Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI worked with Jordan Law for several months and he was incredibly supportive throughout the entire process. He was very professional, but also extremely friendly and kind, especially throughout the stressful moments. Very responsive, communicative, and literally tended to all of my concerns and worries. I initially missed out on my first choice of flats, but as soon as there was a chance to potentially get my first preference, he put the wheels in motion and he secured the property. He was a wonderful advocate and representative throughout the journey. Incredibly happy with my experience, and would highly recommend Jordan's services.
Olivia · 26 May 2024
Agent replied · 23 October 2024
Thank you Olivia for giving our Notting Hill branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleWorked with Jordan Law to get a new rental property in NH. Top man, very responsive and understood what I was looking for. Ended up finding a new place within a month, and very happy with the process.
Joss · 15 November 2025
Agent replied · 22 November 2025
Thank you Joss for giving our Chancellors - Notting Hill Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleJordan was fantastic to work with. He was incredibly responsive and proactive in the search for a flat that met my specific requirements. He had great judgement and I especially appreciated instances where he would present a property before it was advertised online.
Matthew · 22 September 2025
Agent replied · 22 October 2025
Hi Matthew, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotOutstanding service from start to…
Outstanding service from start to finish. I am writing to share our excellent experience with Jamie from Chancellors London during our recent property purchase. Despite a very complicated situation on the seller's side, Jamie guided us through the entire process with utmost professionalism. His responsiveness was exceptional; he was always available to answer our calls and messages, calm our anxieties, and signpost the next steps to keep things moving swiftly. We felt fully heard and completely safe in the hands of an expert who values due diligence. We are now happily moved in and highly commend Jamie's work.
S · 31 August 2026
★★★★★ 5/5
TrustpilotJamie Woodman has been really helpful
Jamie Woodman has been really helpful, is good at clear communication and always responds quickly.
Miss · 18 May 2026
Agent replied · 25 May 2026
We're happy to hear our team provided such helpful and clear communication. Thank you for your positive feedback.
★★★★★ 5/5
TrustpilotHenley Chancellors Review
I was in situation where I was in an unfortunate position of having to find a rented property quickly. Katie for Chancellors (Henley) was able to find me a place quickly which alleviated alot of stress that comes with having to move suddenly. She was candid, responsive and a very polite agent and I appreciate her help and the help from Chancellors.
Mr · 18 May 2026
Agent replied · 25 May 2026
We are so pleased we could assist you in finding a property quickly during a stressful time. We appreciate you sharing your positive experience with us.
★★★★★ 5/5
TrustpilotDan has been brilliant
Dan has been brilliant, very accommodating very polite and a pleasure to deal with
Sarah · 15 May 2026
Agent replied · 25 May 2026
We are delighted to hear you had such a positive experience. Thank you for your kind words!
★★★★★ 5/5
GoogleI met Jordan from Notting hill for a property I wanted to rent. Although the property didn't work out for me, Jordan was simply excellent. He understood my requirements and decided to let me know when something similar came in the market. He was empathetic and that's a talent "emotional intelligence" that's missing in most other agents. Thank you Jordan. It was nice getting to be in touch with you.
Debolina · 23 September 2024
Agent replied · 23 October 2024
Dear Debolina Tewary,
We appreciate your positive comments about your experience with our estate agent Jordan at Chancellors - Notting Hill. It was our pleasure to assist you in finding the right property that meets your requirements and we are delighted to hear that Jordan demonstrated excellent customer service with empathy.
At Chancellors - Notting Hill, we strive to provide our clients with a professional and personalised service that is second to none and we are glad that you found our service to be valuable. We look forward to helping you find the perfect property in the future.
Thank you for your kind words and for choosing Chancellors - Notting Hill for your real estate needs.
Best regards,
Chancellors - Notting Hill Estate Agents.
★★★★★ 5/5
GoogleMy interaction with Chancellors has been very pleasant. Dealing with Adam Cave has been very helpful and clear. Quite informative and insightful. Highly Recommended.
Iosif · 17 February 2026
Agent replied · 17 April 2026
Thank you Iosif for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotBethany was really engaging and had a…
Bethany was really engaging and had a great understanding of the property.
Jonathan · 16 May 2026
Agent replied · 25 May 2026
We're glad to hear our team's engagement and property understanding were helpful. Thank you for your feedback!
★★★★★ 5/5
GoogleI high recommend Chancellors Notting Hill. No spammy calls, only properties that fit my preferences. I always felt like my time was valued. Touring and working with Jordan Law was a great experience. Thank you Jordan!
Jacqueline · 15 October 2025
Agent replied · 22 October 2025
Hi Jacqueline, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotHannah has been brilliant
Hannah has been brilliant from booking the viewing in, showing us around the property and had answers to all of our questions and help with a complex application
Consumer · 27 August 2026
★★★★★ 5/5
GoogleAmazing service from Matt who was quick to respond, detailed and friendly. Sent lots of options and was on time and in communication during viewings. As a queer woman sometimes I can dread going into viewings unsure how I will be received but Matt was amazing! We chose to look in a different area in the end but if I could have Matt as my personal estate man that would have suited me perfectly. Would recommend this estate agency to anyone looking in the area. And I’d ask for Matt if you can!
