Chancellors Notting Hill reviews

★★★★★ 5/5

Google

I purchase my first flat with Chancellors and I feel overwhelmed with gratitude for the service and dedication from the team at the Notting Hill branch. From the very beginning of my search both Joey and Noel have both been fantastic. On my initial viewing I drove down from Birmingham and was running late, Joey worked late on his weekend shift to wait for me at the property and gave great advice and knowledge on the apartment block and the property itself, Joey and another colleague also helped me on a separate occasion measure up the inside of the flat before I exchanged. Noel has been a fantastic support through the phone during the sale, liaising between myself and the seller. The communication from the team has been above and beyond. They are truly a dream team to work with! I so thankful for completing my purchase with Chancellors, very highly recommend!

E · 24 October 2022

★★★★★ 5/5

Trustpilot

Lauren Stearman.

We recently were shown some properties by Lauren who was very professional, knowledgeable and easy to talk to. Lauren quickly understood what we were looking for and clearly explained the current state of the housing market. We had great confidence in her comments and suggestions about properties and would highly recommend her to anyone seeking to buy or sell property.

P · 19 August 2026

★★★★★ 5/5

Trustpilot

Georgie from the renewals team was…

Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.

RajKiran · 19 March 2026

★★★★★ 5/5

Google

Hugh was a perfect agent for someone like me who is new to the city. He took his time understanding my requirements, and advised me, quite pertinently, about the right neighborhoods. He was always available for a call and moved very quickly to line up the exact apartments that I would he interested in. I had a very easy and quick decision making all thanks to him.

Shweta · 24 October 2023

★★★★★ 5/5

Google

Matt was one of the kindest and friendliest agent we dealt with. He was patient, interested, and noted our needs well. We eventually found something through another agency but were very glad to have come across Matthew who made the pains of flat hunting a bit more eventful. Thanks!

Vinod · 2 October 2024

★★★★★ 5/5

Google

Jordan Law was very helpful and proactive!

Emma · 17 January 2026

★★★★★ 5/5

Google

Adam was professional, courteous and always helpful! Highly recommend :D

Josie · 17 December 2025

★★★★★ 5/5

Google

Matthew has been such an amazing agent! Not only has he been so patient with us but always friendly and making sure we feel comfortable on our journey on finding the right home. We tried many Estate agencies but none were this professional

Nina · 3 December 2024

★★★★★ 5/5

Google

We had a great experience with Jasmine and her team at Chancellors. As first time buyers we felt very safe with them and there was great communication throughout the whole process from the first phone call to completing on our dream flat. Thank you so much for everything!

Luisa · 24 August 2024

★★★★★ 5/5

Google

Chancellors Notting Hill has been one of the best agencies we've worked with. I'd like to especially commend Jordan for his exceptional service. He was always courteous, attentive, and kept us updated on any properties we might be interested in, making the process smooth and stress-free.

Anna · 23 September 2024

★★★★★ 5/5

Google

Really happy with this agency! There was very easy and fast communication from the agents! Matt our agent was very helpful and handled all our new tenancy needs with care! They replied very fast to my viewing enquirer and they were very quick to respond to all our questions while not being pressuring like some other agencies! I am extremely satisfied with the new tenancy that they introduced me to and with the agent’s services!!

Elisavet · 24 October 2022

★★★★★ 5/5

Trustpilot

We reviewed a bungalow accompanied by…

We reviewed a bungalow accompanied by Luke from Chancellor’s Estate Agency he was very attentive showing the salient points also leaving us to have a second look very patient even obviously he had other clients to see.

Barry · 14 May 2026

★★★★★ 5/5

Trustpilot

We were warmly welcomed at the property…

We were warmly welcomed at the property by Luke and gave us a very informative tour. Luke was Very friendly and was able to answer all questions. Made our viewing enjoyable

Trevor · 20 February 2026

★★★★★ 5/5

Google

I have been searching for a rental property in the Notting Hill area. The service level from Chancellors has been off the scale great. I would 100% recommend Matt Sanderson in their Notting Hill Gate office…..really professional, didn’t hassle me, an excellent person to lead your property search in the area. 10/10.

Steve · 26 April 2024

★★★★★ 5/5

Google

Molly Sinclair is a standout agent and helped me greatly in searching for a new home. She was attentive, knowledgeable and a joy to be around! I will be back to work with her again in the future.

Steven · 5 December 2024

★★★★★ 1/5

Trustpilot

I could not recommend a letting agency less

I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.

Alli · 26 August 2026

★★★★★ 5/5

Google

Matthew was our lettings negotiator and he did a fantastic job! The viewing was not rushed, the house was not sugarcoated and unlike other agencies Matt really understood our requirements and also suggested a few ways to make our offer stronger for the landlord. Overall a great experience with Chancellors in finding a lovely home that suits our needs!

Komal · 24 October 2023

★★★★★ 5/5

Trustpilot

Good help

Charlotte has been great and patient, showing me all available houses I am interested in purchasing.

Miss · 21 May 2026

★★★★★ 5/5

Trustpilot

Molly is highly efficient

Molly is highly efficient, always responsive and manages our portfolio with a high duty of care.

PRAV · 20 May 2026

★★★★★ 5/5

Trustpilot

We had a fantastic experience with…

We had a fantastic experience with Chancellor’s in Chipping Norton when selling our property. The team provided excellent service throughout the entire process, professional, responsive, and supportive at every stage. Everything was handled smoothly and efficiently, making what can be a stressful time far easier.

Merlin · 22 August 2025

★★★★★ 1/5

Trustpilot

Deposit repayment issues

We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.

Naz · 25 August 2026

★★★★★ 5/5

Trustpilot

Great experience!

I consistently have great experience from the Chancellors. Property management professional, friendly are effective in their communication. Evelina is proactive, collaborative and makes renting stress-free.

Tarek · 20 February 2026

★★★★★ 5/5

Google

Matthew has been excellent help! He provided us with a video of an apartment that included all of our requirements and more. He was very responsive on both WhatsApp and Email and he made a process that should’ve been difficult very easy and quick. We are so thankful he helped us find our dream flat. :)

Marissa · 24 October 2023

★★★★★ 5/5

Trustpilot

Gwen has been extremely helpful and I…

Gwen has been extremely helpful and I am delighted that she is my point of contact at chancellors. She has helped me through my rental process and been very attentive in every area.

Holly · 21 November 2025