Kinleigh Folkard & Hayward Islington Sales reviews

★★★★★ 5/5

Google

I haven’t yet finished the process of renting my new flat, but I felt an urge to share my appreciation for Veronika Bakos. She played a key role in helping me find my new home, and as we all know, there are few things in life more important than finding a place where you feel truly Veronika has been incredibly patient and fair throughout the process. She is professional, supportive, and most importantly, actively engages with prospective clients. Her helpfulness and dedication have been invaluable, and I highly recommend her services. I wish her all the best in your future endeavour’s.

Mohammed · 12 September 2024

★★★★★ 5/5

Trustpilot

The incredible patience of Rossen Kravetz

The incredible patience of Rossen. There were problems with the LPE1 form. The Company Sec was terribly slow in filling out the details of the freehold. It was endless and I thought I would lose the client. Rossen managed to hold onto her. He was helpful and kept calm, though it was the longest sale he ever had and at times really annoying.I am full of admiration for him and extremely grateful for his guidance. KFH are extremely professional and I certainly recommend them.

Christina · 11 September 2024

★★★★★ 5/5

Trustpilot

Kevin is the best letting agent…

It was a truly awesome experience working with KFH to find the beautiful and comfortable flat we now live in. Kevin Galvez Andrade of Blackheath office was of immense help from start to finish of the letting process, even when we had missed out on the first 2 flats we viewed, Kevin still offered us a third option and worked extra hard to ensure we meet up with all required checks and especially the move in date. Kevin was never tired of our many calls. I appreciate also Elliot and Shelley. I rate KFH Blackheath 5 stars.

Abraham · 10 September 2024

★★★★★ 1/5

Trustpilot

Very disappointed again

Very disappointed again. As soon you sign the contract with them they don’t care about you much. Really disappointed. The first years were better, especially the first year but as longer you stay with them they care less and less and less about their customers.

Monika · 31 March 2026

★★★★★ 5/5

Google

Stephen was really helpful

Mohamed · 20 September 2026

★★★★★ 5/5

Trustpilot

The sales process was smooth and highly…

The sales process was smooth and highly professional. I visited the Holland Park office spontaneously and Claudio Pinto Correia immediately went with me to view the property I had for sale in Holland Park and quickly prepared and sent me a valuation. Soroush Prado is very professional and a very good negotiator, answering my emails promptly even when on holiday in a different time zone. The company were helpful with the moving out of furniture as I was away at the time of completion. And excellent company which I highly recommend.

Ellen · 19 August 2024

★★★★★ 5/5

Trustpilot

The sales process was smooth and highly…

The sales process was smooth and highly professional. I visited the office spontaneously and Claudio Pinto Correia immediately went with me to view the property I had for sale in Holland Park and quickly prepared and sent me a valuation. Soroush Prado is very professional and a very good negotiator (even on holiday in a different timezone he answered my emails promptly). The company were helpful with the moving out of furniture as I was away at the time of completion. And excellent company which I highly recommend.

Ellen · 19 August 2024

★★★★★ 5/5

Trustpilot

Excellent Service by Andree

My Experience is great because of one major point, my managing Agent Andree, Andree always provides excellent service without her I would not be able to continue with letting out my property.

Paul · 23 February 2026

★★★★★ 5/5

Trustpilot

Buying a property via KFH Southgate office Estate Agents

I wanted to express my sincere thanks to Sebastian and his team ( Liam , Emanual , Beazon ) for their exceptional work in selling my property. They truly took the stress out of the entire buying and selling process.Their constant communication and proactive approach kept me informed and at ease.Thanks to their dedication and expertise, the sale went smoothly and I'm thrilled with the outcome. I wouldn't hesitate to recommend Sebastian and his team to anyone looking to buy or sell a property.

Mr · 13 August 2024

★★★★★ 5/5

Trustpilot

10/10 experience - 100% recommend this team!

