Connells Lettings reviews

★★★★★ 5/5

Google

fantastic service so far. Harvey came out and valued my flat 2 weeks ago and last week I received offers! Harvey has been great at keeping me upto date with everything that's happening and very informative. I was very nervous about selling as doing it on my own and wasn't sure how any of the process worked. can not rate Connells high enough. Im hoping everything continues to proceed as smoothly as it has and I won't hesitate to contact Harvey if I have an issues. Fab estate agents!

Stephie · 28 August 2020

★★★★★ 5/5

Google

As a first time buyer buying a flat on my own, I had no idea where to start with buying a flat, I contacted many local estate agents and no one stood out as much as Connells. I spoke to Ryan who booked me appointment with James Allen. Once I met James I knew I wanted him to help me sort my mortgage. I have been dealing with James for two years and am in process of updating my mortgage. He is always very friendly and supportive with getting the best mortgage deal for me. I found the whole process less stressful because he put me at ease. He is very kind, professional and very good at his job. I highly recommend him. He definitely deserves the awards on his desk! Thank you James for all your continuing help

Jo · 28 August 2020

★★★★★ 5/5

Google

Katy showed us around a property recently, on a day when we had lots of viewings. Her level of knowledge and preparation far exceeded that of every other estate agent we saw. Katy is genuinely lovely, with such a positive attitude. We are gutted that the property we have found is not through Connells!

Lauren · 24 April 2025

★★★★★ 5/5

Google

Callum was super efficient and delivered a high quality service throughout. His ability to ensure we were updated consistently and chased things down when needed, was super helpful in making sure our transaction was a smooth as can be.

Teon · 20 August 2024

★★★★★ 5/5

Google

James was very helpful and professional, experienced and provided information needed for our mortgaging process. Easy to contact and efficient in replying and answering our questions. Highly recommend. Thanks!

Jemma · 27 November 2024

★★★★★ 5/5

Google

The process of selling our parents house was very stressful and we had some extremely bad luck on the way but Calam at Connells stuck with it, keeping us updated all the way until final completion.

Stephen · 16 February 2026

★★★★★ 5/5

Google

We had gone to many estate agents in Ipswich to look for a new house Connells were the ONLY ones to keep contact and take us serious they helped us even though we didn’t buy a house through them James the mortgage advisor was brilliant and helped our dream come true Gemma was the first person at connells we spoke to and she was excellent when we couldn’t find our home she went the extra mile to write a homebuyer letter and got them posted out to put out our interest in the area we wanted and everyone we had contact with at connells we’re just brilliant I couldn’t recommend them anymore! They all know what they are doing and they keep you updated and respond very quickly!!!

John · 29 August 2018

★★★★★ 5/5

Google

Connells Lettings guys are BRILLIANT! and have been extremely helpful with my move. I would 100% recommend them to anyone! I especially would like thank Tommy & Eric for their hard work throughout the whole process I honestly could not have wished for a more helpful pair and I think the lettings team here are fantastic. I was giving notice as my landlord is selling his home and I was really worried that it was not going to be possible to find a new home in the timeframe we had, but they made it possible. very professional, helpful, hardworking and a 5 star service. well done Connells Lettings I could not fault your service. thank you again for your help Tommy & Eric

Lidia · 29 August 2018

★★★★★ 5/5

Google

James Allen went over and above in securing my mortgage. I cannot rate him highly enough, extremely professional, efficient and really understands his clients. Thank you James another great deal secured!

Tina · 17 October 2024

★★★★★ 5/5

Google

As a first time buyer I approached Connells to find our first property. Although eventually not using Connells to purchase our new home, Ryan Betts was passionate, attentive and welcoming. We did however use James to advise and guide us on the best mortgage to suit our financial situation. It was a smooth and painless process from start to finish and I would highly recommend using Connells if you are thinking of moving home.

Nick · 28 August 2020

★★★★★ 5/5

Google

Highly recommend Connells estate agents. Callum was fantastic from the start. Made the whole sale process a lot less stressful and was always keeping us updated on progress. Thank you again!!

Evie · 24 September 2024

★★★★★ 5/5

Google

Fantastic experience, staff are very friendly and really take the time to explain things and made sure I felt confident on my options. Frequently went above and beyond to make sure I was getting the best possible outcome.

