Trusted Agent profile · Irvine
★★★★★
429 reviews across 3 platforms
9B Riverway Retail Park, Irvine, KA12 8AG, KA12 8AG
Part of Donald Ross Residential - Irvine, see every office.
Donald Ross's office in Irvine, at 9B Riverway Retail Park, is rated 4.7 out of 5 across 429 reviews on three platforms, including 60 Google reviews rated 4.9.
60
Reviews on Google
This office
96
Reviews on Facebook
Business-wide
273
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Donald Ross Estate Agents Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Irvine.
Every review we hold for the Irvine office, from every platform, shown as written. First names only.
5/5
GoogleGreat bunch of people. Very calming influence on me. Very approachable and very helpful.
Thank you Ross we are delighted to receive a 5 star review from you and the team wish you all the very best for your future
5/5
TrustpilotMy experience with all at Donald Ross…was excellent
My experience with all at Donald Ross has been a very smooth relaxed experience.Everything went to plan in most professional way you could imagine.I will be back xx
5/5
TrustpilotVery professional and kept us up to…
Very professional and kept us up to date with everything happening with the property. Gavin was very helpful and was true to his word. Well done all, very happy with Donald Ross.
1/5
TrustpilotAvoid
I viewed a house last year in Kilwinning.I can’t remember the lady’s name, (apparently it was a different lady showing us about to who it was messaging us in the email) she was selling her friends partners house. We were interested but she was extremely pushy and saying if we wanted it we needed to put an offer in that night and actually told us what other people’s offers were which, I later found out you’re not allowed to do that. I ended up didn't put an offer in, and I also later found out that the house sold for a lot less than what the lady told me someone’s offer was for, so was blatant lies to try and get her friend more money. A few other estate agents have also done this and I will be reporting each and every one of them.
5/5
GoogleI have used Tracey on a few occasions when selling my property and looking for property. She was always available when I needed some guidance or advice. Her professionalism and knowledge is invaluable. Wouldn’t use anyone else, she’s an absolute asset to Donald Ross.
Tracey is an incredible asset to Donald Ross, thank you for the 5 star review!
5/5
TrustpilotSold our house with Donald Ross
Sold our house with Donald Ross, absolutely no issues, kept us up to date with everything, so passed their details onto my daughter who is currently in the process of selling her house
5/5
TrustpilotFantastic Service from Start to Finish
We would like to give our heartfelt thanks to everyone who we had the pleasure of speaking with. From Tracy and Maureen to Taylor who showed us the property and answered all our questions. Such an eloquent gentleman and a credit to Donald Ross. They were all very helpful, maintaining contact throughout, updating us every step of the way. They were very efficient and made a rather stressful process, less stressful. We would highly recommend Donald Ross and if we need an estate agent in the future, they will be our first choice. Many thanks, you deserve 5 stars.
5/5
GoogleVery helpful from start till finish, keeping us well informed throughout.👍 …
Thank you very much for the 5 star review, we are delighted to be of assistance to you.
4/5
TrustpilotI currently rent a flat in Ayr from…
I currently rent a flat in Ayr from Donald Ross letting. I recently had a flood in the flat I rent. I like the flat but not with water flooding through it. So, Jenny from the letting agency was on holiday from work and saw the serious nature of my problem and helped me through. The insurance team were very slow to respond and I realised when he arrived with a plunger that something strange had been miscommunicated..... Anyway, Jenny and the flat owner have been great! Looking forward to new flooring.... White goods replaced when the old ones give out too, am happy here.
5/5
FacebookOnce again I've had excellent service. Having used Donald Ross for the second time in 5 years I've again found them professional, attentive and efficient. This time my house sold in just 22 hours on the market!! Amazing. Thanks Maureen and team.
5/5
TrustpilotAbsolutely excellent service from…
Absolutely excellent service from deciding to sell our family home of 45 years to the actual sale. So caring professional nothing was a bother. Definitely recommend this company. Tracey was Simply the best xx
5/5
TrustpilotFabulous service
Fabulous service! We decided to choose Donald Ross as reviewing various properties on the internet, theirs stood out and this combined with local knowledge and reputation made the decision easy. Tracey explained what services they offered and also covered the majority of my viewings (and there were quite a few) plus the team in their Irvine and Ayr offices were always on hand to help. After explaining some initial concerns on marketing in general, they reassured me that I was in expert hands and they certainly delivered that. Within a week we went to closing with multiple offers. Cannot thank them enough and would recommend thoroughly.
