5/5
GoogleI had a very pleasant experience with the team at Martin & Co. I just recently moved in to the UK. Mr Simon, came in early for the viewing and gave me useful tips. I finally found a flat that met my specifications through them
Trusted Agent profile · Ipswich
Martin and Co Ipswich reviews
★★★★★
952 reviews across 3 platforms
Office 45, Masterlord Office Village, West Road, Ipswich, IP3 9SX
Martin and Co's office in Ipswich, at Office 45, is rated 2.2 out of 5 across 952 reviews on three platforms, including 94 Google reviews rated 4.3.
Reviews
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
Google1/5
TrustpilotVery friendly until they have your…
Very friendly until they have your money.Once moved in they instantly changed to unhelpful greedy selfish people.Just want to rob you and make your life hell.Reported many problems but they were ignored.Would not touch these guys with a barge pole!Avoid at all costs!!!!
1/5
TrustpilotAmazingly bad
Martin & Co are setting new standards for letting agents in London. If you thought their greediness was impressive (with nearly 3 times the usual rate for reference checking) you'll be stunned at their complete lack of competence, their total lack of interest, and their abilities in lying directly to your face.
5/5
GoogleMy girlfriend and I let a property in Ipswich from Martin & Co Ipswich and they’re by far the nicest letting agency we’ve dealt with. Seem happy to go above and beyond sorting out things relating to mail, utilities and all sorts of other stuff that my previous letting agents wouldn’t dream of!
1/5
TrustpilotLeeds branch (letting)
Leeds branch (letting) - terrible and untrustworthy, they spend your money without consent and have little regard for what they can do with client's funds in spite of it being illegal. Third party services provided for repairs are mostly poor quality and unchallengeable. I'm looking to exit as soon as possible.
4/5
TrustpilotMartin & Co Wakefield.
Martin & Co Wakefield.My experience to date with the Wakefield office and staff has been brilliant, they listen to em and act on any requests.All our friendly and polite.Excellence service from the various contracted services, Paul the plumber/handyman, Adam the gasman.Best wishesRuth VCastleford, Wakefield
5/5
GoogleMartin & Co are without doubt the most capable, professional and obliging Letting Agent we have ever had the pleasure to work with. We as Landlords have always felt very well looked after...they manage any problem so efficiently, with minimum fuss and in such a friendly way. We would recommend them to anyone!
1/5
TrustpilotTerrible company to deal with..
Terrible company to deal with..We are a small company and its been impossible for us to get paid from them.They make promises.Can never speak to a managerThey hide behind front of house people.Warning to all contractors avoid like the plague
1/5
TrustpilotGiles Mugford from Camberley Branch
Giles Mugford, Camberley Branch.Property: 2 Lower Canes, Yateley, GU46 6PYI put an offer of £290,000 on 26-May-2015. My offer was declined with the reason that my offer was lower than other offers. From land registry, I see that property was then sold for £271,000 on 18th Aug 2015. Wonder why?
1/5
TrustpilotRe your complaints
P. BOUCHER - reference you teview of 4/09 - Brighton Branch. If you want to reach out to me via Trust Pilot?
1/5
TrustpilotAbsolutely shocking service
Absolutely shocking service, lied to multiple times and spoken to like dirt on the bottom of their shoe Do not recommend
1/5
TrustpilotVery poor advice
Very poor. They seem rather incompetent and give very poor advice
1/5
Trustpilot£25 for a 2 minute reference
£25 for a 2 minute reference is a joke....All about the money, customer service/satisfaction comes second unfortunately.
Agent replied · 23 August 2024
Hi Adam, We're sorry to see that you are not satisfied with the service received from a Martin & Co office. All of our reference checks are done by a third party supplier, these are very thorough checks and the costs from the supplier are passed along to the customer. If you would like us to look into this complaint in more detail, please let us know the local office you have used.
4/5
TrustpilotKerri from Martin & Co Westbury showed…
Kerri from Martin & Co Westbury showed us around a couple of properties this weekend. She was there early and super friendly and nice to deal with.
1/5
TrustpilotAll agents were rude
All agents were rude, inconsiderate and unprofessional. I am specifically talking about the branch on Essex Road
Agent replied · 23 August 2024
Hi Sofia,Apologies that you weren't happy with your experience with one of our offices. If you would like to speak with the Director of that office who can review your complaint further you can contact him on 020 7359 0800. Martin & Co (UK) Ltd
1/5
TrustpilotRenting nightmare
We reported damp in February and have only just been contacted back to say the damp won't be fixed as the landlord can't affordit. The fact that the letting agent think the landlord's response is reasonable just proves how much this company DOESN'T care!!
5/5
TrustpilotLesley Earl at the bebington office…
Lesley Earl at the bebington office couldn't have been more helpful. Kept us updated. We didn't proceed with the purchase due to personal reasons, however, our experience of dealing with lesley was a very positive one.
1/5
TrustpilotSo time came for the review
So time came for the reviewThe worst experience ever.The worst agency ever. They just want to take the money by finding a place and then they are awfullThey do nothing I totally do not recommend .Absolute rude and unprofessional
5/5
TrustpilotA massive thank you and well done to…
A massive thank you and well done to Emily, Tom and all of the staff at Martin and Co nothing was to much trouble they sold our property in a couple of weeks and we are now nearing completion, thanks again to all concerned.Peter and Christine
1/5
TrustpilotAwful in Birmingham
Awful in BirminghamKeep your flats!
1/5
TrustpilotDon't work with Tenants
Don't work with Tenants. Just the greedy landlords.
5/5
GoogleGary at martin and co went above and beyond to help me get my rental deposit back. Proactive professional and extrmemely approachable Nice to deal with someone who actually enjoys there work Will definitely use them in the future
5/5
TrustpilotMartin and co (Cardiff) 5*
I recently purchased a property using Martin and co (Cardiff branch). The service was wonderful, the people were helpful and friendly. They helped get the completion date moved forward and were there on hand when I needed them. I would recommend and use them again.
1/5
TrustpilotTerrible company - Avoid!
Terrible company that only care about money. Harassed us constantly and tried to accuse of things that were simply not true! They rarely respond to emails. Avoid this company at all costs! Worst 2 years of my life having to deal with these
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martin and Co Ipswich
How many reviews does Martin and Co Ipswich have?
Martin and Co's Ipswich office has 952 reviews across three platforms: 94 on Google, 1 on Yell, 857 on Trustpilot (across the whole business).
What is Martin and Co Ipswich's rating?
Martin and Co Ipswich is rated 2.2 out of 5 across all 952 reviews, and 4.3 out of 5 on Google from 94 reviews.
Where is Martin and Co's Ipswich office?
Martin and Co Ipswich, Office 45, Masterlord Office Village, West Road, Ipswich, IP3 9SX.
