Trusted Agent profile · Keighley

Martin and Co Keighley reviews

★★★★★

1,192 reviews across 4 platforms

4 North Street, Keighley, BD21 3SE

Martin and Co's office in Keighley, at 4 North Street, is rated 2.8 out of 5 across 1,192 reviews on four platforms, including 335 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of three awards Martin and Co won in 2026.

Google logo

4.8 / 5

335

Reviews on Google

This office

Facebook logo

2.3 / 5

3

Reviews on Facebook

This office

Yell logo

2.6 / 5

5

Reviews on Yell

This office

Trustpilot logo

849

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Martin and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Keighley office, from every platform, shown as written. First names only.

5/5

Google

Martin & Co provided exceptional service throughout our house-buying journey. Shaq and Kat stood out for their professionalism and efficiency. Kat, in particular, demonstrated remarkable patience and helpfulness in liaising with solicitors on both ends. Her proactive approach undoubtedly expedited the process, making it smoother than we ever imagined. Thanks to Martin & Co, we are now settled in our perfect home, and we couldn't be happier. If you're looking for a seamless, professional and efficient service when buying a house, go with Martin & Co.

Louis · 26 May 2024

Agent replied · 24 August 2024

Thank you Louis, that's such a fantastic review to read & we're so pleased to hear that you have been so impressed with the service that you have received from Kat & Shaz with your recent house purchase. We know how stressful buying or selling a property can be, which is why we focus on delivering the best possible experience to our buyers & sellers of property, by doing our utmost to get our property sales completed, with the least amount of stress, effort & hassle for our customers. We wish you all the best in your new home & thanks again for your kind words about Kat and Shaz. Gary and the Martin & Co team.

1/5

Trustpilot

Gina Rude and Unprofessional!!

We viewed a property in channel view and clearly this is the worst and most unprofessional agents in the world!The lady Gina was so rude and unprofessional she struggled to even greet us when we arrived the property turned her back on us walked off.We really liked the property and made an offer of £1625 which its clear to see that the agent didn’t know or couldn’t be bothered to present our offer to the landlord and provided no feedback whatsoever regarding why another offer had been accepted.If your a landlord or tenant Avoid this agent at all costs.Im glad we didn’t get the place now knowing what kind of Rude and unprofessional agency would be managing my tenancy!!Disgusting service!

Sean · 16 May 2023

5/5

Google

Absolutely fantastic experience from start to finish. Shezhad was wonderful helping us at the beginning and Kat was really brilliant getting us across the finish line - 100% recommend! :)

Rachael · 25 June 2024

Agent replied · 24 August 2024

Thanks Rachel, it's great to hear that your recent experience of purchasing your new home through Martin & Co Keighley, has been a fantastic experience from start to finish and thank you for recognising both Shehzad and Kat, for their assistance in getting your sale completed. We always go the extra mile to ensure that we provide all of our customers with the best experience possible, whether they are buying, selling, letting or renting a property, so it's great to hear that this has been what you have experienced. We wish you all the best in your new home. Gary and the Martin & Co team.

4/5

Google

The landlord wasnt great. However the letting agents and specifically Angela Nicholson was amazing when i had issues with the property!

Laura · 4 November 2024

Agent replied · 11 November 2024

Thanks Laura, we appreciate your review and your recognition of the great work from Angela and team, in your dealings with them. Gary and team.

5/5

Google

Today me and my partner viewed the property, it was a lovely property with a very homely feel. It is very spacious and very modern, we took a liking too it straight away. The garden is very spacious and has an even surface and although it is a corner house it still feels very private with the nature around the house. The bedrooms were very spacious, overall we very much loved the property and look forward to hearing back from you. In addition, the lady whom also showed us around (Jodie fox) was super friendly and knowledgeable in regards to the property and super friendly so thank you to her for a lovely viewing.

Tyreece · 26 April 2024

Agent replied · 24 August 2024

Thanks Tyreece for your kind words about Jodie, we appreciate you taking the time to leave this review on your recent experience with viewing one of our properties. Gary and the Martin & Co team.

5/5

Google

I would highly recommend Martin & Co to sell your home. They kept us informed throughout the process and did a great job!

Michelle · 16 March 2026

Agent replied · 16 April 2026

Thank you Michelle for your lovely review and for recommending Martin & Co Keighley. We’re delighted to hear that you were happy with the service and that our team kept you informed throughout the process. It was a pleasure assisting with the sale of your home, and we really appreciate your kind feedback. Gary & team

1/5

Trustpilot

A disgusting way to treat a new mum!

