5/5
Great communication and easy process
Agent replied Β· 24 March 2026
Thanks for this lovely review Rachel ππ€© β¦

Trusted Agent profile Β· Ingleby Barwick Β· North Yorkshire
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1,268 reviews across 4 platforms
Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
Part of Michael Poole, see every office.
Michael Poole's office in Ingleby Barwick, North Yorkshire, at Myton Park, is rated 4.7 out of 5 across 1,268 reviews on four platforms, including 981 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
981
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
5
Reviews on The Trusted Agent
This office
240
Reviews on Trustpilot
Business-wide
Send Michael Poole Ingleby Barwick a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Huge thank you to the team for the service that I received in connection with the sale and purchase of our new home. The communication and customer service was ...Read all 3 from sellers
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read the review from buyers
Michael Poole Estate Agents have had their prominent branch based at the Myton Park shops for many years now and have handled the sale and rental of literally thousands of properties in that time. They have a very experienced team handling the sale of homes ranging from apartments under Β£100,000 to large executive properties around Β£600,000.
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
5/5
Great communication and easy process
Thanks for this lovely review Rachel ππ€© β¦
5/5
Far superior to the run of the mill estate agents. Very friendly and professional attitude. Took on more of an overall manager of the sale of land on our behalf, communicating with solicitors, utility companies as well as the purchasers to resolve issues far above his remit. Very highly recommended.
Hi Ian, thank you very much for your kind review. It was a pleasure to assist in the sale of your land and work with you.
1/5
Stacey Holmes is not very helpful I'm afraid
Hi Olga, please could I ask for further information on the issue so we can look into this with the branch?
5/5
Absolutely amazing service ! Canβt recommend this branch highly enough. Outstanding service, extremely professional and kept us updated every step of the way. We felt very well looked after and would always use again if we were looking to sell.
Thanks so much, Kimi! Feedback like this means a lot to us!
5/5
Excellent company to deal with
Excellent company to deal with. Very helpful and handled all our viewings. Kept upto date with all viewings and feedbacks. Nothing too much trouble. Made the selling process so much easier for us.
5/5
Fantastic service from Toby Carter and his amazing team. Toby is such a an asset to his company; a likeable and generous character who always holds the 'long term view' in his business undertakings. This is what business should look like. FIVE STARS & well deserved.
5/5
Very efficient and professional.
Thanks Elaine πβ¨ β¦
5/5
We used Michael poole to sell ourβ¦
We used Michael poole to sell our property, they made the experience stress free. Great communication and very supportive throughout.
5/5
Excellent service provided. Nothing is ever too much trouble,and if there is ever a problem at the property, it is always sorted out within 24 hours. All the staff are friendly, polite and courteous and have always provided a 100% A***** service. I have rented for the previous 8 years, and have never encountered any problems at all..Would highly recommend to anyone. :)
Thank you for the wonderful recommendation. We hope you have settled in your new home.
5/5
Brilliant estate agents - Leanne & Andrea
Leanne & Andrea have been amazing! Great communication and support throughout the process of the sale of our house. They have been very professional and their persistence and hard work is much appreciated! I would recommend them to anyone! Thank you so much! π
5/5
Good team and friendly. Stacey was great.
5/5
Sarah Jarvis who managed the letting ofβ¦
Sarah Jarvis who managed the letting of my properties has provided an excellent service. A credit to Michael Poole Estate Agents.
2/5
Would not recommend them and the use of ASAP as a third party company to monitor the sales process was not helpful.
We apologize for your experience with us. We strive to provide the best customer service and we value feedback to continually improve. We are sorry that the use of our third party company was not helpful to you.
5/5
Excellent service (and emotional support where necessary!) from Andrea and everyone I've encountered in viewing through to beginning purchase.
5/5
The PB team were seamless and responsive during the sale of our flat. Whenever we picked up the phone with a question, no matter who answered on their side would be able to pick up right where we left off with their colleague. We even had a WhatsApp group to keep us all on the same page for scheduling. The team were professional, friendly, clear and very responsive. I highly recommend working with PB for your sale or purchase.
5/5
Ed and Amy have given an excellent service. To be honest they're a little more expensive than other agents, but the level of service really makes it worthwhile. Moreover, their efficiency does them credit. Thank you
Afternoon Kristian! Thanks for taking the time to leave us a review! We really appreciate your feedback.
5/5
I bought a house through them a couple of years ago. They were great to deal with, always helpful and polite
Thank you so much for your review, James - we hope your house has become truly home π β¦
1/5
Firstly I am absolutely upset with valuating property, I have received silly price for it! π Secondly I have been viewing previously few properties from those agents which wasn't really nice as on pictures. When I asked M'bro branch for viewing on another property I have never heard anything back. Completely waste of time with selling or buying property.
Interesting comments -will look into themπ
5/5
The ValPal Network has has helped me boost all aspects of my new business from more valuations, to traffic convert, more leads and brand awareness. I highly recommend Craig and his team to any estate agent out there. Very helpful and always giving good advice!
5/5
Great purchase experience!
Maria in the Sales team was very helpful in assisting my purchase of a house. She always kept me up to date, and was never pushy with me. Quick response time to any questions I had and was very informative of the process as a first time buyer. Very pleasant experience! Thanks so much!
Thank you so much, Ben! :)
5/5
Thank you so much. We got the house and George Barnes he helped us alot with patiently. And very easy to communicate with him. Thank you
5/5
Had to sell our mothers house from distance and the team (Mark, Helen and Tracy) were all excellent. Regular updates and sound advice on selling the house.
5/5
Lovely friendly staff who went out their way to make journey smooth as possible as was a long journey due to complications I would use them if sold my property for sure as five star service
Thanks for the 5-Stars, Carolyn!
5/5
Great estate agents, Michelle in the Cheltenham branch was very attentive and helped make the buying process easy!
Thank you Sam - very kind , with best wishes from all of us at Perry Bishop
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Joanna wrote: "Huge thank you to the team for the service that I received in connection with the sale and purchase of our new home. The communication and customer service was ..."
Yes. In The Trusted Agent 2026 awards: Michael Poole, Ingleby Barwick won Gold; Michael Poole, Billingham won Platinum; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
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