Trusted Agent profile
★★★★★
367 reviews across 3 platforms
1 Butter Market, Ipswich IP1 1BA
Fenn Wright's Ipswich office at 1 Butter Market is rated 4.5 out of 5 across 367 reviews on three platforms, including 148 Google reviews rated 4.4. The 205 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
5/5
TrustpilotFantastic team at Fenn Wright
Being a Property Developer I deal with Estate Agents a lot. Fenn Wright are streets ahead of the others. Friendly and totally professional. They chase the selling and buying process until they get the process done. I now use them to sell my properties and when possible buy. Great job guys. Thanks
5/5
GoogleEvery staff member we have spoken with right from viewing to applying for a tenancy, have been very friendly. Special thanks to Karl for going the extra mile to try to find answers to property queries we’ve had.
Hi Laura, many thanks for your fantastic feedback which has been passed to Karl and the lettings team. Thank you, Stella
5/5
TrustpilotAmazing customer service :)
Kirsty at Fenn Wright Stanway was amazing! She always kept us informed and up to date <3 Very professional company, always punctual when we had viewings and always happy to answer any questions we had. We would absolutely recommend using Fenn Wright if you are looking to buy or sell.
5/5
GoogleFriendly, helpful and patient service from Chris and the team as we sold our property from a distance away. They went the extra mile to make sure the sale went through. I would definitely use them again.
Hi Fiona, thank you for leaving such a great review which has been passed to Chris and the team at Ipswich. Thanks again, Stella
5/5
YellA faultless service during difficult times
My sister and I, can highly recommend Fenn Wright Ipswich.Natasha was so efficient and effective in handling the sale of our parents property. Everything was managed so professionally.The house and garden was exquisitely photographed and Natasha was always complimentary,warm and kind.She showed great empathy,respect and understanding of the sad loss of our dear mother this year.The house sold within minutes of being placed on the market for a little more than the asking price and the sale was completed in just 3 months!SalThe fees were very reasonable too.We can't thank you enough Natasha for making this difficult time seem so easy.Karen and Adele
5/5
TrustpilotWould really recommend Fenn Wright
Would really recommend Fenn Wright, they have been really communicative and helpful throughout the whole selling process of my house. Excellent service, thank you
5/5
TrustpilotA big thank you to the whole team for…
A big thank you to the whole team for holding my hand throughout some difficult times. You were all amazing & I will be thoroughly recommending Fenn Wright of Colchester to anyone who asks! My thanks again to all involved.
5/5
TrustpilotCouldn't have asked for more....
We found the staff in the Colchester Office to be really helpful particularly Ben & Kirsty. Kirsty provided weekly updates from the bottom of our house sale and purchase chain all the way to the top - Thank you.
5/5
TrustpilotGive Charley a raise 🙌🏻
Charley has been a ray of sunshine through the entire process of moving into my first house. She has been working hard every day to chase solicitors and vendors to keep things running as smooth as possible. She has been the only person to keep me updated on progress and always taking my calls and queries.
5/5
TrustpilotKirsty
Kirsty, at Fenn Wright was superb from start to finish. Not only great at her job but you can tell Kirsty really works hard to push things forward and do best for her clients. Thank you Kirsty, I wish you all the best. Grant.
5/5
TrustpilotHighly recommended estate agents in Colchester
I used Fenn Wright to market and sell my father's property in Colchester. The level of service I enjoyed throughout the process from Kirsty King and her team in their Stanway office was excellent and I would highly recommend Fenn Wright to anyone who is selling a property.
5/5
GoogleI recently used Fenn Wright to sell my late father's house. I'm based 180 miles from Ipswich so it was a slight worry not being on hand during the process, but it all went quickly and smoothly and Ryan answered all my questions in a professional and reassuring manner! They also recommended a good firm of solicitors (Attwell's) for the conveyancing, for which I was very thankful!
Hi Dave, thank you for your feedback which has been passed to Ryan. Thanks again, Stella.
