Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
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5/5
GoogleClint went above and beyond to help us sell our house that had been stuck on the market for months previously. He helped by explaining every step of the process, was so easily contactable and above all it felt like he really cared and had time for us.
I have already and will continue to recommend Clint to anyone I know looking to sell their property.
Charlotte Β· 9 March 2026
Agent replied Β· 9 June 2026
Charlotte thank you so much for taking the time to leave such a lovely review, it really does mean a lot.
Iβm so pleased I was able to get things moving and sell your home successfully.
Wishing you all the best in the future.
Clint
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5/5
GoogleI had a property viewing today and was blown away by the service. Jessie was beyond professional she was genuinely thoughtful, incredibly knowledgeable, and went above and beyond to make me feel comfortable. Her passion for her work is clear and it made the entire experience seamless. If you want an agent who truly cares, look no furtherππ
PIPz Β· 3 May 2026
Agent replied Β· 24 May 2026
Thank you for the wonderful review, PIPz RABAH. We're delighted Jessie provided such thoughtful, knowledgeable service and made your property viewing seamless. Weβll be sure to share your praise with her. If you need assistance with next steps or more viewings, we're here to help.
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5/5
GoogleI have been dealing with inspire for sometime now for myself and now family! Our property manager Kelly is the ultimate professional! Assisting my family with empathy and understanding , willing to go the extra mile to make sure all is well, especially with all the changes to lettings imminent! A real asset to the business π β¦
Mini Β· 24 April 2026
Agent replied Β· 24 May 2026
Thank you for your wonderful review and for trusting Inspire with both your needs and your family's. We are delighted Kelly has provided empathetic, professional service and consistently gone the extra mile to support you through changes in lettings. We will pass on your kind words to Kelly, who will be thrilled to hear this. We look forward to continuing to support you and your family.
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5/5
GoogleRenting through Michael Poole has been a great experience, and the service provided has been excellent. In particular, Aiden Lech-Allen was professional throughout the whole process of showing me around the property. He kept in regular contact, was friendly and easy to speak to, and made me feel completely at ease. He answered all of my questions about renting and was extremely helpful. I would highly recommend both Michael Poole and Aiden to anyone looking for a smooth and stress-free experience.
Lauren Β· 5 July 2026
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5/5
GoogleFrom start to finish Bella was friendly, helpful, professional and knowledgeable. She really put herself out at times to move things along and was always at the end of the phone if I needed to ask/tell her something, no matter how unimportant it may have appeared to be.
I've only bought one house prior to this, so was a bit clueless at times, but Bella was patient and kind at every turn.
I would really recommend Bella at Ashton Stripp, even though I was the buyer not the seller! If the way she helped me was anything to go by, your house sale would be in good hands!
Becky Β· 8 October 2025
Agent replied Β· 8 June 2026
Thank you Becky for your lovely review and Bella was so pleased for you all.
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5/5
GoogleFrom start to finish Iβve had a brilliant experience with anyone Iβve had to speak to at Michael Poole but, in particular, Oliver Anderson. He was always great at calling me back, or responding to my emails before Iβd even viewed my new rental property. I then met him to view it and he was friendly and approachable but professional too. We decided to apply for the house and during that whole process Oliver was there to advise and help if it was needed. He made the whole process actually enjoyable, rather than the stress youβd expect!!! Brilliant and a very positive experience. Thanks Oliver! Ally Wood
Allyson Β· 5 October 2025
Agent replied Β· 24 March 2026
Thank you so much for your wonderful review, Allyson π. Weβre thrilled to hear you had such a positive experience throughout your rental journey and that Oliver made the process smooth and enjoyable. Your kind words mean a lot to us - weβll be sure to share your feedback with him and the whole team π‘β¨. β¦
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5/5
TrustpilotBungalow Sold
We used Micharl Poole to sell my late fathers property. The service was professional throughout and I have no complaints whatsoever. I dealt mainly with Stacey who was always polite, professional and curtious. Stacey was always quick to respond and proactive in keeping me updated throughout the whole process. I dealt with a couple of other people on occasions where Stacey was unavailable and they too were helpful and passed on information when required to do so. The Bungalow sold today I would use Michael Poole again in the future.
James Β· 26 June 2026
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5/5
GoogleEda was friendly, professional, and helpful throughout the process. She was always approachable, kept me updated when needed, and made everything run smoothly. I appreciated her support and responsiveness, which helped make the experience much less stressful. Thank you, Eda, for your assistance and hard work.
Max Β· 9 July 2026
Agent replied Β· 9 August 2026
Hello Max,
Thanks so much for the nice review and it's lovely to see that Eda has been looking after you!
I can see that you have made an offer on one of our properties, so best of luck there! I hope it works out for you.
Take care.
Tony
Branch Manager
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5/5
TrustpilotThank you Aiden
Renting through Michael Poole has been a great experience, and the service provided has been excellent. In particular, Aiden Lech-Allen was professional throughout the whole process of showing me around the property. He kept in regular contact, was friendly and easy to speak to, and made me feel completely at ease. He answered all of my questions about renting and was extremely helpful. I would highly recommend both Michael Poole and Aiden to anyone looking for a smooth and stress-free experience.
