Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
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5/5
GooglePalmers and Partners have been amazing ! Specifically Ollie, who, frankly, has kept me sane and been the most supportive, kind, professional agent and shown such empathy throughout. Iβve sold an old and complicated property which, not only required an agent who knew process but understood the specifics of my home. Ollie was always available, he never over promised and always communicated well and was available to support me at my home with viewings and recognised, empathised and provided professional insight and advice whenever I needed him. I can not imagine going through this process without him and Palmers β¦. Honestly the most lovely team of people that I could wish for.
Moving is a headache β¦ Ollie and Palmers are the paracetamol ! Thank you all π
Sal Β· 29 November 2023
Agent replied Β· 24 October 2024
Dear Sal
Delighted we finally got your sale over the line after a long process, congratulations and hopefully your beautiful new home will all be worth the effort.
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5/5
GoogleWe worked with Tom Bishop on the purchase of our house and are incredibly satisfied with the service we received. Tom has been excellent at communicating throughout and has always kept us in the loop with updates and guidance. We had some delays and issues that came up but Tom was very professional and genuine with his advice. The house buying process is a stressful one but a good estate agent really makes the difference, so thank you Tom. I would definitely consider Palmer and Partners if buying/selling in the future and would recommend to others.
Thanks again, K&E
Magali Β· 29 November 2023
Agent replied Β· 24 October 2024
Dear Magali
Thanks for your wonderful review and we are delighted to have been able to assist you on your new home.
Best wishes for the future.
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5/5
GoogleI have always thought it isnβt that important which estate agent you choose as with Rightmove a buyer will eventually turn up. After my recent experience I believe you do need a dynamic estate agent such as Lucy Green and her team Palmers estate agents.
After the sale is a very important time and Claire will keep you well informed step by step If you have a property to sell please get in contact with Lucy Iβm confident you will not be disappointed.
Andrew Β· 25 October 2023
Agent replied Β· 24 October 2024
Dear Andrew
Congratulations on the exchange of contracts and thanks for your kind words.
Best wishes for the future.
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5/5
GoogleHaving just exchanged contracts on the sale of my property I want to thank Tom Bishop for his hard work, support and patience. Tom has been amazing, nothing was too much trouble for him and he spent lots of time providing updates and guidance about the progress of my sale-not to mention offering a counselling service!
Thank you again Tom, itβs been a pleasure and I would have no hesitation in recommending Palmer and Partners or using them again in the future. Claire
Claire Β· 25 October 2023
Agent replied Β· 24 October 2024
Dear Claire
Congratulations on your sale, thanks for your amazing review and best wishes for the future.
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5/5
GoogleWe have recently used Palmer and Partners to sell our property in Sudbury. We worked with Jon initially to get the property on the market and Tom kept us up to date following an offer on our property. I have friends and family selling their properties with different agents and their experience was nothing like what Palmer and Partners offered us. Both Jon and Tom kept us updated every step of the way without us having to chase anything, our property was marketed so well and sold quicker than I expected. All in all I would not hesitate to recommend Palmer and Partners to anyone. Selling a house is stressful enough but Palmer and Partners eased any concerns we had! Thank you again so much for everything!
Sinead Β· 25 October 2023
Agent replied Β· 24 October 2024
Hi Sinead
Thanks for your lovely review we really appreciate your feedback, best wishes in your new home.
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5/5
GooglePalmer and Partners were brilliant. Andrew who came round to do the valuation and dealt with the offer we had on the house was lovely, professional and thorough. Jess who then dealt with the rest of the sale was encouraging, moved things along at a good pace and responded to every query I had. Everyone I came into contact with from Palmer and Partners was great and the team sold the house quickly, for a price I was very happy with. Thanks for all your help
Lauren Β· 8 October 2025
Agent replied Β· 22 October 2025
Hi Lauren,
We're absolutely delighted to hear that you had a brilliant experience with Palmer & Partners! We're thrilled that Andrew and Jess provided you with a professional and thorough service from start to finish.
We're particularly pleased to hear that Andrew's valuation and handling of the offer on your house was impressive, and that Jess's encouragement and prompt responses helped to move the sale along at a good pace. We know that selling a house can be a stressful and emotional experience, but it sounds like our team did everything they could to make the process as smooth and hassle-free as possible.
