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Barnard Marcus Earl's Court reviews

4.5

★★★★★ Excellent

162 reviews across 1 platform

279 Old Brompton Road, Earl's Court, SW5 9JA, Kensington and Chelsea SW5 9JA

Barnard Marcus's Kensington and Chelsea office at 279 Old Brompton Road is rated 4.5 out of 5 across 162 reviews on 1 platform, including 162 Google reviews rated 4.5. Checked 9 October 2026.

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4.5 / 5

162

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Google

Lehi is the best!! She is so nice and helped us a lot.

Jueun · 8 September 2025

Agent replied · 8 October 2025

We are thrilled to hear that Lehi provided excellent service and made your experience with us enjoyable. We are lucky to have her on our team! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Anthony Linsday was very helpful and considerate in our home purchase’s financial advisory. He not only provided detailed mortgage services but also explained us a lot of other financial tips from the property search, offer making to legal process. He’s very knowledgable and caring, and I would recommend his services if you are looking for mortgage advice.

Maple · 23 October 2023

Agent replied · 22 October 2024

It's fantastic to see another 5* review and recommendation for our local team. I will make sure your kind comments are known to the team. Many thanks, Scott @ Customer Care

5/5

Google

Ricky is the greatest mortgage advisor ever. I have used him twice and he has been excellent both times. He is honest, realistic and helps you through the whole process (even the parts that aren’t is area specifically) can’t give a higher recommendation!!!!

Jonathanrossi1987 · 24 June 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Anthony Linsday was very helpful and caring since the first time we spoke about the mortgage options for my first home. He explained everything in detail and gave me full attention during all our meetings. I would recommend his services if you are looking for someone to help you with the mortgage process.

Rafaela · 23 October 2023

Agent replied · 22 October 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to express my gratitude to the Sales Team, Zuzanna, Max and particularly to Martina. Although I didn’t interact much with Martina, I appreciated her availability and professionalism, she’s one of the best. Zuzanna and Max were extremely knowledgeable in guiding us through the search and paperwork process. Highly recommended!

Morad · 23 October 2023

Agent replied · 22 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Max was super helpful throughout the process. He was always available for any questions I had and was very professional throughout the process. He was as invested as me in the process and coordinated with all the parties involved and made sure I was always up to date. Great service

Baris · 27 November 2023

Agent replied · 22 October 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Working with both Max Harffey and Vicky Horseman was an absolute pleasure. They were both so knowledgeable and helpful throughout the process. Excellent communication throughout and from experience I thoroughly believe they are some of the most trustworthy estate agents I have ever come across, 100% recommend their services! Thanks so much to both for all of your help!PositiveResponsiveness, Quality, Professionalism, Value

Chris · 23 October 2022

Agent replied · 22 October 2024

Hi, thank you so much for taking the time to provide our Barnard Marcus team with a 5-star review. We are so happy to hear Max, Vicky and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

I’m not a fan of estate agents in general. Through my experience I’ve found most of them only have their own targets in mind, rather than actually looking out for the customer and their needs. Max was an exception to this. He was genuine and transparent about the property and made me feel like he really did care about what I was looking for. Alongside being a nice bloke too. If only they were all like him! Thanks again, Max.

Jordan · 23 October 2023

5/5

Google

We would like to thank Max who is a credit to Barnard Marcus. Although we did not find what we were looking for on this occasion, Max had the time to show us a variety of flats in different locations. He was so friendly and his knowledge of the areas and properties he showed us has helped greatly going forward.

Luke · 23 October 2022

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. We are glad to read that the team have provided a five-star service!

5/5

Google

In our flat purchasing process, I couldn’t recommend Zuzanna enough! Throughout the whole process she was communicative, helpful and made the process as smooth and seamless as possible. Couldn’t recommend Zuzanna and Barnard Marcus enough!

Victoria · 25 May 2024

Agent replied · 22 October 2024

Many thanks Victoria for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you to the whole team at Barnard Marcus Earls Court! This was my first time selling and I felt throughly taken care of from the valuation, negotiating and pushing through of the sale with Zuzanna Kubani to the detail and care that went into the preparation of my marketing by Martina Di Toma which displayed exactly what I loved about my property and made the new buyer fall in love with it too. I highly recommend this team who make the daunting process of moving so much easier. They are true professionals.

