Martin and Co Keighley reviews

★★★★★ 4/5

Trustpilot

Solihull Birmingham branch

Solihull Birmingham branch. Fab letting agent so much more efficient than my previous who really didn’t care for their tenants. I was kept up to date constantly with our application and asked a ton of questions which were all answered. Fees a little pricey but you get what you pay for. Laura is fab. Hoping this will be the last let I have and can finally settle! Great estate agents who actually take care of their tenants! Am hoping the rest ofThe tenancy goes as smoothly as the start! X

Mollxsx · 30 October 2018

★★★★★ 1/5

Trustpilot

I'm only leaving one star because I…

I'm only leaving one star because I can't leave no stars! Contacted the Saltaire office trying to book a rental viewing for my mother, bearing in mind she is 78 and a non-driver. I was told that I couldn't book a viewing after 4pm or on a weekend! When I explained that I travel to the US frequently and would find it hard to take my mother to a viewing under these circumstances, was told that I should book time off work! What a shocking way to run a business and teh person on the other end of the phone couldn't have been less inerested if she tried.

Martin · 6 November 2025

★★★★★ 5/5

Trustpilot

Definitely reccomend!

Just let a property from Martin and co and the way they deliver is excellent. I was shown round many properties that day by many other agencies and the letting agent at Martin and co. Louise Pearce was one of the reasons I let the property. So helpful, I wasn’t rushed, given all the information I needed and it was easy to do. Very happy with the place I’m going to be moving into and very happy with the service too! Definitley recommend.

Jenna · 15 August 2018

★★★★★ 5/5

Google

We decided to go with Martin & Co after being recommended to them by a friend, and they were also very reasonably priced compared to some of the other quotes we got. …

Harry · 16 March 2026

★★★★★ 2/5

Trustpilot

Glenrothes Office

Everything was wonderful to the point where they got your money but then they show little to no interest at all. Asking for illegal premiums like reservation fee or whatever they called it and made us pay for the credit check at first. (Check your rights people) When moving out of course asked for money but when asked where is that money gonna go got no real answer. They should be able to tell you how your money is spend is they ask for it. They found a scratch in front of the fireplace and that’s it. Never trust these people ever again.

Jake · 8 August 2018

★★★★★ 1/5

Trustpilot

Shocking service!!

I had struggled to get hold of the estate agents for 6 days, when i finally got hold of someone they told me they were understaffed! I arranged my viewing for today at 12.. im still at the property at 12.30 with no email, no phonecall to state that they were held up or not coming at all!!! Absolutely disgusting service!! Noone is answering any calls from the office, despite them closing at 13.00! Im shocked how you are still in buisness i really am! I confirmed that i wanted to put the holding fee down after i have seen the property but they cant even be asked to turn up! livid!!

Marissa · 12 May 2018

★★★★★ 5/5

Google

I can't fault Martin and Co, Especially Hannah Jackson for all of her help throughout my process. She always made me feel at ease about everything even if I felt like my questions were a bit silly. Would highly recommend them to anyone!

Kouta · 29 March 2024

★★★★★ 5/5

Google

I can't fault Martin and Co, Especially Hannah Jackson for all of her help throughout my process. She always made me feel at ease about everything even if I felt like my questions were a bit silly. Would highly recommend them to anyone!

Kouta · 27 March 2024

★★★★★ 1/5

Trustpilot

Try other agents first- this company very discourteous

My experience when seeking to rent through their Battersea Reach office was very poor. I expressed interest in a property but calls and messages all unanswered. Spoke to Jem who said they didn’t do viewings and I should rely on video. Promised to send form and never did. Very arrogant and treated rudely. Try other agents where you will be treated with courtesy.

Jeremy · 24 August 2022

★★★★★ 5/5

Google

Ive had several property viewings over the last few weeks, and every property has been fantastic. Jodie, who has shown me around, has been amazing, extremely efficient, helpful, and professional. As a first-time renter, I’ve received nothing but outstanding service. The communication has been great, with quick responses to emails, clear property details sent in advance, and helpful calls providing additional information, especially when the location was tricky to find. I couldn’t have asked for a better experience!

Shanell · 11 October 2024

★★★★★ 5/5

Google

I seriously couldn’t ever fault this place. Angela Nicholson and others of the Martin & Co team have done nothing but go above and beyond for myself. Whenever I have needed any help or support with anything they have always been there to do just exactly that. I am forever grateful as no other housing association would ever step out of their way to do this. With the help of the team I now have a medical dog to help me with my day to day needs. Thank you

Roxy · 25 September 2024

★★★★★ 5/5

Trustpilot

Fantastic stress free experience

A big thank you to Tracy and Ian Martin and Co Hucknall, for being my letting agent for 6years very efficient first class service. Then now selling the property for me. You were attentive, always on hand to answer my queries very quickly. Leasing between buyer, buyers solicitor and my own solicitors for a seamless sale. Thank you.

