Martin and Co Keighley reviews

★★★★★ 5/5

Google

Sold my house through Martin and Co and found them to provide an excellent friendly service at all times. If I had any problems or questions they were always very quick to respond. Special thanks to Hannah who was always very friendly and approachable who was probably one of the reasons I decided to go with Martin and Co as she was always very positive and reassuring during my sale. Also special thanks to Kat who was able to chase up any enquiries with buyers solicitors and update me promptly putting me at ease. I would recommend Martin and Co to others. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Wendy · 25 August 2022

★★★★★ 1/5

Trustpilot

Worst tenancy ever

The agency does not provide any support or help throughout the tenancy period. I have been charged with nonsense expenses such as a part of my initial deposit been taken for unnecessary cleaning although the apartment was left in a far better condition than at the beginning of the tenancy. Also the agency did not provide any help in moving out and I had to contact all the utilities suppliers on my own.Bureaucracy is a nightmare and prices unfair. Sleeping under a bridge is a far better option

Marco · 4 August 2022

★★★★★ 5/5

Google

Sold my house through Martin and Co. Shehzad made the process so simple. Would use them again. Fantastic service!

Faisal · 2 October 2025

★★★★★ 1/5

Trustpilot

The worst estate agent going

The worst estate agent going - Martin and Co Folkestone / Dover. Please avoid this estate agents - they allowed me and my partner to live in housing disrepair for 2+ years we had someone come round once to de mould using de mould spray and fit a vent in the bathroom which caused the mould to get incredibly worse, Matt done a property assessment with NO notice and made out we was the problem with a comment ‘ do you even turn on the vent ‘ I explained it had got worse since that being fitted ( we later found out this was fitted incorrectly ) so we was treated poorly over a mistake from there contractor. We had cried out for help on multiple occasions and had been ignored. Every time someone visited they said how bad the mould was and to avoid sleeping in the bedroom being a small house we ended up having use of half the house. We got desperate and thought to withhold rent ( this was done once over the 3 years we stayed ) still nothing done and we sent up a rent arrears payment plan. After living in a property not suitable for even a animal, me being allergic to mould and them not caring, we informed of our pregnancy and begged for this to be sorted prior to baby arriving low and behold a no fault eviction given. ( no support given during this time from them ) We have had to push the final payment of arrears back by 4 weeks to help with a deposit on a new home Katie was incredibly rude and seems to care more about £125 then a family about to become homeless. Trying to speak to anyone there is incredibly hard, they fail to take care of the tenants, the only way to get somebody to contact you is when you don’t pay something ( suddenly the replies become very quick with this and extremely rude ) Please do your research and avoid them where possible ( especially if you have children and if house has a history of mould / disrepair ) The last 2 and a bit years since these issues started we have lived in hell, my mental health being at its lowest, we have been actively trying to get out for ages but have struggled finding another property, we asked Martin and Co for help on this as overall as tenants we have been good except missing one months payment over a course of 37 months. Begging for help doesn’t make us bad tenants, the property disrepair is not on us we have paid out of our own pockets multiple times to sort things. Martin and Co treated us like animals and expected us to clearly live like one to.

Emily · 3 October 2024

★★★★★ 5/5

Google

Can not recommend Martin and co enough. Especially Shaz, who helped us find the right buyer for our property. Sold the property 3 times and we have finally exchanged and can not wait to complete on Monday. Thanks Shaz and Martin and Co.

Jimmy · 16 December 2024

★★★★★ 5/5

Trustpilot

Martin & Co Winchester branch Steve Thomas

I just want to say a huge thank you to Steve Thomas for his time and effort to help me today. I telephoned Martin and Co this morning looking for accommodation for my daughter and Steve could not be more helpful I went back to Martin and Co as my daughter had rented from them when doing her degree a few years ago and I must say they are so professional and friendly it was an absolute pleasure to talk to them today shout out to Carl too who called me straight back when their was a few questions I needed to ask. Overall great estate agents top service and if your looking for help and advice go to Marin and Co many thanks for your help Steve and Carl.

Irene · 16 July 2022

★★★★★ 1/5

Trustpilot

Avoid them at all costs!

