Trusted Agent profile · Ipswich
★★★★★
619 reviews across 2 platforms
2, Friars House, Ground Floor, Ipswich, IP1 1SL
Leaders Lettings's office in Ipswich, at 2, is rated 4.6 out of 5 across 619 reviews on two platforms, including 611 Google reviews rated 4.6.
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
5/5
GoogleNot only do they have some of the nicest properties they have such helpful staff. Ariel showed us round multiple properties and actively contacted us when suitable properties came up, personable and professional, couldn't recommend enough.
5/5
GoogleVery good company, excellent customer service and caring staff
Hi Dounia, many thanks for your kind words.
5/5
GoogleLeaders have got to be the best agent in Ipswich, always professional and friendly. I would like to mention Andrew and Holly in particular as they do an amazing job every single time. Highly reccomended.
5/5
GoogleRating only, no written review.
Dear Shwetambari Ingawale! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleOverall i was very pleased with the esate agent (ryan), very keen and lovely to chat with with. Put us in a very calm environment and made it a very enjoyable viewing. Highly reccomend!
5/5
GoogleThis is the first time I have used Leaders, and I have found their lettings department to be very professional. Harry has kept me updated on a regular basis, which I very much appreciate.
5/5
GoogleFantastic service provided by James Murley. He is both professional and friendly and has made selling my house extremely easy. He is a credit to your company and should be treasured by Leaders.
5/5
GoogleHarry from the Ipswich Branch has found us a house to rent. He is very informative and knowledgeable. He’s very polite and is always on time to viewings.
2/5
GoogleRating only, no written review.
Dear Dominika We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance and have asked a member of the Property Management team to make contact with you as soon as possible. Kind regards, Customer Care Team
5/5
GoogleI have found James and the rest of the Leaders team a pleasure to deal with. Friendly and helpful staff in both sales and letting. Would recommend.
1/5
YellAwful
The only thing they are speedy with is taking your money. Merged with Westbrook and covered up terrible practices and no referencing of tenants. Delays to everything. Manager never available.
4/5
GoogleRating only, no written review.
Dear Patience Jemutai! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
Google5.0 /5 I received a truly great service! Friendly and knowledgable of the market, my property was let and occupied within 3 weeks of agreeing terms with JSM.
5/5
GoogleExcellent customer service from Lorraine and Andrew in property management. They both assisted with my query thoroughly and efficiently. I would definitely recommend Leaders.
1/5
YellNever use again
Will be moving my business from you asap, Monika's behaviour and attitude were most unprofessional and shocking to say the least!
5/5
GoogleGreat service from the lettings team, hassle free and very pleased, i would recommend this company.
5/5
GoogleBrilliant company! Thanks for making our move easy and stress free
3/5
GoogleUnfortunately depending on the person, they aren't quite friendly
5/5
GoogleRating only, no written review.
Dear Mercy Mthunzi, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Ipswich branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
1/5
GoogleRating only, no written review.
Dear Joshua Kemp, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Misha Skaria! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Nathaniel Goulbourne, Thank you for the great review of our Leaders Estate Agents Ipswich team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Dear Vasco T.! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
4/5
GoogleRating only, no written review.
Dear, Jane Licence! Thanks for the great review! All the best, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
