Every review we hold for the James Street office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad an outstanding experience with Indigo Greens Estate Agents in York! The team is incredibly professional, friendly, and genuinely dedicated to delivering the best results. Their communication is excellent throughout the entire process, keeping everything smooth and stress-free.
They go above and beyond to support their clients, offering honest advice and expert knowledge of the local market. Highly recommend to anyone looking to buy or sell property
Md · 8 April 2026
Agent replied · 22 April 2026
Thank you for this wonderful 5 star review, it is always a pleasure to support buyers and sellers with their property journey.
If we can support you in future, please let me know.
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleIndigo Greens have been fantastic throughout a very prolonged and complicated purchasing process. I'd especially like to praise Emma & Izzy.
They were very responsive and took the time to explain things to me every stage of the way. The business itself also operated with a surprising amount of transparency, and I was made aware of details which really allowed me to feel that communication between all parties was stellar. More importantly, they felt earnestly pleasant to speak to, and that at the end of the day, they were nice people who were allowed to be nice people by their workplace.
More unique to my situation, even when there was a clear disagreement in opinion on how to proceed, Emma & Izzy were ultimately very understanding and respectul of the decisions made by myself & my conveyancer. I can't think of any higher praise than to repeat this: They had ample opportunity to try and push much more aggressively for a different action. Instead, they took the more labourious route of discussing and trying to understand both sides, and then accepted my conveyancer's decision. Indigo Greens, particularly Emma & Izzy, did this with the understanding that it was going to further complicate their work. When it was clear that I was siding with my conveyancer, they very respectfully carried on the work, with the same care and efficiency as they'd done so far. Frankly, the culture required to enable this level headedness is rare in any team!
I hope that they continue to operate with this level of care, responsiveness, and transparency. I think, in my limited experience, that would make them the best in York.
MT · 25 March 2024
Agent replied · 1 January 2024
Thank you for this wonderful detailed review.
We really enjoyed working to support you with your property purchase in York. It is lovely to read such positive feedback.
If we can support you with a property sale or purchase in York in future, please let us know.
All the best in your new home.
Emma & Izzy
★★★★★ 5/5
GoogleAmazing service from Indigo Greens Estate Agents, super-fast pictures and listing all professionally done which helped us sell our house with only 3 viewings!
Always informative and courteous, gave advice and suggestions, made the process so simple and ensured our minds were at ease, we didn’t feel pressured at any point.
Special shout out to Izzy, absolute star went out of her way to deal and take ownership of issues not within her remit with 3rd parties which were not taking their own initiative thus meaning with the drive and commitment from Izzy enabled us to have smooth transactions.
We would 100% recommend to friends and family.
Well done team, keep up the exceptional work.
Nicola and Michael
Michael · 25 March 2024
Agent replied · 26 October 2024
Thank you for this amazing 5 Star review. We have really enjoyed working with you to sell your property in York. Your kind words really mean a lot and I will be sure to pass these on to Izzy especially.
We wish you all the best for your next chapter and if we can support you again in future, please do let us know.
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleFrom start to finish AMAZING! Simon came and valued my house, he was so approachable and helpful with all my questions, he had an excellent knowledge of the area. Emma was fab, she came to do the 360 tour and was also extremely knowledgeable and helpful. I sold my house within a couple of weeks just before Christmas which every said was a quiet time. I only had 2 viewings and it was done. Everything ran so smoothly afterwards with Izzy on the case - she kept me informed and was so quick to respond. I honestly could not recommend the team more highly.
Becky · 25 March 2024
Agent replied · 26 October 2024
Thank you Beck for this fantastic 5 star review. We really enjoyed supporting you to sell your property in York. We wish you all the best in your new home and if we can support you in future, please let me know.
Many thanks
Emma & Team
★★★★★ 5/5
GoogleWe are absolutely thrilled to be in our first home! Thank you all so much for your incredible support throughout the entire purchasing process.
A special thank you to Emma and Lizzy, your professionalism, patience, and …
Albin · 22 October 2025
Agent replied · 25 March 2026
Thank you Albin and Teresa, it was a pleasure to work with you both to support you with purchasing your first home. We wish you all the best and if we can support you in future, please let me know. … More
★★★★★ 5/5
GoogleAbsolutely first class service, proving that biggest isn't always the best. After a less than good experience with a larger agent with many branches, Simon and his team restored our faith in the process. I can't put into words how understanding and supportive they were. Encouraging, professional and flexible throughout. Thank you Indigo Greens.
