Kinleigh Folkard & Hayward Islington Sales reviews

★★★★★ 1/5

Trustpilot

KFH have left hundreds of residents…

KFH have left hundreds of residents without hot water and heating in one of the buildings they “manage” for weeks in the middle of winter. There has been no urgency in resolving the issue - KFH have required constant chasing and communicated with residents terribly. And they have told lie after lie - one day it’s one issue, that’s not fixed, than it’s another, that’ll be “fixed” tomorrow, now it’s a new issue, repeat, repeat, repeat. Also no apology, or even acknowledgement from anyone senior in the organisation. They haven’t even met with the residents, hundreds of which have been washing in cold water for weeks. They have shown no compassion or care - they haven’t accessed if anyone in the building is vulnerable in any way, and they have ignored the needs of people with incredibly young babies and children. A cruel, callous organisation.

Helen · 7 January 2024

★★★★★ 5/5

Trustpilot

Antonino was very helpful!

Antonino was very helpful during our check out process and ensured our deposit was refunded back same day. Very good service!

Blerta · 18 February 2026

★★★★★ 5/5

Trustpilot

Chiswick landlady

I have been a landlady in Chiswick for 10 years and have always used KFH Chiswick to find me tenants. I would particularly like to recommend Rebecca, who is the branch manager, for all her help in securing the most recent family to rent my house. She has acted wisely, respectfully and very promptly, advising thoughtfully with some difficult decisions I had to make. She went the extra mile.

Nicola · 6 August 2024

★★★★★ 5/5

Trustpilot

I would like to provide feedback…

I would like to provide feedback specifically related to rent accounting service provided by Kfh, Tish Kunaratnam has been great with answering all queries and providing timely updates, and generally been great!

Kanta · 12 November 2025

★★★★★ 5/5

Trustpilot

Mortgage Broker - Kevin Hurley

This is the second conveyance that I have worked with Kevin regarding my mortgage. Kevin is very responsive and eager to assist. He was willing to scour the market for cheaper mortgage rates right up to exchange and was always on hand to navigate tricky elements of the process. I will be using him again when my mortgage is up for renewal in 2 years!

Matthew · 10 October 2024

★★★★★ 5/5

Google

Thanks to James, Jayden and the wider team at KFH Islington Sales. They helped us achieve a great offer on a property we were selling. Everything from the marketing to the viewings was pretty stress free and they always gave sensible, pragmatic advice and guidance - just what we wanted.

Thomas · 3 May 2025

★★★★★ 1/5

Trustpilot

I hated my experience with KFH

I hated my experience with KFH Dulwich. I bought a flat through them 6 months ago and forgot to write a review until a friend who is currently selling asked if I recommend them - I don’t. My EA was unresponsive and wouldn’t reply to emails for weeks, refused to let me have a second viewing after having my offer accepted, lied about a few things he had ‘checked’ about the leasehold, and on the day of completion was on leave without telling me so I couldn’t pick up the keys. I’ll never use KFH again.

FA · 9 November 2025

★★★★★ 5/5

Google

Jennifer was really kind for everything! She tried her best to make all of the things perfectly😵☺️ …

수연 · 11 March 2026

★★★★★ 5/5

Trustpilot

I recently used KFH for my mortgage application…

I recently used KFH for my mortgage application. I was very pleased with their service, particularly from their Mortgage Consultant, Lucas Matta. Throughout the entire process, Lucas was incredibly helpful, professional, explained every step in detail, and was always available to answer any questions we had. He made what can be a very stressful experience completely painless.If you're looking for a mortgage broker, I highly recommend Lucas Matta at KFH!

Ben · 11 July 2024

★★★★★ 5/5

Trustpilot

Property Management at it’s best

My Property Manager Nick at KFH is excellent, he always goes over and above to offer help and support to me as a landlord. Which in itself is a rare occurrence in this day and age but especially appreciated as part of a large company. I could not recommend anyone more highly if you are looking to entrust your property to a professional.

Annie · 31 March 2026

★★★★★ 5/5

Google

We had a very positive experience of buying a new home through KfH. Pervin at KfH Islington was professional and empathetic throughout, did a good job of managing all of the parties involved, and helpful whenever needed. Thank you Pervin!

Tom · 9 August 2025

★★★★★ 5/5

Trustpilot

KFH mortgage advisor - Kevin Hurley

Kevin was a really great mortgage advisor and the whole process was super smooth. It was a very stress-free way to manage the finance side of the move, and when our original purchase fell through he and Heather managed all the admin for the address change etc. he was easily reachable and responsive to our emails, and we wouldn’t hesitate to recommend his services.

UK · 30 September 2024

★★★★★ 5/5

Google

I had a great experience with Visar when moving out of a flat in Islington. He was very responsive and helpful throughout the whole process!

