Trusted Agent profile · Islington

Chestertons Islington reviews

4.5

★★★★★ Excellent

2,774 reviews across 3 platforms

327-329 Upper Street, Islington, N1 2XQ, N1 2XQ

Part of Chestertons, see every office.

Chestertons's office in Islington, at 327-329 Upper Street, is rated 4.5 out of 5 across 2,774 reviews on three platforms, including 580 Google reviews rated 4.5.

Google logo

4.5 / 5

580

Reviews on Google

This office

Yell logo

1.4 / 5

10

Reviews on Yell

This office

Trustpilot logo

2,184

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Myself and my flatmates were very…

Myself and my flatmates were very impressed with Tamara Price, she was very vigilant and listened to our needs. She was very easy to talk to was fast at replying.

Jessie · 12 August 2022

Agent replied · 30 December 2024

Thank you Jessie!

5/5

Trustpilot

Andy and Dawn have been amazing

Andy and Dawn have been amazing. Very professional, thoughtful for the client and considerate. Really great service they have provided to me to secure the rental and all the paperwork after.

Mike · 28 June 2022

Agent replied · 30 December 2024

Thanks for the 5 star review, so pleased to hear how helpful Andy and Dawn have been!

5/5

Trustpilot

Team Chesterton's made everything so…

Team Chesterton's made everything so easy and I can't thank them enough for managing me so well too. Short term letting could have been so stressful, yet it's come and gone effortlessly.Thank youSam

Sam · 23 March 2022

Agent replied · 30 December 2024

Thank you for your review Sam! We are so pleased to hear how seamless your experience was.

1/5

Google

Absolutely awful. We've had the worst renting experience with this agency, they have been so slow to attend to any issues that we had to resort to fixing ourselves, the check in check out service they suggest using is biased towards overcharging for cleaning. The cleaning companies they use don't do a proper job. They overcharge for every service they get involved with. On a 6 month tenancy they started viewings 2 months before the end insisting on coming round sometimes twice per day and not booking appointments in batches to avoid annoyance. We are still waiting for our deposit to be returned after 7 weeks of departure. The list goes on and on. They don't reply to emails, are arrogant on the phone, made us wait for 9 hours when we arrived after a 24 hour flight for checkin. Never fixed anything, left us very disappointed and wasted a lot of time when dealing with their scams to over charge us for checkout cleaning.

Colour · 14 February 2015

5/5

Trustpilot

Great dealings with Tamara Price

Great dealings with Tamara Price. Easy to communicate with and made the whole process very easy. Highly recommend

Robin · 6 September 2023

Agent replied · 30 December 2024

Hi Robin, thank you for sharing your experience with us. We'll make sure to pass your compliments on to Tamara and the team. Best wishes!

4/5

Trustpilot

You can rely on Chestertons to deliver

Chestertons are the estate agents you can rely on - both in terms of quality properties to rent and service level the teams deliver. The teams know their stuff and are responsive.

Lorna · 6 May 2022

Agent replied · 30 December 2024

Thank you! We are so pleased to hear this!

5/5

Google

I was recently looking for a flat/apartment to rent in the Islington area, and Simon from Chestertons was by far the best realtor I dealt with during my search. He was always responsive and I never felt pressured.PositiveResponsiveness, Professionalism

Brayden · 12 February 2021

Agent replied · 11 February 2025

Hello Brayden, Thank you for taking the time to provide us with this review. We're thrilled to receive this feedback and have passed your compliments on to Simon in our Islington office. Should you need any future assistance, please feel free to get in touch. Best wishes!

5/5

Google

A difficult sale and purchase in a long chain came to fruition thanks to the indefatigable work of Oliver de Wan who kept on top of progress of all parties and smoothed out the many bumps in the road to get us all to a happy ending. Thanks also to the rest of the team in the marketing of the property. Fair advice and useful feedback without pressure.PositiveResponsiveness, Quality, Professionalism, Value

Isabel · 12 February 2021

5/5

Trustpilot

Suzan responded swiftly to all of our…

Suzan responded swiftly to all of our queries during our move-in process and was always happy to help

Ollie · 29 August 2023

Agent replied · 6 February 2025

Dear Ollie,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.