Keith · 25 March 2025
Agent replied · 6 July 2023
Thank you Keith for this wonderful review. It was lovely working with you. We wish you all the best with your move.
If we can support you in future, please let me know.
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleNothing but good things to say about our experience with IG. From our first viewing all the way through to completion, the team have been knowledgeable, supportive, friendly, professional and responsive. I would highly recommend their services and will be using them again the next time we move.
Thanks Simon, Emma & Izzy!
Jack · 25 March 2025
Agent replied · 23 December 2024
Thank you Jack! This is a fantastic 5 Star review. It was a pleasure to support you with buying your new home in York. We look forward to working with you again in the future.
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleSimon, Emma and Izzy must run the best estate agents in York. We viewed so many houses with lots of different agencies and their approach was a breathe of fresh air. No question was too much trouble and the whole experience from viewing to completing on our new home was easy because of them. They kept us in the loop at all times and were very accommodating with those little things that hold up house sales. I would highly recommend them to all to sell or buy a home from. We can’t thank you all enough for your help and time to buy our dream home.
Eleanor · 25 October 2025
Agent replied · 25 March 2026
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience. Making the process smooth and stress-free is exactly what we aim for, so your feedback means a lot. We’re delighted you’ve found your dream home and wish you every happiness there!
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleThe staff here are great - they are friendly, efficient and kept me up to date at every stage of my house sale. All the staff were lovely but a big shout out to Izzy who was always on hand to answer my questions. Would definitely recommend them.
Marianne · 25 March 2025
Agent replied · 26 October 2024
Thank you for this wonderful 5 star review. Especially thank you for mentioning Izzy she loved working to support you with your house sale.
If we can support you in future, please let me know.
Many thanks
Emma & Team
★★★★★ 5/5
GoogleIndigo Green were absolutely amazing, they kept us in the loop constantly throughout the whole process of buying a house of the first time! They went above and beyond to help us with everything and get us into our new home! Would definitely recommend!!
Becca · 25 March 2025
Agent replied · 23 December 2024
Thank you Becca for this wonderful 5 Star review. We loved working with you to support you with purchasing your first property in York. We are glad to hear you are settling well and hope to work with you in the future.
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleThis is my second sale with this amazing team. They work so hard to keep the solicitors inline and the sale on track.
They are always available to talk to, and instantly respond.
Would highly recommend Indigo Greens
Thank you Simon, Emma and Izzy
Nichola · 25 March 2025
Agent replied · 25 March 2026
Thank you Nichola for this wonderful 5 star review. We have once again enjoyed working with you and your family to support you with your property sale in York. We wish you all the best for your next steps.
If we can support you in the future, please let me know.
All the best,
Emma & Team
★★★★★ 5/5
GoogleIf we could give double the stars we would! #TeamworkMakesTheDreamWork at Indigo Greens! From Simon coming to do the valuation and he and Izzy doing the viewings, to Emma making sure things ran smoothly and Izzy progressing the sale, they are a brilliant estate agent to work with! Friendly, helpful, professional, their communication is second to none and their guidance through the whole process of selling our house kept things firmly on track and us sane! Can’t praise or recommend team Indigo Greens highly enough! Natalya and Richard
Tal · 10 August 2025
Agent replied · 25 March 2026
Thank you Natalya and Richard, this is a wonderful 5 Star review. It was a pleasure working with you and congratulations on your house sale.
If we can support you in future, please let us know.
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleWe bought our first house through Indigo Greens - they were really great. Emma and Izzy were always quick to respond and kept the process moving along really well. They were really supportive and helpful, especially as we are first time buyers so we were not familiar with the process. They assisted in chasing solicitors and the vendor, as well as giving us clear and regular updates.
Lucy · 25 March 2024
Agent replied · 26 October 2024
Thank you Lucy for this fantastic 5 star review.
We enjoyed supporting you with the purchase of your first home and wish you many happy years there.
If we can support you in future, please let me know.
