5/5
GoogleAmazing and fast service and responsiveness. Charlotte was very helpful, supportive, and kind. All in all great experience!
Agent replied · 3 June 2023
Thank you very much for the kind review!
Trusted Agent profile · Jesmond
Bowson Jesmond reviews
★★★★★
387 reviews across 2 platforms
117 St. Georges Terrace, Jesmond, NE2 2DN
Bowson's office in Jesmond, at 117 St. Georges Terrace, is rated 4.6 out of 5 across 387 reviews on two platforms, including 337 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Bowson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Jesmond office, from every platform, shown as written. First names only.
Google5/5
GoogleExceptional service from the full team here at Bowson. Especially Anna and Lisa always prepared to go the extra mile to provide a professional service. Highly recommend.
Agent replied · 3 June 2023
Thanks Craig.
5/5
GoogleReally enjoyable experience. Sam was wonderful and supportive throughout the process of finding a flat for me, I’m very happy with the service!
Agent replied · 3 June 2023
Thank you for the great feedback!
5/5
GoogleEmily has been really responsive and helpful throughout the tenancy.
Agent replied · 3 June 2023
Thank you Dionne for your kind review!
5/5
GoogleReally helpful estate agents for students. They were able to fix any problems we had within one to two days of us messaging them. And are always making sure everything is to the best standard.
Agent replied · 25 August 2024
Hi Lizzie, Thank you so much for your positive review, it is great to hear we are providing efficient and prompt service when you had an issue in your property. The Property Management team will be delighted to hear this. We wish you the best in your property for the remainder of your tenancy. Bowson Team
5/5
GoogleJust wanted to share my experience and review about bowson I'm renting property about 4 years now and the staff at bowson are amazing not only staff at office are amazing but also everyone who comes out to fix things in property if I would have to chose agency again in future from where to rent it would be bowson and I would recommend for othersPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 3 June 2023
Thank you very much for the review!
5/5
GoogleI have been with Bowson for the last 2 years. They have been really good especially Anna. I would use again if I needed to rent.
Agent replied · 3 June 2023
Thanks for your feedback Richard
1/5
GoogleVery bad experience. We made sure everything was cleaned properly before vacating the flat we rented through them, but they deducted huge deposit in the name of getting the house cleaned professionally. This is really not done, after having to spend so much effort and not getting back the deposit , what we deserve.
Agent replied · 30 May 2023
Dear Harshit, We appreciate your feedback regarding your recent experience. We understand your frustration regarding the deductions made from your deposit. Please note that we only propose charges for cleaning when we find that the property has not been left in the same condition as it was received. Our aim is to ensure a clean and well-maintained environment for future tenants. However, we want to clarify that we have not charged you anything at this stage. The proposed charges were intended to cover the costs of cleaning, which we believe is necessary based on the condition of the property. We value your efforts in maintaining the cleanliness of the flat. If you have any further concerns or would like to discuss the matter in detail, please reach out to us directly. We are here to assist you. Thank you for bringing this to our attention, and we appreciate your understanding. Bowson Team
5/5
GoogleShanise from the bowson team was really helpful in helping fix a drain issue that I had been having, it was sorted quickly, it was logged off the back of an inspection I had and it's now fully resolved, appreciate the help and support ☺️
5/5
GoogleI have been there customer since 8 months now and I have been so satisfied living in one of their properties. They are very professional in handling issues and make sure that the customer and landlords are equally happy. I would recommend them a 100% cheers to bowson properties.
Agent replied · 1 October 2023
Dear Ankriti, Thank you very much for sharing your positive experience as a tenant with Bowson Properties. We are delighted to hear that you have been satisfied living in one of our properties for the past 8 months. Your recommendation means a lot to us, and we're here to continue providing you with exceptional service and a comfortable living environment. -Bowson Team
5/5
FacebookSam Todd was extremely helpful throughout the process of securing a property to rent. Easy to contact and provided all the info I needed. Would definitely recommend
Agent replied · 26 May 2023
Thank you for leaving a review! All feedback is appreciated and hopefully you will use Bowson again to find a property for Sales & Rentals.
5/5
FacebookCharlotte has been really helpful. We secured our first apartment within the area and Charlotte was great at giving advice when needed.
Agent replied · 23 November 2025
Thank you for sharing this Lauren. We’re so happy that you’ve secured your first apartment with us - congratulations!
5/5
FacebookCharlotte has been really helpful. We secured our first apartment within the area and Charlotte was great at giving advice when needed.