If I could give 0 stars I would - I implore everyone to avoid martin&co like the plague if you can because they are the worst estate agents I’ve ever come across. They act nice at first and then as soon as they’ve got your money and signature, they don’t care. Lynn and Sean were the rudest most inconsiderate people, both of them have huge attitude problems, and talk to you like you’re dirt on your shoe. They trick you into thinking the property you’re signing onto is all fine and good to go, and then the second you move in it falls apart because it’s all cheaply done and they cut corners for everything (as confirmed by their own handyman!). The first day I moved in the power wouldn’t work and I got told it wasn’t an emergency even though all the food in my fridge and freezer was ruined. They also never respond to emails, I had to constantly chase for months and months to get even the tiniest jobs done, and the big jobs like fixing a mould issue took over a year for them to actually get someone on it and still it was never properly fixed. No matter how calm and reasonable you are to them, they are rude and aggressive in return and then when they’ve ended the call in a huff, when you have to speak to them again they actually try to gaslight you into thinking you were also contributing with the same temper as they were (luckily I always have witnesses for my phone calls and so I knew that wasn’t true!). Lynn and Sean are clearly two very narcissistic people. They also steal your deposit for no good reason - I wish I had read the reviews before signing with them as there are tonnes of people saying the say things, so it’s obviously an ongoing scheme they pull with all their tenants, they will rob you blind. They regularly inspect the property and say everything is fine and looks good, and then turn around at the end and try to take your whole deposit because they know they can get away with it. So in summary: beware and stear clear! And if you have no choice, then at least make sure to document everything, record conversations, and take pictures of everything, so you can at least beat them at their own game.

Lydia · 7 July 2022

★★★★★ 1/5

Trustpilot

Moved into this property with my…

Moved into this property with my partner to find it was a complete and utter state. When I viewed the property over 1 month prior to moving in, they said that they would clean the black mould from the bathroom which was fine. What a shock when we moved in to find the black mould was still there and the entire flat was a mess and hadn't been cleaned at all. My partner had to take 2 days off work because of stress and physical exhaustion from all the cleaning.There was no sense of urgency from their side when we called to stress how bad the flat was. They've still not resolved the issue and we have been in the flat for almost 1 week now. We continuously have to wear a face mask when we use the bathroom. It just makes me wonder how they can run a business like this and don't seem care at all. The bottom line is that the flat should have been cleaned and checked over before they handed over the keys, it's not rocket science.

Luan · 30 June 2022

★★★★★ 5/5

Trustpilot

Recommending will

Will was absolutely amazing helping me find a property. He was honest and genuine, moving can be stressful and worrying but I was reassured the whole time. The moving process was quick, and I am now currently in my new home. If I had any problems or questions I would call will and would always awnser and be around. Thank you Martin& Co I highly recommend this estate agent company if you are looking to move. Fast easy process. Thanks will. :)

Grace · 21 June 2022

★★★★★ 5/5

Trustpilot

In Hitching Mr Chris is the most…

In Hitching Mr Chris is the most talented professional very good estate agent ever see.

Maximum · 16 July 2026

★★★★★ 1/5

Trustpilot

Wish I could give 0 stars

Wish I could give 0 stars. They tried to move me into an unsafe building which had homeless people urinating and feces in the corridor and stairs. Vulgar graffiti on the walls. And disguised it as a luxury apartment. When I enquired about the safety of the building they just said "You're not getting your money back". They don't care about you they just want to make fast money using the fear of loss method.

Richard · 16 April 2026

★★★★★ 5/5

Google

My property manager Angela Nicholson is ace! Always a pleasure to deal with!

Tom · 8 November 2025

★★★★★ 5/5

Google

I renting a house from Martin & Co. I would like high recommended this company. Easy contact, they always respond on my questions, resolve problems quickly. My property coordinator Angela Nicholson is a women with good mannier and talks with her are always with pleasure. She have a good contact with peoples. Right person in right place.

Zuza · 26 February 2024

★★★★★ 1/5

Trustpilot

House looked like it’s abandoned during…

House looked like it’s abandoned during move in day. Place was a mess and was not even cleaned. Moulds in the bathroom. Windows dirty. After signing the contract, keys were just left in a key safe. Washing machine cannot be installed due to plumbing issues. Workers were in during the day of move in and left the house in a hurry.They were very eager to get the deposit but after they got the money, they were not helpful at all.

