Trusted Agent profile · Islington
★★★★★
1,850 reviews across 2 platforms
298 Upper Street, London, N1 2TU, Islington, N1 2TU
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Islington, at 298 Upper Street, is rated 4.4 out of 5 across 1,850 reviews on two platforms, including 322 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Islington Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Islington.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
TrustpilotA huge thank you to Fred and Simon at…
A huge thank you to Fred and Simon at Kinleigh Folkard & Hayward Hammersmith. Their expertise and professionalism made finding a rental in Hammersmith incredibly easy. They secured an amazing house at a great price, and I couldn't be happier with the service.
1/5
TrustpilotVery disappointed with how this process…
Very disappointed with how this process was handled in Battersea. From the outset, the property was incorrectly advertised as being on the second and third floor, when it was in fact on the third and fourth floor. Additionally, the listing did not clarify that the price was non-negotiable, nor did it state “offers in excess of” or “guide price.” This lack of clarity from day one resulted in unnecessary time being wasted. The offer process itself lacked transparency. I was not informed that the situation had moved to a “best and final” stage, nor was I told this would be my last opportunity to increase my offer. I was also not clearly given the chance to revise my offer after being told there was other interest. Generic statements such as “there are other buyers” are commonly used in this industry and do not clearly indicate a final competitive bidding process. Clear and explicit communication is essential when buyers are expected to make major financial decisions. I also requested that my higher offer of £510,000 be communicated to the vendor. This either did not happen or was done too late, which raises serious concerns about how the offers were handled and whether the vendor was fully informed in time. Overall, the process felt unclear, poorly communicated, and avoidably frustrating. With accurate advertising and transparent handling of offers, this situation could have been managed far better.
4/5
TrustpilotReally good sales support
We sold our house with the Sydenham branch of KFH and they were great throughout.Toby the agent who handled our sale process and the bulk of the viewings deserves particular praise: responsive to our queries, quick to share updates from our buyers, proactive in seeking updates from 3rd parties like our buyers solicitors and was friendly and easy to deal with throughout. We ended up using their mortgage brokers too and this was not quite as good: the broker was quite hard to get a hold off and didn't flag things like the fact that the interest rate with our lender went up between the initial discovery and getting an offer. We got there, but it was a more difficult experience than other mortgage brokers we had worked with. Sales was 5-star, mortgage broker was a 3.
5/5
GoogleVeronika has been amazing through the whole process. I was able to visit the flat very fast, she phoned me as soon as she received the landlord confirmation that my offer had been accepted. Since then, she has been very helpful with the documentation. She made it smooth and fast. I highly recommend working with her!
5/5
TrustpilotIslington Branch Rental
Islington Branch Rentals - Visar has been great. Very responsive and gets things done, which is exactly what you need when asking an agent to rent out and manage a property for you. He was backed up by Nicole who handled the paperwork and the handover to the property manager was smooth. Let's hope that the rest of the tenancy goes as well. Thank you team KFH at Islington...!
5/5
GoogleThank you to the KFH Islington team, and specifically Jayden, who kept the buying process moving along at pace by supporting us with queries at each step - it ended up being a relatively painless process! Thank you
Thank you for sharing your experience with us Johan. We are delighted that our knowledgeable team provided supportive assistance and made the buying process smooth and efficient. If you need further assistance, please feel free to reach out to us.
5/5
TrustpilotThanks to James from the Crystal Palace…
Thanks to James from the Crystal Palace branch for helping us get our first mortgage. He made it so easy for us to completely understand everything and get the best deal to suit our requirements. Highly recommend!
5/5
TrustpilotTop class agent
Rebecca came to value our property We thought she was realistic with the valuation & gave us some great tips on presenting our property From start to finish we were kept up to date with Feed back, from viewings & Offers . Josh was very patient with our sale as it was quite a long process due to being probate sale . He was great at chasing up solicitors Would definitely use KFH Earlsfield again Top class
5/5
TrustpilotKFH has an excellent mortagage broker! (Katarina Hambalkova)
We worked with Katarina Hambalkova to arrange our mortgage in the middle of a chain. Ms Hambalkova is extremely professional, nonweldable, and engaged. We had multiple check ins in the process of getting to exchange and completion and she was always "on it" to check that lenders conditions had not changed for the better - such that a new offer would have been better for us.Even when we got very close to the wire she was able to find a better offer and processed it in a heartbeat to get it to the solicitor in the span of an hour in time for exchange of contracts the day after.I cannot recommend her enough!!!!
1/5
TrustpilotTerrible service in lettings and…
Terrible service in lettings and virtually no property management concerning serious issues with house. It is shocking how unprofessional and uncommunicative they are have been despite renting a high end property with them. We were left as a family on our own and ignored.
5/5
TrustpilotWe highly recommend them
We’re very happy with the service from Angela and her team. In just a week after handing over our property, it was not only on the market but it went under a great offer! The whole process was smooth and efficient, and their communication throughout was fantastic. We highly recommend them to anyone looking for a reliable and professional estate agent. Thanks again for such a great experience!
