Trusted Agent profile · Islington

Chestertons Islington reviews

4.5

★★★★★ Excellent

2,774 reviews across 3 platforms

327-329 Upper Street, Islington, N1 2XQ, N1 2XQ

Part of Chestertons, see every office.

Chestertons's office in Islington, at 327-329 Upper Street, is rated 4.5 out of 5 across 2,774 reviews on three platforms, including 580 Google reviews rated 4.5.

Google logo

4.5 / 5

580

Reviews on Google

This office

Yell logo

1.4 / 5

10

Reviews on Yell

This office

Trustpilot logo

2,184

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

5/5

Google

I had an excellent experience with Chesterton Islington, namely Simon! I was abroad looking for rentals, and he was INCREDIBLY helpful, communicative, thorough, thoughtful and transparent. He very much looked after my search, checked in regularly, made sure I was made incredibly aware of all nuances of UK housing (I'm coming from the states), and vetted property on my behalf, making sure that the time we spent viewing was actually well spent. He was available at all times to answer my questions and put me at ease in the rental process. I will be using them for my next search, and recommend them to anyone looking for a hassle-free experience (I'd go as far to say completely enjoyable!)

Annie · 10 December 2019

5/5

Google

I have been dealing directly with Julia Chajdiakova and Lauren Wild at Chestertons Islington to find a house to rent. Excellent service, and top quality properties - fully recommend reaching out to them if you are looking for a place in the area.PositiveResponsiveness, Quality

Michael · 12 February 2021

Agent replied · 11 February 2025

Hello Michael, Thank you for taking the time to leave a review. We have passed your comments on to Julia and Lauren in our Islington team, who are delighted to have been able to assist you in your property search. Please do let us know if you have any further queries. All the best in your new home!

1/5

Yell

Do not use Chestertons Islington

We lived in a nice flat in Islington but unfortunately Chestertons soured the experience for us. I will not use Chestertons again anywhere and I strongly urge others to choose other agents.Issues:-Unable to respond in a timely manner regarding a water leak through a light fitting. It was pure luck there was only water damage. This happened multiple times. I felt sorry for the Landlord whose lovely property it was.-A boiler breakdown occured and the engineer also managed to cut the electricity and setoff the very loud house alarm for some time. No engineer is perfect but the problem was Chestertons failed to take action and get it fixed that led to us quite rightly laying blame with them and feeling unsafe and cold (we have a baby) for some days after. Great resistence from Chestertons to get it fixed.-Not accepting a mutually agreeable checkout date.-Highly variable customer service from staff including some that was significantly below market standardTerrible Chestertons

GavinG-54 · 8 November 2019

4/5

Trustpilot

Tamara has worked hard to achieve great…

Tamara has worked hard to achieve great results. Thankyou.

MR · 24 June 2024

Agent replied · 24 October 2024

Hi Wayne, thank you for sharing your experience with Tamara, she'll be delighted to see this feedback. If you need anything else, please feel free to reach out to her and the team!

5/5

Google

We looked at several different agents and decided to go with Chestertons they had sold a property only a few doors away from our so we though we would give it a try. Scott and Ollie we tremendous from the start of the process . We had constant updates via text and phone calls . Even when things didn't go our way due to a failed mortgage buyer they were able to restart the whole process and find a buyer who exchanged very quickly and completed even quicker. I would highly recommend this team .

Philip · 25 October 2019

5/5

Google

Scott and Guy at Chesterton's were fantastic throughout the sale process of our flat. Chesterton's stood out over and above the other big name brands we interviewed. They offered fantastic counsel throughout the process and were far more effective and professional than the local agency in Stoke Newington that we also tasked with selling the flat, arranging much better quality viewings and remaining in constant communication throughout. They were also great throughout the exchange process . They often say you get what you pay for and while a bit more expensive, we can honestly say it was money well spent. Highly recommended.

Angela · 25 October 2019

5/5

Trustpilot

Great experience

Great experience renting with Chestertons. Rosie in particular had been extremely helpful, patient and professional throughout the negotiation process. Highly recommend.

Muyun · 13 October 2023

Agent replied · 30 December 2024

Thank you so much for the 5 star review. We hope you are very happy in your new home.

5/5

Trustpilot

Great experience letting a property through Chestertons

Had a great experience with Gary and the Chestertons SW Lettings team in Battersea renting out a flat through them recently. Responsive and professional throughout and ultimately able to secure tenants at the rate estimated when I first started speaking with them. The team were able to quickly and efficiently bring together a number of potential tenants Also helpful with making sure all the relevant documentation etc was in place on all sides.

Konrad · 19 August 2021

5/5

Trustpilot

Great team professional and helpful …

Great team professional and helpful (Simone, Aysa and everyone else).

Carolyn · 30 May 2024

Agent replied · 30 December 2024

Hi Carolyn,Thank you for sharing your kind words about how professional and helpful the team were.Best WishesChestertons

5/5

Trustpilot

Agents who go the extra mile......

