Every review we hold for the Irthlingborough office, from every platform, shown as written. First names only.
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5/5
GoogleColin and his team made the stressful business of selling a house far smoother than it could have been. I was kept informed throughout the process and Colin chased our buyers solicitors and our buyers buyer solicitors when things needed β¦
David Β· 19 April 2026
Agent replied Β· 19 August 2026
Thank you David. Satpal
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5/5
GoogleWe recently dealt with Churchods in Weybridge and had a genuinely great experience throughout. The team were professional, responsive and very easy to deal with from start to finish. Communication was clear, things were handled proactively, and the whole process felt well managed throughout.
A special mention to Amelia Wootton, who was particularly helpful along the way.
Would happily recommend the Weybridge team to anyone looking to move.
Charlie Β· 21 May 2026
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5/5
GoogleLovely place, clean and quite spacious. Ideal for family or group of friends as it can accommodate up to 14 pax. Location is also great as itβs near the touristy spots. Will definitely book again. ππ β¦
Rafael Β· 12 May 2026
Agent replied Β· 2 June 2026
Hi Rafael,
Thank you so much for the amazing review! Weβre so happy you enjoyed the space and found it perfect for your group. We do love how the property gives everyone enough room to spread out a little, especially before the arguments over who gets the best bedroom start π
Great to hear the location worked well for exploring all the local tourist spots too.
Weβd absolutely love to host you again soon, the kettle will be ready and waiting!
Kind Regards
Harris & Co
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5/5
GoogleWe had a fantastic experience with Natalie - she understood our requirements, went over and above to help us, and was so kind and thoughtful. We were delighted to find our new home and would recommend Natalie without a doubt.
Anna Β· 19 April 2026
Agent replied Β· 19 June 2026
Thank you from Richard James, Mill Hill, NW7
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5/5
GoogleI have known Joseph Bookman for 2 years and since the day we first spoke, I knew he would be the agent to find my wife and I our dream home. Joe was extremely patient with us, we wanted a specific area and Joe always went over and beyond to β¦
Dan Β· 19 January 2026
Agent replied Β· 19 June 2026
Thank you from Richard James, Mill Hill, NW7
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5/5
GoogleI can thoroughly recommend Richard James Irthlingborough branch. We were first time buyers and they helped us so much to understand the process and to keep us updated from the sellers end. All in all 12 weeks from start to finish and Iβm sure it would have been longer if it wasnβt for them. Olly, Amanda and Mike are a fab team and I can safely say if we ever planned on selling theyβd be the team we went to. Thanks again guys!
Charlie Β· 16 June 2026
Agent replied Β· 29 June 2026
Thank you Charlie for your kind review, the team really appreciate it. It was a pleasure to help you with the sale of your home.
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5/5
GoogleFrom.booking, to arrival, our stay at Lighthouse View was amazing.
The fact our pooch was welcome made our stay easier.
We got the key code 30 mins before our check in time. We got straight in and β¦
Sarah Β· 2 May 2026
Agent replied Β· 2 June 2026
Hi Sarah,
Thank you so much for such a detailed and thoughtful review, we really β¦ More
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4/5
GoogleI had a good experience with ryder & Dutton, especially Elizabeth Powell, no matter what I phoned up for she handled and explained in great detail so I understood what was happening, so a big thankyou to Elizabeth for making my move as easy as can be.
Bernard Β· 13 February 2026
Agent replied Β· 13 June 2026
Thanks Bernard for your lovely comments, weβre glad to hear your move felt straightforward and well explained along the way. Wishing you plenty of happiness in your new home.
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5/5
GoogleThe service provided by all the staff but especially Fiona was exceptional they were always professional polite helpful and went above and beyond from start to finish always chasing up and communicating with us as clients so we knew exactly where we were in the selling process cannot recommend them enough
Susan Β· 31 December 2025
Agent replied Β· 31 July 2026
Thank you so much, Susan, for your wonderful review. Weβre delighted to hear that you felt well-supported throughout your sale, and itβs fantastic to know Fiona and the team were able to make the process clear and stress-free for you. Your β¦ More
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5/5
GoogleThe team was helpful and we were always able to reach them. Very good comunication.
They supported us from viewing to completion. Thank you Mike, Ollie and Rachel.
Elena Β· 29 June 2026
Agent replied Β· 29 June 2026
Thank you Elena for your kind words, the team really appreciate it. We wish you all the best in the future.
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5/5
GoogleDDM helped me with the sale of my mum's property when she passed away in February. She was on palliative care so they helped me from December to get things in place and to confirm the best option for me was the new Auction and I have to say they were so helpful and patient with me and helped me throughout the process even with difficulties that arose.
I must tell everyone though, if your property or your parents property has foam spray and you intend to sell you must get it removed or no lender will give a mortgage on it. Unfortunately we knew mum had been scammed to have this installed and it did cost nearly Β£3,000 to have it removed and then we had to have a survey to confirm there was not damp in the room. This was the most stressful in the whole sale.
The Auction team were amazing and the solicitors they use where great.