Camille · 11 May 2026

★★★★★ 5/5

Trustpilot

Great service from Earlsfield KFH

We had a brilliant experience selling our flat with Earlsfield KFH. Rebecca and her team, in particular Tom and Natalia, were fantastic from start to finish. They were professional and hard working, arranging a huge number of viewings from the moment the flat was on the market which enabled us to find a buyer really quickly. Even when the first sale fell through, they continued to work really hard to find a second buyer in record time to ensure we didn’t lose our onward purchase. We couldn’t recommend them highly enough and wouldn’t hesitate to use them again

Rhian · 29 November 2023

★★★★★ 5/5

Trustpilot

Property sold through KFH Blackheath

Selling my property through KFH Blackheath felt seamless. Lynne was extremely supportive and attentive throughout ensuring communications were consistent between all parties involved. My first buyer fell through but Lynne remained positive and within a week we had another buyer due to her proactiveness and persistence. I would definitely recommend KFH Blackheath to others looking to sell their property. Thanks to Lynne and the wider team, I really appreciate all the support you provided throughout the process.

Victoria · 26 January 2024

★★★★★ 5/5

Trustpilot

Exceptional Service from Sawan and Sharon

I recently had the pleasure of working with Sawan and Sharon on my mortgage application, and I cannot express how grateful I am for their exceptional service. Both of them demonstrated incredible patience and attention to detail throughout the entire process.Their dedication and thoroughness made the mortgage application seamless and stress-free. I truly appreciate their professionalism. Additionally, Sawan went above and beyond to assist me in monitoring interest rate movements, providing invaluable insights.I would highly recommend Sawan and Sharon to anyone seeking expert assistance with their mortgage needs.

Raymond · 14 November 2023

★★★★★ 5/5

Trustpilot

Great experience remortgaging through KFH

Great experience remortgaging through KFH. Very quick and efficient process to take me through my options and secure a new deal. It’s now the third time I’ve remortgaged through them. All for free following my initial mortgage. Sawan is a great broker, very knowledgeable and friendly and prepared to go to the extra mile to help you. Would definitely recommend.

Joel · 20 November 2024

★★★★★ 5/5

Google

We're delighted with our decision to use KFH for our recent house sale. They valued our property fairly and accurately and had excellent knowledge of our area. Communication throughout the sale was excellent and our agent Jayden was absolutely fantastic. Jayden was supportive, responsive, professional and kind. He paid great attention to detail and worked tirelessly to ensure the sale went through as smoothly as possible. There were a few complications along the way and it was in these moments that Jayden really shone. He was both proactive and reactive with addressing potential issues. I genuinely think our chain could have collapsed were it not for the support he provided. Would highly recommend KFH to anyone selling in Islington.

Sam · 12 November 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Angela, and I must say, her service was outstanding! From start to finish, she demonstrated a level of professionalism and expertise that exceeded my expectations. Right from my initial inquiry, Angela was incredibly prompt and responsive. She took the time to understand my requirements and provided me with accurate and valuable information. She went above and beyond to find me the perfect rental property, considering my preferences and budget. Her attention to detail was remarkable, and I truly felt that she had my best interests at heart. Thank you for making this experience so valuable and stress-free.

Kamile · 12 November 2023

★★★★★ 5/5

Google

Angela went above and beyond to understand my preferences and requirements for a new apartment. She patiently answered all my questions and provided valuable insights into various neighborhoods, pricing trends, and property features. Her expertise made the entire apartment hunting process smooth and stress-free. Throughout our interactions, Angela displayed an exceptional level of professionalism, always punctual for appointments and quick to respond to messages or calls. Her attention to detail and commitment to her clients’ satisfaction were truly remarkable. Thanks to her guidance and support, I ultimately found the perfect apartment that met all my criteria. I cannot recommend her highly enough for anyone in need of a reliable, knowledgeable, and genuinely caring agent. She made a significant difference in my apartment search, and I am grateful for her outstanding service!

Athina · 12 November 2023

★★★★★ 5/5

Trustpilot

Best experience with Lucy Baker, KFH

We relocated to the UK last month and I had a few weeks to find a place. I registered with KFH and immediately received property alerts. My second viewing was at our home. I was more than an hour late, I let Lucy Baker know and she kindly waited. I loved the house and immediately started the process. From the start of the process to moving in and only a few weeks in, Lucy and the team was helpful, guided me on everything and made this scary process easy and seamless. I had heard horror stories about how difficult it could be to rent a home as a foreigner without a credit history, but that was not my experience. Professional, helpful, warm and friendly was what we got from Lucy. I highly recommend her, the branch and the team.

Zainu · 9 November 2023

★★★★★ 5/5

Google

I had the absolute pleasure of working with Jennifer recently! 🏠 She is a sharp real estate professional, and she helped me find a truly lovely apartment. …

Stefan · 11 April 2026

★★★★★ 5/5

Google

thanks to lynden i was able to see a few properties and understand the difference in the types of properties and learn the market it was a very insightful experience

Meraki · 26 March 2026

★★★★★ 5/5

Google

Jayden and the team were outstanding! Estate agents often get a bad reputation, but these guys completely exceeded my expectations from start to finish. They didn't just help me secure my dream flat, they guided me through every step of the process with patience and professionalism, even when I asked some naïve questions. I couldn’t recommend them more highly!

Taz · 15 December 2024