5/5
GoogleAfter an awful experience with a previous, different, estate agent, we were apprehensive working with Fenn Wright. Our worries and concerns were blown out of the water by Shannon Lay who was incredibly proactive in progressing our purchase and keeping us updated on any and all developments. Will certainly be recommending the Ipswich branch of Fenn Wright to any and all friends that need estate agents services!
Hi Matthew, many thanks for your fantastic feedback which has been passed to Shannon and the Ipswich team. Thank you, Stella.
5/5
TrustpilotThe people from Fenn Wright were…
The people from Fenn Wright were professional but friendly and very supportive with good advice throughout the process of selling my house. I can without reservation recommend them.
5/5
TrustpilotHannah Potter
Hannah Potter Was my sales progress person.And she was excellent at keeping me up to date on the progress of the sale and any any information from the sellers to myself. Finding out what was holding up the sale and communication what that was from both sides excellent eperanxe is be very happy to recommend Hanna and fenns.
5/5
GoogleAlfie’s excellent photography made our home stand out in a highly competitive space. As a result of his professionalism and great communication skills, our property was sold in an instant to the very first viewer!
Hi Lena, thank you for your fantastic feedback which has been passed on to Alfie and the team. Thanks, Caroline
5/5
TrustpilotYou won’t regret using Fenn Wright
I had my mums bungalow on the market with 2 previous estate agents and we had very little interest, very little involvement from the companies we had chosen, that changed immediately we instructed Fenn Wright.
5/5
GoogleSelling my beloved Dads bungalow has been made as painless as possible. Callum - ever helpful always answered my questions swiftly and Jackie has provided me with weekly updates on the progress once a buyer was found who they knew really wanted the property. I have been really impressed. Thank you Ipswich Team :)
Hi Toni, thank you so much for your lovely comments which have been passed on to Callum, Jackie and the team. Thank you, Caroline
5/5
TrustpilotExcellent client focused service
It wasn’t the easiest journey to exchange contracts but Kirsty supported us all the way. Very client focused, supportive and not just 9 to 5. Jonathan was very diligent with the initial advice and preparing the sales materials.
5/5
TrustpilotThank you Kirsty at Fen Wright
We are very happy with the service provided by Fenn Wright. Kirsty kept us in the loop throughout. She called us weekly just to let us know how things were progressing, and responded to our queries promptly via email. We are so glad the property we wanted was listed with yourselves.
5/5
TrustpilotRecently sold a property
Recently sold a property, Kelsey was helpful and kept us informed at each stage. Graham Buxton was really helpful with the initial going to market set up. We had previously let the property for a number of years as well. Overall I would definitely use them again, they're friendly, helpful and give honest information with regard to valuations.
5/5
TrustpilotBig Company, Personal Service
I would like to thank Emily Barrell, Manager of Lettings, who was professional, proactive and knowledgeable throughout the time I let my property.. She was a pleasure to deal with and I would highly recommend her to anyone who appreciates a top quality service.
5/5
GoogleThank you to Callum Jacobs & Shannon Lay for their hard work in getting both our sale and purchase over the line. Both very diligent and professional in what they do.
Hi Tommy, many thanks for your fantastic feedback which has been passed Callum and Shannon. Thank you, Stella
5/5
YellHighly recommend
From the moment Callum came to give us an evaluation of my friends house for probate and then supporting us to sell her house in an incredibly difficult situation to Shannon regularly providing us updates on how things are going, Callum and Shannon have been amazing. I would highly recommend this estate agent and should I move again, i wouldn’t hesitate in using them. Thank you so much Callum and Shannon for making a very difficult time for us a little easier
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fenn Wright's Ipswich office has 367 reviews across three platforms: 148 on Google, 14 on Yell, 205 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Fenn Wright is rated 4.5 out of 5 across all 367 reviews, and 4.4 out of 5 on Google from 148 reviews, checked 9 October 2026.
Fenn Wright, 1 Butter Market, Ipswich IP1 1BA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.