Martin and Co reviews

★★★★★ 5/5

Google

I rented a property through Martin & Co, and Angela made the whole process smooth and stress-free. She was professional, quick to respond, and always went the extra mile to help with any questions or paperwork. Angela was brilliant … More

Atif · 5 November 2025

★★★★★ 5/5

Google

Had to find somewhere to live on pretty short notice. Between requesting a viewing to getting the keys Hannah has been so fantastic and so attentive. Nothing ever seemed like a hassle to her. This has definitely made a stressful situation … More

Rebecca · 15 October 2025

★★★★★ 5/5

Google

Martin and Co at Shipley managed our move into a rental property and I cannot rate them highly enough. Carol and Hannah in the office were so helpful at understanding our situation. They helped allay worries and provided reassurance each step of the way. Jodie was enthusiastic when she showed us around, sensitively giving us just enough time and space to view whilst answering questions and offering advice on applying. The dashboard made applying simple and it’s great to see referencing coming in on a realtime basis. From start to finish what can often be a stressful process was managed with kindness and efficiency. Huge thanks to a wonderful team.

Lisa · 26 May 2024

★★★★★ 5/5

Google

Angela has been really helpful and been great in dealing with my queries. She is very friendly and professional at her work.

Hanifa · 2 April 2026

★★★★★ 5/5

Google

We would highly recommend Martin & Co, they supported us all the way through our house sale and went above and beyond. They were particularly helpful during the tricky times and were always very positive. A particular big thank you to Shehzad who helped us every step of the way. We would highly recommend Martin & Co and would use their services again. Thank you.

C · 17 January 2025

★★★★★ 5/5

Google

This is the second time I have used Martin & Co estate agents, and I can honestly say they are the best in the business. Shehzad and his team in Keighley have worked so hard to make sure everything is up to date and the process of selling goes smoothly from start to finish. I can highly recommend them, I wouldn't even contemplate using anyone else. 5 star 🌟 🌟🌟🌟🌟

Jayne · 18 October 2024

★★★★★ 5/5

Google

Choosing Martin and Co for the sale of my late Mum’s house was absolutely the right decision. Throughout it all we’ve been treated with kindness, empathy and respect. Adam, who initially did the valuation, gave such great service that I knew straight away this was the estate agents I wanted to use. I was then introduced to Shehzad who became our agent/point of contact for the remainder of the sales process. Shehzad is someone who is very easy to get along with and talk to. He gets the job done smoothly and efficiently whilst making it appear effortless and stress free. A true professional and the type of person you know you can rely on and trust.

Tina · 26 April 2024

★★★★★ 1/5

Trustpilot

The only good experience is when you aren't interacting with them

Sent harassing emails to entire flat building during tenancy; expecting tenants to maintain the building in a way that is clearly the landlords responsibility. Would also try and sell us 3rd party insurance coverage to cover "damage" that falls under wear-and-tear, so the cost would not fall onto them. When we first moved in there was a clear fire hazard (exposed wires hanging from the ceiling with running electric), that after requesting maintenance for, was told it was a known issue for months. Oven upon move in was essentially broken, with the top heating elements bent at a 90 degree angle into the oven, and it produced a bad smell. Hob on top was rusting off. Was told that because it was "technically working" they didnt have to replace it. They finally replaced it after 6 months, but only when we emailed them saying they were infringing on our rights as tenants. Bad at communication for viewings when we were moving out. Also, the woman I turned my keys into on the last day was EXTREMELY rude, mocking me, and overall completely condescending and snarky for no reason when there was a small issue of keys not matching their inventory. The keys issue was resolved quickly as it was my housemate who had misplaced a key, but Martin and co were absolutely no help in resolving it and were horrible to deal with. Landlords are evil.

Pooqa · 22 August 2026

★★★★★ 5/5

Trustpilot

The Exeter branch were excellent when…

The Exeter branch were excellent when dealing with my daughter’s student accomodation in a private house. In particular Kym Hamilton deals with lettings and is very professional, helpful and efficient.

Louise · 29 August 2026

★★★★★ 5/5

Google

As always Angela @martin & co has gone above & beyond, nothing is too much trouble & she always keeps me updated, thanks Angela u really do make like so much easier & its much appreciated

Emma · 5 November 2025

★★★★★ 5/5

Google

Great communication, fast responses to queries and questions. Very professional and helpful. Process was swift and hassle free. Thank you.

John · 16 March 2026

★★★★★ 5/5

Google

Excellent service all round. Call when needed but get the nuts and bolts done without needing to ask. Particularly recommend Angela, extremely on the ball, friendly and highly skilled. Would recommend this company every time. Edit: 18/05/2023 - Again, would like to thank Angela for her excellent work. My property is well looked after and managed, nice to have a safe pair of hands. Edit: 19/12/2023 - once again, excellent work from Angela and co. Keeping on top of my property, providing an excellent service and always, always willing to help. Keep it up!

