Trusted Agent profile · Ipswich
★★★★★
624 reviews across 2 platforms
2, Friars House, Ground Floor, Ipswich, IP1 1SL
Leaders Lettings's office in Ipswich, at 2, is rated 4.6 out of 5 across 624 reviews on two platforms, including 616 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ipswich.
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
5/5
GoogleGood and professional service, all paperwork done online via docusign, convenient and helpful 👍PositiveQuality, Professionalism
Hi Ott Tuulberg, Thank you for the great review of our Leaders Estate Agents Ipswich team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleFantastic assistance from Natalie with my property and helping me find a new tenant in such difficult times
Hi Linda Harvey! Thanks for the amazing review and star rating! All the best, Leaders Estate Agents Ipswich
3/5
GooglePretty average agent. Takes a while to get things fixed at your property. Wouldn't rent again.
Thanks for taking the time to leave us a review about our team in Ipswich. We always want to offer the highest level of service wherever possible to our customers and its a shame you haven't received this, it is our intention to provide a straight forward service and resolve problems efficiently and would like to offer our apologies that this has not been the case . we're unsure if there are still issues outstanding then please get in touch with the property management team on 01473 214 441 (option 3) so they can find out, try to resolve them and turn your experience into a better one. Kind Regards, Leaders
5/5
GoogleHave recently had to use the Ipswich Leaders Branch for my field of work. One member of staff had been dealing with the entire enquiry, Sophie. Had outstanding customer service and really went out of her way to ensure we achieved what we were after. Very professional. Thanks,
5/5
GoogleMe and my husband are looking for our first home together and we are being dealt with by harry dack at leaders he has been most helpful with very quick responses to emails and phone calls and doing the upmost he can to help us get into our new home.
5/5
Googleoutstanding customer service from James and Chelsea got me 20k over the asking price for my house
Hi Guy, we are so happy to read such a great review about Leaders and the team at Ipswich! We recognise how complicated the sale of property can be and are so pleased to read that James and Chelsea were able to offer so much assistance to you throughout and even secure you more than the asking price you were after! If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help! Kind Regards, Leaders
5/5
GoogleVery nice people to talk too no hassle just great
Hi Jeremy Pollard, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Ipswich. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleI had Ryan Sheppard through my process. The instant I met he was very formal but relaxing to speak to. Always answered any questions I had as quick as he could, if he didn’t have the answer he went away and found it out for me.
5/5
GoogleVery helpful estate agents. I've been looking for a property for a while now as want my own independence. Been talking with a chap named Ariel he has been very attentive and responds to my messages even out of hours keeping me upto date on properties.
5/5
GoogleCould not be happier with the service provided by Chelsea in Sales, efficient and great communication!!
Hi Danni, thank you so much for your positive comments about the team at Leaders in Ipswich! We are so pleased to read of the exemplary service that Chelsea has been able to provide you throughout your experience. We will ensure that your comments are passed onto Chelsea. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards Leaders
1/5
GoogleLeft hand never knows what right hand is doing...unorganized
Dear Mr Tyrer, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Ipswich office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please contact us via email customerrelations@lrg.co.uk as we would be more than happy to discuss this with you. Mandy Klopper, Customer Relations Team
5/5
GoogleThe best service, professionalism and friendly attitude!PositiveResponsiveness, Professionalism
Hello Krasen Krastev Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleWe have quite large portfolio of the properties. The next time one comes up for renewal we will not hesitate with placing with yourself , due to Ryan’s help and professional assistance with our last letting. He is a great asset to your company!
5/5
GoogleHighly impressed with the friendly, professional staff. Supported us at every stage. Thank you
Hi Theresa, we really appreciate your positive review and are delighted to receive such a high star rating! we're so happy you found our staff to be so supportive during your experience with Leaders Ipswich. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Leaders
5/5
GoogleGreat customer service from Jade, she was really helpful and friendly. Would highly recommend.
Hi Holly, thank you for your kind review about the service you have received from the team at Leaders Ipswich and specifically Jade; we will ensure your comments are passed on. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards Leaders
5/5
GoogleGreat support provided to me assisting me with my property check out. Highly recommend
Hi Linda, thank you for taking the time to leave a review about your recent experience with the team at Ipswich, we are pleased that the team have been able to offer assistance. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleLeaders are a pleasure to with. James in particular in the sales team has been great to work with in our property search. He is very professional and knowledgable about the Ipswich market. He goes out of his way to help in any way he can.
5/5
GoogleExcellent service, Ariel helped me find a flat very quickly, everything was fully explained to me and he has been a great help with any questions I have had, highly recommend him to anyone looking to rent. Great job Ariel, thank you.
5/5
GoogleFrom start to finish the customer care experience has been great, I am glad I chose Leaders to rent with and in particular to Freya for making it all happen so quickly
5/5
GoogleI have been dealing with Harry Dack to help find my son a flat to rent. I can say he has been extremely professional and couldn't have been more helpful. I/we have been kept to date all along the way. Great work.
5/5
GoogleSuper helpful with our house hunt, excellent customer service would highly recommend
Hi there, thank you so much for your positive comments about Leaders Ipswich! we are so pleased that the team were so helpful throughout your property search and that they were able to deliver such a high level of customer service. Thank you for taking the time to leave us this information about your recent experience. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleGreat service from Chelsea, would definitely recommend leaders to friends and family
Hi Sharlene, thank you for your kind review, we are delighted that Chelsea has been able to deliver such exemplary service to you throughout your experience and we will ensure that your comments are relayed onto Chelsea. Thank you for your review and recommendation, we hope you have a great day! Kind Regards, Leaders
5/5
GoogleGreat team who has been willing to help us from the get go. Ryan, Natalie and Hannah who we have been dealing have been fabulous. Great customer care and highly recommend Leaders (in Ipswich) as an estate agents. Thanks guys X
5/5
GoogleRating only, no written review.
Dear, Joel Fernandes! Thanks for the great review! All the best, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ipswich.
