Trusted Agent profile · Ipswich, Suffolk

haart Ipswich reviews

★★★★★ Excellent

1,119 reviews across 3 platforms

Electric House Lloyds Avenue, Ipswich, Suffolk, IP1 3HT

Part of haart, see every office.

haart's office in Ipswich, Suffolk, at Electric House Lloyds Avenue, is rated 4.8 out of 5 across 1,119 reviews on three platforms, including 1,002 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.7 / 5

1,002

Reviews on Google

This office

Facebook logo

4.8 / 5

112

Reviews on Facebook

This office

View Agents logo

5.0 / 5

5

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ipswich office, from every platform, shown as written. First names only.

2/5

Google

I rarely post a negative review but, I'm so tired of being given the run around by Haart. Originally had George out in June/July 2018 after my Dad had passed and he gave such an excellent and accurate review of his property. I had multiple calls back from their call centre about if we were looking to continue. Several short sharp conversations later I told them to stop calling me as I was still grieving and needed probate to complete. I recommended Haart to my Brother (despite the call centre issue) to get them back out after we were all approved and there was so many "booking errors" or "not in the diary" excuses for three meetings that were a no show. Sadly I said this didn't sound right and called to get George back out so we can iron out the last of the details as I was looking to get the house on the market within the next few days. EXACTLY the same thing happened again. This was despite speaking directly to George to make the appointment. I have been sat at this property for over an hour, have made two calls in and I'm just given the same excuses. Edit: despite my bad experience I was pleased to have been contacted by the area manager. I feel my situation and feedback has been taken on board and has restored some of my faith in this office

Laurie · 29 July 2019

Agent replied

Thank you very much for sharing these comments, Laurie Jones. We will investigate this matter internally and deal with accordingly.

5/5

Facebook

Terrell dealt with us when we were looking for somewhere to move. He was friendly and made us feel eased with the process of looking for a place to live while staying very professional. He contacted us when any new places come available in which he knew would be the right kind of places for us. I would highly recommend getting Terrell to help you with any queries you may have regarding moving. He helps make the process a lot less stressful.

Charlie · 28 July 2019

Agent replied

Charlie Farber, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Ipswich (Lettings).

5/5

Google

Haart have gained a Loyal customer in me. I would prefer to only work with Haart for any of my property dealings Terrell Denton helped me find the perfect property for me location and budget wise, Thank you very much Terrell and Haart's team and their partners helped me go through the renting process with ease. Really appreciate their quick and thorough responses and client centered thinking.

Srikanth · 20 June 2022

Agent replied · 19 June 2024

Hi Srikanth, Great to hear you are really happy with Terrell and the service, Lara Stevens Lettings

4/5

Google

I am a landlord of several residential properties, and have been dealing with Nathaniel Goulbourne regarding tenant finding, and end of lease actions. I have found Nathaniel to be attentive and professional, and after discussing some improvements that we felt would help us, Nathaniel has implemented these and given us an even better service

Alan · 24 August 2023

Agent replied · 19 June 2024

Hi Alan, Great to hear you are happy with the service and Nathaniel. Lara Stevens - Residential Lettings.

5/5

Google

i just want to say everyone at the haart team has helped from start to finish they are a great time i wanna give a massive thankyou to Darcey and Lara who have helped throughout the whole process

Beau · 24 July 2024

Agent replied · 23 August 2024

HI Beau, great to hear you are happy with Darcey and the service, Lara Stevens Residential Lettings

5/5

Google

Dealt with Jake Richardson who helped me out with a rental deposit issue I had. He was really helpful - 1st class service! Thanks mate.

Steve · 22 June 2021

Agent replied · 19 June 2024

Thank you for your kind words :-) Lara Stevens Lettings Manager

5/5

Google

Haart Lettings Agents has the best service in securing property. This statement is not complete without mentioning Darcey, she has an exceptional Customer Care service, very patient and extremely helpful. Thank you.

Shumirai · 25 October 2024

Agent replied · 8 November 2024

Hi Shumirai, Great to hear you are happy with Darcey and the service :-) Lara Stevens Residential Lettings

5/5

Google

They are very helpful, patient, friendly and professional. Always there when you have a question or need anything. Especially Lara, Laura and Connor are outstanding. Thanks for everything you helped with.

Jung · 1 September 2019

Agent replied

Dear Jung Ag, Thank you for leaving such great and detailed feedback about your experience with haart Ipswich estate agents.

5/5

Google

Hayley Jones was an absolute star. I don't think I've had such a friendly, informative, helpful house viewing like the 2 I've just had. Fantastic and would recommend Haart wherever possible.

Jen · 29 July 2019

Agent replied

Hi Jen Nolloth, we are very happy to have provided you with such a positive experience!

5/5

Google

Amelie kindly took me to the property showed me round and then took me back home. Although the property wasn’t right for my needs, she was very helpful and would send me other properties I may be interested in.

