Trusted Agent profile · Isleworth, Middlesex

Dexters Isleworth reviews

★★★★★ Excellent

1,460 reviews across 2 platforms

568 London Road, Isleworth, Middlesex, TW7 4EP

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Dexters's office in Isleworth, Middlesex, at 568 London Road, is rated 4.9 out of 5 across 1,460 reviews on two platforms, including 1,459 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,459

Reviews on Google

This office

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5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Isleworth office, from every platform, shown as written. First names only.

5/5

Google

Tia is the best agent we’ve had. She’s very helpful and patient, even went above and beyond her job in assisting us. We would not have succeeded in finding the perfect property if not for her support and help.

Camille · 2 July 2023

Agent replied · 30 September 2023

Dear Camille, Thank you for taking the time to leave a lovely review regarding Tia. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We just moved to our new residence in hounslow thanks to dexters isleworrh for making this possible special thanks to Tia Bruce Quao who helped us in every possible way she was very helpful and continues to be. Thank you Tia.

Richard · 3 May 2023

Agent replied · 30 September 2023

Dear Richard, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have bought our apartment with them and I couldn't be happier that we chose them to accompany us in this process. Danny Freedman showed us the apartment and helped us in the first steps and then came the incredible Janine, I had never come across a professional like her, she has been the one who has made our dream come true since the sale was delayed for a number of reasons and she was behind everything so that the deadline is fulfilled. Janine, I've already told you by email but I'll tell you again here, a thousand million thanks for your patience, for your words of encouragement when I've come down. If one day I have to buy another house I know it will be with them again

Cristina · 22 December 2023

Agent replied · 19 June 2024

Dear Cristina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amazing service! Where do I start? I rang today, as I had an enquiry and the lovely Tia was ever so helpful. She was very professional and patient with all the questions, I had to ask and I didn’t feel like I needed to rush. Very happy!

Kyah · 30 September 2022

Agent replied · 30 September 2023

Dear Kyah, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Attentive and supportive, Lucy Fielder has been an excellent agent, walking me through my first ever purchase!

Emily · 23 September 2024

Agent replied · 23 October 2024

Dear Emily, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Emily and wish you all the best in your new home. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

After looking to buy through about 3 other agents before, I wish I’d come to Dexter’s first. I was greeted the moment I walked through the door and made to feel very welcome. I’ve just put in an offer for a property which has been accepted. Couldn’t be happier! Such great service from Emily in the sales team, thank you Emily! ????

Lydia · 29 July 2019

Agent replied

Dear Lydia, We are really pleased to read your positive review regarding the service from our Isleworth Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

We recently moved into our new house. The Dexters team has been so professional and helpful. Their great and clear communication has made the process easier than we've expected. Special thanks to Lucy and Janine!

Yang · 27 September 2023

Agent replied · 30 September 2023

Dear Yang, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Isleworth office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have received top class service from Dexters. I want to thank Danny and Zain for their extended support. Very understanding, friendly and approachable. I would use them again and strongly recommend them to my friends and family.

Chirag · 2 July 2023

Agent replied · 30 September 2023

Dear Chirag, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with the Isleworth team, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Couldn’t be happier with the service provided by Dexters and in particular Simon Harding. From start to finish he has been attentive and knowledgeable making the whole process enjoyable and has put our minds at ease every step of the way. No wonder they are doing so well with clearly a great working team that they have! Thanks again.

Elliott · 20 June 2020

Agent replied · 19 June 2024

Dear Elliott, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Isleworth Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Munir Asad I would like to thank Munir Asad. Even though i did end up find a property somewhere else, he was really trying to find properties for me and always kept me updated which shows that these people know what they're doing. Would definitely recommend

Austin · 30 September 2022

Agent replied · 30 September 2023

Dear Austin, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a very good experience, Kelvin was very helpful. I totally recomand if you looking for a property to rent to visit Dexters Isleworth

Marian · 20 April 2024

Agent replied · 19 June 2024

Dear Marian, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

I had the pleasure of working with Bobby at Dexters sales recently. He was very attentive, took time to understand my needs, and personable. With Bobby’s guidance, I felt like I was making the most informed decision that was best for me and my family. Thank you Dexters sales and thank you Bobby!! I look forward to working with you in the future.

Anil · 21 June 2018

Agent replied · 19 June 2024

Dear Anil, Thank you very much for your great review regarding our Isleworth Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Outstanding customer service! Would like to say a big thank you to Dexters Isleworth estate agents for helping me find my perfect property to rent. appreciated the regular updates and the professional friendly service I received from Narayan and the team. I would highly recommend Dexter Isleworth to my family and friends as I received nothing but excellent service from start to finish.

