Trusted Agent profile · Islington

Chestertons Islington reviews

4.5

★★★★★ Excellent

2,774 reviews across 3 platforms

327-329 Upper Street, Islington, N1 2XQ, N1 2XQ

Part of Chestertons, see every office.

Chestertons's office in Islington, at 327-329 Upper Street, is rated 4.5 out of 5 across 2,774 reviews on three platforms, including 580 Google reviews rated 4.5.

Google logo

4.5 / 5

580

Reviews on Google

This office

Yell logo

1.4 / 5

10

Reviews on Yell

This office

Trustpilot logo

2,184

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

4/5

Trustpilot

Great onboarding service

Stav, the agent who helped us find our new home was incredibly kind and efficient throughout the whole process. We were coming from abroad and he made it all so easy for us.

R · 10 November 2021

Agent replied · 30 December 2024

Thank you for taking the time to leave a review!

5/5

Google

We bought a house via Chestertons Islington recently and had a great experience. Our points of contact were Guy and Scott and both were very helpful. The properties they suggested were relevant to us (one of which we ended up buying!). We got speedy responses to all our queries, even after the sale was completed. They also suggested the solicitor we hired and we had a good experience there too. We recommend them.

Pedro · 25 October 2019

5/5

Trustpilot

I found Jasmine very pleasant and…

I found Jasmine very pleasant and professional in her approach and very efficient in her communications and arranging viewings and providing me with progress updates. Well done Jasmine and keep up the good work.

Morteza · 20 August 2021

Agent replied · 30 December 2024

Thank you for sharing!

5/5

Google

Chestertons was fantastic. They let my property extremely quickly and to a very good tenant. I am very pleased. Thanks to Ashley and the whole team!

James · 13 February 2019

5/5

Google

Malachi Emojevbe from Chestertons was excellent during our flat sale. He is clearly experienced and knowledgeable in the property market and very hard working. He always responded in a timely manner and was able to help resolve any disputes. Highly recommended!

Matthew · 27 January 2024

5/5

Trustpilot

Very responsive and very efficient at…

Very responsive and very efficient at getting problems fixed.

Customer · 22 January 2024

Agent replied · 30 December 2024

Hi there, thank you for taking the time to leave a review and we're happy to read that you found our service efficient. Should you need any further help, please do let us know. Best wishes!

1/5

Google

I scheduled a meeting with Grahame to visit a property, he then sent me a bunch of emails of property abov my max price range and didnt show up to the scheduled meeting... waste of time

Nicolas · 12 February 2021

Agent replied · 11 February 2025

Thank you for taking the time to leave a review. I’m sorry to hear of your experience. We take customer feedback seriously and as such would ask that you make contact with us directly so that we can investigate and understand what went wrong so this doesn’t happen again.

5/5

Google

Guy and the team were brilliant to deal with - very efficient, always quick to respond and made the process as easy as could be. Highly recommend.

Marcus · 13 February 2018

5/5

Google

My flat had previously been listed with another Islington agent, who was pleasant enough but unsuccessful at achieving a sale. When I approached Chestertons with my flat and concerns, they were very professional, straightforward, and make a concerted effort to distinguish themselves, which made it a no-brainer to go with them as my sole agent. I'm very happy I did, as we achieved a successful outcome. I highly recommend them and will happily use them again.

Dave · 25 October 2016

5/5

Trustpilot

The Chestertons Property Management…

The Chestertons Property Management team (Vanessa Newman-Wright in particular) are highly professional and excellent problem solvers.

EJ · 5 March 2025

5/5

Trustpilot

Great experience

Great experience! Tushar understood our needs and found us a property in a day! He was also very helpful during the entire process. One of the best agencies we ever used

Eliana · 23 December 2021

Agent replied · 30 December 2024

Thank you for sharing your experience Eliana. We are very pleased to hear this!

4/5

Google

The sale of my flat took at little time - due to the behaviour of the market rather than Chestertons. All of the people that dealt with my property were professional and responsive. They got potential buyers through the door and advised me well. My sense is that they also advised potential buyers well and with integrity. I would definitely use them again.PositiveResponsiveness, Professionalism

Jo · 24 October 2021

5/5

Trustpilot

Reliable agent and good service.

Liyan · 2 April 2024

Agent replied · 30 December 2024

Hi Liyan, thank you for your feedback and wish you all the best for the future!

5/5

Trustpilot

Tamara has been excellent

Tamara has been excellent. She has been really communicative, knowledgeable and has understood our requirements really well.

Laura · 10 August 2021

5/5

Trustpilot

Preya has done a great job with my…

Preya has done a great job with my property. Always professional and helpful.

Alan · 5 October 2023

Agent replied · 30 December 2024

Thanks for your review Alan, we'll make sure to pass this on to Preya!

5/5

Google

Amazing help, service and professionalism from Lauren and Rhea going way beyond the call of duty despite all the pressures of the Christmas rush. Lauren also did great work and spent a lot of time and effort in shepherding me through all the tenant checks which were complicated by my recently starting a new business - greatly appreciated. They seem to have a great selection of property on the books and very happy!

Jonathan · 13 February 2019

5/5

Trustpilot

Our experience with Chestertons and…

Our experience with Chestertons and Giorgio was outstanding, very professional, knowledgeable and willing to help. Highly recommended.

Olivia · 4 August 2021

5/5

Trustpilot

Great service!

Tom H. from South ken help me find a flat this year and I love it. He was super responsive and the process was fairly painless (for once!)

Andreia · 12 May 2022

Agent replied · 30 December 2024

Thank you for taking the time to leave such a great review!

1/5

Trustpilot

Amateur and unprofessional

This agency is a disaster and a disgrace. They are completely disorganised and entirely unprofessional. They think Covid isn’t a big deal and aren’t serious about safety measures. Further update - after I gave Chesterton's a bad review, they tried to go to TrustPilot and tell them it wasn't a real review! So they also don't want you to know the truth. Truly predatory this firm.

Brian · 17 May 2021

5/5

Trustpilot

The entire Chestertons team was really…

The entire Chestertons team was really engaged and focused on finding me great tenants to rent my flat. They kept me fully informed and were very professional throughout.

Abbas · 7 May 2022

Agent replied · 30 December 2024

Thank you for sharing your experience Abbas!

4/5

Google

They are helpful you get the same people from beginning to end, and they are helpful and trustworthy especially Rob and Dean. Mad a hard process easier.

Angi · 13 February 2017

5/5

Trustpilot

Amirah Elmahdy did a great job on the…

Amirah Elmahdy did a great job on the renewal process of a rental agreement - she was responsive and efficient throughout the process

Xavier · 27 November 2022

Agent replied · 30 December 2024

We're so pleased to hear how efficient Amirah was throughout the renewal process! Please do get in touch if you need any further assistance.

5/5

Google

Very good service, I would highly recommend Chestertons. The renting process has been smooth and quick. Special thanks to Julia and Ashley for their valuable help!

Rachid · 13 February 2018

4/5

Trustpilot

Good quality tenant…

Chestertons found a good quality tenant quickly having used another agency for several months. And as usual they handled documentation with little fuss on my side.

Ryan · 28 July 2022

Agent replied · 30 December 2024

Thank you for sharing!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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