a complicated buying process. If only I could use his skills everywhere!
Hi Sebastian, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
5/5
TrustpilotSuper helpful and supportive!
Tamara Price was so helpful and supportive during our search and the process of putting in an offer. We were unable to view a few properties but she was very prompt in sending over videos. This was so helpful and meant we could make an offer really promptly. Tamara gave great advice and as a result our offer was accepted. Thanks again.
5/5
TrustpilotAmasing experience
Amasing experience. Mark was always available to solve any problem.
Thank you for your review Vincenzo, wishing you all the best!
5/5
TrustpilotJuliette Dartois
I have been working with Juliette Dartois on finding an apartment and she has been a pleasure to work with. She is extremely, smart, attentive and thoughtful and a great asset to your firm. I will 100pct use Juliette for all searches.
Hi Darren, thank you for taking the time to write a great review. Its great to read how Juliette was a pleasure to work with and was attentive, smart and thoughtful. We appreciate the support and should you require any further assistance, we will be happy to help.
5/5
TrustpilotChestertons Battersea & Clapham - Extremely Professional and highly recommended!
I used Chestertons Battersea & Clapham to rent out my flat and was beyond impressed. I was out of the country and wasn't able to meet anyone from the agency in person but Gary and Alice with whom I dealt were extremely professional while also remaining personable and put me entirely at ease. I felt that they went above and beyond with their communications with phone calls, emails and text messages.The tenants who were in the apartment at the time were also extremely complimentary of their approach both in organising viewings as well as the viewings themselves.I would highly recommend the agency to anyone looking to rent out their flat!
Thanks so much for the review! Your lovely feedback has been shared with Alice and Gary.
5/5
TrustpilotStav and Chestertons were a total…
Stav and Chestertons were a total pleasure to work with. They were professional, always available and made our move very smooth. I really recommend Stav and the company!
Thank you Lochie! We are happy to hear this.
5/5
TrustpilotChesterton was professional and super…
Chesterton was professional and super helpful in helping me get the perfect flat, in particular my agent Martins was amazing!
Hi Beatrice,We're so pleased to hear that Martin was able to help find you the perfect flat! We wish you all the best in your new home, and please do get in touch if you need any further assistance.
5/5
TrustpilotWould like to mention exceptional job by Shakil Khan…
Would like to mention exceptional job did by Shakil Khan who has been taking care of my property E6 1AR . With his hard work and persistent he retrieved my 5 month pending rent which my other agents were not able to do. Extremely happy to have him as my agent. Extremely proud of him.
This is amazing to hear, thank you for your feedback Neha!
5/5
TrustpilotJuliette Dartois
Juliette DartoisJuliette has been incredible and made a usually stressful move a lot easier! She has helped us with any questions we’ve had, big or small and is very responsive!She gave us some great tips for the area we’re living inFabulous service!!
Dear Hannah,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future
5/5
TrustpilotHugo is always attentive
Hugo is always attentive, a friendly and genuine adviser. Someone you can trust. I would highly recommend asking for Hugo if renting out your property.
Thank you for your review. We are pleased to hear this!
5/5
TrustpilotA little note to thank JP for the…
A little note to thank JP for the smooth ride in finding a tenant and subsequently engaging with both sides to ensure a smooth handover; Suzan Salih played a big role in this delivery.All in all, JP has always been personable and efficient. Thank you, Jill
Dear Jill,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Suzan and the team will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
5/5
TrustpilotHighly recommend Chestertons
Chestertons was professional and responsive on our sale. Conor Bunn in particular worked tirelessly to ensure our sale went through smoothly. He was always professional and helpful and quickly responded to any queries we had. Thanks for all your help Conor.
Thank you for your kind words! We're so glad to hear that your experience with Conor was a positive one. We'll be sure to pass your gratitude on to him. Best wishes!
5/5
TrustpilotGiorgio: organised, professional who provided the top level of service
Giorgio, has been the best estate agent we have dealt with. He was organised and professional throughout. Highly recommend and a huge thank you Giorgio for all your help.
Thank you for the review.Please do not hesitate to get in touch if we can be of any assistance to you in the future.
5/5
TrustpilotThanks to Katherine Ma
Katherine Ma truly stands out in her field. Her warm and approachable demeanor combined with her exceptional knowledge made me feel confident every step of the way. I’m incredibly grateful for her outstanding service and would gladly recommend her to anyone.
Good afternoon, thank you for taking the time to write a great review and sharing your experience with Katherine Ma. We really appreciate the support and wish you all the best.
5/5
TrustpilotVery prompt responses to all queries…
Very prompt responses to all queries both pre and post moving into our rental. Sam has been very helpful across the entire process
Dear Jamie Lee,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
5/5
TrustpilotGreat support and would definitely recommend!
Great Service! Would particularly recommend Myha who was brilliant. She was on hand to help us throughout the process!
Hi Christie, so lovely of you to provide this feedback for Myha and happy to hear she made the process easier! If you need any further help, please do not hesitate to let us know. Best wishes!
5/5
TrustpilotCharlie is so easy to deal with
Charlie is so easy to deal with, caring personality, and willing to go the extra mile for his clients. Will definitely go to him again!
Thank you Alia!
5/5
TrustpilotHighly recommendation for Nishaad Ali
I rented a property with the outmost help of Nishaad Ali who listened carefully to what I am looking for and came up with the best available options in the market. He pays attention to every detail, he is very patient and professional and answers all questions pertinently. I would not hesitate to recommend his services to anyone who is looking for a respectful agent with positive attitude in such a stressful time.
Thank you for sharing your experience with Chestertons. This is wonderful to hear.
5/5
TrustpilotChestertons South West Lettings, Sebastian & Amy
I have worked with Seb, Ed & Amy in the Barnes office for many years now letting properties in SW13 and have always been pleasantly taken aback by their proactivity and desire to go above and beyond to find the right tenants for properties. They are experts in the local market, who are friendly, professional and very knowledgeable. Highly recommend.
5/5
TrustpilotAmazing experience
Amazing experience, Suzan was really helpful!
Dear Nathaly,Thank you for your 5* review of the recent service you received from James Pendleton. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotEd Rice is a Super Star!
Ed Rice has been an amazing support for us over the past 4 years where we have rented through Chesterons. He has always met us with empathy, is trustworthy and is always quick to respond and help us. He is a big reason we have always used Chesterton's and why we recommend them as an agency. Ed is a superstar!
5/5
TrustpilotAnastasia has been very helpful during…
Anastasia has been very helpful during my contract procedure and showing me the different rental options
Hi Julia, thank you for your feedback! It's lovely to read that Anastasia provided you with different some different options during your rental journey with us. Should you need anything else, please do get in touch. Wishing you the best!
5/5
TrustpilotThank you Brad !!! Thank you. !!
I am new to this country ... Brad has been an amazing agent and guide for me. He went out of his way each and every time to make sure I get to know the best places and the best apartments. He had to put with my numerous stupid silly questions ... and he was a great asset for me.
5/5
TrustpilotAbbie was incredibly helpful with the…
Abbie was incredibly helpful with the whole process, especially with getting everything sorted in a short time frame.
Hi Matt, Thank you for taking the time to leave this review. We're glad to hear that Abbie was able to offer you such proficient help! Please do get in touch if you need any further assistance from us.
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