5/5
Layton was excellent- Very professional and helpful. Would recommend without hesitation.
Agent replied · 11 November 2024
Thank you Gabriel for this wonderful review.

Trusted Agent profile · Kenilworth, Warwickshire
Verified
★★★★★
236 reviews across 2 platforms
13 Warwick Road, Kenilworth, Warwickshire, CV8 1HD
Part of Brian Holt Estate Agents, see every office.
Brian Holt Estate Agents's office in Kenilworth, Warwickshire, at 13 Warwick Road, is rated 4.9 out of 5 across 236 reviews on two platforms, including 224 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Brian Holt Estate Agents won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The team at Brian Holt lead by Julie made the selling of our property a relatively straightforward process. Information and feedback on potential purchasers ...Read all 6 from sellers
Andrew Gibbs was a credit to Brian Holt. The level service he provides when purchasing a property was second to none. I've bought 5 properties and never known ...Read all 4 from buyers
Brian Holt Estate Agents is a well-established, family run business underpinned by values of excellent service and communication. The staff have a wealth of experience and our branches all occupy prominent positions in Coventry City Centre, Earlsdon and Kenilworth. Our services include residential sales, lettings and property management.
The Trusted Agent 2026 results for Brian Holt Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kenilworth office, from every platform, shown as written. First names only.
5/5
Layton was excellent- Very professional and helpful. Would recommend without hesitation.
Thank you Gabriel for this wonderful review.
5/5
Excellent service from a very professional team
The team at Brian Holt lead by Julie made the selling of our property a relatively straightforward process. Information and feedback on potential purchasers came promptly and was professionally followed through . Our preference was to sell the flat to a first time buyer, and this was achieved. We have no hesitation in recommending . this agent Trish and David
Thank you for your kind words, Trish and David, We very much appreciate you taking the time to provide us with your feedback and are pleased that you were happy with the service.
5/5
Bethany kept fantastic communication with me throughout the process. She kept me informed of all the steps, answered all my questions and was quick to respond. I am very happy with my new property.
We are so pleased to hear that you are happy in your new home and wish you all the very best. This was a challenging sale but we are delighted that the service we provided post offer met our usual high standards. It's not just about the selling its about getting to the moving day !
5/5
Thank you to Anna and Helen at Brian Holt, Kenilworth for their hard work and commitment in bringing our house sale and purchase to a successful conclusion. Members of staff demonstrate a depth of professional skill together with excellent knowledge of the local property market. Communication is a real strength: the service is personal and support from the team is consistently prompt and clear with a high level of professional integrity. I would recommend the team at Brian Holt, Kenilworth without reservation.PositiveResponsiveness, Quality, Professionalism, Value
5/5
It has been a pleasure doing business with Haarts of Kenilworth. It has been a long and difficult journey at times, but with the help of your staff Helen, life has been made a little easier. Everyone has been pleasant and very eager to help us in every way possible . You are a great team. However one person in particular we feel must get a special mention and that is Bethany. We always found Beth so easy to talk to and nothing was ever too much trouble. She was efficient, well organised and always ready to guide us when we needed advice. So 5 stars to you all.
What a lovely review,thank you so very much. Your purchase certainly had some challenges but we got there in the end ! We wish you every happiness in your new home and look forward to seeing you around Kenilworth.
5/5
We bought a house in Kenilworth and Sunjay at haart was selling it. Always available to answer the phone and quick and willing to help on a number of minor issues. could not ask for a better estate agent!
Thank you Matt for leaving this review on the wonderful service you have received from Sunjay. It was a pleasure to be of service.
4/5
Really pleased with the help and support from Helen, Anna and the team in Kenilworth. Provided objective advice and guidance and helped us achieve a sale ina very challenging market. Always available to discuss progress and advise us. Found the regular reports showing online activity really useful.
Thank you for your kind words and this wonderful review! We always love to hear from our customers, especially with such great feedback.
5/5
The Branch Manager Helen was great at keeping me updated with what was happening further up the chain and liaising between parties to keep things moving smoothly. I would certainly consider using Brian Holt in Kenilworth to sell my property in future.
Thank you very much for this review. We wish you every happiness in your new home.
5/5
Very professional service. Good quality video. Very good communication. Can I add both Anna and Helen were both attentive, understanding of my situation. Well done to both of you.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for choosing Haart, we wish you every happiness for the future.