I have let my properties through Chestertons in Barnes and have always found Amy, Ed and Sebastian there to beespecially kind and helpful. Earlier this year Ed and Sebastian even helped me get my car out of a ditch! That's special.

Miss · 17 August 2021

Agent replied · 30 December 2024

Your comments have been passed on to our team in Barnes, who thank you for your feedback. All the best.

5/5

Trustpilot

Mark Kardos at Chestertons

Mark Kardos has handled the management of our flat for several years and always provides a quick, efficient and professional service.

Malcolm · 7 October 2023

Agent replied · 30 December 2024

Thank you for your feedback and allowing us to manage your flat for several years Malcolm, it's been a pleasure!

5/5

Trustpilot

Great results and a pleasure to deal with

Very pleased with the Knightsbridge office who found me two great tenants in two difficult years. Also a pleasure to deal with everyone there and in their management office, where Ross continues to be extremely responsive and helpful.

Oliver · 7 February 2022

Agent replied · 30 December 2024

Thank you for sharing!

5/5

Trustpilot

Tamara Price @ Chestertons South West Lettings

We have had a great experience with Tamara, she has gone above and beyond to ensure that we have got everything we need. Especially when dealing with some very tricky current tenants. Would highly recommend, she is great at her job!

Amelia · 4 August 2021

Agent replied · 30 December 2024

Thank you for the five star review. Tamara was very happy to receive this feedback from you!

5/5

Google

Many thanks to Malachi at Chestertons Islington for helping me sell my flat

Rosalind · 12 February 2023

5/5

Trustpilot

Friendly, professional, very good!

Friendly and professional team that know Barnes and residential sales inside out. Always on the ball with great advice. Very responsive. Managed the whole process to achieve an excellent price and a very satisfied client

Gordon · 23 June 2022

Agent replied · 30 December 2024

Thank you for sharing!

5/5

Trustpilot

Chestertons's e-signature application…

Chestertons's e-signature application is tremendously helpful so that landlords and tenants can access the documents anywhere and sign to complete the agreements anytime.

Hanxin · 10 March 2025

5/5

Google

Brilliant service and insights! Cannot recommend them highly enough to anyone looking to sell in the area. The team at Chestertons Islington (Graham and Matthew) did an amazing job in guiding me through the sale process and managed everything which made the sale of our flat a smooth and successful transaction. They delivered a quality service at every point, from sharing market intel, to the marketing of the property and managing bidders.PositiveResponsiveness, Quality, Professionalism, Value

Adrian · 12 February 2021

5/5

Trustpilot

Excellent service from Tamara Price

Excellent service from Tamara Price. Tenacious and professional.

Colin · 26 June 2024

Agent replied · 24 October 2024

Hi Colin, we really appreciate the feedback for Tamara and happy to hear she's provided you with excellent service as always. Please do let us know if you need anything else. Best wishes!

5/5

Trustpilot

Tenancy extension

I needed an addendum for the extension of our tenancy with our tenants which was dealt with fairly swiftly by the contact at chestertons (Niema Latif)Concluded remotely and with very little stress

Hiral · 19 October 2022

Agent replied · 30 December 2024

So glad to hear that Niema was able to assist in such a stress-free manner. Thank you for your feedback!

5/5

Trustpilot

The best agent ever

The agent Joanna found a beautiful flat for me and she was a best agent I never had! Thanks to her professionalism, kindness all the process went so smoothly.she is the best agent I never had!

Yuki · 29 April 2022

Agent replied · 30 December 2024

We hope you are very happy in your new home

5/5

Trustpilot

Rate letting with Chesterton

The team was responsive and helpful. They were able to source me a tenant quickly, took care of maintenance issues at the flat and helped me dealt with some unexpected RE management issues. Very effective and attentive.

Mimi · 4 March 2022

Agent replied · 30 December 2024

Thank you for sharing your experience with Chestertons!

5/5

Trustpilot

Rented a an apartment a few years back…

Rented a an apartment a few years back with Nishaad, he was definitely the most helpful. Nishaad did his best to secure the best place for my friends and I, and made the procedure run very smoothly.

Aya · 28 February 2022

Agent replied · 30 December 2024

Thank you for sharing Aya!

5/5

Trustpilot

Delphine was great

Delphine helped us find a flat, and she was great! So helpful, communicative, and patient. I really appreciated how hard she worked to get us the flat we wanted the most.

Assel · 15 November 2022

Agent replied · 30 December 2024

We're so happy to hear Delphine helped you secure your dream apartment! Wishing you all the health and happiness in your new home.

5/5

Trustpilot

Professional, compassionate and helpful!

Professional, compassionate and helpful! Emma, and the team, have gone above and beyond to help me in a complex situation. Moving can very stressful, so having good agents makes a world of difference! Thanks again 😊

Aden · 11 April 2022

Agent replied · 30 December 2024

Thank you for the wonderful review, we are so pleased that Emma managed to take some of the stress out of the move!

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