1/5
Googlegratingly unhelpful service. agents will push to schedule viewings at a time that you clearly state is inconvenient and then cancel last minute with no attempt to reschedule. do not recommend using this agency.
Trusted Agent profile · Islington
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Ellis & Co Islington reviews
★★★★★
99 reviews across 1 platform
76 Essex Road, Islington, N1 8LT
Part of Ellis & Co, see every office.
Ellis & Co's office in Islington, at 76 Essex Road, is rated 3.4 out of 5 across 99 reviews on 1 platform, including 99 Google reviews rated 3.4.
About Ellis & Co Islington
We're proud to have been serving the Islington area for 10 years, offering a wide range of properties for sale and to rent, not only in Angel but also in Highbury, Clerkenwell, Stoke Newington and Kings Cross. Franchise owner Tariq Khalifa was born and bred in North London and has always been in involved in the property industry, with his father having owned a property sales, lettings and management agency in Central London when he was young. Tariq is a landlord, himself, so understands the implications of robust property management! He has worked in operations management for some blue chip brands as well as a sales and marketing director in the past. The team at Ellis and Co Islington have a wealth of experience in all aspects of property and customer service. You will find the knowledge and dedication unrivalled. Our main areas of business are residential sales, lettings and property management. We can also provide conveyancing and mortgage advice. The office is situated in Angel between Islington Green and Cross Street on Essex Road. At Ellis & Co Islington we pride ourselves on our high level of customer service which is dedicated to you and your requirements.
Reviews
Every review we hold for the Islington office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent Service and Responsiveness! I have a great experience with Ellis & Co.! They are incredibly responsive, whenever I have a problem, they resolve it within 24 hours. Communication is excellent; they are always easy to reach and very helpful. Highly recommend!
5/5
GoogleMany thanks to Tariq and the team. Hard work, commitment along with great communication ensured a transaction that could easily have become abortive, got over the finish line. Excellent work
5/5
GoogleI am so happy to use Ellis and Co as my letting and management agents. Very professional, extremely friendly, very responsive, go the extra mile for their client when required, anticipate issues...all the team have been fab and in particular Tariq has been outstanding. I highly recommend their services.
5/5
GoogleI am so happy to use Ellis and Co as my letting and management agents. Very professional, extremely friendly, very responsive, go the extra mile for their client when required, anticipate issues...all the team have been fab and in particular Tariq has been outstanding. I highly recommend their services.
5/5
GoogleAlex from the Lettings team at Ellison Co, Islington, was fantastic! He was proactive, dedicated, and keen on securing the best price for the property. His support and professionalism made the process smooth and stress-free. Highly recommend!
5/5
GoogleI found my interactions with Ellis and Co, especially Surme to be outstanding. They often go over and above what anyone else might expect. If you are looking to move to Islington, I can reccommend you to contact them.
1/5
GooglePredatory marketing tactics. Unprofessional. Disrespectful. They'll put you through the process of asking for your budget, only to then place you in a bidding war between other prospective tenants, whilst disguising it as a viewing. My partner and I to a so-called viewing today. They decided to sneakily invite 40+ other people the the viewing and have us all fight for the place (to rent, baring in mind. Not to buy). People who have traveled a far included, only to have us all queue up a flight of stairs to be given a small opportunity to see the property. Given the amount of people they'd invited, they increased the asking price and put the tenants in a position to come away from the viewing and engage with a bidding war to even be considered for what had become an overpriced mediocre property. We then found out they wanted to take the holding deposits, then have everyone wait over the weekend to find out if they'd been "selected for consideration". We walking out, as did many others. Some out of anger, others because they had been priced out of the negotiations (despite given their budget from the beginning These guys are an expression of everything wrong with the property rental market. Predatory tactics to play desperate people off one and other. Shameful. Don't touch with a barge pole.NegativeProfessionalism
1/5
GoogleCalled as soon as the property went onto the market to be told that the person dealing with this property was not in office and to email which I did.. twice! And no respons! And I called every day 3 days afterwards and had received the same response each time. I also left my name and number for someone to call me and again no one called me only to be told on day 4 that viewings had already been taken and won’t be accepting anymore. Absolutely rubbish customer service and won’t be dealing with these guys again.
1/5
GooglePredatory marketing tactics. Unprofessional. Disrespectful. They'll put you through the process of asking for your budget, only to then place you in a bidding war between other prospective tenants, whilst disguising it as a viewing. My partner and I to a so-called viewing today. They decided to sneakily invite 40+ other people the the viewing and have us all fight for the place (to rent, baring in mind. Not to buy). People who have traveled a far included, only to have us all queue up a flight of stairs to be given a small opportunity to see the property. Given the amount of people they'd invited, they increased the asking price and put the tenants in a position to come away from the viewing and engage with a bidding war to even be considered for what had become an overpriced mediocre property. We then found out they wanted to take the holding deposits, then have everyone wait over the weekend to find out if they'd been "selected for consideration". We walking out, as did many others. Some out of anger, others because they had been priced out of the negotiations (despite given their budget from the beginning These guys are an expression of everything wrong with the property rental market. Predatory tactics to play desperate people off one and other. Shameful. Don't touch with a barge pole.