My daughter gave birth to twins in February and I think the stress she has been put under due to incompetence of Martin & Co St Annes is disgusting. In short, she has been reporting damaged pipes at her rented property which is managed by Martin & Co which cause her garden to flood on a daily basis since the start of January. We have lost count of the amount of times we had follow up this repair to no avail. On Saturday the whole drain fell from the wall leaving a gaping hole and no way of drawing her bath, sink, washing machine. Her neighbour is understandably concerned about the water seeping in to his garden, which is loading more stress on to her and still no sign of a repair man. I am absolutely astounded and furious that my daughter has been caused so much unnecessary trauma at an already stressful time in her life and let’s not think what could have happened if my grandsons were outside in their pram when the whole cast iron pipe fell. The staff at this branch have no taken any responsibility, Jack, Caitlin and Jenna have all dealt with my daughter regarding this issue and not one person has taken the initiative or the responsibility to sort this for her.

Free · 23 March 2023

1/5

Trustpilot

If I could give a minus star I would

If I could give a minus star I would. There is a property with their board outside. I t is not listed on their website. I have enquired 3 times to find out the cost of the property and I have received no response. Very unprofessional. You'd have thought with the market slowing down that they would be keen to engage in conversation. I've never used them in the past and I never will in the future.

James · 19 June 2023

5/5

Google

Angela and her team are very professional and helpful. They are always very quick to respond to calls/emails.

Emma · 4 December 2024

Agent replied · 8 December 2024

Thank you Emma for your kind words & review, with regard to your experience as a landlord of multiple properties managed by Angela & our team here. We appreciate your ongoing business & we look forward to managing your properties for many years to come, in a professional & helpful manner. Gary and the Martin & Co team.

5/5

Google

Absolutely great service I have received from Angela at Martin and Co. If I've had any issues she was straight on it for me I have no complaints whatsoever. Keep up the good work Angela 👏 …

Seany · 8 November 2025

Agent replied · 12 November 2025

Thanks Seany, it’s fantastic to hear that you have received such great service from Angela. Gary and team.

5/5

Trustpilot

Third time lucky

We have been trying to sell our house through the Westbury branch of Martin & Co since February 2022, but unfortunately have had 2 sales fall through days before exchanging contracts. We have this week just accepted another offer and are proceeding with the sale which we hope this time will reach completion. During this time we have been very pleased with the service provided by Martin & Co, and despite our disappointments when sales have fallen through at the last minute they have always promoted our property well and priced it realistically in order to achieve a sale. We have also used Martin & Co when viewing properties to buy, and have always found their staff helpful when booking viewings and being shown properties. One particular member of their staff, Kerri Gunning, stands out as being especially worthy of credit as she has shown countless perspective buyers around our property during the last 12 months, and we have also viewed many different properties with Kerri resulting in an offer being accepted on a new build property that we liked. Kerri was a fairly new employee to Martin & Co when we first put our house on the market, and over that time we have seen her develop into a confident and no doubt highly valued member of their team. She has always shown an open and friendly approach to her job and her personality has proved an asset when ever we have met her.Jim and Annette Wilson both wish her well in the future.

Jim · 3 March 2023

5/5

Google

Needed advice about getting onto the property market. Went to yourmove and they were clueless, spoke to Shaz at Martin and co and he was brilliant put me on the mailing list and got me in touch with the in-house mortgage broker.

Mohammed · 25 August 2023

Agent replied · 24 August 2024

Thanks Mohammed for your 5 star review & for recognition of the brilliant work that Shaz does for our buyers and sellers of properties. Good luck with your property journey ahead. Gary

5/5

Google

Exceptional service provided by Shehzad who goes above and beyond for his clients. Nothing is too much trouble for him. I would highly recommend Shehzad when it comes to selling and letting your properties.

Sofia · 26 February 2024

Agent replied · 24 August 2024

Thank you Sofia for your 5 star review & thanks for your recommendation for those considering selling or letting a property through Martin & Co Keighley. The entire team always strive to go above & beyond for our customers, so it's great to hear that this is what you have experienced with Shehzad. Gary

5/5

Google

Shehzad, you wonderful human being! Thank you so much for all your help. You have been absolutely fantastic from start to finish! You’ve kept us up to date with everything and answered all our questions! Thank you so much.

Lydia · 15 October 2025

Agent replied · 12 November 2025

Thank you Lydia, it's so nice to read you being so complimentary about my colleague Shehzad and congratulations on your recent house purchase from our team here at Martin & Co Keighley. Gary

5/5

Trustpilot

Just wanted to say a massive thank you…

Just wanted to say a massive thank you to Hannah Jackson and Denise Feather in the lettings team at Keighley.