Joanna · 24 June 2024

Agent replied · 23 August 2024

Hi Joanna, Thank you for your 5* rating a kind words :-) Jamie Crew, Sales Department

5/5

Google

I've been dealing with Haart for a couple of weeks now and it has been excellent. Hannah Turner has been the agent that we've dealt with and she has been nothing but friendly, helpful and proactive in our search for a property. Communication has been excellent and any questions I have had have been answered quickly and concisely. I honestly can't fault them. Thank you!

Thomas · 12 February 2018

5/5

Google

I viewed several properties with haart Estate agents mainly dealing with Hayley Jones she was absolutely amazing and friendly. I was to say the least rather awkward and had a lot of questions. Nothing seemed out of her way or to bother her and was only to happy to help with a smile. Always sent properties that matched my search requirements which made searching alot easier. So thank you very much for her time, patience and understanding

Jason · 26 March 2020

Agent replied

Dear Jason Woollard, Thank you for leaving such great and detailed feedback about your experience with haart Ipswich estate agents. We hope to see you soon!

5/5

Google

Jake Richardson is my property manager, he always responds quickly and is on hand to deliver an excellent service; polite, motivated and with attention to detail - I cannot speak highly enough about him and the way he represents Haart Letting. A true ambassador for the company. Great service - keep it up :-)PositiveResponsiveness, Quality, Professionalism

Chris · 20 June 2021

5/5

Google

Darcey helped me a lot in clarifying my doubts regarding which property I should move into. And she helped me a lot in figuring out my finances and easing my decision making process.

Muhammad · 23 September 2024

Agent replied · 23 October 2024

Hi Muhammad - Great to hear you are happy with Darcey and the service - Lara Stevens Residential Lettings

4/5

Google

Hayley Jones is full of energy and superfast to respond to any queries. It was lovely speaking to her, she has amazing communication skills.

Rizwana · 30 May 2021

Agent replied

Hi Rizwana, thank you for this kind review. Matthew Jaques EA Sales

5/5

Google

I dealt with Henry Lane at the Ipswich office who swiftly found me a room in the area I was looking for and at a price below my maximum budget, he also helped me through all the reference checks and the level of service he provided was very high. I would not hesitate in recommending Haart to anybody wanting to rent a property.

Steve · 12 February 2019

5/5

Google

Been really helpful throughout buying and selling my property great team to work with especially Lauren for her hard work keeping me updated regularly with processes she is the best

Daniel · 29 July 2019

Agent replied

Dear Daniel Brown, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5/5

Google

Ollie, George, Adam, Neil, Corrine, Hayley, Tony, Kristy and Steve are all fantastic. Ollie guides the team with great finesse, George takes on the fabulous properties, Adam progressed my sale fantastically, Neil, Corrine and Hayley are fantastic at negotiation and were great on the viewing. The mortgage guys were so helpful and made the financial side of the process easy. Overall what a fantastic team, I will not hesitate to recommend haart of Ipswich to anyone, well done.

Connor · 29 July 2019

Agent replied

Dear Connor Manning, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope you enjoy your new home Oliver

5/5

Facebook

The service I received from Connor and his team was friendly, professional but not pushy at all. Everything was explained well and then the pace of events determined by myself.

Andy · 20 May 2019

Agent replied

Dear Andy Garnham, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.

5/5

Google

Neil has been excellent throughout my purchase. He has kept me up to date and has answered any questions raised. I will certainly recommend him to friends and family.

Dan · 30 October 2019

Agent replied

Dear Dan Cullum, Thank you for leaving such great and detailed feedback about your experience with haart Ipswich.

4/5

Google

Hayley has been Very helpful With mine and my fiance‘s property search, has been very open and honest about the properties and the work that she thinks needs doing

Declan · 24 October 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Corinne Reed has been most helpful and supportive I would like to thank her for the work she put into my purchase. Barry

Barry · 25 June 2021

Agent replied

Hi Barry, Thanks for your amazing review and for pointing out Corinne's excellent service. Matthew Jaques - EA Sales

5/5

Google

we would like to say a big thank you to Hayley for her supper service helping us to purchase our 2 bed propertyPositiveProfessionalism

Michael · 20 June 2021

Agent replied · 19 June 2024

Hi Michael, Great to hear you are happy with the service, Matthew Jaques - Sales

5/5

Facebook

i just want to thank Tyron for helping us move in to our new home, he understood exacly what we wanted and managed to move us inwith no bother

Manoil · 27 September 2019

Agent replied

Hello Manoil Alexandru, we appreciate you taking the time to leave us this feedback.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Ipswich

How many reviews does haart Ipswich have?

haart's Ipswich office has 1,119 reviews across three platforms: 1,002 on Google, 112 on Facebook, 5 on View Agents.

What is haart Ipswich's rating?

haart Ipswich is rated 4.8 out of 5 across all 1,119 reviews, and 4.7 out of 5 on Google from 1,002 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ipswich won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Ipswich office?

haart Ipswich, Electric House Lloyds Avenue, Ipswich, Suffolk, IP1 3HT.

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