Andrew · 22 December 2024

★★★★★ 1/5

Trustpilot

Terrible agency

Rented a property from Martin & Co over 3 years. very slow resolving issues, attempted to put the rent up at every opportunity an tried to take back every penny of my deposit over pre existing property issues.

Tashan · 15 September 2026

★★★★★ 1/5

Trustpilot

Martin & Co have got to be the worst…

Martin & Co have got to be the worst housing to ever exist. My Daughter moved it into a flat 3 years ago that was freshly painted but noticed the glass panel that was once painted had black dots on the door which clearly showed there was mould in that property. They allowed my daughter to move there with a 19 month old baby. The property within a month was smothered with mould, it was on the walls, clothes. Mattresses etc. my daughter tried everything painted with the mould paint, they put extractor fans & dehumidifier which hasn’t helped one bit. My grandson has constantly ended up in hospital lifeless from where he’s so ill he’s not eating or drinking. Doors are hanging off hinges due to how bad the mould is, bath has been blocked from day 1. Council made me go private and this is what I’m having to live with, I can’t even move out as I don’t have money. How these people can sleep at night is beyond me. My grandson is now registered as asthmatic and they’re trying to say that mould doesn’t effect your health.

Amelia · 16 November 2023

★★★★★ 5/5

Trustpilot

Excellent service and courteous staff

My Mum had died and her house had to be sold. Rowan was extremely sensitive and kind. She kept me informed along the way. When my Brother and I decided to take it off the market, a guy who had viewed it so wanted it that he pursuaded Rowan to make a call to us. To cut a very long story short, he now owns it! Had Rowan not followed her gut instinct the house would probably still be empty and unloved.

Jan · 31 August 2016

★★★★★ 1/5

Trustpilot

Would do 0

Would do 0, think evil corporation think Martin Co, doubling rent of every family oriented residence they can and doing over our society and economy in the process. They will share the news of your necessary departure with 0 care for your human struggle. They have acted and taken advantage before the legislation that stops them increasing rent by so much or even no fault eviction. Evil.

Liam · 12 February 2026

★★★★★ 5/5

Google

Spoke to shaz at Martin and co keighley. Was interested in getting on the market and selling my house. Shaz talked me through the process and it is a-lot simpler than I thought. Will be going on the market with them in March. Shaz is the ‘Leo Messi’ of estate agency.

Haider · 25 August 2023

★★★★★ 5/5

Google

Excellent service from beginning to end:- welcoming, responsive, great local market knowledge, helpful, warm and friendly and highly professional throughout. Sincere thanks to Shehzad and the whole team for making the entire process easy, reassuring and, of course, successful! We would highly recommend Martin and Co. Thanks again, Linda and David

Linda · 25 August 2023

★★★★★ 5/5

Google

We sold our home in December 2025 using Martin &Co. They were very useful when it came to negotiating the final sale price. They also offered a very competitive fee. …

Paul · 16 March 2026

★★★★★ 5/5

Trustpilot

Highly Professional and honest staff:Gloucester

Martin and Co was managing my tenancy on my rented Home and the staff were really professional and respectful whether face to face or over the phone especially Edward and Hallam Beveridge. Any challenges I faced during my stay, be it Boiler issues or Heating were attended on time. I highly recommend them as I feel they truely define Great public relations and value their tenants. Keep up the good work.

Nontobeko · 15 May 2024

★★★★★ 1/5

Trustpilot

New Milton, Awful estate agents, left us homeless with no help

Disgusting estate agents didnt bother with us at all, I called and called to view a property as ours was only a short term let, they never bothered to tell us when the viewings were despite me calling several times and let the property go to someone else. There was nothing else available and because of this we ended up homeless while I was pregnant and with a 3 year old. Never use them!!

Lilsy · 12 March 2024

★★★★★ 5/5

Google

So far the service has been amazing. I have been communicating with Jodie and she has also shown me round a few properties. She is very friendly and professional and has the answers to all my questions! I would 100% recommend Jodie to anyone!

Shannon · 27 January 2024

★★★★★ 1/5

Trustpilot

MARTIN AND CO MEDWAY

MARTIN AND CO MEDWAY, Rochester - my experience has been one of fraud, overcharged fees, ignoring emails, lack of professionalism, breaking contracts, wasting money and I could go on and on. Run as fast as you can in the opposite direction from this branch of Martin and co. I am a landlord of 20 years’ experience with great relationships with all my agents. This agency is BEYOND POOR.

Elena · 30 January 2026

★★★★★ 5/5

Google

I have recently put my property with Martin & Co, I can say with confidence the service I received from Shazad and the team was second to none. very helpful and info that was provided helped me decide to use their services.

Naveer · 26 February 2024