Consumer · 8 August 2024

★★★★★ 5/5

Google

One of the nicest Estate Agents I’ve used, staff are so friendly, Jodie and Hannah were amazing and give off a warm and approachable vibe. Couldn’t recommend them more, they ensure you’re looked after and any questions you have they’re more than happy to help.

Ded1rl · 25 September 2024

★★★★★ 5/5

Google

Having recently purchased a house through Martin & Co I can thoroughly recommend them. Thanks to Shaz and the team my purchase went through with no problems, whenever I had a question they were able to supply an answer and the whole process felt well managed, friendly and professional. Shahz's knowledge of the local market was really useful and nothing was too much trouble.

Lee · 25 August 2023

★★★★★ 5/5

Google

Dealt with the team at Martin co . Shedzad and Adam at the Keighley office and they were all great ,really happy with the sale of my bungalow in Keighley. Good team who all know what they are doing .Thankyou for a super fast sale .Thank you Shehzad did a great job handling the sale and would we happy to deal with them again

Danny · 25 August 2023

★★★★★ 5/5

Trustpilot

Martin & Co - A pleasure to deal with

Martin & Co - Reading have been a pleasure to deal with. Ben Dreyer and his team have helped to make the whole process of selling my deceased father-in-law’s home, so simple and straightforward. The communication with Ben, Alex & Eleanor has been friendly and informative, they attended to everything quickly and promptly and always kept me in the loop of where we were in the process. I have not sold a house following a death before or acted as an executor so finding a good estate agency such as this has been a huge benefit to me and our family.

Mark · 21 December 2021

★★★★★ 5/5

Google

I cannot thank Hannah Jackson enough for the advice and support she has given my mum and myself regarding the sale of mum's property in Keighley. To go that extra mile, even in these crazy times is amazing, thank you! The sale has now been completed and all of the agents we have spoken to have been extremely helpful, friendly, knowledgeable and supportive. We would thoroughly reccomend Martin and Co should you be looking for an estate agent in Keighley!

Carol · 9 December 2021

★★★★★ 5/5

Google

Great service from the team at Keighley. Angela Nicholson is our contact there and, as a landlord, I feel in very safe hands, as should our tenants. Any issue raised is dealt with promptly and professionally and Angela is extremely responsive to communication, which is lacking with so many businesses. Almost 10 years with M & Co, Keighley, and no thoughts of changing.

Rebecca · 25 August 2023

★★★★★ 1/5

Trustpilot

Very disrespectful and threatening especially Ella

Very disrespectful estate agents, terrible service, think they are above others. Ella from Martin & Co at the Hobbs Moat branch is incredibly rude and even threatens clients, we were collecting our keys and she was openly threatening and disrespecting us. They only care about commission and are incredibly entitled. Do not follow basic etiquette and constantly lie without hesitation. I do not recommend anyone use this estate agents.

Razanoa · 1 May 2026

★★★★★ 5/5

Google

I would like to say a huge thank you to Hannah and the company for their wonderful involvement in the purchase of mine and my partners first house! Hannah is a lovely sweet girl and we clicked immediately over our love for dogs! It was really important that our new property was suitable for our anxious dog (crazy dog lady alert) Hannah very kindly let us bring our dog down to the viewing. She was enthusiastic and friendly and gave a full show round (covid safe of course) with background knowledge of previous history and truthfully opinions. After putting in our offer and having it accepted the sale went through very efficiently and quickly, no problems at all, upon collecting our keys we were blown away by the kindness of the company by giving us a welcome pack filled with goodies! Hannah too have us a card to welcome us to our new home. I would definitely recommend Martin and Co! And especially Hannah!!! We can’t wait to show them our progress pictures!

Ellie · 25 August 2021

★★★★★ 5/5

Google

Angela is a very valuable asset to the Martin and Co team. I have recently moved into a property and the support has been second to none so far. Stress-free, easy move. Thank you!

Alex · 21 January 2025

★★★★★ 1/5

Trustpilot

Absolute poor service

Absolute poor service. I honestly think these guys are scammers. They don’t reply to emails fast enough, the agent (Chloe) is never in office and very rude. Lost two properties because they are slow with communication and no remorse at all. They wanted to keep my holding deposit even though they cancelled the contract from their end. Do not use this company.

Tolu · 12 June 2026