I recently had the pleasure of selling my flat through the KFH Tooting branch, and I couldn't be more impressed with the service I received. From start to finish, Silas, Dan, Antony (and the whole team) were absolutely exceptional.Silas was incredibly knowledgeable, guiding us through the process with ease and ensuring that every detail was taken care of. He was always available to answer our questions, providing clear and concise explanations that made the entire experience stress-free. Dan and Antony the same, especially as our sale wasn’t “text book”. They were also always around to answer my questions and help me navigate the process. Having contacted a few estate agents I am beyond thrilled we chose this team to sell our flat. I highly recommend KFH Tooting, and will definitely be returning to them for any future property needs. I wouldn’t go anywhere else!!

Georgina · 11 August 2024

★★★★★ 5/5

Trustpilot

Mortgage best brokers

Med and Heather helped us to obtain a mortgage despite our self-employment situation. Med has been very helpful and very polite in replying all of my questions.

Giovanni · 1 April 2026

★★★★★ 5/5

Google

Veronika has been amazing through the whole process. I was able to visit the flat super fast, she is in top,she is the best.Since then, she has been very helpful with the documentation and very kindly. She made it smooth and fast, in addition to being super nice and a pleasure to be around. I highly recommend working with her!No many agent negotiator is like her.Keep forward in your away!

Zoia · 8 January 2025

★★★★★ 5/5

Trustpilot

Mortgage advisor - Kevin

I worked with Kevin for my mortgage and he was very helpful, despite multiple issues. He would reassess all of the options to find me the best rate at the time. He made the process a million times less stressful. Thanks Kevin :)

Callista · 12 November 2025

★★★★★ 5/5

Google

I can’t thank Nicole enough for all her help in sorting out a viewing for my new flat ASAP! She made the whole process so easy and stress-free, always quick to answer my questions and genuinely cared about making everything as smooth as possible. Nicole was super friendly, professional, and went above and beyond to make sure everything was sorted. Highly recommend, you’re in great hands with Nicole!

Ryan · 18 January 2025

★★★★★ 5/5

Trustpilot

Brilliant service I highly recommend.

I worked with the Streatham branch of KFH who had sold my flat to me 36 years ago. They were superb, sold my flat for me, off market, in 4 days and the sale was complete in 8 weeks, I couldn’t ask for a smoother process. I worked with Caitlin who knew all the right buyers, kept in constant touch and offered me great advice, kept the process moving along, and worked closely with me till the sale was complete. KFH had my complete confidence throughout. I also recommended them to my neighbour who has now also sold her property. A brilliant outcome.

Debbie · 24 July 2024

★★★★★ 5/5

Google

Veronika has been amazing through the whole process. I was able to visit the flat super fast, she is in top of all documentation and called me as soon as she received the labdlord's confirmation that my offer had been accepted. Since then, she has been very helpful with the documentation. She made it smooth and fast, in addition to being super nice and a pleasure to be around. I highly recommend working with her!

Lucie · 12 October 2024

★★★★★ 5/5

Trustpilot

I have been satisfied with the service…

I have been satisfied with the service provided in managing my rented property by Andree Wood. Communication has been clear, and any maintenance matters have been handled in a timely and practical way. Overall, the management has been reliable, and I appreciate the consistent approach taken.

Tara · 26 February 2026

★★★★★ 5/5

Google

I'd like to gave a really big thankyou to James Ripp for the sale of my son's deceased father's house in Islington. Because of probate etc it took over a year from exchange to completion. Difficult for me and my son because we live in Cornwall. James was with us every step of the way giving us help and advice. Even advising me on the purchase of my new house in Cornwall. He was always there for me to answer my questions and any worries that I had. I cannot recommend James and of course Jaydon more highly. KFH was the best choice I could have made. Thankyou.

