5/5
Start to finishβ¦ incredible experience, Callum made the whole process easy and stress free! Thank you guys so much π₯³ β¦
Trusted Agent profile Β· Ipswich
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318 reviews across 1 platform
6 Princes Street, Ipswich, IP1 1QT
Connells Lettings's office in Ipswich, at 6 Princes Street, is rated 4.7 out of 5 across 318 reviews on 1 platform, including 318 Google reviews rated 4.7.
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
5/5
Start to finishβ¦ incredible experience, Callum made the whole process easy and stress free! Thank you guys so much π₯³ β¦
5/5
I went to Connells in Ipswich as James Allen was recommended to me as a Mortgage Adviser. I wanted to see if I could get a mortgage and I had no idea what to do or what to expect. James could not have made the process easier for me, he was committed to finding me the best deal for my situation and my experience could not have been smoother. I received an excellent service and felt like I mattered as a customer and I was kept updated along the way. James and his team provided brilliant customer service throughout. I would recommend James at the Ipswich branch to all I know. I have also been back to him for my re-mortgages too. Thank you very much, I am so grateful for the recommendation to go here!
5/5
My family was relocating to Ipswich from London and we contacted several agents in Ipswich. Connells gave us the best service and helped us secure a good accommodation in good time and at a reasonable cost. Their dedication to work and professionalism is worthy of emulation. Well done to Miriam, Bernice and the entire team at Connells Ipswich π
5/5
Not dealt with the sales team directly although they are always friendly when I go in or call. I've been dealing with James Allen (my mortgage and financial adviser) directly for nearly 3 years now. James is always welcoming and has helped me no end. He comes across very knowledgeable and is always looking for the best deal for me, he is great at keeping you updated too. I look forward to dealing with him further in the future - a real asset to the company
5/5
Having never used a broker before i was slightly dubious about going in with my partner. She however has a life time membership with Connells and now i see why. James was professional, informative and helped every step of the way when we remortgaged. It was so nice to be supported throughout the whole experience. I thoroughly recommend Connells to anyone who needs help or support when dealing with "a house issue". I will be using them again.
5/5
Just wanted to say what a pleasure it was to have the lovely Lily show me around Chatsworth Cres. She is polite, obviously trustworthy and has a good sense of humour which anyone dealing with me needs. I was sorry I didn't like the house enough to buy it for her to make a sale. Sandra Gold-Wood
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
5/5
I just simply cannot recommend James Allen at Connells enough. His knowledge, attitude, perseverance and just pure dedication i have found utterly astonishing. He has supported me through the last few months making everything so clear and easy to understand as well as what to do in order to go forward successfully. I really cannot thank you enough for everything you have helped us with. Well done keep up the good work you should be so proud.
5/5
James Allen helped us as first time buyer and after we told him our situation he knew exactly which product will be best for us and he got it mortgage within 1 week exactly how he said it will be.i will be going to him every time I need a mortgage and I will recommend him to all my friends as this man does exactly what he says. Thank you James Allen for all your help
5/5
Iβd like to thank Marc and Ryan from the Lettings team in Ipswich for all their help and hard work in letting my rental property. They have both provided an excellent service and have given me the confidence to put my trust in them again to handle any future property lets. They are both very professional, friendly & approachable and I have absolutely no hesitation in recommending Connells Lettings in Ipswich to others. The Lettings team in this branch compliments the Sales team very well. Fantastic service from start to finish. Many thanks for all your help.
5/5
Very good service and helpful thanks
Thank you for taking the time to leave a review! We are thrilled that you had a great experience with our service and found our team helpful. We hope to continue providing top-notch service to our valued customers like you. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
Finding a place to stay was made a stress-free endeavour thanks to Connells Ipswich and the fantastic service from Caeal. Caeal was quick to respond with appropriate listings and maintained a level of communication and support throughout the application process that goes beyond what I have experienced with previous agencies.
4/5
Callum was fantastic, and really helped push our move through in the last few days. I could not rate him and the service we received from Connells higher. However the reason the sale needed pushing through was the solicitor recommended by Connells were awful it reflects poorly on Connells. I would not recommend using their solicitors, choose a local independent company!
5/5
I couldnβt recommend James Allen at Connells mortgage services enough. From start to finish myself and my boyfriend felt supported and well advised. I can honestly say we wouldnβt be purchasing the house we have without him. Incredibly professional and always happy to help! We will be returning when our house needs remortgaging as the service was faultless and he made the process so easy! Thank you James!
5/5
Great support from start to finish at Connells, James was excellent along with the rest of the team. As being a difficult time to move over the christmas period Connells managed to complete and deliver good customer service. Thank you
The Connells, Ipswich office thanks you for your 5-star review and especially for ackowledging James and the team for the support given.
5/5
We recently purchased a property through Connells Ipswich. The sale went really well and everyone at the Ipswich branch was very helpful. Special thanks to Callum who went out of his way to help us with any issues and queries we had. Highly recommend using Connells. Many thanks Jo
5/5
After being made homeless due to a relationship breakdown and finding it very hard to secure a private let for me and my grandson due to financial reasons, Leah went above and beyond to help us. she put herself out with constantly chasing other departments and helping find ways that would make me suitable. Thankyou so much Leah, you have made a family very happy.PositiveResponsiveness, Professionalism
5/5
Amazing service and very knowledgeable. I completed a complex remortgage and was amazed by the efforts James Allen put in getting me the best options available. Phenomenal work ethic and will definitely go through him for any future mortgages.
Many thanks for your fantastic 5* review Mariam. I will of course pass on your kind hearted words to our Ipswich branch. Best wishes, Lucy, Customer Relations.
5/5
I am in the process of selling my house with Connells the team clearly work together and are really helpful and professional. I need to highlight Callum as he has been my main point of contact and I cant thank him enough for his patience, advise and general marvellousness.
Thank you for leaving us your superb 5* review Julie Buckenham. Best wishes, Lucy, Customer Relations.
5/5
Caeal was very helpful in us getting our new rental property. We felt that we had him on our side and once we got the confirmation that we indeed got our new home, everything went smoothly there as well. I liked the personal touch that came with dealing with Caeal and the Ipswich Connels team.
5/5
James and his team in the Ipswich branch were very helpful with all of my questions re my mortgage. James was particularly clear on everything and was happy to help. I would fully recommend James Allen and his team.
Hello Ria, thank you for your glowing review of our Connells Ipswich team and the recommendation for James and the team. If there are any other of our services you require then our team will be more than happy to help.
5/5
Excellent service from everyone at Connells from initial visit by Mark to value the house right through to moving day when Gemma kept us informed of developments. Ryan was very professional in his approach in making viewing appointments and providing feedback. They were always available to chase up the problems we encountered along the way and kept things moving once the sale was agreed. Overall couldnβt fault the service from Connells.
4/5
Recently I moved into my rented house through Connells. It was really difficult to get my financial check done through TPA of Connells as I was new to UK. Caeal took initiative to get it cleared. He was helpful throughout. Thank you Caeal!
5/5
Great experience throughout, friendly and professional staff that provided a 5 stars support with our mortgage. Always available to answer any questions and chasing up our case with the lender very regularly. Truly recommend service, couldnβt be happier with James and his team.
5/5
I have found the whole experience of getting a mortgage with Connells a professional one, a big thank you especially to James who got me a better than expected deal which got me my dream home. There was no fuss, limited to what was needed and all done on the phone.PositiveResponsiveness, Quality, Professionalism, Value
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