Rowan · 24 June 2024

Agent replied · 22 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Rowan! Kind regards, Lucy, Customer Relations.

5/5

Google

Lihe has always been pro-active and extremely helpful with my requests and questions regarding my tenants and the rental of my place.

Kadi · 17 March 2026

Agent replied · 17 April 2026

Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I received so much help from Lihe, she was incredibly kind and supportive throughout. She made the whole process of finding a home feel very easy and comfortable. Thanks to her, I’ve found a lovely place and I’m really enjoying living here!

제윤조 · 8 September 2025

Agent replied · 8 October 2025

Thank you so much for your wonderful 5* review! I'm thrilled to hear that Lihe was able to make your home-finding journey easy and comfortable. It's great to know you're enjoying your lovely new place. Best wishes, Lucy, Customer Relations Team

5/5

Google

Amazing support and service throughout the entire process, extremely proactive approach, with the right mix of positivity and realism. I can recommend Zuzanna and her team most warmly.

Moritz · 24 June 2024

Agent replied · 22 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation Moritz von Freyhold. Best wishes, Lucy, Customer Relations.

5/5

Google

I would highly recommend both Vicky and Zuzanna from Barnard Marcus Earl’s Court. They were incredibly helpful and professional in the buying process and especially helped to get the sale concluded in a timely fashion. They were always very organised and I felt they were particularly trustworthy. Thanks Zuzanna and Vicky!

Janet · 23 October 2022

Agent replied · 22 October 2024

Hi, Thanks so much for taking the time to leave such a lovely review. We're delighted to hear that the team provided a 5-star service!

5/5

Google

I have been dealing with Zuzanna on my property search and I can’t recommend her more. Zuzanna is very responsible and reliable broker who knows her market very well. She was always very quick to respond and did an amazing job showing me the flats around. Extremely positive experience!PositiveProfessionalism

Khrystyna · 23 October 2022

Agent replied · 22 October 2024

Hi, thank you so much for taking the time to provide our Barnard Marcus team with a 5-star review. We are so happy to hear Zuzanna and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.

1/5

Google

Extremely bad service from the lettings department, especially Daniel Sie. Has made me wait weeks for a tenancy agreement despite chasing on a daily basis. Taken the deposit and disappeared. Avoid.

Danyaal · 25 February 2024

Agent replied · 22 October 2024

Hello, please contact us via complianceresidential@sequencehome.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

[Read to the end - worth it!] Unsurprisingly, purchasing my first home was perhaps one of the most stressful things I've ever done. It took 8 months in total, a gazumping, and a formal complaint raised by me to a 3rd party over lies made that incurred costs to me. it seemed like every party involved was untrustworthy and unreliable, except one person, Christopher Barclay. Chris Barclay was my mortgage broker. Finding me the best mortgage was his first objective, which he did superbly; examples include waving fees, sharing well searched options, and explaining each carefully and with great patience (I ask a lot of questions) and flagging to my attention changing interest rates and the implications of various approaching risks. He emailed and called me on his days off until the mortgage was approved showing full committment to helping me. But this wasn't what impressed me most about Chris. Chris continued to support me well after my mortgage was approved. He checked in routinely to inquire how the searches were progressing and where I was in the process. Knowing I was quite anxious about it, I found his approach inviting, and kind, encouraging me to be open about my concerns and being quick to make time to jump on a call and offer his advice around an issue with a third party that I was experiencing (even on his day off); which made all the difference in how I handled it. His advice meant I saved money and was better equipped to assert myself, and was ultimately successful in overcoming. I thought this was above and beyond what I'd expect and was appreciative of his dedication to assisting me, as an inexperienced customer, but this also was not what impressed me most about Chris. What impressed me most was right at the end of the journey in an effort to exchange there was a critical part needing urgent attention. I had an exchange date approaching 10 days away, with all arrangements made for it that would mean I would be homeless if it didn't occur on time. A critical oversight had occurred from a solicitor that meant we had an urgent need to change the terms of the mortgage. Late that night (around 10:30pm) when I heard of the issue, I told Chris what happened, and asked if he could somehow make the change happen to the mortgage doc within 24 hrs, and if he could, he'd be my hero, saving me from being homeless. He immediately responded saying not to worry, he'd call the bank first thing in the morning on his day off and sort it out. I was sure there would be no way the mortgage would be changed in time as I was warned by Chris that any change would take 4 days to execute with the bank. But, he called me the next afternoon and told me the news that he was successful! I asked him how he did it, and he said, "I just wouldn't get off the phone until the agreed." WoW! There was yet another error to sort with that new mortgage but Chris stuck with it and with no time to spare, the exchange was done. What a journey it was. I could not imagine going through it without a professional like Chris fully owning the E2E customer experience the way that he did. It was not only good business to behave as he did, but was just good on a human-kindness level. I felt like I had one person truly on my side, watching my back throughout maintaining a high degree of professionalism but authenticity throughout. Chris truly cares. I could not recommend a better broker. Early on I asked Chris why he was was going above and beyond to help as he was, and he said, "because I'm helping you buy your home, not just a property." Thank you Chris for everything you did in helping make my dream of owning a home a reality. You are truly the hero of this tale. - Jacklynn

