5/5
TrustpilotVery impressed
I have been dealing with Kelsey and she has made this process painlessShe has always been at the end of the phone or an email and kept me updated all the way Thank you so much
Trusted Agent profile · Ipswich
Fenn Wright Ipswich reviews
★★★★★
370 reviews across 3 platforms
1 Butter Market, Ipswich, IP1 1BA
Fenn Wright's office in Ipswich, at 1 Butter Market, is rated 4.5 out of 5 across 370 reviews on three platforms, including 148 Google reviews rated 4.4.
Reviews
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
Trustpilot5/5
YellHighly recommended
The sale of my late mother’s house was made very easy by the team at Fenn Wright. Everything from Jason’s valuation and advice on preparing the house for sale to Shannon’s tying up the loose ends as we neared completion was carried out in a friendly and professional manner. I appreciated the regular updates on the progress of the sale. Thank you all.
5/5
TrustpilotExcellent experience buying a property with Hannah Potter at Fenn Wright
Hannah Potter at Fenn Wright was extremely efficient and saw through my house purchase. She answered my questions quickly and reassured me. It was great working specifically with her on this.
5/5
TrustpilotFantastic
Went with Fenn Wright after struggling with another agent and they were fantastic. Sold our house promptly and were by far the most proactive people in our entire chain. Chasing and harrying to get it all done. Thanks.
5/5
GoogleI recently purchased a property through Fenn Wright Ipswich and they have been fantastic. They were very proactive and have communicated throughout the process. Thank you so much!
Agent replied · 13 June 2024
Hi Lydia, thank you for taking the time to write a fantastic review, very much appreciated, thank you, Caroline
5/5
YellAll round excellence.
I recently sold a house in Ipswich using Fenn Wright in Ipswich . We met Shaun . From day one his service and the company service was superb . Realistic valuation , constant updates and everything happening as promised . Best service from any agent we have used and having moved eight times that says something . Don’t go anywhere else !
5/5
GoogleAbsolutely excellent. Got everything done on a tight timeline
Agent replied · 13 June 2024
Hi Jack, thank you for your feedback, Stella.
5/5
GoogleJosh at the Ipswich branch has supported us through the process of selling my mother in law's apartment. I cannot recommend him and Fenn Wright enough. Thank you.
Agent replied · 13 June 2024
Hi Mark, thank you for your fantastic review which has been passed to Josh and the team. Thank you, Caroline
5/5
GoogleExtremely helpful and supportive throughout our move process as we were new to the area this really helped and was a great reassurance. Thankyou
Agent replied · 13 June 2024
Hi Amanda, thank you for your great review which has been passed on to the team. Kind Regards, Caroline
5/5
TrustpilotProfessional and friendly attitude
Professional and friendly attitude. Regular updates throughout the post-sale period. A particularly long postsale period in this instance. Persistency in pushing for information from the buyer, their solicitor and mortgage lender. Politeness in calls and emails.
5/5
GoogleVery friendly people and Excellent customer service
Agent replied · 13 June 2024
Hi Najib, thank you for your review which has been passed to the team at Ipswich. Stella
5/5
TrustpilotAccessibility
Accessibility. This is the key to Fenn Wright’s service. Always ready to discuss progress and to suggest other options. They obtained a steady stream of viewers. I recommend them without hesitation.
5/5
GoogleFantastic service from a great team. Thanks Roseanna and the team.
1/5
TrustpilotHopeless service
I can only endorse the 1* reviews. Their commercial surveyor has repeatedly failed to reply to emails, phone calls, voice messages, texts. We finally had to go elsewhere. No more Fenn Wright for us!
5/5
GoogleVery professional, speedy response..would recommend
Agent replied · 13 June 2024
Hi Mark, thank you for leaving a review which has been passed to the team at Ipswich. Thanks again, Stella
5/5
GoogleGreat work done on my recent purchase from Josh lea. Great communication and a pleasure to deal with. Looking forward to many more deals.
Agent replied · 13 June 2024
Hi Hayden, thank you for your great feedback which has been passed to Josh and the team in Ipswich. Thank you, Caroline
5/5
GoogleVery alive and responsive agent. Polite, and friendly. Sold my house in 2 weeks.
Agent replied · 13 June 2024
Hi Tony, many thanks for your review which has been passed to the team at Ipswich. Thank you, Stella
4/5
TrustpilotGreat support during my sale
Received some great support from Chris and Kelsey, amongst others. They were responsive and able to handle whatever came their way professionally and effectively.
5/5
GoogleVery good and friendly service from the letting maintenance team. Maintenance and repairs have been carried out by competent workers, job well done!
Agent replied · 13 June 2024
Hi Mueller, thank you for your great review which has been passed onto our property management team. Thank you, Caroline
5/5
GoogleWe received an exceptional service from Callum Jacobs. He gave us excellent advice and regular updates resulting in a successful move. Thank you very much.
Agent replied · 13 June 2024
Hi Elizabeth, thank you for your lovely review which has been passed on to Callum and the team. Glad we could help! Thanks, Caroline
5/5
TrustpilotVery helpful and professional They worked really hard on our behalf
They worked really hard on our behalf. Dealt with all the ups and downs in the process with sensitivity and good advice.
5/5
YellBrilliant!
nice to find an estate agent who actually want to work for you, and are not just intrested in selling your home to get their commission.Jason and Sean are an absolute asset to the company.Stressful as it always is, ill happily get in touch with them when we move again (hopefully not too soon though!)
5/5
TrustpilotBrilliant experience with Fenn Wright…
Brilliant experience with Fenn Wright for the recent property purchase I made. Highly recommended. Thanks to the whole team and specially Kirsty who kept me updated regularly.
1/5
TrustpilotI have lost over 50K with Fenn Wright…
I have lost over 50K with Fenn Wright as a managing agent in less than 2 years
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
