Slater Hogg & Howison Greenock Sales reviews

★★★★★ 1/5

Trustpilot

A simply awful experience with SHH as a…

A simply awful experience with SHH as a landlord.Their communication when it occasionally happened was awful and their organisation shocking. Staff don’t seem to care and communications were so poor it was almost unintelligible .As examples they failed to pass on rent due and had to be constantly pushed to address the damage that occurred to the property. There was at best misleading information and at worst untrue information. I would never do business with them and advise others to avoid at all costs. I have rented my property through others and it was in different league.

Ken · 20 May 2026

★★★★★ 1/5

Trustpilot

If I could give it no stars I would

If I could give it no stars I would, trusted them with my property to rent. Continually asked them to do inspections on property but only one Inspection was completed over 2 years , asked again to be completed the next year but never completed. When tenants moved out and got exit report was told that it was one of the worst the person completing the report had seen. There was nearly £3000 of damage to the house and a garden full of German shepherd faces, which my neighbour told me the was where the dog did the toilet as it was never walked. It was then I found out my one bedroom house was not just for the couple but their baby , one of the adults brother and his dog and a cat. If the visits were completed as requested all of this would have been picked up. All I received back was the £700 deposit to repair house to be re rented. Another thing is that no exit meter readings were taken between renters resulting in me be sent bills for tenants who had not paid their bills I took my own readings and paid what I owed and advised provider to sender the remaining bills to slater Hogg and howison to pay as the hadn't been taking meter readings. I asked to be transferred to countrywide but was told by the manager that this couldn't happen until bills to OVO were sorted so I had to continue dealing with a company who I had no faith in and at that point I decided to sell the property as all the issues were having an effect on my health. I had asked on several occasions for the complaint department details to lodge a complaint but no one could help me with this

Sandra · 14 April 2026

★★★★★ 5/5

Google

Many thanks to Catherine, Kieren and the rest of Team at Greenock - 1st class (or 5 star!!) service from start to finish from everybody involved - making what can be a stressful time in to an extremely positive experience. Professional, courteous, patient and relaxed - all served with a side of good humour and experience. Please do not hesitate to use them as your Agents - they won't disappoint.

Paul · 3 May 2025

★★★★★ 5/5

Google

I’m absolutely thrilled with my new apartment, and I owe a huge thank you to Niall and Olivia for making the entire process seamless and stress-free! From the very beginning to the moment I collected the keys, they were professional, attentive, and incredibly supportive. Their communication was prompt and clear, ensuring I always felt informed and confident at every step. They went above and beyond to accommodate my needs, turning what could have been a daunting journey into a truly enjoyable experience. I couldn’t have asked for better letting agents, Niall and Olivia made securing this apartment effortless, and I’m so grateful for their dedication. Highly recommend their services to anyone looking for a smooth and hassle-free experience.

Bumzy · 21 December 2024

★★★★★ 5/5

Google

Had a great experience selling my home with Slater Hogg, particularly Stacey & Isla who showed a genuine care in the sell of our home & were keen to help find our forever home. The communication from both Stacey & Isla has been great & they're a credit to the company.

Christie · 2 November 2025

★★★★★ 5/5

Google

Thanks Niall & Olivia! As a landlord with a small portfolio of rental properties, finding a reliable and efficient letting agency is crucial, and my experience with Slater & Hogg, Greenock branch, has been nothing short of outstanding. Recently, when one of my tenants vacated a flat I own in Greenock, Olivia and Niall stepped in and turned what could have been a lengthy transition into an incredibly seamless process. They swiftly prepared the flat for re-letting and, impressively, found a suitable tenant within days. Since I live outside of Scotland, their support was invaluable. They not only kept me fully informed via prompt emails and phone calls, but also gave me clear, step-by-step guidance on what actions to take. Olivia and Niall were exceptionally professional, kind, and attentive, making me feel as though my entire portfolio was under their care. Slater & Hogg’s Greenock branch sets a new standard in letting agency services, blending efficiency with an unmatched level of transparency and warmth. Compared to other agencies managing my properties elsewhere, nothing comes close to the service, peace of mind, and friendliness they provide. If I could give them ten stars, I absolutely would, they’ve truly earned it!