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleIndigo green was great from start to finish. Booking a viewing was easy, the team was great at communicating. Izzy from the sales progression department made my life alot easier. Izzy was very helpful, friendly and happy to answer questions. :)
Ben · 25 March 2025
Agent replied · 23 December 2024
Thank you Ben for this fantastic feedback.
I will be sure to pass on this praise for Izzy.
If we can support you in future, please let me know as we would love to work with you again.
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleAnyone in the market for an estate agent then look no further!
From start to finish, Indigo Greens have provided us a truly professional and efficient service, showing a genuine and personalised approach. They were incredibly knowledgeable about the local market, offering valuable advice throughout the process. They were fantastic at keeping us informed and were always quick to respond to our questions. They picked us up when we were down on what was an emotional and stressful journey. Ultimately, with hard work, positivity, tenacity and a can do attitude, they got the chain over the line when I’m sure most wouldn’t have.
We would not hesitate for one moment to recommend them to anyone. Thank you Indigo Greens - you are amazing at what you do!
Sean · 25 June 2025
Agent replied · 25 March 2026
Thank you Sean for this wonderful 5 Star review! It was certainly a bumpy ride, but we managed to gain a great outcome to exchange!
It was a pleasure to work with you and we wish you all the best for your move.
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleFrom the word go they were on the ball my house was photographed and on the market in hours few. Simon is a cracking bloke they same there’s no i in team that’s unless you have an Izzy she was great at keeping me up to date so easy using what’s app. If your going to sell your house get in touch with Simon and the gang you won’t go far wrong
Happy house hunting Ian 👌
Chuck · 6 March 2023
Agent replied · 4 June 2023
Thank you for this wonderful review, it was great working with you to sell your house in York. Izzy and Simon are delighted with the feedback, Thank you. We hope the move went well. If we can support you in the future please let me know.
If we can support you in future please let us know.
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleI purchased my first home through Indigo Greens and they made the entire process easy and stress-free. I felt like they cared about me personally and they kept me up to date with every step of the process, they were always on hand to answer queries too. I also received a lovely gift box on completion day! The team are a joy to work with and if I ever sell in the future I’ll be using them!
Ruth · 25 June 2025
Agent replied · 25 March 2026
Thank you for this lovely 5 Star Review.
It was a pleasure to support you with buying your first home in York, we hope you are settled in nicely now. If we can support you in future, please let me know.
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleWhat a team! From the first phone call, Simon, Emma, Izzy, Sam and all the team have been nothing but helpful, knowledgeable, caring and, ultimately, invested in the successful sale of our property.
Their communication is top-notch, with a group WhatsApp as the main channel - meaning that everyone stays up to date with news as it happens. There was no question that was too small or simple for them to answer, and they even provided a caring ear on the occasions that things did get frustrating. One of the best things they did was act as a translator between the conveyancor and us as clients. Even though we're smart people, there's some legal terminology and parts of the process that just don't make sense without a little explanation. Emma, in particular, was fantastic at taking the time to help us understand what was happening and what we needed to do.
Another feather in Indigo Greens' cap is their attention to detail, even with people not in their immediate team. One example was our photographer, who wasn't 100% happy with a couple of the photos they'd taken. Rather than just uploading them and settling for less than the best, they arranged to revisit our house and retake the photos. This just reinforced the excellent approach to selling houses that this team has.
I wouldn't hesitate to recommend Indigo Greens. They more than earned the fees that they charge, and the value for money that they offer is top notch. If you're looking for a supportive and wise estate agent, who actually cares about your sale, then commission Indigo Greens immediately.
Russell · 7 September 2022
Agent replied · 4 June 2023
Thank you for this wonderful review. We are delighted that you feel you had a 5 star service with us. Your review means a lot and has made the whole team smile. It was a pleasure supporting you to sell your property in York, we really enjoyed working with you.
We wish you the very best for the future and please let me know if we can help further.
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleAfter viewing a house with Simon well over 10 years ago, we knew then that when we came to sell, we would want him to sell ours. It’s been incredible to watch Indigo Greens grow - the team now with Emma & Izzy are simply amazing. Their approach to selling a property is like no other, no hard sell, very personable, professional & relaxed.
They promised to hold our hands & guide us through what has been a stressful & emotional journey - they did just that & more.
Constantly chasing the chain, answering questions & being there. They made no false promises about how quickly they could sell our house, but sold it within 3 weeks, at a time when the housing market was pretty flat.