5/5
TrustpilotMany thanks Donald Ross
Donald Ross we're very helpful right through the process of the sale of our house, they were extremely knowledgeable & helpful at every step,Tracey was particularly helpful & friendly.Would definitely recommend them.
1/5
TrustpilotWhat a rocky road we moved into…
What a rocky road we moved into property in 2023 rented. Got given our notice to leave in October. Told family were moving in due to health. Not even 2 months later the property is up for sale.
5/5
FacebookDonald Ross did a fantastic job of selling my house. It is difficult for me to organise things as I live in Australia. Maureen was amazing and made the process much easier for me. I would highly recommend them.
5/5
TrustpilotJust recently sold my house with Donald…
Just recently sold my house with Donald ross, this is my 3rd time using their services,and from the offset the service and professionalism had been first class .no matter how many times I had to get in touch the girls were amazing,and always available to chat. Jacqueline and Frazer have always been so professional with me ,and go above and beyond to help me with my move. I would certainly recommend them to anyone looking to move .
5/5
TrustpilotHelen kept me informed every step of…
Helen kept me informed every step of the way whilst buying and Maureen was equally good when selling my house.
5/5
TrustpilotI would highly recommend Donald Ross
I would highly recommend Donald Ross. They and the team they all done the wonderful job for me ., buying and selling.I am very happy with them, they are so professional and excellent service. Tracey such a lovely person, very friendly and professional. She deal with buying and selling house for me , she organised do everything for me, and she help to put my house on the market, only 3 days then sold. Very quick, that’s wonderful! I just want to say thank you so much to the Tracey and all the team!!
5/5
TrustpilotCheapest or Best?
Selling property isn't always easy. You can either go for one of the 'cheaper' options or go for a quality service like Donald Ross. You might get lucky with the cheaper agents, but there is no need for luck if you sign up with Donald Ross. They are professional, thorough and they work tirelessly to market and sell your property. Definitely not the cheapest, but I wouldn't sell with anyone else.
5/5
FacebookI can't thank Fraser, Maureen and Shirley enough for all their help in the recent sale of my property. They all went the extra mile! All the staff are very professional and provide a high standard of customer service! Thank you x
5/5
GoogleExcellent service start to finish…
Thank you very much for giving us 5 stars it really is appreciated by the whole team.
5/5
TrustpilotFantastic service
From a base point of not having any idea how to proceed when I suddenly was faced with selling my parents' home, Donald Ross stepped in and did everything seamlessly. I need not have worried - they are very professional and they really know their business. They led me through the process, explained everything and communicated with me at all stages. I was also encouraged to phone them with any questions or concerns I had. My parents' house sold in three days for a very good price, without me even having to go to a closing date, so a great result for me and my family. I can highly recommend Donald Ross and their staff to anyone.
4/5
Trustpilot4 Star Service
4 Star ServiceNot having been on the property market for a very long time choosing an agent was a bit of a quandary , thank goodness I opted for Donald RossWhen James came to view my property he was a mine of information and really had his finger on the pulse regarding the market and property He enthused confidence and his predicted scenario proved to be 100% accurateThen I was introduced to Maureen who became my liaison throughout the sale and she kept me updated regularly and at no time did I have any questions on what was happeningNice people and a very pleasant experience
5/5
TrustpilotA very positive experience.
After 6 months of viewing houses, submitting ever increasing offers, and still loosing out, we took the advice of Helen Hunter, and went for it, with the house we have now successfully bought. Advise, and feedback have been excellent, from all at Donald Ross, either face to face, or on the phone. So much better than all the others, where we missed out. We now have the house, and location, we have been looking for all this time. Actually glad now, that we did not get the other houses. A very positive experience. Thank you!
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Tell us what you need and we'll put you in touch. Donald Ross Estate Agents Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Irvine.