James · 2 November 2024

★★★★★ 5/5

Google

I really couldn't recommend Slater Hogg & Howison enough. Niall and Olivia have been in regular contact with me and working so hard to get a tenant for our property. Anytime I have emailed either Niall or Olivia, i have heard back from them straight away. I feel so reassured that our property is being managed well and in the right hands. I am so glad I chose to go with this company as their staff are super helpful and always go the extra mile. Thank you so much Niall and Olivia for all your hard work, you really have took a massive weight off our shoulders and been so incredibly helpful

Meg · 25 September 2024

★★★★★ 5/5

Google

I have been very impressed with the level of professionalism from all staff at Slater Hogg and Howison. Starting with the original meeting at my home to gain details where all stages and costs were explained fully. Home Report and Phographer appointments were quickly made and carried out with minimum interference to my day to day life. Contact regarding viewing appointments were made and confirmed by txt and email. Office staff followed up with feedback from potential purchasers. It would be hard to mention one staff member over another as they have all been exceptional and I would have no hesitation in recommending Slater Hogg and Howison for a first class selling experience.

Sally · 26 October 2025

★★★★★ 4/5

Google

Nice to deal with, managed to get the home report and photos booked in quite promptly with some flexibility of times and dates. Board took a lot longer. I think they over estimated how much interest my property would attract and I did feel a bit of pressure to accept below home report value. I suspect this would be the case with all agents. One thing I would change if I could: they basically don’t email. Even if you ask, everything has to be done by phone call. No bother if you’re sitting by a phone for work but I found it really disruptive as a key worker. Still getting the odd phone call long after sale has gone through and ended up blocking their number which I didn’t want to do

Androulla · 17 October 2025

★★★★★ 5/5

Google

After being with another agent and getting no interest in our home we moved to SHH. We got viewers immediately and the house sold 2 weeks later. An amazing service from Catherine and all the staff. Totally professional motivated and genuinely interested in our house. Everyone at the office is friendly and approachable with excellent communication skills. I would not hesitate to recommend this fantastic team to support and assist you every step of the way in your house sale. Many thanks to you all. 👌

Caroline · 1 September 2025

★★★★★ 5/5

Google

I was highly satisfied with the way Slater Hogg dealt with the sale of my property. It was efficient from start to finish and all the pressure and worry was taken away by their lovely staff. My property was well advertised, the photos and video were of a high quality, the appointments were well organised to suite me as well as the interested parties and as I preferred not to show people round myself they even did that for me without extra charge. My property was sold within 10 days. An excellent outcome! I would highly recommend this professional firm of Estate Agents to sell your property with as little hassle as possible.

Susan · 18 August 2025

★★★★★ 5/5

Google

Slater Hogg in Greenock provided an excellent service when marketing and assisting in the sale of my property. Catherine went above and beyond to ensure my move went as smoothly as possible

Sarah · 4 August 2025

★★★★★ 5/5

Trustpilot

We recently got our Mortgage accepted…

We recently got our Mortgage accepted with Slater Hogg and I'll tell you it certainly wasn't an easy process for Nicola. Having had an offer accepted with another company before and it fell through. from day one she was sure she could get us a mortgage and she did just that. In a very short space of time. We were first time buyers with a bad credit history and a load of paperwork but she didn't shy from that she smashed it for us. 5 Stars for her from us.

Natalie · 23 April 2026

★★★★★ 5/5

Google

Many thanks to Catherine, Isla, Stacey and Kieren in the Greenock office for their friendly and professional handling of my property sale

Ian · 1 October 2025

★★★★★ 5/5

Yell

Thanks Olivia and Niall

As a landlord with a small portfolio of rental properties, finding a reliable and efficient letting agency is crucial, and my experience with Slater & Hogg, Greenock branch, has been nothing short of outstanding. Recently, when one of my tenants vacated a flat I own in Greenock, Olivia and Niall stepped in and turned what could have been a lengthy transition into an incredibly seamless process.They swiftly prepared the flat for re-letting and, impressively, found a suitable tenant within days. Since I live outside of Scotland, their support was invaluable. They not only kept me fully informed via prompt emails and phone calls, but also gave me clear, step-by-step guidance on what actions to take. Olivia and Niall were exceptionally professional, kind, and attentive, making me feel as though my entire portfolio was under their care.