Orlanda · 27 January 2024
Agent replied · 23 October 2024
Thank you Orlanda for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotJessica was so helpful in my house…
Jessica was so helpful in my house buying process and made it go as smoothly as possible. We will 100% contact her for help in future.
Alice · 4 September 2026
★★★★★ 5/5
GoogleJordan Law has been an amazing agent, one of the best I’ve worked with so far. He is very considerate and genuinely understands my needs. He always keeps me updated on relevant properties coming onto the market, providing valuable insights along the way. I highly recommend reaching out to him, his thoughtful approach will help you find the best fit for your needs.
Genie · 3 December 2024
Agent replied · 10 December 2024
Thank you so much for your kind words, Genie! We're thrilled to hear that Jordan has provided you with exceptional service and valuable insights. Your recommendation means the world to us. If you need any further assistance, feel free to reach out!
★★★★★ 5/5
TrustpilotIsabelle was great to deal with
Isabelle was great to deal with. She kept us up to date with our rental property and was really helpful as well as knowledgeable.
Julie · 22 January 2026
Agent replied · 23 January 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleWill Bird was a rock star agent - knowledgeable, collaborative, informative, and proactive. We are safely tucked into our new rental, and thankful for his help and support.
Bruce · 17 December 2025
Agent replied · 17 April 2026
Hi Bruce,
Thank you for your kind words! We're thrilled to hear that Will provided you with exceptional service and that you're comfortably settled into your new rental. If you need any further assistance, don't hesitate to reach out. Enjoy your new home!
★★★★★ 5/5
GoogleWe spoke with A LOT of estate agents in our search for an apartment and I have to say Jordan was a pleasure to work with. He was friendly and helpful and quickly understood what we were looking for. It felt like he genuinely cared about our needs and was looking out for our best interests throughout the process. I would recommend Jordan to anyone in need of a reliable and attentive estate agent. Thanks Jordan!
Astrea · 27 March 2024
Agent replied · 23 October 2024
Hi Astrea, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleMatt was great to work with, having had some frustrations with other estate agents he was a breath of fresh air. He was great with communication and always sent really specific options that were relevant to my search. He checked in regularly but didn’t bombard me with emails and phone calls! Massive thanks again - we can’t wait to move in!
Alice · 26 November 2024
Agent replied · 10 December 2024
Thank you so much for your kind words, Alice! We're thrilled to hear that Matt made your experience a positive one. Communication is key, and we're glad he was able to find relevant options for you without overwhelming you. We can't wait for you to move in and hope you love your new home! If you need anything else, we're here to help.
★★★★★ 5/5
TrustpilotI would like to say a huge thank you to…Sherko
I would like to say a huge thank you to Sherko for all his hard work in selling my house in just 2 weeks!
Monica · 4 September 2026
★★★★★ 5/5
GoogleI had a fantastic experience with Jordan Law from Chancellors, while searching for a new rental property. From the very beginning, he was attentive, professional, and genuinely invested in finding a place that met my needs.
He took the time to understand exactly what I was looking for in terms of location, budget, and amenities, and quickly came back with several great options.
What stood out most was his clear communication and prompt responses throughout the entire process. He kept me informed every step of the way and made the everything feel smooth and straightforward.
I would highly recommend Jordan to anyone looking for a rental property. His friendly and helpful approach made all the difference!
Kazaw · 6 May 2025
★★★★★ 5/5
TrustpilotOdeta was very helpful bright and…
Odeta was very helpful bright and cheerful, went out of the way to help
James · 18 March 2026
Agent replied · 21 March 2026
We appreciate your wonderful feedback! We are so glad that you found the service helpful, especially the advice on recent legislation. We're happy we could assist you in finding your ideal place and that you felt supported.
★★★★★ 5/5
TrustpilotLuke was a breath of fresh air. Excellent agent.
Luke was a breath of fresh air. Met us outside. Was genuinely warm and friendly. Walked round the damp land with us in his lovely shoes, and even let the owners dog out for them for the toilet. Wish all agents made us feel as welcome as he did.
Heather · 21 February 2026
★★★★★ 5/5
GoogleI have been using Anscombes for around 8 years now and have bought and sold 2 properties and rented through them to around 5 different tenants over the years and can't recommend them more highly. I just recently re-rented my property in Bayswater and Edward and Hugh couldn't be more helpful and canny at what will rent and how quickly...we have a lay period of 12 hours between tenants..!
Very happy to recommend them to anyone who is after a professional, knowledgeable and reliable estate agent and lettings agent in the area.
Update: Very sorry to be selling my flat as the last 18 years of working with Edward and his team in the rentals department at Notting Hill has been nothing short of a pleasure. Best of luck to them going forwards...the review stays the same...I would still recommend them as the best in the business!
Nick · 24 October 2023
Agent replied · 23 October 2024
Thank you Nick for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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