Every review we hold for the Inverclyde office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely delighted with the fantastic service from Slater Hogg in & Howison in Greenock.
We have used Slater Hogg twice in the last 2 years and both properties have sold within a week of going on the market.
Slater Hogg make everything easy from sending out their valuer, photographer and the home report surveyor.
Special thanks go to the mighty “A” Team Catherine, Gillian and Georgina thank you all for the professional 5 star service you all provide.
I would have no hesitation recommending Slater Hogg & Howison to any family and friends who were thinking of selling their property.
You guys are simply the best
Charlotte & Nigel Lorimer
Charlotte · 27 October 2019
Agent replied · 25 October 2024
Thank you Charlotte for taking the time to leave us your detailed 5* review! I will, of course, make sure your kind words are forwarded to our local Slater Hogg & Howison team. Kind regards, Scott
★★★★★ 5/5
GoogleBeing a first time buyer, I didn't have clue about the process of buying a house. The staff at SH&H were incredibly helpful, friendly and reliable. They were in touch throughout the entire process making the whole experience pleasent and painless. Absolutely delighted with our house and can't thank the staff at SH&H and Ross enough.
Michelle · 8 February 2025
★★★★★ 1/5
GoogleFeedback: I was added to their database in November, have been pestered repeatedly by multiple members of staff to push me to buy. Firstly, had a viewing of a flat by Georgina, she didn’t really want to chat and more or less wanted me in and out. She also repeatedly called me the wrong name which I later had to correct her. After around a week, she called to ask if I’d made a decision. I advised her (again) that I wasn’t going to be making a decision till the beginning of December. I then spoke with Catherine who called me to see if I’d made a decision and advised of an experience I had four years ago with the mortgage advisor, was more or less called a liar on the phone that this never happened after the mortgage advisor slammed the phone down on me when I couldn’t attend an appointment. I’ve been sent two properties and because I haven’t arranged a viewing now I’m being asked if I want to be removed from their database? Why? I haven’t bought anything yet? 😂 Do you want my business or not? Your practices are from the Stone Age. Give up the hard sell, it’s arrogant, aggressive and puts people off.
Alan · 27 October 2018
Agent replied · 25 October 2024
Hi Alan, thank you for taking the time to leave us your feedback. I am sorry to learn that you had not been happy with the service you received from the mortgage advisor four years ago. We do always aim to provide a very good level of customer service and I am sorry if we have fallen bellow this standard. Your feedback will be presented to the Retail Performance Director who looks after the local area so that your concerns can be addressed locally with the team. If you would like to discuss any further issues you have experience or would like to for me to pass on any further feedback, please feel free to e-mail us directly at review@countrywide.co.uk. Kind regards and best wishes on your future house hunt. Scott.
★★★★★ 5/5
GoogleJust sold our house through Slater Hogg, Greenock and was impressed by the level of service. The quote from David for selling was the most competitive with Home Report for free and once signed up the level of service didn't drop. Catherine managed our sale and was so easy to work with, always there at the end of the phone (or called me back quickly) every time I needed her input. Gillian, was also very helpful too. We were also happy with the quality of the photos and video and how quickly we went from agreeing to sell with Slater Hogg to when it went online for sale to selling our house. All in all a very good team effort. We didn't need to use any of their other services.
Linda · 27 October 2018
Agent replied · 25 October 2024
Thank you Linda for taking the time to leave us with your wonderful 5* review of the service you received from Slater Hogg & Howison in Greenock. It was great to read that you were impressed by the level of service you received and all in all a very good team effort. Best wishes, Emma.
★★★★★ 5/5
GoogleFantastic service from slater hogg. They provided my home report as part of the cost of the sale and the girls in the office were very friendly.
My property sold STCM within 5 weeks and I got the full home report value, which really isn’t easy in this market.
There mortgage advisory/financial services service is also available, and that is well worth doing too.
Thanks again to Catherine and Alistair and co for helping me make the big move!
Jonathan · 27 October 2018
Agent replied · 25 October 2024
Thank you for the great 5 star review.The Slater Hogg & Howison team in Greenock are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleDelighted to work with the Team at Slater Hogg, Greenock branch on the quick rental of property. All staff extremely helpful and kept me up to date with progress at all times, highly recommend Slater Hogg for property rental
Lorraine · 28 May 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation Lorraine Dymond. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNiall and Olivia, what a team throughout the whole viewing and signing of documents to picking up the keys they have been a wonderful help for myself and finance, made the whole process of renting out first property very smooth and stress free. Thank you so much
Ross · 6 April 2025
★★★★★ 5/5
TrustpilotIt was a nice easy and efficient…
It was a nice easy and efficient experience. The agents were nice and friendly. Everything was dealt with in a timely and orderly manner.