5/5
GoogleI've had an incredibly seamless process with KFH. Steve and Visar at the Islington branch have been extremely professional and efficient from the first enquiry call, to the showing, to the agreement process thereafter. We are incredibly grateful to both of them for making our lives easier as finding a new place to live can be a stressful situation. Luckily, we had them to guide us. Thank you Steve & Visar! x
5/5
TrustpilotHouse purchase with Henrietta Macer
We just bought a house in Putney and Henrietta Macer helped us throughout the whole process (from finding the property all the way to completion). She did an amazing job both on the selling side (very knowledgeable of all the characteristics of the house and quick to answer any question) as well as during the selling process helping coordinate between conveyancers, sellers and buyers to accelerate the process where posible. Thanks for all your help Henrietta!
5/5
GoogleJayden at KFH was by far the best estate agent I’ve encountered. All estate agents should be like Jayden. He really worked hard to sort out not only the right flat for me, but all of the interim issues and things that needed to be solved once the ball got rolling. Genuinely got the sense from the beginning that Jayden was dedicated to making this work for me and indeed all of us. He picked up the phone every time I called and answered emails immediately. A very kind and considerate professional who ensured the process was smooth and secure. How Jayden acts should be a standard amongst his profession. Simply cannot speak highly enough of him. You want him in your corner for sure. All the best, Tom
5/5
TrustpilotMortgage advisor Kevin - KFH Balham
Kevin was very helpful in my search for a mortgage product when buying my first home this summer.He was easy to reach and very responsive when I had questions or needed to book in a call. Went through the products in detail, which helped me decide which one to go for. Made the process of becoming a homeowner for the first time a bit easier, which is much appreciated.
5/5
TrustpilotKFH,the agent you can trust.
Sally Playfoot filled me with confidence from the first time I met her. She was very enthusiastic about my home even though it needed some tlc. I knew she would sell it for me.She and her team , Hannah and Jason kept me up to date throughout, on the viewings and the viewers responses. They were so friendly and efficient.I felt in good hands throughout the process. I cannot recommend them highly enough.
5/5
TrustpilotDiego was an exceptional mortgage…
Diego was an exceptional mortgage advisor who went above and beyond to secure the best possible deal for my home loan, even when others couldn't. His expertise and dedication were evident throughout the entire process. He was incredibly friendly, approachable, and always available to answer any questions I had, no matter how big or small. I highly recommend Diego to anyone seeking a knowledgeable, reliable, and personable mortgage advisor who truly cares about their clients' success.
5/5
TrustpilotEden and KFH Tooting - Couldn't Recommend Enough
Would like to say a huge thanks to KFH tooting and especially to Eden. In what could have been a very difficult purchase of a flat with each day bringing a new complication Eden provided assistance and reassurance making the process as easy as possible. If you need to purchase or sell a property and want a guarantee that the estate agent will work to ensure that the needs of the buyer and sellers are met so that you are both happy then look no further than Eden.Having worked with several estate agents in my personal property hunt I can confidently say that Eden was by far the most professional, helpful and friendly agent I had the pleasure of working with and would wholeheartedly recommend him to anyone in the market.
5/5
GoogleMy house sale was handled so professionally and efficiently by Pervin at KFH. Not only did the whole team make sure that the selling process was as smooth as possible, but Pervin was always at the end of the phone dealing with my questions and worries (big and small) and ensuring that all viewings and offers were sensitively and expertly negotiated. I cannot recommend her highly enough. A super- safe pair of hands.
5/5
GoogleI would like to thank Nicole so much for all of her help. I have been searching for a suitable property for a while now, and Nicole has always been there to give me guidance and support. Although I have found a property in another branch of KFH, I still feel the need to show Nicole some appreciation because she has been amazing throughout.
5/5
TrustpilotGreat team helped make everything easier
While we have had mixed experiences with a lot of agents, our experience with KFH has been brilliant. Euan, Sawan, Ravi and Sharon from the team in Highgate helped us to find a place and made the whole process much easier than we could have hoped, especially as they had to handle issues with our mortgage. They were all very professional and friendly and we really appreciate it.
1/5
TrustpilotThey have been the worst lettings…
They have been the worst lettings agency I have ever been with. We had a delayed contract due to expired electrical safety certificate, we felt pressured to offer more rent and were very rushed into our decision. We didn't know any details about our move in day until I contacted the landlord directly the day before. Now 3 months in and any repairs I have had to work directly with the landlord, and now there is an emergency leak, there is no emergency contact number to use, nor does the online form work correctly to report this issues. I would never go with KFH.
4/5
TrustpilotBakers Street office - thank you 🙏🏽
Yasmin Vedat of the Bakers street branch of KFH is the deal! From the moment we met she sold the property from the first sentence. Amazing! … And true to fact we have been happy purchasers with everything she said holding true. KFH with Kemi and the team were quite diligent and professional. The transaction went as smoothly as it could despite the fact we were doing this on the back of another sale. There was need for patience, understanding and allighnmnets which Yasmin ably provided between the two parties and the office delivered effectively. Highly recommended ..
5/5
TrustpilotParham at KFH took over the day to day…
Parham at KFH took over the day to day management of my rental property recently and I’ve been impressed by the care and attentiveness he brings to every task. Communicative, personable and efficient I’d highly recommend him as a property manager.
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Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Islington Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Islington.
