Trusted Agent profile · Islington
★★★★★
1,081 reviews across 2 platforms
65 Upper Street, Islington, N1 0NY, N1 0NY
Winkworth's office in Islington, at 65 Upper Street, is rated 4.0 out of 5 across 1,081 reviews on two platforms, including 219 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Winkworth won in 2026.
The Trusted Agent 2026 results for Winkworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
GoogleWe were so grateful to work with the team at Winkworth Islington on securing our beautiful new home to rent. Oisín and Suzanna went above and beyond to support us and make the whole process smooth and successful. Our new place and the … More
It was very much our pleasure to be able to help Katie and it's great to hear that Oisin and Suzanna were able to be so supportive throughout the process.
5/5
TrustpilotSmooth and professional sales process
We sold our property through Winkworth and delighted we instructed them. The whole process was very professional, from initial visit, photographs to viewings and our property sold quickly and at asking price. Special thanks to John for managing the majority of the process and who really pushed and chased everyone to get us to exchange. Would highly recommend to anyone looking to sell.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotI’ve used Winkworths for many years…
I’ve used Winkworths for many years with no complaints. They found nearly 30 people to go and view my rental property which had been recently renovated and found new tenants very quickly. All along the way, they sorted out the paperwork, inventory inspection, references etc. Aaron, my contact at Winkworths, did his best to make sure not only I was happy but also the tenants. Efficient, professional and always kept me updated how things were going. As a landlord, I would highly recommend Winkworths.
We're happy to see that you had a 5-Star experience! Thanks for sharing.
5/5
TrustpilotWe rented a property via Winkworth…
We rented a property via Winkworth (Kensal Rise) for a period of almost three years. Fraser and Aaron assisted us with the search for the flat and Michael was our point of contact for all things maintenance and beyond. The process of finding the property at the outset was seamless - Winkworth were excellent. Throughout the three year period, the flat was not without its usual issues (boiler etc). Michael was a dependable contact and took responsibility for gaining the relevant consents/approvals from the landlord/lady and subsequently ensured service providers completed the work to schedule and with minimal disturbance. He really did make the renting process so much easier.Finally, when we wanted to depart from the flat, Aaron ensured that our interests were considered and was the point of contact between us and the landlord/lady. Through great management, we were able to come to a mutually beneficial arrangement. Again, Michael also kept us well informed of and was transparent about the departure process. If you are looking for a professional, personable and reliable agent, choose Winkworth (Kensal Rise).
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotAmazing estate agents
Our home purchase had quite a few blips along the way and both Nicola and Alex were so patient and reassuring throughout. Nicola never stopped pushing the lawyers on our behalf and I honestly don’t think it would have happened without them. I’m not usually the best fan of estate agents but Winkworth seem to be an honest and genuine firm. Nicola and Alex are just simply fantastic. I don’t plan on moving again for quite some time I but if I do I will definitely use them again. Highly highly recommend.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
GoogleI had a great experience with Winkworth Islington. Special thanks to Connor and Suzanna, who makes the letting easy, quick and simple!
Thank you for taking time to post your kind review! We're delighted you were pleased with the lettings service Connor and Suzanna provided - they're always on hand and happy to help!