Raphael · 23 January 2024
★★★★★ 5/5
GoogleWhen my wife and I decided to move to a different apartment, we had the pleasure to meet with Olivia and Niall from Slater Hogg & Howison. So far, they have been incredibly helpful and kind. Always ready to help and available to chat if we're having some issue.
Luca · 11 January 2025
★★★★★ 1/5
TrustpilotShocking sales tactics
Viewed a house they were selling and put in an offer. During a conversation it was inferred that the seller would only accept our offer if we sold our house through them. I asked if that's what they meant in case I mis-heard and they repeated it. I questioned if this would not present a conflict of interest and was told no. Checked with another estate agent and they agreed with me (we weren't selling through them so it wasn't just to get our business). Wouldn't touch Slater Hogg with barge pole!
Jane · 25 March 2023
★★★★★ 5/5
GoogleGreat service, great communication, catherine is excellent
David · 23 April 2025
Agent replied · 8 July 2025
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our service and communication. Catherine is a valued member of our team and we are glad to have her on board. Thanks for choosing us! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEfficient and effective management from Slater Hogg's Greenock team: Niall & Olivia.
David · 11 January 2025
Agent replied · 8 February 2025
Thank you for your terrific 5* review and for your complimentary comments David. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service and support thanks to Greenock staff.
Gerald · 26 October 2021
Agent replied · 25 October 2024
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would be happy to recommend the Greenock lettings team to handle anyone's rental properties. Both Nicola and Emma are professional and helpful. They have a vast knowledge of local rental market and quickly handle any issues. A pleasure to work with.PositiveResponsiveness, Quality, Professionalism
Linda · 26 October 2022
Agent replied · 25 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleOlivia and Niall have been a great help. Thank you.
Juli · 18 October 2024
Agent replied · 25 October 2024
Hello Juli,
Thank you for your wonderful 5* review! We're delighted to hear that Olivia and Niall were able to assist you so well.
Best regards,
Lucy, Customer Relations Team
★★★★★ 1/5
GoogleTerrible I was an office junior & when it says 9am we were opened at 9am couldn't be bothered with my concern Slater Hogg no compassion at all
Jacqueline · 26 October 2023
Agent replied · 25 October 2024
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional service from Niall and Olivia, the customer portal is excellent.
Andrew · 26 August 2024
Agent replied · 25 October 2024
Thank you Andrew for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs new landlords we have found Nicola's experience invaluable. She has steered us through the process in a friendly, supportive and efficient manner. Communication has been first class and all issues dealt with quickly. Would be happy to recommend her and Slater HoggPositiveResponsiveness, Quality, Professionalism, Value
Frances · 26 October 2021
Agent replied · 25 October 2024
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 4/5
GoogleExcellent service from Abi. Always helpful and friendly she keeps me up to date throughout any repair process which is excellent as it can be stressful!
G · 26 October 2023
Agent replied · 25 October 2024
Thank you for your excellent review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEmma and Nicola are fantastic letting consultants. They have always demonstrated fantastic efficiency in finding the suitable client for letting. Their attention to detail is very professional with that personal touch. Well done girls.PositiveResponsiveness, Quality, Professionalism, Value
Lynda · 26 October 2022
Agent replied · 25 October 2024
Thanks for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would highly recommend Slater Hogg & Howison in Greenock to sell your property. I've recently sold my property with their help. I was kept updated on a weekly basis by Catherine. Everyone I spoke to was helpful and friendly. Any questions I had were always answered. I wouldn't hesitate to use them again.
Paola · 27 October 2018
Agent replied · 25 October 2024
Thank you Paola for your wonderful recommendation and 5* review! It is great to read that you were kept fully informed and found everyone in our branch helpful and friendly.
Best wishes, Scott
★★★★★ 5/5
GoogleAlways helpful and cooperative - WY
William · 4 October 2024
Agent replied · 25 October 2024
Many thanks for your outstanding 5* review and your generous comments William. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotHi it’s a pleasure to deal with the…
Hi it’s a pleasure to deal with the team my contact person was Kirstie McKinon I phone her maybe 50 times she was helpful and calm every single time I called she sorted out all my problems and help me out to get the house.I recorded 100%Thanks very much
Marcel · 26 February 2024
★★★★★ 5/5
GoogleWell done! We were delighted with your services and house sold very quickly. Good to know someone was at the end of a phone to give advice.
Best wishes to you all for a successful 2021.PositiveResponsiveness, Professionalism
Aileen · 26 October 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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