Trusted Agent profile · Islington

Chestertons Islington reviews

4.5

★★★★★ Excellent

2,744 reviews across 3 platforms

327-329 Upper Street, Islington, N1 2XQ, N1 2XQ

Chestertons's office in Islington, at 327-329 Upper Street, is rated 4.5 out of 5 across 2,744 reviews on three platforms, including 550 Google reviews rated 4.5.

Google logo

4.5 / 5

550

Reviews on Google

This office

Yell logo

1.4 / 5

10

Reviews on Yell

This office

Trustpilot logo

2,184

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Best experience!!!

Megan, the lead negotiator/Agent was forthright, professional and helpful. She kept us informed every step of the way. This same level of support was received from all the subsequent team members we interacted with.

Stella · 13 November 2024

Agent replied · 30 December 2024

Hi Stella, thank you for taking the time to leave a great review. We are so glad Megan was professional and helpful and kept you informed. Wishing you all the best.

4/5

Google

Iga Honeyman is the agent handling my case and she proves to be efficient, quick response and responsive.

Alice · 5 June 2025

Agent replied · 24 June 2025

Hi Alice, thank you for sharing your experience working with Iga, who I am pleased to hear was able to provide you with prompt support and guidance when needed. If you have any other feedback that you feel would help us improve our customers experience please do get in touch, we would love to hear from you. Amber

5/5

Trustpilot

Thanks to Juliette Dartois

I have dealt with many agents from Chestertons here and there, and I can say that Juliette Dartois is the nicest and friendliest person. She always responds to me promptly, and the entire process has been smooth with her.

Hae · 21 August 2024

Agent replied · 24 October 2024

Hi Hae, thank you for the great review and sharing your experience with Juliette. We are so glad she was nice and friendly and responded promptly. We appreciate the support and wish you all the best.

1/5

Trustpilot

No morals. Avoid

Property agents generally get a bad rep and my experience with Chestertons rammed home why. I put in an offer on a property marketed through them. I made clear at the time that I was walking away from another property I was also considering. My offer was accepted by the seller on whose behalf Chestertons was acting, at which point I had assurances the property had been taken off the market. A few days later I get a call from Chestertons to inform me I had been gazumped. Not only had I now lost this property, I had lost the other one I had been considering. Utterly despicable behaviour. On top of that the agent I had been dealing with through the process was suddenly “ill”, meaning a new agent had to step in and do their dirty work of breaking the news. Avoid. All morals out the window with these ones.

Chioma · 5 December 2024

Agent replied · 30 December 2024

Hi Chioma, we're sorry to see you have left this review. In order for us to investigate this further, you should receive an email from Trustpilot asking for more details. As soon as we receive these, we will happily look into the situation for you.

4/5

Trustpilot

Hi I am working with a property manager…

Hi I am working with a property manager Shanze for the first time and who is new to the company. I am impressed with her enthusiasm and dedication.

Anonymous · 18 May 2026

Agent replied · 24 October 2024

Thank you for sharing your experience! We're glad to hear that Shanze's enthusiasm and dedication have made a positive impact. We strive to support our team in providing excellent service, and your feedback means a lot to us.

5/5

Trustpilot

Awesome service

Betsy Slawson helped me with lease out my flat and I had such a good experience as a landlord. She hit the ground running with sourcing tenants and arranging viewings. She was super responsive and ensured she kept me posted on progress. She also gave me frank and helpful recommendations as to where to set the rent, the attractiveness of the offers, quality of tenants etc. I have always been very skeptical of real estate agents and had multiple bad experiences, but having Betsy help me through the process was really a great blessing and would definitely try to work with her again if I get the chance.

WY · 3 December 2024

Agent replied · 30 December 2024

Good morning, thank you for taking the time to leave a great review. We are so glad Betsy was responsive and helpful throughout the process. We appreciate the support and wish you all the best.

5/5

Trustpilot

Excellent service

Anna has been managing our property for the last 6/7 months and I couldn’t ask for more! She has been very diligent and excellent with communication and managing everything that has needed to be sorted (which has been quite a lot).

Alison · 12 July 2024

Agent replied · 24 October 2024

Hi Alison, thank you for sharing your feedback with us, it's lovely to hear. If you need any further assistance, please do not hesitate to contact Anna and the team. Wishing you the best!