We're also grateful for your kind words about the rest of the team at Palmer & Partners. We're proud of our team's commitment to providing excellent customer service, and it's wonderful to hear that everyone you interacted with was great.
We're thrilled that we were able to sell your house quickly and for a price you were happy with. That's what we strive for with every client, and it's great to know that we were able to achieve that for you.
Thank you again for taking the time to share your wonderful feedback with us. We're honoured to have had the opportunity to work with you, and we hope you have a great future in your new home.
Best regards,
The Palmer & Partners Team
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5/5
GoogleI can't fault Palmer & Partners Ipswich. The second time using them in 5 years, and they have once again impressed me from sorting viewings to constant updates throughout the process of selling my property, to helping to close the sale. Special mention to Ollie Findlay who communicated clearly, professionally, and above else, mindfully when things became stressful. Thanks, Ollie!
Richard Β· 4 November 2024
Agent replied Β· 11 November 2024
Hi Richard,
Thank you so much for your wonderful feedback and for choosing Palmer & Partners Ipswich for a second time. We're thrilled to hear that we've impressed you once again with our service throughout your property sale.
It's particularly gratifying to know that you found our team helpful at every stage - from arranging viewings to providing constant updates and assisting with the closing of the sale. We strive to make the selling process as smooth and stress-free as possible for our clients, and it's rewarding to hear that we've achieved this for you.
We're especially pleased to hear about your positive experience with Ollie Findlay. Clear, professional, and mindful communication is exactly what we aim for, particularly during the more stressful moments of a property transaction. We'll be sure to pass along your kind words to Ollie - feedback like this is always appreciated by our team members.
Thank you again for your trust in Palmer & Partners Ipswich and for taking the time to share your experience. We look forward to the opportunity to assist you again in the future should you have any other property needs.
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5/5
GoogleGood viewing of property .
Dawn was friendly and able to answer all the questions we had about the property
Thank you
Julie Β· 4 January 2026
Agent replied Β· 10 January 2026
Thank you so much for your lovely review! We're delighted to hear that you had a good viewing of the property and that Dawn was friendly and knowledgeable, answering all your questions.
It's great to know that Dawn provided you with the information and guidance you needed to help you make an informed decision about the property. We strive to create a positive and supportive experience for all our clients, and it's wonderful to hear that Dawn embodied those values.
Thank you again for taking the time to share your feedback with us. We're glad that you had a positive experience with Dawn and we look forward to helping you find your perfect property.
Best regards,
The Palmer & Partners Team
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5/5
GoogleAnouska was professional polite organised and ever so knowledgeable. Her open honest demeanour made me want to bye a property on the spot. I would advise everyone to use this lady she really is good.
Anna Β· 25 August 2025
Agent replied Β· 8 September 2025
Hi Anna,
Thank you so much for your glowing review! We're absolutely thrilled to hear that Anouska made such a fantastic impression on you. Her professionalism, politeness, and expertise are a credit to our team, and we're delighted you found her to be so knowledgeable and trustworthy.
We're delighted to hear that Anouska's open and honest approach made you feel so confident in her abilities. We're very proud of her and the exceptional service she provides to our clients.
Thank you for your wholehearted recommendation - we're so grateful for your kind words and look forward to helping many more clients in the future!
Best regards,
The Palmer & Partners Team
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5/5
GoogleI found my new house on rightmove via Palmers and Partners estate agents. From the beginning I have found their services very professional and very friendly. My estate agent Tom was very efficient in keeping me up to date with the process and was helpful of any questions or concerns I had. All in all iv had a very positive experience and can't wait to move in. Would definitely recommend Palmers and Partners to my family and friends.
Flutra Β· 25 October 2023
Agent replied Β· 24 October 2024
Dear Flutra
Many thanks for your lovely review we really appreciate this, we look forward to handing over the keys to your lovely new home in a few days.
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5/5
GoogleEfficient helpful and professional. Simon was particularly good at keeping me informed every step of the way. Their valuation was achieved. Highly recommend
Liz Β· 15 November 2025
Agent replied Β· 22 November 2025
Thank you very much for your kind words! We're so pleased to hear that you found our service efficient, helpful, and professional. It's fantastic to know that Simon kept you well-informed throughout the entire process, communication is key, and weβre glad he made such a positive impression.