THANK YOU to all the team involved in this transaction, it was a very sad time for me and difficult after 57 years in the property but they made it easy for m.
Tracy Β· 31 May 2026
Agent replied Β· 31 July 2026
Thank you so much for your heartfelt review, Tracy. We're truly sorry for the loss of your mum, and we're glad that our team was able to support you during such a difficult time. It's great to hear that you found the Auction team and solicitors helpful throughout the process. We appreciate your advice regarding foam spray and hope your experience can assist others in similar situations. If you ever need further assistance, please don't hesitate to reach out. Wishing you all the best!
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5/5
GoogleFrom start to finish, Charlie King and his team were very professional in the sale of mums property. I would recommend if considering selling in the Romford area. We sold within 12 weeks - matching the house with a lovely family. Couldnβt have asked for more - thank you
Sandra Β· 8 January 2026
Agent replied Β· 8 July 2026
Good morning,
Thank you so much for your kind review. β¦ More
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5/5
GoogleMyself and my partner completed our home purchase in March 2026, and we were fortunate enough to have Steph helping and supporting us every step of the way.
The entire process took roughly a year due to our sellers looking for something very specific, but we were more than happy to wait. She was able to provid updates whenever we requested them.
Steph also did an absolutely amazing job towards the end, brilliantly chasing up solicitors along the chain and making sure things actually got done. We are both incredibly grateful for Stephβs dedication, patience, and support throughout this long journey. We couldn't have done it without her!
Ryan and Courtney
Ryan Β· 23 May 2026
Agent replied Β· 6 June 2026
Thank you so much for your kind words, Steph is thrilled! :)
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5/5
GoogleExcellent experience. They were supportive and helpful. I bought my new forever home and used the mortgage broker, the conveyor which were also excellent. I highly recommend Webbs
Jennifer Β· 20 June 2026
Agent replied Β· 4 July 2026
Thank you, Jennifer. It is great to hear the move to your forever home went well and that our mortgage and conveyancing colleagues looked after you too. We wish you many happy years there! The Webbs Cannock Team
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5/5
GoogleI am so glad to rent to my my first marital home from Hilery Chaplin. Moving to Cardiff to London was not an easy decision but the agency made out renting process so easy and smooth. I really appreciate those quick responses, providing all the information and answering all my questions. Niamh and Angela were great! Thank you very much!
Maheen Β· 23 September 2025
Agent replied Β· 23 June 2026
Hi Maheen, Thank you for your wonderful feedback for the Lettings team. We're thrilled to have exceeded your expectations in honesty and professionalism. Your recommendation means the world to us, and we look forward to upholding these standards for all our clients. Warmest regards.
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5/5
GoogleHilbery and Chaplin is the best Estate Agency in Essex. They successfully sold 8 properties for us in Romford, Gidea Park ,Forest Gate and Hornchurch during last few years and 3 recently in 2025.
We are really appreciated their professionalism, market knowledge, efficient communication and patient approachβs to selling process.
Thank you all and specially to Phil Day and Nicholas Chaplin!!!
Vitaliy Β· 10 September 2025
Agent replied Β· 10 July 2026
Dear Vitaliy, Thank you so much for your glowing review and for recommending us! We're thrilled to hear about your positive experience with Nick Chaplin, Phil and the Hornchurch team. Your satisfaction is our top priority, and we're pleased to have been able to assist you with your properties. We look forward to working with you again in the future! Warm regards
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5/5
GoogleMegan at Webbs Cannock has been amazing. From communication to sending me homes she thinks will suit me. Her determination for the job is nothing short of fabulous !
E Β· 4 June 2026
Agent replied Β· 4 July 2026
Thank you, Megan will be delighted to read this. The Webbs Cannock Team
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4/5
GoogleWe booked this accommodation at the very last minute for the early bank holiday weekend. Communication from them was excellent and everything was easy to understand in the emails. When we arrived we were a little put off about the location BUT when we went in the apartment it was fabulous. Everything we needed was supplied. Living room was beautifully decorated and comfortable. Full working kitchen with all gadgets needed. Lovely clean shower and toilet room with towels supplied. The bedroom was clean and had a lovely wardrobe. A couple of things missing like bedside tables and lamps. And placemats for the dining table (we didn't want to mark the table). Also the front door was a bit stiff to close. The price for 2 nights was excellent and it's only a five minute walk from a park, the beach and shops. I would definitely recommend and return ourselves.
Joanne Β· 12 May 2026
Agent replied Β· 2 June 2026
Hi Joanne,
Thank you so much for your lovely review and for choosing to stay with us over the Bank Holiday weekend. We are really pleased to hear you enjoyed the apartment and found it clean, comfortable and well equipped.
We completely understand your first impression of the location, but we are glad the apartment itself turned things around once you stepped inside π
Thank you as well for the helpful feedback regarding the bedside tables, lamps, placemats and the front door. We genuinely appreciate guests taking the time to mention the smaller details as it helps us improve the experience for future stays, and we will certainly look into these.
