Every review we hold for the Isleworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI rented a flat with Dexters and Jimmy was the estate agent assisting me. He has done a phenomenal job and explained everything thoroughly to me prior to renting. Throughout the process he has been extremely helpful and polite. I would definitely use dexters again to rent and would recommend anyone visiting their Isleworth site to definitely approach Jimmy if they require any help.
Simran · 20 June 2023
Agent replied · 19 June 2024
Dear Simran, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleWorst experience I had with any estate agent. Having dealt with 3 small estate agents, thought Dexters would be professional true to their standard and size of organization. Contract was not made as per our requirement and on top of it haven't kept to thier promise made before signing the contract. Uses hidden legal terms and conditions which normal people cannot understand. We were overcharged though we vacated and even left the country due to VISA expiry. Even deposit refund delayed for months even after chasing, when asked they blamed the covid-19 situation. I wouldn't recommend them to anyone. Not professional and not tenant friendly. Even 1* is overrated.
Ramya · 20 June 2021
Agent replied · 19 June 2024
Dear Ramya, I am concerned to read your comments. As I have been unable to locate your details, please could you contact me directly with more information, so I can look into this further for you. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GooglePut our house on the market in May 2020 with Dexters Isleworth. We accepted an offer within 2 weeks but the buyer completely mucked us around,wanting to move our neighbours in to hotel accomodation to search for asbestos that didn't exist, thus trying to get £30 000 off the sale price in one huge scam. After the bitter disappointment of being utterly held to random by a dishonest buyer, Dexters didn't stop in their pursuit in finding buyers to view the property. Eventually 6 months later, Dexters found a lovely couple who made a good offer on the property. My wife and I cannot thank Emily, Paige, Zain and all the team at Dexters Isleworth for their dedication, patience and hard work in selling our property.Most people could of easily given up on selling the property, my wife and I had. They really are fantastic and I wouldn't hesitate in recommending them to anyone selling a property. Thank you so much.
Jamie · 20 June 2021
Agent replied · 19 June 2024
Dear Jamie, It’s great to hear that you have had a brilliant experience with our Isleworth office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThis was my first experience with Dexters and it has been wonderful right from the first contact. Munir Asad was the agent who helped us and I don’t have enough words to thank him. He was very considerate and patient towards us and guided us through all the steps and the queries we had. It was especially very helpful during this pandemic time as things are so uncertain. I would definitely recommend Dexters to everyone and would love to work with Munir next time around too.PositiveResponsiveness, Quality, Professionalism, Value
Revathy · 20 June 2021
Agent replied · 19 June 2024
Dear Revathy, Thank you so much for the fantastic feedback, the team at Isleworth are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe have recently bought a property through Dexters, Isleworth. We are very happy to share that the process very smooth end to end. It was all because the professional and friendly staff. The purchase was dealt by Zain and Paige. Both were very professional and helped us throughout until completion. Appreciate their impartial and valuable advices. They were very patient in answering all our queries and kept us updated with progress at every stage. Overall we had very nice experience. I would highly recommend Dexters, Isleworth Estate agents to everyone including my friends and family. Once again, special thanks Zain and Paige.PositiveResponsiveness, Quality, Professionalism, Value
Ramesh · 20 June 2021
Agent replied · 19 June 2024
Dear Ramesh, Thank you so much for the fantastic feedback, the team at Isleworth are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleSimon has been extremely helpful during the crazy period we are in. Every time I have called or emailed he has been very professional and responded straight away. He has helped me regardless of the problem I have, no problem is to big or to small.
Your are a asset to Dexter's thanks so much for your ongoing help during renting my new property.
I would recommend them to all my close friends and family.
Thanks again for all your assistance.PositiveResponsiveness, Quality, Professionalism, Value
Es · 20 June 2021
Agent replied · 19 June 2024
Dear Es, We are really pleased to read your positive review regarding the service from our Isleworth Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRecent experience buying with Dexter’s Isleworth has been very positive . Special thanks to Paige & Janine they have been very thorough following up with my mortgage broker , solicitor & providing me with timely updates. I would definitely recommend team for there dedication, efficient service & good communication. Janine has been a pleasure to speak too.
Good luck & Thanks
Regards
Mangesh
Mangesh · 20 June 2023
Agent replied · 19 June 2024
Dear Jia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Dexters was really amazing.
Tia is really amazing, she very professional, reliable, friendly, a people person and definitely a team player. She is very knowledgeable about the market, understands and works with her clients to achieve the best outcome for all parties involved. Her customer service is impeccable. Because of her I would definitely recommend your company to others. 👍
Patricia · 20 June 2023
Agent replied · 19 June 2024
Dear Patricia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tia, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRachel and Jimmy were really nice and kind with us. Rachel followed us through the search and showing us the properties was always positive and gentle. Also once we got a house, they were really present and helping us through all the paperworks in a fast and tidy way. Thanks, guys!
Silvia · 21 March 2024
Agent replied · 19 June 2024
Dear Silvia, Thank you for your kind comments regarding Rachel and Jimmy and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 3/5
GoogleI had a great experience with Dexters Isleworth during the rental process. Thanks to Munir, everything went very smooth and easy before moving in. However once we moved in, there were lots of problems with the house and unfortunately the Dexters Maintenance Team was unable to perform good solutions. Seeing our new house many curtains down, beds placed in different rooms, broken wardrobe and many other issues was devastating. It’s been more than 1 month we moved in, there are still issues pending and although they have been informed many times, I still need to follow up and make reminders. Although my experience with the Dexters agents were great, I can’t say the same about maintenance team.