Paul · 28 December 2023

★★★★★ 5/5

Google

Angela is always so helpful and friendly whenever there is anything I need to know. Dec 2023 - Angela has been incredibly efficient in sorting out quotes for work that has needed doing. Dec 2024. I know I say this every year, but Angela does a great job and is always so efficient and great to deal with.

Louise · 18 December 2024

★★★★★ 5/5

Google

Brilliant support from Angela, made the whole process smooth! I had a really great experience with Martin & Co recently, especially thanks to Angela, who went above and beyond in helping me sort out the renewal and changes to my tenancy contract. What could’ve been a stressful process was made incredibly straightforward thanks to her clear communication, efficiency, and genuine support throughout. Angela was not only quick to respond and super knowledgeable, but also incredibly friendly and understanding, she really made me feel looked after. Thanks again, Angela, a real credit to the team!

Matthew · 11 April 2025

★★★★★ 1/5

Trustpilot

Martin and Co Oxford & Thame

Martin and Co Oxford & Thame: Not that any estate agent cares about a bad review but, what a joke, as a landlord, you try to be nice, you try to treat people with respect but clearly its just about money. I have spent countless hours chasing money due to financial errors on M & C side and I still have yet to get it back. Repairs have been done in my flat without my permission, so I just receive bills for things I wasn't even aware were broken. Emails ignored, calls ignored, communication = zero.Just absolutely rubbish but then, Not my first estate agent that has been like this. I have

Kelly · 24 June 2026

★★★★★ 5/5

Google

Angela has been an angel over the years - understanding our needs with property maintenance, kind and caring too. Very respectful of our home whenever she visited - thank you Angela! Carol too was lovely today - it felt like she was really looking after us as tenants. Thank to you both 👌 …

Tom · 17 January 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Martin And Co Estate Agents to sell my house, and I am extremely satisfied with their services. From the moment I contacted them to inquire about their services, their team was prompt, professional, and incredibly knowledgeable. Furthermore, the communication from Shezad was excellent. He kept me informed and updated at every stage, promptly responding to any queries or concerns I had. His professionalism and responsiveness made the selling process stress-free and enjoyable. From our first meeting, Shezad exuded confidence and knowledge about the local market. His friendly and approachable demeanor made me feel comfortable and assured that I was in good hands. I recommend Martin and Co for a fast reliable service whether your buying or selling.

Asim · 29 September 2023

★★★★★ 1/5

Trustpilot

I viewed a property at Bestwood Village

I viewed a property (House) at Bestwood Village as i am very eager to move there. The agent showing me the property put me forward for an application right there on the spot after i told her i was desperate to live in this area to be close to relatives. On viewing I mentioned one concern about the bath panel needing repair but there were several other minor concerns i was prepared to deal with myself on moving in. Once i had been put forward for the tenancy everything seemed to run smoothly until it came to being handed the keys. It was only after paying the deposit and getting the keys that i was told there was an inventory attached to the contract with repairs that were pending. I took my own photos and added these to an email and sent them to the agency and the landlord.

Patrick · 21 June 2026

★★★★★ 5/5

Google

I have been renting a property under Martin & co for the last 2 years. I was pleased with their service. Especially our property manager Ms Angela Nicolson was very beneficial always. She was always prompt in responding to queries and booking appointments for maintenance with proper follow-ups. She was always amiable whenever we called her for any help. I like to appreciate all her assistance at all times and am grateful for all the wonderful services received all through these times. Thank you, Angela and Martin & co.

Shilpa · 25 August 2023

★★★★★ 5/5

Google

We sold our house using Martin and Co and before we sold the house Martin and Co managed the property that was let to tenants. We have been very pleased with the letting and selling services. Shehzad Ahmed helped sell the property and Angela was our point of contact when we let it. They were both very good keeping us informed and dealt with any issue that arose. Our experience of Martin and Co at Keighley has been very good

Michael · 25 August 2023

★★★★★ 5/5

Google

Really happy with the service received from Martin & Co. Prompt efficient valuation and excellent customer service through the sales procedure. Found me plenty potential buyers. I was pleased with the professional and friendly approach from all members of staff and they Kept me well informed throughout the sale. I dealt with Shehzad who I would thank for the way he communicated with me and got me the right buyer. Would highly recommend the services of Martin & Co

Ian · 25 August 2023

★★★★★ 4/5

Google

Anglea has been my point of contact at Martin & Co since I moved into a rented property in January 2024. There have been quite a few occasions during the rental that I have had to contact Angela via emails and on the odd occasion, a phone call. Each time Angela has dealt with every issue professionally and courteously.

Graham · 27 September 2024

★★★★★ 5/5

Google

The service I received from Angela Nicholson was extremely good. She was prompt with information and feedback and very knowledgeable. I am very satisfied.

Robert · 10 November 2025

★★★★★ 5/5

Google

I had a brilliant experience selling a house with this company and there agent Shaz from the Keighley branch. He made the process of selling a house smooth, transparent, and stress-free from the beginning to the end . He was professional, and brilliant , I’d highly recommend them to anyone looking to buy or sell a home!

Lucy · 16 March 2026