Michael · 10 August 2025

★★★★★ 5/5

Google

James is very good at what he does, he knows his stuff and is efficient and helpful in getting you the best prices and products he can, everything is sorted for you and he’s always happy to answer any questions. Would highly recommended him to anyone looking for a mortgage.

Joanne · 28 August 2023

★★★★★ 5/5

Google

Review of the Connells Team at Ipswich. Since my first contact with Connells at Ipswich, I have become familiar with all the team, who have been both helpful and knowledgeable in relation to my needs.This applies especially to Lily who has been alongside me throughout the negotiations. Now as I hope to be nearing the end of my transactions I cannot thank everyone from the team enough and I wish them well in the future. Sally Marchant 6

Sally · 24 September 2024

★★★★★ 5/5

Google

I have a portfolio of 14 properties located all over the country and through various agencies. Connells lettings Ipswich look after 5 of those properties. They are truly the best letting agents I have ever used. The fully managed, hassle free, service that I have chosen provides a great all in service at a very competitive rate. The Lettings team, headed by Bernice are extremely polite, professional and experienced in finding great tenants and dealing with the day to day issues that can materialise when letting properties. There really aren’t enough superlatives to describe how good the service is that a landlord receives from Connells Ipswich Lettings team. A big well done and thank you!

Michael · 20 August 2024

★★★★★ 5/5

Google

I have never been more happy to be wrong. I was expecting a very long arduous process, with non stop chasing. Mr Callum Byford was nothing less than exceptional throughout the whole process. Mr Byford has been professional, well mannered and understanding through everything. From start to finish he has been there, sometimes speaking to me more than his own family I am sure. I can not recommend Connells and Mr Byford highly enough. I would also like to mention Lily who was great with the viewings. Thank you all.

John · 28 August 2023

★★★★★ 5/5

Google

James Allen has been a tremendous help during my house move. With all the obstacles I have endured, he has definitely been my constant throughout, and always willing to help. I have peace of mind that James will always help with any questions I may have. Thank you!

Marissa · 28 August 2023

★★★★★ 5/5

Google

We have found all of the staff at Connells to be incredibly helpful and approachable, and have made the process as stress-free as possible. As first time buyers, James was so helpful when answering all of our questions regarding our mortgage application, and explained the process so clearly - we would definitely recommend! Additionally, Callum guided us the whole way through our purchase, from our first viewing, right up to completion and we cannot fault the service he provided us with. We felt the communication from Connells was excellent, and Callum ensured to keep us in the loop with any changes. Overall, we have had a really fantastic experience with both James and Callum, and would definitely use Connells again!

Amelia · 28 August 2023

★★★★★ 5/5

Google

Fantastic service from Connells, huge thank you to Callum for his help and advice. Great communication and overall fantastic service. Thank you!

Jade · 27 November 2024

★★★★★ 4/5

Google

In March 2024 we went to see some new build houses at Barrelman’s Point, Shotley Gate, Ipswich. On entering the sales office on site we were met by Ashleigh who was …

Lyn · 16 January 2026

★★★★★ 5/5

Google

During a long, drawn out and complicated sale, the manager and her staff, particularly Callum, were brilliant throughout - always professional and pleasant throughout. They are a lovely team who work well together and we both appreciated their help and advice.

Liz · 1 December 2023

★★★★★ 5/5

Google

Connells were absolutely brilliant, I couldn’t fault them. Eric and April were really friendly and ready to help (they answered any question I had!). Thanks so much for your hard work in helping us to find the right place and all the support along the way. We really appreciate the ease of all of it and how Eric and April were always at hand to assist. 100% recommend! Thank you

Ellie · 29 August 2019

★★★★★ 5/5

Google

Superb customer service and attention to detail. Lily has been so helpful, efficient and personable . It has been a genuine pleasure.

Rebecca · 17 October 2024

★★★★★ 5/5

Google

Thus is the second time we have used James, this time for our first mortgage renewal. Throughout the whole process he was very professional, kept us updated, and answered any queries we had promptly and clearly. We will definitely be using him again.

Adam · 28 August 2023