5/5
Elouisa Coe was a great support. Timely updates, informative communication, friendly manner. Thank you for supporting us during an emotional transaction.
Thank you so much for the review and for the pretty card. We are delighted to have been of assistance at a very stressful time for you all.
5/5
Very friendly, professional approach and Sanjay seemed genuinely interested in our needs and preferences.
Thank you Rebecca for leaving this wonderful review for Sunjay. It is important to us to put your needs first to make sure we make the process of buying or selling your property through haart as stress free as possible.
5/5
Helen was very professional and knowledgable about the local market and beyond. The information pack was very informative and helped us to make our minds up when choosing an agent.PositiveResponsiveness, Quality, Professionalism
Thank you for your kind review about Helen. Your feedback is very important and its great to hear you had a good experience.
5/5
Excellent responsive and couldn't complete in time without their help.
Andrew Gibbs was a credit to Brian Holt. The level service he provides when purchasing a property was second to none. I've bought 5 properties and never known such an approachable person who went out of his way to help a very complicated sale with overseas sellers. Always at the end of a phone and always lending a hand to keep the ball rolling. If all staff at Brian Holt are as good and efficient as Andy then I will definitely be recommending Brian Holt to all my friends and colleagues. Also the rest of the team in Kenilworth were great as well. Helping to arrange viewings and making the keys available for tradesmen to visit and quote work while the sale process proceeded. Without the team effort I would not be moving into my new house before Christmas where as I moved on the 1st December. Great service and I can't speak highly enough about the team at Brian Holt Kenilworth. It's nice to write a good review about estate agents for a change as usually it is only a complaint which makes you answer a survey. Thank you Brian Holt and especially Andrew Gibbs. Much appreciated. Bal.
5/5
Great service to us in purchasing our new home
Andrew Gibbs, and his team, provided an excellent service to us in what turned out to be, in my experience, a more complicated than usual house purchase. He provided excellent communications and updates throughout the buying process, often acting to progress the completion of the sale when there were communication breakdowns between other parties involved. As a 'customer' I felt that Andy was professionally acting on my behalf, as well as that of his fee paying client. I never thoughtI would say that about an estate agent!
5/5
Sunjay showed us around a property in Kenilworth this morning. He was welcoming, attentive and allowed us time to really consider the property without feeling rushed. He understood what we were looking for and made helpful suggestions. We left feeling positive and look forward to hearing from Sunjay again next week.
Thank you for your amazing review, we really appreciate it and will be in touch with you next week for an update!
5/5
Truly exceptional from start to finish
Anna and the team at Brian Holt were simply fantastic. As the buyer of a property listed with Brian Holt, Anna was very professional and fair in the bidding process. We encountered some problems with the move as our initial buyer pulled out just before exchange, then our second buyers mortgage application was delayed for some time. Naturally, Anna needed to ensure that her clients interests were protected, but really went the extra mile in liaising with the various parties involved to help push the deal through. Without Anna's intervention, I believe that things could have turned out very differently. She clearly has a lot of experience in the industry, knows how to deal with solicitors, brokers, etc and is very prompt in her communications. I used an online agent to sell my property. Whilst I have no complaints in terms of how they dealt with our sale, the best endorsement I can give Anna is that I would use Brian Holt in the future. Price is what you pay and value is what you get. I would go as far to say that Anna is not only the best estate agent I have dealt with, but also provided the best customer service experience that I have received, irrespective of industry.
5/5
Helen and her team provided a very professional service. They are very friendly and respond quickly to queries. They are also well-known in the Kenwilworth area so are good at reaching buyers who may not be Rightmove focussed. I would highly recommend them.
Thank you for your kind words and this wonderful review! We are delighted you are pleased with the service you received whilst selling your property. We hope you have a great day!
5/5
Excellent service- effective, professional and supportive team
We took on Brian Holts after good reports from our next door neighbours, who purchased through them. Julie's local experience led to a realistic view of price and potential, and a good brochure with photos exploiting our property's potential for a buyer. We had a wealth of viewers, which Sarah handled very well (although on the first visit when Ken turned up we thought he was a buyer!), When we accepted an offer, Anna was excellent at keeping us up to date with progress, and chasing down legal activity. Regrettably our buyer withdrew, so we will be starting again in the New Year, however we are happy to be with a great team!