Gurdev · 21 June 2018

Agent replied · 19 June 2024

Dear Gurdev, I am writing to say thank you for your kind comments about the service you received from our Isleworth Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

1/5

Google

I signed a 3 month contract and they failed to find me a buyer even though we reduced it by £75,000. They got me couple of offers well below the reduced prize and I felt they were pushing me to accept. After 3 months I went to another agent who got me my asking price but because the the buyer was also registered with Dexters and they had also showed him the property, Dexters wanted me to pay their fee too. When I spoke with dexters and explained that my new agent is getting my asking price which they couldn’t, I was told that that matter I would still need to pay their fee. If I sell the property to that buyer in the next 6 months then I will be penalised and he told me they can even bill me after the 6 months if it’s the same buyer or anyone else they showed the property to. I felt it was so unfair that this wasn’t explained before I signed for them. When I signed the contract I was told I could go to another agent after 3 months if they don’t find me a buyer. It’s been so stressful that I have decided not to sell my property. Will never use these people again, you get a lot better service from the so called smaller agents and they don’t hold you to ransom after you leave them.

Harminder · 22 November 2023

Agent replied · 19 June 2024

Dear Harminder, We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I am using Dexters Isleworth for the first time to sell one of my properties. We are still in the initial stages but thus far I have found them to be outstanding. My file is being dealt by Lucy Fielder who is highly professional, efficient, friendly and courteous, as everybody else at the Isleworth branch. If I must find a negative, it would be their commission which is higher than that of any other agency in the area. However, the higher cost is compensated by their database of prospective buyers that the other two agencies I instructed on a multi-agency basis in connection with this sale do not possess. This was reflected in the number of viewings carried out by Dexters exceeding by far that of the other two agencies and so, in the end, it is worth paying extra for a better service. Further, of fundamental importance for me, is that they do things in a clear, organized and structured manner and they act with integrity. Unlike with other agencies, there is no opacity or "shadiness" about them.

Sreemal · 22 November 2023

Agent replied · 19 June 2024

Dear Sreemal, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My experience at Dexters Isleworth has been amazing. Tia and Munir have been so informative and supportive, which has helped make such a stressful situation more manageble and joyful. I highly recommend this place. They are incredibly profesional and efficient at what they do!

Sokaina · 4 December 2022

Agent replied · 30 September 2023

Dear Sokaina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had such a great experience renting a property under Dexters.. Thanks to Jimmy Dhingra’s effort for making the process very easy and helped me throughout the tenancy period.. Dexters deserve a 5 star rate.. highly recommended for their excellence and quality services, Cheers!

Veronica · 4 December 2022

Agent replied · 30 September 2023

Dear Veronica, Thank you for your review, and mentioning your experience with Jimmy in our Isleworth office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great experience with Dexters, especially Zain, he answered every question I asked him, (and I asked a lot of them!!!) But he took it all in his stride and made me feel at ease buying my new home. Thank you Zain.

Scott · 4 March 2023

Agent replied · 30 September 2023

Dear Scott, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Isleworth office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would like to thank Munir and Kai for there hard work , despite losing my cool on numerous occasions, thanks alot for the consistency, its appreciated.

Ramesh · 20 February 2024

Agent replied · 19 June 2024

Dear Ramesh, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team.

5/5

Google

Our experience with Dexter’s exceeded our expectations as everything was handled very professionally and quickly. We felt very secure and looked after by Simon Harding and would always recommend him to friends and family if they are looking for an agent in this area. We had a super good experience and would like to thank Simon very much for all his help.

Ashpercy · 21 June 2018

Agent replied · 19 June 2024

Dear Ashtash, I am writing to say thank you for your kind comments about the service you received from our Isleworth Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

The best process I have been in for a rental thanks to Kelvin, he communicated well at every stage and actually found places fitting my requirements instead of wasting time pushing me to see unsuitable properties. Really impressed, will definitely use you again.

Matthew · 4 December 2022

Agent replied · 30 September 2023

Dear Matthew, Thank you for taking the time to rate your service with our Isleworth office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent service from Dexters! We started the process with Danny and he was absolutely amazing - always prompt to reply and works to make things as smooth as possible. Janine then came in to guide us through to completion and I cannot express how grateful we are for the way she has supported us. She went above and beyond to ensure the process moved quickly and made the experience of buying my first property such a happy one! Her work ethic is truly commendable - extremely professional, outstanding communication skills, and makes sure to handle any situation in a way of care towards her clients. Thank you very much for everything! Overall, it has been a very pleasant experience working with Dexters.

Priyanka · 23 October 2023

Agent replied · 19 June 2024

Dear Priyanka, Thank you for taking the time to leave a wonderful 5 star review. Danny will be so pleased to read your kind comments. Kind Regards, Asma Chughtai, Customer Relations Team

4/5

Google

Thank you so much Tia Bruce-Quao, your commitment and professionalism landed me and my family safely in a beautiful place we will call a home. Keep up the great work. I will not hesitate to refer anyone to Dexters.

Moses · 3 April 2023

Agent replied · 30 September 2023

Dear Moses,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Lucy At Isleworth Branch has been great! She is always available to answer any questions and is very supportive and professional. Being a first time buyer it helps when you are working with the right estate agent!

Denzer · 2 June 2023

Agent replied · 30 September 2023

Dear Denzer, Thank you for taking the time to leave a wonderful 5 star Google review. Lucy will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Isleworth

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Isleworth won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

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