It is great to hear you enjoyed the value for money and the location close to the beach, park and shops. We would love to welcome you back again in the future and hopefully earn that extra star next time β
Kind Regards
Harris & Co
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1/5
GoogleIβm not sure how theyβve had my review removed concerning 10 swan street. I lived there for 18 months, the bedroom ceiling was thick with black, dripping wet mould. I left the house to which they kept my deposit despite the circumstances they had me living in. I can now see its up for sale with pictures showing theyβve attempted to paint over the mould which you can still see. Jackie had a terrible attitude and any issues with the property they werent interested in.
Mia Β· 9 May 2026
Agent replied Β· 6 June 2026
We are sorry to read that you feel dissatisfied with your experience. We take all reports of maintenance concerns seriously and always aim to work with tenants and landlords to resolve issues raised during a tenancy.
As a regulated agency, we are unable to discuss specific details relating to deposits or tenancy matters publicly. However, deposit deductions are handled in accordance with the tenancy agreement and, where applicable, through the relevant tenancy deposit protection scheme procedures.
We also strongly dispute the suggestion that concerns raised were ignored. Records show communication was maintained throughout the tenancy and appropriate actions were taken where issues were reported to us.
We appreciate all feedback and are sorry that you remain unhappy with your experience.
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1/5
GoogleAwful money grabbers
Do not use these people to rent
They will try and keep your deposit for no good reason.
I left the house in a perfectly good condition (confirmed by the landlord)
The review they left of the house was awful made out Iβd left it in a tip.
Also want to charge me a days rent for handing the keys back early when my tenancy ended on Easter Sunday so there was no way I could give the keys back.
Even after I gave 6 weeks notice instead of 4.
They were closed on the Sunday as it was a bank holiday and subsequently would have been closed on the Monday too.
Awful awful people avoid at all costs!!!!!
Carrie Β· 6 May 2026
Agent replied Β· 6 June 2026
Thank you for your feedback. We are sorry to hear that you are dissatisfied with your experience and would like to take the opportunity to clarify the situation.
With regard to the deposit, all deductions proposed are based on the independent check-out report and supporting evidence, including photographs and the inventory prepared at the start of the tenancy. These reports are carried out by third-party clerks to ensure impartiality. Where there is any disagreement, the matter can be referred to the relevant tenancy deposit scheme for independent adjudication, which we fully support.
In relation to the condition of the property, we note your comments; however, our assessment must rely on the documented inventory and check-out process rather than informal confirmation. This ensures consistency and fairness to all parties.
Regarding the return of keys, tenancy agreements require that keys are returned on or before the last day of the tenancy. Where this falls on a non-working day, tenants are expected to make prior arrangements with the office to facilitate return of the keys or use our post-box if the office is closed. In the absence of such arrangements, charges may apply in line with the terms of the tenancy agreement. These charges are not intended to be punitive but reflect continued possession and associated costs.
We also acknowledge that you provided more than the minimum required notice, which we appreciate. However, notice periods and end-of-tenancy procedures are separate matters and are applied in accordance with the tenancy agreement.
We are committed to acting fairly and transparently at all times and always take clients instruction.
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5/5
GoogleVery nice professional agents to deal with.
Quiet precise and on point. Oskar and Ross were always available when needed for queries. Will recommend them to family and friends going forward.
Florence Β· 8 May 2026
Agent replied Β· 8 July 2026
Good morning,
Thank you for your review. We will be sure to pass your feedback on to Oskar, Ross and the rest of the team.
We look forward to assisting any family or friends you send our way.
Best wishes,
Balgores, Romford
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5/5
GoogleI couldnβt be happier with the service I got from DDM. As a developer, Iβve dealt with quite a few agencies, and these guys really stand out.
They were on top of everything from start to finish always chasing things up, keeping the process moving, and pushing to get the deal over the line as quickly as possible. It made a big difference having that level of support.
What I appreciated most was how fair they were throughout. They handled things properly for both me as the seller and the buyer, which you donβt always see. It felt balanced and honest the whole way through.
Communication was great, always clear and straightforward, and I always knew where things stood. Overall, just a really solid, professional service.
Would definitely recommend DDM.
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Bekson Β· 30 April 2026
Agent replied Β· 31 July 2026
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with DDM Residential. Our team prides itself on providing proactive support throughout the process, and it's great to know that our efforts made a difference. We appreciate your recognition of our fair and balanced approach, as well as our clear communication. Your recommendation means the world to us, and we look forward to assisting you again in the future!
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5/5
GoogleJoseph was great to work with; professional, responsive, and proactive throughout the process. He made everything feel smooth and well-managed, and I always felt informed. Iβd happily recommend him.
Olga Β· 19 May 2026
Agent replied Β· 19 June 2026
Thank you from Richard James, Mill Hill, NW7
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5/5
GoogleWe had a great experience with Richard James and in particular Natalie who is always responsive, proactive and very helpful in getting the sale over the line. Would recommend.
Emma Β· 19 May 2026
Agent replied Β· 19 June 2026
Thank you from Richard James, Mill Hill, NW7
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.