5/5
Definitely the Best in Town!
It was a pleasure to deal with real people rather than the stereotypical pushy salesmen estate agent approach. Anna was the crucial lynchpin in our sale (covering much of our solicitor's responsibilities too!) and eased the whole process. Julie and Sarah were always professional and friendly; the whole team quickly built up a rapport and we then established open and transparent communications. Having used two other Estate Agents in Kenilworth (to buy and sell), we can honestly say that Brian Holt are head and shoulders above the competition!
1/5
Constant calls!! If someone has asked you not to call them, had to block your number and you continue to call up to 5 times a day take the hint! Stop calling!!!!!!!!!
5/5
Helen and Anna were fantastic in facilitating a sale and purchase for my Grandmother. Extremely professional, responsive and empathetic to the situation. They were a pleasure to work with and did a great job.PositiveResponsiveness, Professionalism
It has been our absolute pleasure to help you all. Thank you choosing Brian Holt and for being so wonderful to work with.
5/5
Beth has been nothing but helpful and incredibly responsive in any queries I have had relating to trying to find a property. I would definitely recommend.PositiveProfessionalism
This is great to hear, especially as Beth is a relatively new member of our wonderful team. Thank you so much for taking the time to recommend her we are proud to have her on our team.
5/5
We had approached haart Kenilworth to initially give us an idea of the market for our property and to ascertain how they would proceed should we sign with them. Helen, the branch manager, came out and discussed what we wanted out of the sale, how it would be done and how haart would handle matters going forward, if indeed that was what we decided. Helen provided us with options as to property sale value depending on what we wanted to achieve and it was after everything was explained did we agree to market our property with haart. Within a week, and pre marketing, our property was sold. Not only that, but having viewed the property we had wanted to consider moving to, also marketed by haart, we had our offer accepted. So far the whole process has been relatively easy and Helen has kept in touch with progress. We are currently in the 'quiet period' of the sale/purchase as instructed solicitors are now dealing with matters. We would have no hesitation in recommending haart for their handling of the sale/purchase so far and look forward to the continuing relationship.PositiveResponsiveness, Quality, Professionalism, Value
Wow thank you so much for this detailed review. We are very proud of the service that we deliver here at Haart Kenilworth and it is truly rewarding to read such a fantastic review. We will keep up the good work !
5/5
We had approached haart Kenilworth to initially give us an idea of the market for our property and to ascertain how they would proceed should we sign with them. Helen, the branch manager, came out and discussed what we wanted out of the sale, how it would be done and how haart would handle matters going forward, if indeed that was what we decided. Helen provided us with options as to property sale value depending on what we wanted to achieve and it was after everything was explained did we agree to market our property with haart. Within a week, and pre marketing, our property was sold. Not only that, but having viewed the property we had wanted to consider moving to, also marketed by haart, we had our offer accepted. So far the whole process has been relatively easy and Helen has kept in touch with progress. We are currently in the 'quiet period' of the sale/purchase as instructed solicitors are now dealing with matters. We would have no hesitation in recommending haart for their handling of the sale/purchase so far and look forward to the continuing relationship.
Wow thank you so much for this detailed review. We are very proud of the service that we deliver here at Haart Kenilworth and it is truly rewarding to read such a fantastic review. We will keep up the good work !
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Brian Holt Estate Agents's Kenilworth office has 236 reviews across two platforms: 224 on Google, 12 on View Agents.
Brian Holt Estate Agents Kenilworth is rated 4.9 out of 5 across all 236 reviews, and 4.8 out of 5 on Google from 224 reviews.
6 reviews from sellers, rated 5.0 out of 5 on average. For example, David wrote: "The team at Brian Holt lead by Julie made the selling of our property a relatively straightforward process. Information and feedback on potential purchasers ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Baljit wrote: "Andrew Gibbs was a credit to Brian Holt. The level service he provides when purchasing a property was second to none. I've bought 5 properties and never known ..."
Yes. In The Trusted Agent 2026 awards: Brian Holt Estate Agents, Kenilworth won Gold; Brian Holt Estate Agents, Coventry won Platinum.
Brian Holt Estate Agents Kenilworth, 13 Warwick Road, Kenilworth, Warwickshire, CV8 1HD.