Trusted Agent profile · Ipswich
★★★★★
370 reviews across 3 platforms
1 Butter Market, Ipswich, IP1 1BA
Fenn Wright's office in Ipswich, at 1 Butter Market, is rated 4.5 out of 5 across 370 reviews on three platforms, including 148 Google reviews rated 4.4.
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
5/5
TrustpilotI can’t recommend Fenn Wright enough
I can’t recommend Fenn Wright enough! Kirsty, Adam, Paul everyone has been really accommodating and helpful. Their experience and expertise really showed.Kirsty with her regular updates and friendly manner really made the experience so much easier. Thanks for everything!Amy & Rhys Best
5/5
TrustpilotExcellent customer service
I have bought a property in Woodbridge recently and Fenn Wright was involved in selling the property to me on behalf of the seller. I have been very impressed with how customer oriented and professional everyone in their team has been throughout the entire process. I highly recommend them.
5/5
GoogleGreat help with a short notice viewing
Thanks for the review.
5/5
TrustpilotVery professional company
Very professional company to deal with from start to finish. Kirsty gave us regular updates on a weekly basis, if it wasn’t for her we wouldn’t have known what was going on. Highly recommend them and they would certainly be my first choice in the future.
5/5
GoogleVery helpful and friendly staff, always keep you in the loop and answer any questions you have about your property transaction.
Hi Nick, many thanks for your review which has been passed to the team at Ipswich. Thank you, Stella
5/5
TrustpilotAgents hard work to help
Kept informed of the progress of the chain regularly. Helped and understood what needed to be done. Wasn't even my house agent but done what ever she could to assist and explain. Top rating only because of Kirsty King's hard work! Big assest to this company.
5/5
GoogleWe asked Fenn Wright to sell our house after being unsuccessful with another local agent. They were very helpful and professional and found us a buyer quickly and we've now moved into our new house with their able assistance.
Hi John, thank you for your fantastic feedback which has been passed on to the Ipswich team. Thank you, Caroline
5/5
TrustpilotKirsty at Fenn Wright has been…
Kirsty at Fenn Wright has been incredible. She has kept me up to date on what has happened throughout the chain. Any issues she worked tirelessly to get resolved. The move would not have happened without her. 5 star Kirsty! Will highly recommend
5/5
TrustpilotPrompt and efficient service
I had a query so called and left a message on Saturday afternoon. By 9:10am on the Monday I had received a response, from Jake Richardson at the Colchester branch, and my query was answered fully.
5/5
YellA very professional outfit.
I found that all my dealings during the house sale were conducted in a cordial and professional manner. All feedback was both timely and pertinent. I am unable to find any fault during the whole process.
Hi Trevor, thank you for your fantastic feedback which has been passed on to the team. Thank you, Caroline
5/5
GoogleGood marketing, good service. Carried out every possible viewing promptly. They have enough staff to take the workloads. Good telephone and email communication. I would recommend them.
Hello, thank you for your great review which has been passed on to the team. Thank you, Caroline
5/5
TrustpilotMel Rowlands handled the annual tenancy…
Mel Rowlands handled the annual tenancy renewal of one of our rental properties in a very efficient and timely way. The turnaround time in her agreeing the terms of the renewal with the tenants was excellent.E and J
5/5
TrustpilotGreat service
Hannah Potter dealt with our sale and she was extremely professional and polite at all times. It was, at times, a frustrating sale but she never appeared to let this get to her. Unlike me! I wouldn’t hesitate to recommend her.
1/5
GoogleAbsolute scammers, we complied with every condition they put on a purchase, yet they refused to go along with it despite every promises, definitely not recommend
Hello, I am sorry to read your comments and would welcome the opportunity to discuss this in detail if you would like to contact Joseph Hall, Managing Partner - jth@fennwright.co.uk. Thank you
5/5
GoogleFantastic letting agent! We have been renting through this agency for around a year now and have found FennWright to be nothing but very kind, professional and very approachable. We had an issue with our boiler which was fixed the next morning by 9am having reported it at midday the day before!! The maintance person was also very kind and helpful, solving our issue straight away. Highly recommend :)
5/5
TrustpilotExcellent service, professional and proficient
From the very start, Ben the agent met me at the property for sale. Courteous, friendly and helpful. Thereafter, all queries raised were answered efficiently and politely. Would definitely recommend this estate agent. Now moved in to our new home. Thank you
5/5
TrustpilotGreat Service!
Great Service!Kirsty and Jo were absolutely fabulous thorough the whole process. Excellent communication and great speed at responding to messages and enquiries. Thanks for all your help
5/5
TrustpilotWe’ve been really impressed by the…
We’ve been really impressed by the professionalism and superior support level from Emily Barrell, who also seems to be completely unflappable. Seriously knows her stuff and just handles absolutely everything at a very high standard.
5/5
TrustpilotFennwright have been a really great…
Fennwright have been a really great estate agent from start to finish but we have just exchanged and Kirsty (after sale) helped right the away through, assisting with any issues with the solicitors.
5/5
TrustpilotKelsey in sales progression has been…
Kelsey in sales progression has been great from the start, with a very complex sale involving probate. she was always on top of everything letting me know every step of the way Thanks again Kelsey you are a star Luke
5/5
GooglePunctual and professional, knowledgeable, honest and friendly, and always willing to go the extra mile to help. Would certainly recommend them to anyone, whether they were looking to buy or to sell.
Hello John, thank you for your fantastic review which has been passed on to the team. Thank you, Caroline
5/5
TrustpilotExcellent communication
I was the buyer and the seller used Fenn Wright as their estate agent. Every week I received an update call from Kirsty at Fenn Wright with an update and she was able to answer any queries I had.
5/5
GoogleExtremely helpful, professional and responsive. Good communication and help was always to hand. Express thankyou to Steve and Shannon for going the extra mile. Highly recommend. Jo Nixon
Hi Jo, thank you for your great feedback which has been passed to Steve, Shannon and the team. Thank you, Caroline
5/5
TrustpilotHuge help
Cameron and Hannah at the Chelmsford branch were a huge help whilst purchasing our flat through Fenn Wright. They were always available to ask questions and to help speed things up. It was much appreciated. I would highly recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fenn Wright's Ipswich office has 370 reviews across three platforms: 148 on Google, 15 on Yell, 207 on Trustpilot (across the whole business).
Fenn Wright Ipswich is rated 4.5 out of 5 across all 370 reviews, and 4.4 out of 5 on Google from 148 reviews.
Fenn Wright Ipswich, 1 Butter Market, Ipswich, IP1 1BA.