JamesM-4228 · 1 November 2024

★★★★★ 1/5

Trustpilot

I tried to contact Slater Hogg &…

I tried to contact Slater Hogg & Howison Greenock branch regarding raw sewage coming from their property in Dalry,Ayrshire.At first I was told they would get their so called maintenance team out but nobody appeared.After a week I emailed them and just got ignored.The agents name was Niall Mckenzie.I waited another couple of days for a response but nothing.Now Environmental Health have been contacted and have been to the address so let's see slater hogg Greenock ignore them.Very unprofessional and ignorant.

David · 25 March 2026

★★★★★ 1/5

Trustpilot

One of the worst letting agents

One of the worst letting agents I’ve ever dealt with. We had a really awful experience trying to get our deposit back and were charged additional late fees that were never properly communicated to us. The whole process has been stressful and poorly handled from start to finish. We are now seeking representation to challenge the charges and recover our deposit. I would strongly advise others to avoid renting through this firm.

Indra · 21 May 2026

★★★★★ 5/5

Google

Cannot recommend Greenock branch more highly from initial contact to completion of house sales has been seamless. The communication from Catherine and all Staff has been excellent, also a quick response to any questions or queries we had. The whole process was efficient and stress free due to their expertise.

Sefa · 27 July 2024

★★★★★ 5/5

Trustpilot

95, Watson street

I’ve had a really positive experience with this letting agency. The team has been incredibly helpful, professional, and responsive throughout the entire process. Whenever we had questions or needed assistance, they were quick to respond and genuinely supportive. They made everything much easier for us and handled things smoothly. It’s rare to find an agency that is this reliable and approachable. I truly appreciate their help and would definitely recommend them to anyone looking for a trustworthy letting agency.

Sameer · 6 March 2026

★★★★★ 5/5

Google

From the minute David came to value our property the service was first class. Special thanks to Gillian for finding our forever home and going above and beyond to help us aquire it. Mhairi was excellent too, always a cheery voice ensuring we were kept up to date with proceedings and making sure our experience was positive. Catherine, managed to advertise our property in a national newspaper and was there to smooth out last minute wrinkles ensuring the sale of our old home and the buying of our new one went through unhinged. Overall we would highly recommend Slater Hogg in Greenock. Faye and NivenPositiveResponsiveness, Professionalism

Faye · 26 October 2021

★★★★★ 5/5

Google

Slater Hogg came highly recommended and didn’t disappoint. My initial contact was with David the surveyor who was obviously very knowledgeable of the local market and provided good advice. Catherine was my main point of contact and she couldn’t have been more helpful. Another plus point is that when you phone the office a friendly human being answers the phone immediately not a robot answering machine. All in all a very efficient and empathetic service that I wouldn’t hesitate to use again.PositiveResponsiveness, Quality, Professionalism, Value

1 · 26 October 2021

★★★★★ 5/5

Google

I would just like to thank the girls at Slater Hogg in Greenock for their customer service. From the first point of contact to the last, they could not have helped make my experience any better. Nicola and Emma were very professional and the communication was second to none. I will not hesitate in using their services in the future, should I decide to move again. Thank you for making what's normally a very stressful time, run smoothly. I'm very grateful.

Nicole · 26 October 2021

★★★★★ 5/5

Google

Absolutely delighted with the outstanding service we received from Slater Hogg & Howison Greenock. It has been a great overall experience. From start to finish, David, Catherine and the team were helpful, professional and always at the end of the phone to guide us through the journey of selling our home. I would highly recommend the team at Slater Hogg & Howison Greenock if you are looking for experienced selling professionals who know the Inverclyde Market well.PositiveResponsiveness, Professionalism, Value

Sarah · 26 October 2021

★★★★★ 5/5

Google

Niall and Olivia were absolutely fantastic and nothing was too much bother when getting me into my new flat . Both brilliant and would 100% recommend this company in future

William · 18 January 2025