Jacklynn · 23 October 2022

5/5

Google

I really wanted to give a very big thanks to Zuzanna and the Bernard Marcus team. They completed an important project for me. There were a lot of moving parts, many parties, solicitors and other obstacles to overcome. Zuzanna and the team (big shout out to Max too), where professional throughout, went far above and beyond. I was grateful to have such an amazing team on this project ! Whether you are looking to buy or sell, this is the team I personally recommend after using many others in Earls Court. Thanks Zuzanna, Max and the rest of the team - you really are the best - keep up the great work ! Hope to see you soon :)

Ahmed · 23 October 2022

5/5

Google

These guys are terrific, as a new landlord I had some quite specific requirements for the tenants I wanted. Barnard Marcus delivered within the timeframe I expected, remained patient and focused throughout and came up with the goods. Our …

Geoff · 17 August 2025

Agent replied · 22 October 2024

Many thanks for your marvellous 5* review and recommendation Geoff. Best wishes, Lucy, Customer Relations.

5/5

Google

After one year looking for our first property, we finally found the flat we wanted to buy so we put the offer straightaway. Since that moment, Max helped us every step of the process. He was very friendly and professional, and always …

Roberto · 17 June 2025

Agent replied · 8 October 2025

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Highly professional. Zuzanna was knowledgeable, excellent at keeping us informed and delightful to work with. She quickly understood what we were looking for and was flexible and helpful in accommodating our needs.

Karine · 23 October 2023

Agent replied · 22 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Had an unfortunate opportunity to deal with manager Daniel (279 Old Brompton Rd) who was extremely rude and unprofessional. Screaming and threatening me on the phone that if I don’t pay 6 months rent in advance I will loose my deposit. This person hasn’t even checked my income to claim unaffordabilty when I earn well more than 30 times the rent I made an offer for. Just horrible and unfair. Such unprofessional person shouldn’t work with customers. Extremely psychotic behaviour, luck of basic manners and common sense.

Cami · 23 October 2023

Agent replied · 22 October 2024

Hello, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Hi All. I don't normally give reviews online, but feel I should on this occasion. I have been helped through the process of buying my first property by Ricky Bond. He has helped me through all aspects of buying and getting my mortgage. He has even helped out of working hours and answered any questions I may have had. Excellent service with highly recommend.

Lucas · 24 July 2024

Agent replied · 22 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Lucas! Kind regards, Lucy, Customer Relations.

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Read Barnard Marcus's Google reviews

Questions about Barnard Marcus Earl's Court

How many reviews does Barnard Marcus Earl's Court have?

Barnard Marcus's Kensington and Chelsea office has 162 reviews across 1 platform: 162 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Barnard Marcus Earl's Court's rating?

Barnard Marcus Earl's Court is rated 4.5 out of 5 across all 162 reviews, and 4.5 out of 5 on Google from 162 reviews, checked 9 October 2026.

Where is Barnard Marcus's Kensington and Chelsea office?

Barnard Marcus Earl's Court, 279 Old Brompton Road, Earl's Court, SW5 9JA, Kensington and Chelsea SW5 9JA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.