5/5
Really amazing office (in particular Rhea!). Very responsive, helpful and available, making it possible to move very fast with offers etc. Made an inherently stressful process feel fun; very highly recommended!
Trusted Agent profile · Islington
★★★★★
2,773 reviews across 3 platforms
327-329 Upper Street, Islington, N1 2XQ, N1 2XQ
Part of Chestertons, see every office.
Chestertons's office in Islington, at 327-329 Upper Street, is rated 4.5 out of 5 across 2,773 reviews on three platforms, including 580 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Chestertons Islington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Islington.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
Really amazing office (in particular Rhea!). Very responsive, helpful and available, making it possible to move very fast with offers etc. Made an inherently stressful process feel fun; very highly recommended!
1/5
Worst experience as a landlord
Property management demonstrates lack of understanding, knowledge, capacity and plain complacency.
Hi there, we're sorry to see you have left this rating. In order for us to investigate this, we have sent you a request via Trustpilot for further details. If you could please reply to this at your earliest convenience, we would really appreciate it.
5/5
Dawn, Knightsbridge office
Dawn in the Knightsbridge office is outstanding. She understands what you need and doesn't waste time showing you properties that aren't suitable. Her service, and professionalism are impeccable and her market knowledge impressive.
Thank you so much for your review!
5/5
The entire team of Chestertons in…
The entire team of Chestertons in SW11,Battersea has been wonderful specially Camillo who helped my PWM's clients to fulfill their needs, thank you.
1/5
Utterly appalling. 4 weeks after moving out, we still haven’t received our deposit back, despite daily phone calls and emails. Excuse after excuse. Avoid like the plague.
Hi Amanda, really good speaking with you yesterday afternoon, you’re aware we’re looking to expedite the return of the deposit and await the landlord's agreement. The end of tenancy guidelines allow you to raise a dispute with the deposit provider too. I believe my colleagues in our Kentish Town office and Property Management have been in touch and we’re on the phone here if needed. We wish you well in the meantime, best wishes.
5/5
I couldn't recommend Chestertons - and Scott in particular - any higher. Everyone's familiar with the bad rap agents get, but Scott couldn't have done more to put that cliche to bed. He was honest, open, incredibly responsive and was always on hand to help - and he wasn't even representing me! The place I ended up buying was actually somewhere I'd decided not to view but a gentle nudge from Scott and here we are a few months later having completed. I'd use these guys again without question.
5/5
We would like to thank and commend Scott Winter from the Islington Office for guiding us through a quick and stress free conveyance on a quality flat. He is professional, attentive, and polite. He responded quickly to every call or email, and answered any query promptly, liaising well with the vendor, the solicitors and us, the purchasers. He or his colleagues showed our family the property on several occasions and always gave us plenty of time to consider things without being pushy. Scott initially showed this flat as an extra to the one we had asked to see, and it turned out to be just what we wanted. We are very impressed with Chestertons friendly professional service and attention and would highly recommend them to prospective buyers or sellers. NB, We first approached Chestertons Islington two years ago when we found one of their former negotiators Sylwia Kapero to be exceptionally helpful and dedicated to us in our search for a flat, although at that time we didn't find one. A very professional and enthusiastic team. Thank you.
5/5
An excellent service from both Lettings and Property Management Departments. We have been letting our flat in Islington with Chestertons for 13 years and the only vacant periods have been deliberate to carry out redecorations or improvements. Recently, we have had the whole flat re-painted and a new bath installed - all supervised by the Property Management Dept. The result was a very quick letting at full asking price with what seems to be a very good tenant. We have no hesitation in recommending
5/5
Very professional and helpful.
Thank you for the 5 star review Rishi
5/5
Really great estate agents
Really great estate agents and very helpful to find our flat. Giancarlo, who my partner and I dealt with directly, has been super responsive and lovely! Thanks so much :)
We're so happy to hear what a great help Giancarlo has been. Wishing you all the best in your new home.