1/5
Googlethought i’d finally found a good letting agency when i moved into my current place because our agent was friendly but alas… we moved in august and have been waiting on some quite serious repairs ever since (including a barely working shower). it’s march and we’re still waiting. my emails have been ignored multiple times by maintenance and they have absolutely no sense of urgency in fixing anything for you despite how important it is. we received a threatening email today about our rent being one day late and how this is a breach of contract despite the fact that they are breaching our contract daily by disregarding issues in our property for SEVEN MONTHS. massively disappointed, don’t use this letting agency. i tried to be patient and friendly at first and give them the benefit of the doubt but this is utterly ridiculous.
1/5
GooglePredatory marketing tactics. Unprofessional. Disrespectful. They'll put you through the process of asking for your budget, only to then place you in a bidding war between other prospective tenants, whilst disguising it as a viewing. My partner and I to a so-called viewing today. They decided to sneakily invite 40+ other people the the viewing and have us all fight for the place (to rent, baring in mind. Not to buy). People who have traveled a far included, only to have us all queue up a flight of stairs to be given a small opportunity to see the property. Given the amount of people they'd invited, they increased the asking price and put the tenants in a position to come away from the viewing and engage with a bidding war to even be considered for what had become an overpriced mediocre property. We then found out they wanted to take the holding deposits, then have everyone wait over the weekend to find out if they'd been "selected for consideration". We walking out, as did many others. Some out of anger, others because they had been priced out of the negotiations (despite given their budget from the beginning These guys are an expression of everything wrong with the property rental market. Predatory tactics to play desperate people off one and other. Shameful. Don't touch with a barge pole.
1/5
Googlethought i’d finally found a good letting agency when i moved into my current place because our agent was friendly but alas… we moved in august and have been waiting on some quite serious repairs ever since (including a barely working shower). it’s march and we’re still waiting. my emails have been ignored multiple times by maintenance and they have absolutely no sense of urgency in fixing anything for you despite how important it is. we received a threatening email today about our rent being one day late and how this is a breach of contract despite the fact that they are breaching our contract daily by disregarding issues in our property for SEVEN MONTHS. massively disappointed, don’t use this letting agency. i tried to be patient and friendly at first and give them the benefit of the doubt but this is utterly ridiculous.
1/5
Googlethought i’d finally found a good letting agency when i moved into my current place because our agent was friendly but alas… we moved in august and have been waiting on some quite serious repairs ever since (including a barely working shower). it’s march and we’re still waiting. my emails have been ignored multiple times by maintenance and they have absolutely no sense of urgency in fixing anything for you despite how important it is. we received a threatening email today about our rent being one day late and how this is a breach of contract despite the fact that they are breaching our contract daily by disregarding issues in our property for SEVEN MONTHS. massively disappointed, don’t use this letting agency. i tried to be patient and friendly at first and give them the benefit of the doubt but this is utterly ridiculous.
5/5
GoogleI own a property on Essex Road, and the Property Management team at Ellison Co, Islington, has been extremely helpful. Their professionalism and efficiency made the entire process seamless. Highly recommend their services!
1/5
GoogleAvoid like the plague. For anyone interested in the state of the property we rented from them, I’m happy to share the check-in inspection report. Not much has changed since, and they don’t seem to care.
5/5
GoogleI have had a great, smooth experience with Ellis&Co ! They are extremely responsive and prompt in solving any issues we may encounter and communication is super easy. Highly rec!
5/5
GoogleAlways excellent service from the Ellis team. They have managed our properties for many years and they always balance the needs of the landlord and the tenant in equal measure.
3/5
Google(EDIT) The managing director called me to apologise for the miscommunication. He explained what went wrong and why. He was eager to solve the problem. Hopefully, things will progress better from here. Absolute joke of an estate agent. Called them to enquire about a possible house viewing. They say they will get call me back. Left my number for them several times but still no call back. Used their online forms. Nothing. Used their chat bot to log in details nothing. They said they have no idea what's going on with the property if it was under offer or not.
3/5
Google(EDIT) The managing director called me to apologise for the miscommunication. He explained what went wrong and why. He was eager to solve the problem. Hopefully, things will progress better from here. Absolute joke of an estate agent. Called them to enquire about a possible house viewing. They say they will get call me back. Left my number for them several times but still no call back. Used their online forms. Nothing. Used their chat bot to log in details nothing. They said they have no idea what's going on with the property if it was under offer or not.
5/5
GoogleThey sold my flat in city road, genuinely good and brilliant service! Nate and Alex well done 🙏🏼 …
1/5
GoogleI recently had a viewing with this estate agency, and I was disappointed with the experience. The person conducting the viewing seemed unfamiliar with the property's features and couldn't provide me with the information I needed. …
5/5
GoogleFound the team very professional and understanding to my needs, very happy with the way they sorted out my property 😀 …
5/5
GoogleTariq and his amazing team continue consistently to provide a professional service of letting our numerous properties efficiently with always a quick turn around with reliable nice tenants . Sunfell Ltd
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Questions about Ellis & Co Islington
How many reviews does Ellis & Co Islington have?
Ellis & Co's Islington office has 99 reviews across 1 platform: 99 on Google.
What is Ellis & Co Islington's rating?
Ellis & Co Islington is rated 3.4 out of 5 across all 99 reviews, and 3.4 out of 5 on Google from 99 reviews.
Where is Ellis & Co's Islington office?
Ellis & Co Islington, 76 Essex Road, Islington, N1 8LT.
