Trusted Agent profile · Ipswich
★★★★★
952 reviews across 3 platforms
Office 45, Masterlord Office Village, West Road, Ipswich, IP3 9SX
Martin and Co's office in Ipswich, at Office 45, is rated 2.2 out of 5 across 952 reviews on three platforms, including 94 Google reviews rated 4.3.
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
4/5
TrustpilotHAPPY DAYS RECOMMEND MARTIN & COMPANY
I took out my frustration with estate agent! Completly my fault I couldn't find the street!I hv used Martin & Company in the past they hv always been professional and look forward to them finding me forever home!
1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting, no care for anyone moving into their houses or flats, never have time to fix problems in property. They do not clean, or refurbish at all pre-moving in which I think is disgusting when they make so much money. Lazy and unprofessional.
5/5
GoogleMartin & co have managed my property for several years. They are very professional and efficient. I have no hesitation in recommending. Not the least expensive but you get the service to match.
1/5
TrustpilotDreadful company
Dreadful company. Totally incompetent maintenance department. Do not reply to emails with regards to urgent repairs or any repair in fact. Fortunately, we are able to leave the property but some are not so lucky. Unprofessional letting companies like this should be struck off.
4/5
TrustpilotViewing
Viewed a couple of houses and get all the information we needed and they were able to answer all our questions.
1/5
TrustpilotSuch a trash company
Such a trash company So stupid people out there just avoid them at all costs!!! Just waste of time!
1/5
TrustpilotWorst agency ever
Worst agency ever, incapable of resolving anything on time and when they do resolve something eventually it’s done but cheaply and not to a good standard the landlords are getting serious ripped off! They are a disgrace.
5/5
TrustpilotAn exceptional service
An exceptional service. I felt in steady reliable hardworking hands. They gave prompt and effective communication and action throughout the sales processes, facilitating a rapid deal and resolving queries and difficulties effectively and efficiently. Also a pleasure always to speak with.
5/5
TrustpilotExcellent Customer Service
Recently used this service from a tenant perspective. I would rate all there Staff 110% regards commication and efficiency. They went way above what any Estate Agent would do. It was much appreciated thank you guys couldn't have done the move without you all.
5/5
TrustpilotExcellent rental agency
I rented a flat wit them for more than three years and always found all members of the team to be extremely responsive and helpful. I would definitely recommend them to both landlords and tenants.
1/5
TrustpilotLack of Communication
Don't even bother with them, I found their lack of communication absolutely rude. Will say they'll do something for you and then they don't even bother, like its too much effort for them.
5/5
Trustpilotreally pleased with the customer…
really pleased with the customer service and support ozzy is the man verry helpful and answered any questions i had it was stress free and straight foword in property over 2 weeks now and verry happy highly recomended
1/5
Trustpilotthe scammed me out of my holding…
the scammed me out of my holding deposit and wont return in. Bury st edmunds office. This company are thiefs
5/5
TrustpilotVery helpful team
Very helpful team. Bought our first home. Thank you
1/5
TrustpilotAvoid!!!
Zero stars for this company.Please avoid this agency, Staines-Upon-Thames branch. Dishonest and unprofessional agents Doreen and Imran.Rubbish agency.
5/5
TrustpilotExcellent Service and would highly…
Excellent Service and would highly recommend. Emma and Martin really helpful from start to finish.
5/5
TrustpilotExceyanf efficient service
Exceyanf efficient service. Looked for a quick relocation and everything was done in 3 weeks. Excellent service from Charlotte. Very helpful and responsive
5/5
TrustpilotAmazing!!
Can't be more happy with the service i have received. I unfortunately didn't take down the lady's name who showed me arround the house but she was lovely and lesley has been so lovely!! Honestly can't thank you enough!!
1/5
TrustpilotAvoid if your looking to rent.
I just won't ever use this branch of estate agents again.
Hi Laura-Jayne, We are sorry to hear that you had a bad experience with a Martin & Co office and we would like to hear more of your feedback. Please could you let us know which office you used so that we can investigate further?
5/5
TrustpilotMartin and co staff are fabulous
Martin and co are great ..I've been in contact with a lady called Angela who's been fabulous sorting out my tenancy and bond. always efficient too great job from all the staff. would definitely recommend
1/5
TrustpilotI have been waiting for over a year for…
I have been waiting for over a year for a few things to be fixed and I am still waiting!They are the worst!!! They score 0 stars for me but that option isn't available! Martin and Co Harborne Birmingham!!
1/5
TrustpilotPoor
Poor , don't tell you if you have been successful in applying for a property to rent just ignore you very picky on who they rent to , just wasted my time
1/5
TrustpilotI'm a landlord and had a poor…
I'm a landlord and had a poor experience from Martin & Co Sutton Coldfield.I would avoid.
5/5
TrustpilotProfessional, personable and a great communicator
Eleanor from the Exeter branch gave us an excellent viewing today. She’s professional, personable and a great communicator. Highly recommended. ⭐️⭐️⭐️⭐️⭐️Helena & James Varney
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin and Co's Ipswich office has 952 reviews across three platforms: 94 on Google, 1 on Yell, 857 on Trustpilot (across the whole business).
Martin and Co Ipswich is rated 2.2 out of 5 across all 952 reviews, and 4.3 out of 5 on Google from 94 reviews.
Martin and Co Ipswich, Office 45, Masterlord Office Village, West Road, Ipswich, IP3 9SX.