The photographer & impressive 360 virtual tour captured our home perfectly & didn’t use wide angled lenses so any potential buyers weren’t misled & knew what they were looking at before viewing. The team made sure to work the viewings out around what worked best for us as a family & handled them all. They advised us on offers & made sure we had the right buyer for us. It’s been an absolute pleasure to have worked with Indigo Greens & we will continue to recommend them to everybody, as they simply are the best Estate agents around, we cannot thank them enough for all that they have done for us.
L · 16 May 2025
Agent replied · 25 March 2026
Thank you for this wonderful review, it was a pleasure to support you with your property sale. We hope your new home brings you as much joy as your previous home and if we can support you in future, please let me know.
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleWonderful, friendly team at Indigo Greens. From meeting Simon on day one through to completion we were kept informed with regular updates. Particular thanks to Izzy for her hard work chasing up and keeping us informed.
Barry · 25 March 2025
Agent replied · 26 October 2024
Thank you for this lovely 5 star review. It was a pleasure to support you with your property purchase.
If we can support you in future, please let me know.
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleIndigo Greens are like a breath of fresh air. Simon, Emma and Izzy were all brilliant from the first viewing to completion. Communication was excellent and by using a WhatsApp group it kept everything visible, transparent and quick.
Unlike a lot of Estate agents they are available out of office hours which is a big plus.
Highly recommend!
Alan · 25 March 2024
Agent replied · 28 August 2023
Thank you for this fantastic 5 star review!
We have really enjoyed working with you to support you in purchasing your new home.
If we can support you in future, please let me know.
Many Thanks
Emma & Team
★★★★★ 5/5
GoogleBest estate agents ever!
We used them when it was just Greens 6 years ago, seeing how they have grown and established them selfs now, as yorks best estate agents is amazing!
The communitation is fantastic! There was so much contrast from our onward estate agent, and it highlighted to us, how we had made the best choice in picking indigo greens to list our house!
From listing our house and just doing 4 viewing in one day, and getting 3 asking prices offers and talking us through picking the best choice. To helping council us though the nervous times dealing with the homebuyers reports and solicitor enquiries.
They have been a real lifeline though this real stressful process and would recommend to anyone!
Thanks guys, hopefully we will be in our new house for a while but if you do move again, you will be our first call.
Thanks Harry and Paige
Harry · 4 June 2022
Agent replied · 4 June 2023
Thank you Harry for this wonderful review.
We loved supporting you to sell you house and buying your new home.
All the best for the big move. We are here if you need us!
Many Thanks,
Emma
★★★★★ 5/5
GoogleSuch a lovely experience of buying a property. From the first viewing to completion all the staff were friendly, accommodating and informative. For a first time buyer this was so useful!
Thank you Simon, Emma and Izzy.
The WhatsApp was a simple but amazing idea and so reassuring. Also loved the welcome box!!
Would certainly recommend!
Sarah · 25 March 2024
Agent replied · 26 October 2024
Thank you for this lovely 5 star review Sarah, we have loved working with you to buy your first home! It's great that you enjoyed the welcome box too.
If we can support you in future, please let me know.
All the best,
Emma & Team
★★★★★ 5/5
GoogleFrom start to finish IG have been great. From our initial valuation, we welcomed their down to earth and friendly manner. That, alongside their clear knowledge and experience in the industry really sets them apart from other estate agents.
Throughout the whole experience IG support and communication has been faultless. They regularly kept us up to date, were quick to feedback on viewings and were only ever a Whatsapp away if we had any questions.
When we hit a hiccup near to completion they went above and beyond to keep everything on track for us and made sure we were always kept fully in the loop. Without them we would have been lost and things would probably have collapsed. Even our solicitors said they had outdone themselves.
The whole team are really approachable too and we wouldn’t hesitate to recommend them to anyone wishing to sell their house.
Sian · 3 April 2025
Agent replied · 25 March 2026
Thank you Sian for this lovely feedback. It was certainly a rocky road to completion but we got there in the end! Thank you for trusting us with your house sale and staying positive during the process.
You were a pleasure to support and we hope you are settling into your new home well.
We hope to support you again in the future, do not hesitate to keep in touch.
All the best,
Emma & Team
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