We're also delighted that we were able to achieve the valuation for your property and meet your expectations. Thank you for your recommendation, it truly means a lot to us!
Wishing you all the best and thank you again for choosing Palmer & Partners.
Best regards,
The Palmer & Partners Team
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5/5
GoogleI would highly recommend Palmer & Partners and in fact I already have to a work colleague. I've just sold my home through them and they were professional, friendly and consistent throughout the process. I was super impressed and grateful to have dealt with Chelsey and Tom who were great! Thank you all!
Emma Β· 24 November 2024
Agent replied Β· 8 December 2024
Hi Emma,
Thank you so much for your high recommendation and for taking the time to share your positive experience with Palmer & Partners! We are thrilled to hear that you recently sold your home with us and found our team to be professional, friendly, and consistent throughout the process.
We truly appreciate your kind words about Chelsey and Tom, they will be delighted to know that they made such a positive impact on your experience. Our goal is to provide exceptional service to all of our clients, and your feedback reaffirms our commitment to that mission.
Thank you for referring us to your work colleague; it means a lot to us. If you have any other needs in the future or need assistance, please donβt hesitate to reach out.
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5/5
GoogleFantastic service & support from P&P and specifically Chelsey. We encountered many issues with our chain along with delays and problems in general (none of it P&P fault) and Chelsey went above and beyond on multiple occasions to motivate the sale and process forwards. Would most certainly sell via P&P again purely down to this service alone and client first approach. Everyone we have spoken to at P&P has been polite and supportive, Thank-You.
Tall Β· 25 October 2023
Agent replied Β· 24 October 2024
Thanks Paul for your lovely feedback and best wishes on your new home.
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5/5
GooglePalmer and Partners gave excellent advice and service from start to finish. Their representative had sensible and realistic discussions with us about the asking price and the way that it should be presented and also took great care to produce superb photographs of the interior of the house. There were some difficult moments during the sale process but Palmers handled all matters calmly, efficiently and professionally and produced an excellent end result. Recommended strongly.
John Β· 25 October 2023
Agent replied Β· 24 October 2024
Dear John
Many thanks for your lovely review and best wishes for the future.
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5/5
GoogleI would highly recommend Palmers & Partners - from the offset they were professional, kind and friendly. It took a long time for myself to find another property and at no point did I feel pressured by P&P and they were able to ease my anxiety and support me through my journey.
Lasharn Β· 1 December 2024
Agent replied Β· 8 December 2024
Hi Lasharn,
Thank you so much for your glowing recommendation! We are delighted to hear that your experience with Palmer & Partners was so positive from the very beginning.
It's great to know that our team was professional, kind, and friendly while supporting you through the property search process. We understand how important it is to feel relaxed and supported during such a significant journey, and weβre glad we could help ease your anxiety along the way.
Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need assistance in the future, please donβt hesitate to reach out.
Thank you once again for choosing Palmer & Partners!
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5/5
GoogleWe have no hesitation in recommending Palmer and Partners.
Our initial contact was with Lucy Green who valued the property, Lucy was very professional and remained a valuable point of contact whenever we needed advice or reassurance.
Our main dealings were with Lucy and Ollie who was also very supportive and kept us updated throughout the process and they both went that extra mile but the whole Palmer and Partners team were great.
Pauline Β· 25 October 2023
Agent replied Β· 24 October 2024
Dear Pauline
Thanks for your lovely review and thanks for your custom.
Best wishes for the future.
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5/5
GoogleI spoke with three estate agents before deciding on Palmer & Partners to manage the sale of my house. Their knowledge of the area and market was top notch, viewings were arranged quickly, and I secured a satisfactory price based on their valuation. Communications were great end to end, and I'm very happy to recommend them for property sales.
Sam Β· 26 June 2024
Agent replied Β· 24 October 2024
Thank you so much for your glowing review! We're thrilled to hear that our knowledge, swift viewings, and effective communication made your home-selling experience a success. It's wonderful to know that you secured a satisfactory price and felt confident in recommending Palmer & Partners for property sales. If you ever need our services again or have any questions, please don't hesitate to reach out.
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5/5
GooglePalmer and Partners were absolutely amazing! Particularly Tom and Chelsey. They kept me up to date throughout the whole process and always answered any questions I had swiftly. Communication was excellent. If you are wanting to move home I would definitely recommend Palmer and Partners. They are kind, caring and professional. Thank you so much!