1/5

Trustpilot

We had seen a house twice

We had seen a house twice, place was fine and we liked it. We made an offer to owner but the agent was quite weird and didn't want to pass it to them. My spouse was arguing with her ( agent) , as she didn't want to provide a form to us. I find it's funny as they ( agency ) work in their own way. They can easily refuse or to say it's already accepted an offer and you can see in a week it's available again. Do they really think tenants are idiots out there? With particular one I would say the girl apparently thought she was renting her own one. The place BTW is still available.

Natalia · 30 November 2024

Agent replied · 30 December 2024

Hi there, we're sorry to see you have left this review. In order for us to investigate this further, you should receive an email from Trustpilot asking for more details. If you could please reply at your earliest convenience, we will happily look into this.

4/5

Trustpilot

Very smooth and pleasant experience

Very smooth and pleasant experience. The communication with Stav was great and he was very helpful. The only bad experience is that Chestertons operates with TenantShop. They will call you a thousand times even though you decline the service and in our case they processed an electricity company change without our consent. It would be great not having to deal with the TenantShop and only with Chestertons. Highly recommend Chestertons as an agency.

Arantxa · 11 November 2021

Agent replied · 30 December 2024

Thank you for sharing your experience Arantxa! We are very pleased to hear this.

5/5

Trustpilot

Michell at Chestertons

Michell at Chestertons has been of great help during my tenancy. Michell is responsive and follows up to ensure issues have been resolved. I found Michell to be highly professional and great to deal with.

Kyle · 15 October 2024

Agent replied · 24 October 2024

Hi Kyle, thank you for the positive feedback. We appreciate your kind words and wish you all the best.

5/5

Google

I asked Chestertons to value my house in Barnsbury last Autumn 2023 and give me their views generally on the Islington property market - but not intending to sell until 2024. Scott arrived on my doorstep and gave me an irresistibly energetic, knowledgeable (he’s worked in the area for ca 16 years) and persuasive account of his and his firm’s expertise & experience. There followed a whirlwind of activity with his delightful sales team efficiently setting up a WhatsApp group and notifying me of viewings and offers all done with great good humour. Within days there was very serious interest from several potential buyers. My house sold incredibly quickly. I can’t recommend Scott and his team highly enough!

Judith · 26 February 2024

5/5

Google

I have had the most pleasant and efficient letting experience thanks to Jamie’s professionalism and client centricity. My initial request was difficult to handle given that i was looking for a short term rental within a 30 minutes radius from Angel station and I am a foreign student. Jamie managed these constraints in a very professional manner and offered me a perfectly suitable solution. Then the paper work has been easy to handle on my side and Jamie could not be more responsive answering the numerous question I asked I am now in my flat, all well settled I highly recommend Cherstertons letting departments and Jamie for any letting resuest !

Maëlys · 26 February 2024

5/5

Google

Ela at Chestertons was absolutely wonderful during my recent rental search. She was incredibly genuine and went out of her way to make the whole process smooth. She answered an abundance of questions with a professional and friendly …

Merrell · 17 February 2026

Agent replied · 17 April 2026

Thank you for your fantastic review, Merrell! We're thrilled to hear that Ela made your rental search a smooth and enjoyable experience. Our team aims to provide genuine support, and it's great to know that it made a difference for you. Best of luck in your new home!

5/5

Trustpilot

Very good service from the team

Very good service from the team, especially Suzan and Thomas. Tenants were found quickly, helped with the paper work and organised EICR in time before tenants moved in. Getting new keys cut and arranged handyman when we had a couple of stressful days before tenancy began.

BE · 5 April 2024

Agent replied · 6 February 2025

Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Thomas & Suzan will be over the moon with your feedback. Client experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.

5/5

Trustpilot

Chesterton's review

I worked with Joanna Wojciechowska and Catia Coelho at Chestertons to find my new flat. Joanna was the agent who showed me the flat first thing when it was on the market. She and Catia worked with me and walked me through the process of getting all of the paperwork done. They were kind and informative and very responsive. I am very happy that I got to work with them.

Kaly · 12 April 2022

Agent replied · 30 December 2024

Thank you for the five star review

5/5

Trustpilot

I recently dealt with Chestertons…

I recently dealt with Chestertons regarding a property that I was interested in and was passed over to Millie Brandon to help me with my enquiry.I don’t often write reviews but felt that I should on this occasion to give praise to Millie for her excellent communication skills, personable approach and great sense of knowledge in the market.Thank you Millie for all your help, you’re a star!

Lewis · 21 August 2022

Agent replied · 30 December 2024

Thank you for your review Lewis!