Joan · 14 July 2024

★★★★★ 1/5

Trustpilot

A More honest approach to Landlords

KFH approach to Landlords is a similar a\pproach that bad landlords have to tenantsHaving agreed a % a different amount was put on the portal for us to sign on two different occasions.One tenant vacated our property so the other tenant could share with his girlfriendThe tenant had been at the property for 3 years and KFH were collecting commission every 3 months, Despite having agreed to continue the arrangement in writing they took a years commission from the rental and have refused to return it quoting" this is our standard practice" Do not deal with them via their portal get everything emailed in a PDF file

Frank · 9 July 2024

★★★★★ 5/5

Trustpilot

The team at KFH Chiswick were…

The team at KFH Chiswick were exceptional. Liam stood out for his warmth, authenticity, expertise and genuine passion for our property. His advice was clear and sensitively delivered. Craig handled the day to day viewings and delivered an agreed sale, above asking price, in under two weeks. The whole team were polite, extremely responsive, on top of the details and hustled on our behalf to get the deal done. All in, we went from offer acceptance to completion in 8 weeks, which was very fast. We had some issues with the solicitor acting on behalf of our buyer who created some additional stress due to a late funds transfer (the day of the move). Whilst this wasn't KFH's fault, it was a KFH recommended solicitor. Luck of the draw I guess. KFH handled the hurdles and stress this introduced admirably and in the end we exchanged and completed successfully on the same day. It was a white knuckle ride with everyone driving hard. I would question KFH on who they recommend if your buyer uses their referral service. Overall, this was a blip and I recommend KFH Chiswick without hesitation. A great service at a highly competitive price delivered by genuinely lovely people. My opinion of estate agents is forever transformed. Bravo.

Nikolai · 3 July 2024

★★★★★ 5/5

Trustpilot

Excellent Service

We recently sold our flat in Raynes Park through KFH. They had been managing the rental of it very effectively for many years. Mohammed Bhatti in the Lettings Branch gave us really valuable assistance in completing the tenancy. Alex Singh, Pippa Warren-Evans, Robert Wareham and colleagues in the Sales Branch worked really hard to complete the sale within our deadline, guiding us through a complex process made more complicated due to our living in the US. They all went above and way beyond in putting the flat on the market, finding our buyers and helping us through the final stages of the sale just before Christmas. It's hard to express just how helpful, available and committed they all were in getting a sale for us. We strongly recommend the Raines Park office of KFH and the wonderful staff there without hesitation.

James · 1 February 2026

★★★★★ 1/5

Trustpilot

Absolutely horrendous customer service

Absolutely horrendous customer service. We had a viewing BOOKED AND CONFIRMED for 6.25pm. We turned up at 6.20pm. Nobody was at the property. We rang and were told the viewings had finished for the day. On top of this, we were also told 'It's 6:32 you are late' without being asked when we arrived or any understanding. We were sent a video of the property and told if we liked it to offer by 8am the next morning. Absolutely shocking. We also emailed the estate agent about the viewing and asked what happened and never received a response. All they cared about was that other people had seen the property and they knew they would be getting an offer. No consideration for me and my partner adjusting work arrangements, travelling to the property, to then be stood up and not be given the chance to view. No follow up to us contacting them either. Very, very poor experience. Disappointed but not surprised by the sheer incompetence.

Louis · 2 July 2024

★★★★★ 4/5

Trustpilot

Very professional service from start to…

Very professional service from start to finish of the sale process, Shaun in particular kept me fully informed as to progress & chased on my behalf all the other parties involved. Many thanks for your efforts , no hesitation in recommending Shaun & his team @ KFH Highgate branch.

Nigel · 17 September 2026

★★★★★ 5/5

Trustpilot

Fantastic mortgage advisor

Katarina is a fantastic mortgage advisor. My situation is a little more complex as I'm self-employed and had only been doing this full time for 1 year. Katarina was very thorough and discussed all mortgage options with me, as well as my business goals, so we could find the mortgage best suited to me now and in the future. I spoke to a few mortgage advisors before Katarina and she was a stand-out. 12/10 recommend.

Lucy · 22 September 2024