Michelle Β· 25 August 2024
Agent replied Β· 24 October 2024
Hi Michelle,
Thank you so much for your wonderful review! We're thrilled to hear that Tom and Chelsey provided you with excellent service and kept you updated throughout the entire process. It's great to know that communication was excellent and that they were able to answer your questions swiftly. We appreciate your recommendation and are glad we could make your home-moving experience a positive one. Thank you for choosing Palmer and Partners!
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5/5
GoogleDawn was lovely, booking process was great. On time, easy, and helpful!
N Β· 5 January 2026
Agent replied Β· 10 January 2026
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Dawn and the booking process.
It's fantastic to know that Dawn was lovely to deal with, and that the booking process was efficient, easy, and helpful. We strive to make our processes as smooth and stress-free as possible, and it's great to hear that we were able to achieve this for you.
We'll be sure to pass along your praise to Dawn - she'll be delighted to know that her efforts made a positive impact on your experience.
Thank you again for taking the time to share your feedback with us. We're so glad you had a positive experience with Dawn and the booking process!
Best regards,
The Palmer & Partners Team
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5/5
GoogleTom Bishop at Palmer and Partners was instrumental in helping me purchase my first house. His assistance was invaluable throughout the entire process. Tom was incredibly responsive, promptly addressing all of my inquiries and ensuring a smooth transaction. I couldn't have asked for a better agency to work with. Thank you, Tom, for your exceptional service! You are the best! 10/10
Eszter Β· 28 March 2024
Agent replied Β· 24 October 2024
Thank you so much for your wonderful review! We're thrilled to hear that Tom was instrumental in helping you purchase your first house and that you found his assistance invaluable throughout the entire process. Providing exceptional service and ensuring a smooth transaction for our clients is always our top priority.
We're glad to hear that Tom was incredibly responsive and promptly addressed all of your inquiries. At Palmer and Partners, we strive to go above and beyond for our clients, and it's fantastic to hear that Tom's dedication made such a positive impact on your experience.
Thank you once again for choosing Palmer and Partners, and for taking the time to share your feedback. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!
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5/5
GoogleFrom the initial phone call requesting a valuation to the final completion of our property I can only say they were excellent going over and above our expectations. Ollie was brilliant at keeping us informed throughout the process even when there was nothing to report he would call weekly to give us an update. I donβt know who took the photos but they were great, I am very fussy but didnβt need to alter anything. I would have no problems recommending Palmer and Partners and will use them again if the need arises. Well done to a great team, very professional, good old fashioned service.
Christine Β· 25 October 2022
Agent replied Β· 24 October 2024
Dear Christine
Thanks for giving us a wonderful review we really do appreciate your comments.
Best wishes in your new home from
the team.
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5/5
GooglePalmer & Partners came highly recommended to Me & I will do the same & advise anyone reading this to Choose them. From 1st Contact to Completion they provided excellent Customer Service, helpful advice & gave me confidence during what was a testing time ultimately ensuring the Property was Sold to my satisfaction.
PG Β· 26 July 2024
Agent replied Β· 24 October 2024
Thank you for your glowing recommendation! We're delighted to hear that Palmer & Partners provided you with excellent customer service and helpful advice from start to finish. It's wonderful to know that we could give you confidence and satisfaction during a challenging time. We appreciate your trust and recommendation, and we're here to help anytime you need us!
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5/5
GoogleDawn was very approachable, friendly and knowledgeable.
Jessica Β· 3 January 2026
Agent replied Β· 10 January 2026
Thank you so much for your lovely review!
It's wonderful to know that Dawn made you feel at ease and was able to provide you with the information and guidance you needed. We strive to create a welcoming and supportive environment for all our clients, and it's great to hear that Dawn embodied those values.
Best regards,
The Palmer & Partners Team
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5/5
GoogleAmazing from start to finish. I cannot thank Lucy and Ollie enough. Selling a house felt so easy and we were on the market within days and then sold subject to contract in days. Lucy did a brilliant job with the photos, marketing and efficiency. Ollie kept our buyers updated throughout while we looked for an onwards purchase which was one less thing for us to worry about. Professional and friendly, and will recommend to all.
K Β· 25 October 2022
Agent replied Β· 24 October 2024
Dear Katie
Thanks for the lovely review and best wishes for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.