5/5
TrustpilotFirst time buyer
I've just purchased my first flat with Thomas Syms from Winkworth as the estate agent.When first viewing the property I found Thomas to be very knowledgeable, he could answer all of my questions about the flat and about the wider process. He also made it very easy to schedule two viewings around my busy work schedule.Later in the process Thomas was responsive and helpful. As a first time buyer I found his guidance to be really benficial.I'd definitely recommend his services to anyone in a similar position.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
1/5
TrustpilotThe worst estate agents I've ever rented from
EDIT: Winkworth have asked me to say the branch this took place at, but at one point the managing director used some aggressive tactics to shut us up, and to be honest I want to remain anonymous to Winkworth as they still have my contact details.--I had a terrible experience with Winkworth when I was renting with them. No matter who it was you were speaking to, you were treated like dirt and felt like the lowest priority. Here are some of the things that happened...I moved in whilst the flat was on a rolling tenancy, so when a new flatmate moved in, the inventory wasn't updated and the flat was never checked for cleanliness when a tenant left. I don't know how standard practice this was, but when we all decided to terminate the tenancy, whoever was carrying out the checkout inspection was looking at photos of a completely different flat - different furniture, different carpets. We successfully appealed when they tried to take some of our deposit.One day, I had a knock on the door and it was some painter decorators who had been booked to decorate all our bedrooms. We didn't receive any notice of this, and had to live in our flat with the paint fumes for the next two days.I lived with two other flatmates, and one of them became very violent and aggressive to us. We suddenly felt very unsafe. The police weren't able to do anything, so we went to Winkworth asking for help, and they just said we'd have to sort it out between the three of us. I'm not sure what the practice is around this, but to just brush us off without even being empathetic to our situation was very upsetting. I asked them if they would only step in once we were in bodybags...!There were many other things that happened during my time with them. I wanted to write about some of my experiences over the years I rented with them to make people aware that they really live up to the typical estate agent stereotypes.
Good afternoon Steve,Thank you for edited review, however the reason why we are asking for the name of the branch is because we have over a 100 individually owned and operated offices and we usually ask that so each office has an opportunity to respond to 1 star reviews. If you are unwilling to provide with an office name then unfortunately we cannot investigate this matter further for you.
5/5
TrustpilotVery good experience renting our property via Winkworth in Kensal Rise
From start to end of tenancy Winkworth's in Kensal Rise were a pleasure to deal with. Tenants were found quickly and easily, any issues during the rental period were dealt with immediately by the Michael who manages the properties and communication between all parties was great. Absolutely no complaints with their service at all. Having had a bad experience when working with another local estate it was great to move to this team who were very responsive, dealt with issues straight away and made sure tenant and landlord were all kept happy! thank you
Thank you so much for your kind words, Jennifer. We really appreciate you taking the time out to share your experience with us, and we agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
TrustpilotExcellent experience
We are extremely grateful for the patience, professionalism and persistence that Nicola, Alex and the team showed during our sale. Their collaborative approach, sound advice and prompt responsiveness was central to us being able to conclude the process successfully. Highly recommend Winkworth’s services.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Guy and John are truly a gem to have on our team! We look forward to working with you again in the future!
5/5
GoogleRory is fantastic! From our first interaction, his helpful and accommodating attitude reassured me that I was in good hands. He not only addressed every question with a friendly and personable approach but also went above and beyond to ensure my needs were met throughout the entire house-hunting process. Thanks to Rory, what is usually a stressful experience became smooth and worry-free. I couldn’t be more pleased with his service.
5/5
GoogleExceptional personal service from the start. Dan Mahr had to work so hard and he achieved it by working patiently with client and buyer. Zac was brilliant in supporting too. What a terrific team, we finally got over the line. We loved our property and we wanted someone else to look after it and enjoy a good future in it too.
Thank you for your kind five star review, Melanie. Dan and Zak strive to provide the very best service here and so were delighted to have been able to help so successfully. We wish you every happiness for 2024.
5/5
TrustpilotThank you, Faraz & Alex. Best agency!
I have used Winkworth twice, when I first bought my property almost 20 years ago and now when I sold it. They are above any estate agency's level in terms of honesty, professionalism and dedication.In particular, a big thanks to Faraz who worked so hard on the sale of my house and went the extra mile to keep the deal alive even in the hardest and deflating moments. I highly recommend them. Thanks again for the amazing work! Massively grateful! Imma
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
GoogleRory has been fantastic to work with and highly responsive
Thank you for your kind review of Rory. We're so pleased he's been fantastic to work with and responsive whenever you needed him.
5/5
GoogleI could not recommend Dan or the Winkworth team more. Dan in particular was crucial in helping me get through the daunting process of a being a first time buyer and did an excellent job at keeping things moving along. Would definitely recommend!