Agent replied · 26 May 2023
Thank you for sharing this Lauren. We’re so happy that you’ve secured your first apartment with us - congratulations!
5/5
GoogleI wholeheartedly commend Kieran Barnes for his exceptional professionalism as Property Consultant. He guided me seamlessly through the entire renting process, demonstrating unwavering dedication from start to finish, ensuring I found the perfect property tailored to my needs. "Thank you, Team Bowson!"
Agent replied · 22 December 2024
Hello Akhil, Thank you for taking time in reviewing our services. Kieran will be delighted with your review on commending his “ exceptional professionalism “ Much appreciated! All the best from Team Bowson!
4/5
GoogleTenancy was arranged in a timely manner thanks to Sam Todd.
Agent replied · 3 June 2023
Thank you kindly for the review :)
1/5
GoogleI am a self employed contractor. I carried out some work on behalf Bowsons in January….. still waiting for payment now mid April. To be fair some absolute classic excuses from senior management….be warned. Only scored one star as it would not post with no stars…. What this space for more information……
Agent replied · 30 May 2023
Dear Dennis, We were disappointed to see your recent 1 star review regarding the delay in payment for the work you have carried out. We apologize for the delay in payment and any inconvenience this may have caused. We understand that you have been working with us for years, and we value the relationship that we have built with you. We acknowledge that we missed one payment, and we are taking immediate steps to resolve this situation as soon as possible. We would like to assure you that we take your concerns seriously, and we are committed to ensuring that we maintain a positive working relationship with you. We understand that you have been waiting for your payment for a while now, and we apologize for any frustration or inconvenience that this may have caused. Please rest assured that we are actively working to resolve this situation and that we will make every effort to ensure that you are paid in a timely manner. We appreciate your patience and understanding. Thank you for bringing this matter to our attention, and please do not hesitate to contact us if you have any further concerns. Best regards,
5/5
FacebookSam Todd was very helpful throughout all the process! It was very easy to contact and answered all my questions. I would definitely recommend him!
Agent replied · 26 May 2023
Thank you very much for the review
5/5
FacebookReturning to Bowsons for a second time, and yet again it’s been a great experience. Thank you Lisa for handling our rental from start to finish, it’s been a smooth transition. Your communication has been fantastic. Looking forward to new beginnings in our new rented home. Would highly recommend Bowsons they are extremely helpful, friendly and efficient.
5/5
GoogleI wholeheartedly commend Kieran Barnes for his exceptional professionalism as Property Consultant. He guided me seamlessly through the entire renting process, demonstrating unwavering dedication from start to finish, ensuring I found the perfect property tailored to my needs. "Thank you, Team Bowson!"
Agent replied · 31 December 2023
Hello Akhil, Thank you for taking time in reviewing our services. Kieran will be delighted with your review on commending his “ exceptional professionalism “ Much appreciated! All the best from Team Bowson!
5/5
FacebookSam was great at helping me get a flat sorted out quickly. Another estate agents had messed me around and let me down massively with another property but Sam helped me sort a new flat out very quickly. Great communication, friendly service and they do everything as simply as possible. I would recommend Bowson to anyone!
5/5
GoogleNadine super helpful
Agent replied · 2 September 2025
Thank you kindly for your review Cameron
5/5
GoogleBowson were incredibly helpful with the recent purchase of my house. They are friendly, organised, and someone is always available for a call/email. I highly recommend them.
Agent replied · 9 December 2024
Thank you for your kind words! We're so glad to hear you found our team friendly, organised, and responsive throughout your house purchase. Your recommendation means a lot to us, congratulations on your new home!
5/5
GoogleBowsons manage my property and I am hugely impressed by the professionalism of all their staff. I have used other agents in the past and have been bitterly disappointed in the service I received. Bowsons have restored my confidence I would never use anyone else. Their sales team are always quick off the mark in re-letting the property and the management team take all the stress away form me and my busy lifestyle! 10/10 guys!!
Agent replied · 3 June 2023
Thanks for your feedback Rachel. We are pleased to deliver a professional service to all of our clients.
5/5
FacebookHave lived at my current address for 12 years and the team from Bowson are always helpful and courteous. Always make sure any issues are dealt with and if any problems arise they deal with it professionally and make sure I'm happy with the outcome. Additionally they're very keen to ensure gas and electric checks are carried out yearly, and so safety is a high priority...
Agent replied · 23 November 2025
Thank you, Malcolm!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bowson Jesmond
Has Bowson won any awards?
Yes. In The Trusted Agent 2026 awards: Bowson, Jesmond won Gold.