Marc · 12 November 2025

5/5

Google

Having to move house after 15 years is hard, but hanna jackson and Angela Nicholson have been amazing from start to finish. Communication has been outstanding and just making it so easy and pleasant to find my new forever home. Helping with everything and helping me understand every question I’ve had ( I do have a lot). So I would just like to say if or when anyone is moving ask for these amazing ladies for help/advice/and their experiences. Thanks again ladies.

Nichola · 27 March 2024

Agent replied · 24 August 2024

Thank you Nichola so much for your great review & for your kind words towards Angela & Hannah, for their help & support over these last few months. We wish you all the best in your new home. Gary and the Martin & Co team.

5/5

Google

Excellent service from the team at Keighley branch.Very friendly professional and made a tiring process easier.Would highly recommend

Karen · 11 April 2026

Agent replied · 16 April 2026

Thank you Karen for your kind review. We’re delighted to hear that you received excellent service from our Keighley branch while selling your property. It’s great to know the team’s friendly and professional approach helped make what can often be a tiring property sales process feel easier and more manageable. Supporting our sellers with a smooth and stress-free experience is always our priority. We really appreciate your recommendation and thank you for choosing Martin & Co Keighley estate agents to sell your property. Gary and team.

5/5

Google

Buying a house was very stressful for us but Shehzad helped us out every step of the way. He was very knowledgeable and took all the worries out of buying our new home. Nothing was a problem for him. Thanks Shehzad

Pippa · 25 August 2023

Agent replied · 24 August 2024

Thanks for your 5 star review Andrew, it’s really appreciated. Buying or selling a property, can indeed be such a stressful experience & that’s why with our dedicated sales progression team, we aim to take as much of the stress away from our customers. I’m so pleased that was your experience in dealing with Shehzad and we wish you every happiness in your new home. Gary

5/5

Google

As a landlord I cant recommend Martin & Co highly enough. I always have excellent communications from them and have complete confidence that my property is in safe hands and managed properly. Angela is brilliant, both knowledgeable, efficient and really helpful.

Kate · 25 August 2023

Agent replied · 24 August 2024

Thank you Kate for taking the time to leave us a review of your experience as a landlord, thank you for recognising the brilliant work that Angela does for our landlords and tenants & finally thank you for your recommendation, as this means a great deal to the team. Gary

5/5

Google

From the start Hannah was really helpful and professional, the whole process was clear and easy and any amount of questions was never a problem , great team and would recommend without doubt

Paul · 26 February 2024

Agent replied · 24 August 2024

Thanks Paul for your five star review on your recent experience with Hannah & our team in Keighley. It's great to hear that you found Hannah to be really helpful & professional and thanks also for your recommendation, that means a great deal to us. Gary and the Martin & Co team.

5/5

Google

I have been renting a house through this agency for 3 years and I am very satisfied. Contact with my coordinator Angela Nicholson is easy and always successful. I highly recommend this agency.

Grzegorz · 26 February 2024

Agent replied · 24 August 2024

Thanks Grzegorz for your five star review. It's great to hear that you have been highly satisfied with the service you have received from Angela & thanks also for your recommendation, we really appreciate that. Gary

1/5

Trustpilot

Disappointed

I went to a house viewing in Haslington and the agent was very poor he wasn’t friendly or welcoming and hardly spoke to my self, when my partner inquired about a property he was just getting ignored even though we were very interested in the property and the company still hasn’t got back to us about it.

Chelsea · 11 February 2026

5/5

Google

Angela is efficient, helpful and always willing to go the extra mile!!! 😄 …

Nazir · 10 January 2025

Agent replied · 24 January 2025

Thanks Nazir for your 5 star review on your experience as a landlord with Martin & Co Keighley. It's great to read that you have found Angela to always be prepared to go the extra mile to ensure that our landlords and tenants, receive the best possible experience & that you have found Angela to be so helpful. Gary and the Martin & Co team.

5/5

Google

Hannah Jackson was perfect with myself and partner, she contacted us every single time there was an update she helped us a lot through the process, thank you Martin and co and thank you Hannah

Harry · 28 December 2023

Agent replied · 24 August 2024

Thank you Harry for recognising the great job that Hannah has done, in helping you secure your new property & the whole team wish you all the very best in your new home. Gary

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Questions about Martin and Co Keighley

Has Martin and Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin and Co, Keighley won Platinum; Martin and Co, Camberley won Trusted Agent; Martin and Co, Stirling won Trusted Agent.

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Tell us what you need and we'll put you in touch. Martin and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Keighley.

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