It was Dan's pleasure to have been able to help Daisy. We will always do our utmost to help advise and guide buyers through the process. Thank you for your recommendation and 5 star review.
5/5
TrustpilotExcellent Experience
We had a pleasure to work with Winkworth and particulary with James Wilkinson. We can not be thankful enough to James for being always there for us and going above and beyond to solve any questions arising along the way. We were receiving very professional and prompt advice, coordination with other stakeholders was extrmely efficient and on the highest level. We would highly recommend James as an incredible professional and a wonderful person to work with.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
GoogleWinkworth helped us rent out our flat and took care of everything really well. They secured us a great tenant at a great price and were helpful and responsive the whole way through. Big shout out to Connor who was a superstar throughout!
Thank you for your kind review and for choosing Connor and the Winkworth team. It was very much our pleasure to be able to help.
5/5
TrustpilotHighly recommend
Most of the time renting can be a nightmare. I was not looking forward to it at all, especially with how the market is but we lucked out with Fabian big time and from our first call he listened to us and found us a great flat. All the admin was done really quickly and explained really well and we moved in without any problems. I would recommend Fabian and his team if you are looking to rent in the area.
Thank you so much for your kind words, Khadifa. We really appreciate you taking the time out to share your experience with us, and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
TrustpilotFabian has been an absolute super star…
Fabian has been an absolute super star at helping us to rent out our property in Kensal Rise. He provided outstanding service throughout, made the whole process very straight forward and communicated very clearly what was required. It was a pleasure to work with him and I would recommend everyone to use Fabian, Winkworths and their great team, they were very efficient and got the job done quickly and effectively. Fabian found excellent tenants for our flat within 24 hours. Special thanks also to Aaron and Stanislava for all of their assistance and patience throughout. Highly recommend.
Thank you so much for your kind words, Omar. We really appreciate you taking the time out to share your experience with us, and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
GoogleProfessional, responsive, and quietly effective - Dhruv was instrumental in getting this over the line. I’d recommend him without hesitation.
We're delighted to hear you were pleased with the service provided James. Thank you for choosing the Winkworth team to sell your beautiful home - it was very much Dhruv's pleasure to have been able to help.
5/5
TrustpilotTenant Find
I've been renting a property in Islington since moving to the country 25 years ago, but became exasperated with the falling service levels -and general incompetency of managing agents. New charges and ever longer contracts, full of small print, none of it in the landlord's interest.
We’re delighted to hear you had a 5-star experience at the Islington office, George. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
5/5
GoogleMoving house is famously a very stressful thing to have to do, but the process was helped immeasurably by the fact that everybody at Winkworths was helpful, friendly and polite. However, it was Dan who helped me all the way through the process, and who was diligent, energetic and helpful from day one. A fount of wisdom, forthright when he needed to be, unbelievably helpful and always ready to answer myriad questions with patience and humour, he helped turn a pretty traumatic business into something far less fraught than it otherwise would have been. So thanks Dan!
Thanks so much Nicola for taking the time to provide your feedback and we're delighted to hear that Dan and the team were able to help in making the process just that little bit smoother for you.
5/5
GoogleI rented out my property with Winkworth for 6 years and they have always been very responsive and professional. Issues have been dealt with quickly and tenancy changes happened with virtually no vacancy time. Maddie Barrington in particular has been an excellent property manager, regularly going above and beyond to resolve issues quickly and cost effectively. Thank you Maddie!
It’s been our pleasure to be involved with the letting of your property. It's also lovely to hear that Maddie has been an excellent property manager as she tries hard to ensure the very best client experience. Thank you for your kind words and 5* review.
1/5
TrustpilotDreadful mess of a business.
Dreadful mess of a business. Franchise that failed and no update given to the client. Customer service is a joke.
We have asked for more information as to which office this relates to so that we can provide a response.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Winkworth, Islington won Trusted Agent; Winkworth, London won Gold.