5/5

Trustpilot

Danielle Lisbon Recommendation

I am writing to commend Danielle Lisbon for her exceptional service. Having been a tenant for over 10 years with Chesterton's, I have always found the company's service, responsive, and Danielle has made my experience excellent.I highly recommend Danielle Lisbon and Chesterton services.

Luiz · 22 May 2024

Agent replied · 30 December 2024

Hi Luiz,Thank you for taking the time to write a review. Its great to hear how Danielle made your experience excellent.We really appreciate the support and should you need any further assistance, we will be happy to help.Kind regardsChestertons

5/5

Trustpilot

Thank you to Conor Bunn!

Conor recently helped us find our first flat. He made the process feel as stress free as possible and made us feel like a priority. Extremely professional and always super quick with his responses. Thanks Conor, 5 stars!

Hisham · 16 August 2024

Agent replied · 24 October 2024

Hi Hisham, congratulations on your first home and thank you for sharing your experience with Conor. If you need any help moving in the future, please do get back in touch. Wishing you all the best!

5/5

Trustpilot

Joyce Pau at Chestertons is a very good…

Joyce Pau at Chestertons is a very good liaison for my property, contacts me only when needed and provides options and solutions to make it very easy for me. And is quick to respond with questions I may have.

Richard · 26 July 2024

Agent replied · 24 October 2024

Thank you for your review Richard!

5/5

Trustpilot

Professional and Kind

I would like to thank Amanda Goodman and Lavie Kim for their excellent support throughout the tenancy renewal process. They are professional, attentive, efficient and responsive.

Kathy · 7 February 2025

Agent replied · 17 February 2025

Hi Kathy, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.

1/5

Trustpilot

Katherine is awful!!!

I waited for the agent named Katherine to come with a client today at 09:30AM to see the flat that i’am currently staying.The day before I asked her to RECONFIRM the viewing because sometimes people cancel last minute.1. She did not call me to reconfirm the viewing!2. She was 20 minutes late for viewing and of course I thought it was cancelled!3. The BIGGEST problem: She didn't even ring the doorbell to allow entry into the apartment. She just opened the door with the keys and I woke up with her in the flat and a man (the customer).I was undressed and I am also 9 months pregnant.Disappointing!!!!!

AS · 13 November 2024

Agent replied · 30 December 2024

Hi there, we're sorry to see you have left this review. In order for us to investigate this further, you should receive an email from Trustpilot asking for more details. If you could please reply at your earliest convenience, we will happily look into this.

5/5

Trustpilot

Thank you Jack

We worked with Jack to rent our property and he was brilliant . He is always there to give advise about the market and is accurate in his evaluations . The first viewing and the deal was done . Thank you so much Jack to you and your team ! Also when ever I call him for any information or evaluation he provides it , a very considered view point

Sabina · 16 February 2022

Agent replied · 30 December 2024

Thank you for sharing Sabina!

5/5

Trustpilot

Nishaad Ali Marla Chestertons

Recently dealt with Nishaad Ali Marla to rent a home in Victoria. What a wonderful experience from the very initial talk to the final purchase. Nishaad was extremely helpful and was very efficient with everything. All enquiries we had were dealt with promptly and in a professional manner. He made the process of renting much easier than it usually is and took away all the stress. Highly recommend!

Kinza · 25 May 2022

Agent replied · 30 December 2024

Thank you for the wonderful review

5/5

Trustpilot

Outstanding team

The Fulham team led by Abbie were outstanding and extremely efficient in finding tenants, going through the process to onboard and carrying out all the relevant checks. Very professional, exceedingly competent and knowledgeable and courteous in their approach.

MAK · 6 August 2024

Agent replied · 24 October 2024

Hi Mak, thank you for sharing your experience with our Fulham team. Wishing you all the best for the future!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chestertons's Google reviews

Questions about Chestertons Islington

How many reviews does Chestertons Islington have?

Chestertons's Islington office has 2,744 reviews across three platforms: 550 on Google, 10 on Yell, 2,184 on Trustpilot (across the whole business).

What is Chestertons Islington's rating?

Chestertons Islington is rated 4.5 out of 5 across all 2,744 reviews, and 4.5 out of 5 on Google from 550 reviews.

Where is Chestertons's Islington office?

Chestertons Islington, 327-329 Upper Street, Islington, N1 2XQ, N1 2XQ.

The Trusted Agent

Is this your office? Claim your page.