Huseyin · 20 April 2021
Agent replied
Dear Huseyin, Thank you for taking the time to leave a review and for your lovely comments regarding Munir. I am however, sorry to read your comments in relation to our Property Management team and have brought this to the attention of the Director of Property Management to review and we will be in touch. Kind regards Evie Fisher Customer Relations Team.
★★★★★ 5/5
GoogleThis is the best estate agents I have had the pleasure of working with. They're always available to answer the phone, quick, responsive and professional. Zain is brilliant, he gave a fair valuation, is always available to sort queries, he's honest and straightforward.
Sonia is fantastic, her advice and help has been invaluable. Thank you to Dexters Isleworth Zain and Sonia.
A · 25 July 2023
Agent replied · 19 June 2024
Dear A K, Thank you for leaving a Google review for our Isleworth office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe sale of our house was not an easy one. Medina and Martin as masterminds of marketing made it happen. Thank you!
Britta · 22 July 2026
Agent replied · 22 August 2026
Dear Britta, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleDexters has recently provided me with excellent assistance in finding the apartment I'm looking for. Dexters' employees are all extremely professional, especially Tia. I'd like to thank you for all of your assistance during the initial phase, and I hope to receive similar support/guidance from Dexters in the future.
I would strongly advise others to seek Dexters' assistance when planning a move.
Dhananjay · 20 June 2023
Agent replied · 19 June 2024
Dear Dhananjay, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Isleworth office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMr Monaf, was exceptional a real definition to customer service. I have been recently been looking to market my property. Mr Monaf took his time to sit with me and explain the benefits of going with Dexters.
Well done to you sir. You have got my business.
Syed · 9 January 2026
Agent replied · 16 January 2026
Dear Syed, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI want to say a big thank you to Tia, who is an amazing agent. From the first visit, I realized that we were very lucky! Tia is not only professional but also very sincere and helps with all matters regarding our rented apartment. We are very happy that she is our agent! I would also want to thank the entire Dexters team who also contributed. I recommend the Dexters team 100%.
Samantute · 20 June 2022
Agent replied · 19 June 2024
Dear Samantute, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had an excellent experience working with Munir, as my letting manager.
From the beginning, he demonstrated professionalism, efficiency, and a genuine concern for my needs as a tenant.
I highly recommend Dexter, for their exceptional service and dedication as a letting agency.
C · 26 July 2024
Agent replied · 25 August 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleWorst experience I had with any estate agent. Having dealt with 3 small estate agents, thought Dexters would be professional true to their standard and size of organization. Contract was not made as per our requirement and on top of it haven't kept to thier promise made before signing the contract. Uses hidden legal terms and conditions which normal people cannot understand. We were overcharged though we vacated and even left the country due to VISA expiry. Even deposit refund delayed for months even after chasing, when asked they blamed the covid-19 situation. I wouldn't recommend them to anyone. Not professional and not tenant friendly. Even 1* is overrated.
Ramya · 7 January 2021
Agent replied
Dear Ramya, I am concerned to read your comments. As I have been unable to locate your details, please could you contact me directly with more information, so I can look into this further for you. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe sold our hose through Dexters and they worked hard to get the job done. Big Thank you
Clare · 8 August 2026
Agent replied · 22 August 2026
Dear Clare, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleReally nice service from start of the tenancy process to the finish… easy process very helpful with any questions…helped us move in to the new property with ease…Mr Kiaran Ogbobine is the man would definitely recommend him to anyone looking for finding the perfect place for their home…thank you so much Kiaran Ogbobine
Ahsan · 28 December 2023
Agent replied · 19 June 2024
Dear Ahsan, It’s great to hear that you have had a brilliant experience with our Isleworth office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMr Kiaran is a very professional person and my journey of finding a new home with him was very smooth and hassle free. He possess in-depth knowledge about the area like connectivity, schools, etc and his friendly approach complements his personality. Thank you Kairan and Dexters in helping me finding my new home.
Sahil · 23 December 2023
Agent replied · 19 June 2024
Dear Sahil, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI'm a new to a landlord buz in UK and the level of support from Acton High Street was amazing, within a month or so I considered myself a relatively expert due to their high quslity guidance, they helped to get the documentation with a big smile and most importantly they manage to rent my properties as fast as eye blinking,
Khalid · 2 June 2023
Agent replied · 30 September 2023
Dear Khalid, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleEmily and Zain at the isleworth branch of Dexter’s helped us sell our house in Hounslow during a difficult period in the market. They were very professional and helpful throughout the whole process and even when there were issues, Emily in particular, was tenacious in chasing up the buyers and their (very slow) solicitors, and keep everything moving along smoothly. Myself and my wife highly recommend Emily for the great service provided by her.
S & GPositiveProfessionalism
Sandeep · 20 June 2021
Agent replied · 19 June 2024
Dear Sandeep, Thank you so much for the fantastic feedback, the team at Isleworth are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleBig shoutout to Kai who helped me and my partner put together an offer than got accepted. The most helpful agent I have met, he even helped me move my stuff into my flat. Hes the man if you are looking for a property
Umar · 5 June 2024
Agent replied · 19 June 2024
Dear Umar, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience working with Amaan. He was professional, supportive, and incredibly patient throughout the entire process. He always communicated clearly and got straight to the point, which made everything much easier and less …
Mentor · 13 March 2026
Agent replied · 13 April 2026
Dear Mentor, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.