5/5

Trustpilot

Chestertons South West Lettings, Zoe and Jade

Zoe at Battersea Rise and Jade at the Battersea Bridge branch were both extremely helpful in finding us the eventual right property, many thanks both for listening to our requirements and keeping us up to date.

Catherine · 6 September 2021

Agent replied · 30 December 2024

We appreciate you taking the time to post a review.Thank you

5/5

Trustpilot

Preya Nair

Preya Nair - Very professional, proficient, and polite. It was a pleasure meeting Preya onsite today.

Mr · 12 October 2023

Agent replied · 30 December 2024

Thank you very much for the review Mr Amato, have a lovely weekend!

5/5

Trustpilot

Just wanted to thank Bradley for his…

Just wanted to thank Bradley for his support during the process and for being proactive in providing all necessary info!

Alexander · 13 August 2021

5/5

Trustpilot

I did a viewing with Ally Carberry in…

I did a viewing with Ally Carberry in South Ken and I couldn’t fault her. She was beyond knowledgeable, really listened to what I wanted and an asset to your team!

Jennifer · 12 May 2022

Agent replied · 30 December 2024

Thank you for the 5 stars!

5/5

Trustpilot

Very professional

Very professional. 10/10.

Jack · 28 June 2024

Agent replied · 24 October 2024

Hi Jack,Thank you for the great review.We wish you all the best.Kind regardsChestertons

5/5

Google

Simon was great in helping me find the right place and the process to rent through Chestertons was a great experience and worlds apart from other previous rental experiences

Annika · 13 February 2018

1/5

Trustpilot

The service from Margaret Pritchard of…

The service from Margaret Pritchard of this agency is terrible. When you pay the deposit and rent you can't contact anyone to resolve any issues.

Leo · 3 December 2024

5/5

Trustpilot

Amazing service from Kerri-Anne and…

Amazing service from Kerri-Anne and Emily on our search for our next property. They both were super efficient and extremely helpful. We can not thank them enough. Highly recommend them.

EB · 10 June 2022

Agent replied · 30 December 2024

Thank you very much for sharing your review!

5/5

Google

Brilliant experience dealing with Chestertons Islington. Huge thanks to Stuart for staying on top of the whole chain and often updating us before our own solicitors. Would definitely recommend!

Sarah · 11 January 2018

5/5

Trustpilot

All good with Chestertons

All good with Chestertons. Very kind and helpful, at least the elephant and castle area.

Miguel · 13 October 2023

Agent replied · 30 December 2024

Thank you so much for your feedback Miguel, we're happy to have helped!

5/5

Trustpilot

Very good experience

So happy with the professional service we received from Marine and Emily Rowland since years of our tenancy.

Cenk · 5 March 2025

5/5

Trustpilot

Good service from a proactive team

The Chestertons Team were helpful and proactive in identifying a tenant and guiding us through the process. We have used them on numerous occasions and have always been pleased with the service.

Customer · 18 February 2022

Agent replied · 30 December 2024

We are pleased to hear this. Thank you for sharing!

5/5

Trustpilot

Suzan and Mitchell have made the move…

Suzan and Mitchell have made the move very smooth and stress free. Thank you!

Louis · 24 October 2023

Agent replied · 6 February 2025

Dear Louis,Thank you for your 5* review of the recent service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

4/5

Trustpilot

Proactive and got everything sorted

Proactive and got everything sorted, thank you

Helen · 25 March 2024

Agent replied · 24 October 2024

Hi Helen,Thank you for the great review. We are delighted you found us proactive and we got everything sorted for you. We wish you all the best!

5/5

Trustpilot

Very good service from beginning to…

Very good service from beginning to end. Fast reaction to requests for viewings, etc. Loved the honesty and enthusiasm from Molly and always with a smile!Thanks for all Lynne Pearson

Lynne · 21 April 2022

Agent replied · 30 December 2024

Thank you for taking the time to leave Molly such a wonderful review

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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