Trusted Agent profile · Inverclyde

Slater Hogg & Howison Greenock Sales reviews in Inverclyde

4.0

★★★★★ Great

139 reviews across 3 platforms

55 West Blackhall Street, Greenock, PA15 1UT, Inverclyde, PA15 1UT

Slater Hogg & Howison's office in Inverclyde, at 55 West Blackhall Street, is rated 4.0 out of 5 across 139 reviews on three platforms, including 99 Google reviews rated 4.7.

4.7 / 5

Reviews on Google

This office

3.0 / 5

Reviews on Yell

This office

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Inverclyde office, from every platform, shown as written. First names only.

1/5

Yell

Appalling Service

Sub standard service from the beginning to end. As soon as we signed on the dotted line the flaws began to show. One of the biggest irritations was that we were never made aware that this company outsourced there property checks, not alone they did not do what was set out in the agreement. One and only property check in 9mths, which stated in our agreement every three to four months. Phone communication is a complete and utter joke you would never get anyone familiar to speak to it was always hold we will transfer the call, no one knew what was going on, or they are not available, which meant another phone call. This company needs to exercise a very different method on applying any customer service whatsoever and not just taking your money without giving professional satisfaction which the customer is entitled to.We would never recommend this company and can say that the whole experience has left us with a sour taste in our mouths.

DeniseM-63 · 20 June 2017

5/5

Google

Very pleased with ur web site also the way its layed out also has floor plans.

Simon · 26 October 2023

Agent replied · 25 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Abi from Slater Hogg has been so helpful and responsive and I highly recommend their work.

John · 26 October 2023

Agent replied · 25 October 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Myself and partner have used slater hogg in the past and just recently too. Found everyone in there very pleasant and helpful. Alistair sorted us out with everything we needed for our mortgage, life insurance the lot. We would highly recommend his services.. Thank you.

Jacqui · 27 October 2017

Agent replied · 25 October 2024

Thank you Jacqui for the wonderful 5 star review. It's great to know that you have be happy with all the services available from Slater Hogg & Howison and hope to see your custom again in the future. Many thanks.

5/5

Google

Nicola and Emma have been working very conscientiously to organise my flats and get the safety and legal certificates required. Thank you.

Daniel · 26 October 2022

Agent replied · 25 October 2024

Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Super efficient and highly organised when finding a new tenant for our property. Excellent experience and a pleasure to work with.

Marj · 26 October 2022

Agent replied · 25 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Very good people to deal with, responsive and pleasant. Helpful especially during the remote working phase.PositiveResponsiveness, Quality, Professionalism

Norman · 26 October 2022

Agent replied · 25 October 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

1/5

Trustpilot

Scummy litterbugs make properties uglier

Trash from signage left outside building after "To Let" sign taken down

Matthew · 19 December 2024

1/5

Google

Useless company put two young boys into an attic flat police out wvery 3rd night and refuse to terminate their lease, no support for other neighbours at all

John · 27 October 2019

Agent replied · 25 October 2024

Thank you John for taking the time to leave us your feedback. I am really sorry to hear about your experience. If you would like us to look into this further please contact us at review@countrywide.co.uk all customer feedback is very important to us. Kind regards Lucy

5/5

Trustpilot

Friendly staff

Friendly staff, great help.

Luke · 3 March 2025

1/5

Trustpilot

Terrible customer service

Trying to sell our property I call the Greenock office several times, left messages but I was not called back.

Iain · 25 June 2024

5/5

Google

Sold my house in two weeks. My advice is take the full package and negotiate on price,/ commission. The photography, video and rightmove premium all worth it.

Joe · 27 October 2019

Agent replied · 25 October 2024

It is brilliant to read another 5* positive review for our local team. Thank you for taking the time to leave us your comments. Best wishes, Scott

1/5

Trustpilot

Dreadful customer service

Dreadful customer service, requested a home report 5 times over 8 days and still haven’t received it, far from ideal!

Jonathan · 10 June 2024

4/5

Google

Just recently bought a house and found the staff really helpful and friendly. Alistair the mortgage consultant was extremely helpful. Highly recommended.

Marion · 27 October 2017

Agent replied · 25 October 2024

Hi Marion, Thank you for the great review! I'm pleased to see that you benefited from the passionate and personal approach taken by the Slater Hogg & Howison team in Greenock. I will pass your comments on to Alistair and the rest of the team at the branch. Many thanks.

1/5

Trustpilot

Two words SHOCKING SERVICE

Derek · 22 March 2024

3/5

Google

There are always some interesting properties for sale on the website.

Jimaly · 26 October 2022

1/5

Trustpilot

AVOID

AVOID! AVOID! AVOID!

John · 3 February 2023

2/5

Trustpilot

Inconsiderate or sheer incompetence

Inconsiderate or sheer incompetence.

Callum · 14 December 2022

5/5

Google

Rating only, no written review.

Douglas · 28 May 2024

Agent replied · 25 October 2024

Thank you for your 5* review Douglas Bull

1/5

Google

Rating only, no written review.

David · 30 November 2023

Agent replied · 25 October 2024

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

Just browsing

Helen · 26 October 2022

5/5

Google

Rating only, no written review.

Donna · 28 December 2021

Agent replied · 27 December 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Carla · 26 October 2021

4/5

Google

Rating only, no written review.

Callum · 26 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Slater Hogg & Howison's Google reviews

Questions about Slater Hogg & Howison Greenock Sales

How many reviews does Slater Hogg & Howison Greenock Sales have?

Slater Hogg & Howison's Inverclyde office has 139 reviews across three platforms: 99 on Google, 2 on Yell, 38 on Trustpilot (across the whole business).

What is Slater Hogg & Howison Greenock Sales's rating?

Slater Hogg & Howison Greenock Sales is rated 4.0 out of 5 across all 139 reviews, and 4.7 out of 5 on Google from 99 reviews.

Where is Slater Hogg & Howison's Inverclyde office?

Slater Hogg & Howison Greenock Sales, 55 West Blackhall Street, Greenock, PA15 1UT, Inverclyde, PA15 1UT.

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