5/5
I have had the pleasure to work with…
I have had the pleasure to work with Chesterstons and in particular with Charlotte who has been incredibly professional and wonderfully supportive throughout the whole flat search process! Thank you so much! Warmest wishes and gratitude,Beata
Thank you for sharing Beata. We are really pleased to hear this.
5/5
Used Alex Main and Scott Abrahams on a recent flat sale in N5. Scott led the valuation process and provided honest and transparent advice on the appropriate asking price and strategy for achieving a quick sale. We were quoted lower fees elsewhere but chose Chestertons as we trusted their judgment and experience which we felt would be critical in a very challenging market. We were extremely glad we made the decision to instruct Chestertons as they not only achieved asking price but did so very quickly, which was critical for our onward purchase. Alex led the sale process and was knowledgeable and responsive throughout and did a superb job getting the sale over the line. Wouldn't hesitate to recommend Chestertons, particularly in today's market.
5/5
Chestertons always finds great tenants
Chestertons always finds great tenants. Of particular note is their property management - great attention and involvement.
Hi Florian, thank you for your review. We're happy to hear that you've found some great tenants through us for your property. If you need anything else, please let us know.
5/5
Giorgio provided outstanding service…
Giorgio provided outstanding service and was very professional. He went above and beyond to get us our dream property. Thank you Giorgio.
5/5
South West Lettings review
We rented our property with South West Lettings. The process from start to finish was so easy and everyone we dealt with were professional, helpful and supportive. I would recommend them to anyone looking for a Lettings agent.
It is wonderful to receive such positive feedback - thank you.
1/5
I wanted to submit offer for a…
I wanted to submit offer for a property, however the agent over the phone told me to put offer with other agency! I am not sure why agents need to be so arrogant with buyers this days!!
Unfortunately The Property Ombudsman Code of Practice specifies that agents ask clients to go back to the original estate agent to make their offer through them, providing it is within the first 6 months after the first agent was withdrawn from the property. Had we have taken your offer, the owner could have been liable for paying two fees, which may well have meant he not wish to sell to you. The advice given was provided in the aim of increasing your chances of success with this property. If you are interested in any other properties through us, we will gladly put forward any offers you make.
5/5
I sold my property through Chestertons - they were a pleasure to work with from start to finish. They secured me above the asking price (having estimated the asking price higher than any of the agents who came to value my property) and made what was quite a challenging process as easy as possible. They took time to understand what I wanted to achieve and why, communicated well throughout and were always so helpful, giving honest advice. I can't recommend them highly enough.
5/5
Niema Latif
Good communication flow, good responsiveness, good results
Hi there, thank you for taking the time to leave a review for Niema. Should you need anything else, please feel free to get back in touch. Best wishes!
5/5
Just moved into a great flat in Barnes…
Just moved into a great flat in Barnes - Alex Wasey of Chestertons was super helpful - very efficient and professional.
Thank you for taking the time to leave a review, we hope you are very happy in your new home. Best wishes
5/5
Haven’t had huge amounts of dealings…
Haven’t had huge amounts of dealings lately though everything seems to be going well. Many thanks
Thank you for the 5 stars Charlotte :)
5/5
I can only say positive things about Chestertons Islington. All the agents were not only charming but extremely professional. Communication was excellent with prompt response by email or phone if or when there were any queries. I have to add that the agent that clinched the deal for me was totally on the ball, keeping me informed of all matters relating to the sale of my flat almost on a daily basis. I couldn't have asked for better service. Thank you Chestertons!
5/5
Great service Chestertons Islington, particularly Ronan Rigney who went the extra mile to provide a high quality experience for both the landlord and the tenants. Highly recommended.
5/5
Excellent service from Vanessa
Hi Toby, thank you for your feedback, we're happy to hear you received excellent service from Vanessa. Best wishes!
5/5
Myself and my flatmates were very…
Myself and my flatmates were very impressed with Tamara Price, she was very vigilant and listened to our needs. She was very easy to talk to was fast at replying.
Thank you Jessie!
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Tell us what you need and we'll put you in touch. Chestertons Islington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Islington.