Lauren Β· 16 June 2026
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5/5
GoogleWe recently sold our home and purchased our new one through Ashton Stripp, and the whole experience was fantastic from start to finish. Paul and Bella were friendly, professional, and always quick to update us at every stage. They made what could have been a stressful process feel smooth and well-managed. We couldnβt be happier with the service and would highly recommend them to anyone buying or selling!
Battel Β· 8 January 2026
Agent replied Β· 8 June 2026
Thank you very Marc, it was a pleasure to act on both sides for you and Becky! Hope your enjoying the new home!
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5/5
GoogleBrad is a great guy, we felt our house was in good hands with him selling it. He is super helpful, professional and straightforward. Really approachable and was always on hand to respond to any questions we or our buyer had. Would thoroughly recommend and would definitely utilise his services again, should the occasion ever arise. Thanks Brad, you made one of the most stressful things a dream .
Jo Β· 14 December 2025
Agent replied Β· 14 June 2026
Thank you so much Jo for a lovely review. Best wishes on your new venture,
Brad.
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5/5
GoogleI would highly recommend Ashton strip. They were very efficient always kept me up to date with everything. There was never any problem if I ever had a query the team were always happy to help and answer any questions either by phone or email. I would never hesitate to use Ashton stripp to sell my home .
Maria Β· 8 March 2026
Agent replied Β· 8 June 2026
Thank you Maria very much.
It was a pleasure to act for you.
(Hope you now like the colours π) β¦
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5/5
GoogleHad previously sold our house with another estate agent however unfortunately sale fell through and was taking months to try and find a buyer and was getting no where. Got in contact with Clint and within a week of being on the market with him, we had sold!! He was absolutely amazing took care of everything! From taking all the photos and videos of the house, handling all the viewings and to pushing solicitors for us! He kept us up-to-date constantly, got us the price we wanted and handled everything. Really could not recommend enough. Even so my daughter has now put her house up for sale with him and have recommended him to all friends and family. He truly is great at his job!! Thank you Clint!
Ellie Β· 9 August 2025
Agent replied Β· 9 June 2026
Oh Ellie thank you so much and thank you for the recommendations so far.
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5/5
GooglePaul and Bella were absolutely brilliant. Communication was brilliant between us, our buyers and solicitors. They kept us up to date at every step via a group WhatsApp. Bella found us a buyer using her initiative and on the spot thinking! Both parties signed the Gazeal reservation agreement meaning both sides couldnβt pull out of the sale without very good reason. This bought us added security that the buyers were serious after one buyer pulling out already. I would recommend this to all buyers and sellers going forward. Thank you both.
Claire Β· 8 August 2025
Agent replied Β· 8 June 2026
Thank you Claire for your kind review. Having that security of a reservation agreement always helps knowing you have a safety net.
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5/5
GoogleAbsolutely fantastic agents! As a conveyancer, I have had the pleasure of dealing with Abby Sutcliffe on multiple transactions now and it really is a pleasure. Abby is so friendly, approachable, proactive and professional, nothing is too much trouble. Without her support on some of our matters, we definitely wouldnβt have got them over the line as quickly. Abby really is the ideal agent to have in your corner, as both a buyer or a seller.
Itβs always lovely to work closely with Abby and I look forward to continuing to do so on our current and future matters. Thank you so much again Abby, you really are a gem!
Sophie Β· 2 August 2025
Agent replied Β· 2 July 2026
Wow Sophie - Abby will be thrilled , this is such a terrific and kind review.
She is a brilliant agent and cares so much about making a difference - we are very pleased to be working together.
Many thanks Sophie
Kind regards
Gavin Wallace
MD Residential
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5/5
GoogleJack Johnson has been brilliant from the moment I first spoke to him about the house. From helping us through the offer being accepted to supporting us with the ongoing process, heβs been constantly on the ball and always keeping things moving. Heβs been great at chasing solicitors, keeping us updated, and making the whole process feel much less stressful. Really appreciate all his help so far and would definitely recommend him.
Luke Β· 5 July 2026
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5/5
TrustpilotHighly recommended
The valuer made me feel comfortable,no hard sales pitch, and out of the 3 agents I'd contacted, I put my trust in him and his colleagues to sell my late father's home. All the people I subsequently dealt with at Michael Poole in Stockton on Tees were friendly and professional, with excellent communication. They quickly got numerous viewings, lots of possible interest and an offer....unfortunately the chain collapsed so it was back to square one, but again the staff at Michael Poole came up trumps and through their excellent liaison, I soon had another offer, leading to completion. I am so pleased I 'went with my gut' and trusted them to sell the property.
Gillian Β· 8 May 2026
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5/5
GoogleThank you Williams or supporting and assisting, going well beyond, the difficult sale of our property. Without Williams the sale would have failed on at least 2 occasions, But without Karen (and I am sure others behind the scenes) it would have definately fell through. I know people may think that they had to do it to get paid, but had it fallen through I would have stuck with Williams because of their support and going beyond was exceptional.
I would gladly recommend them and use them again in the future.
Dale Β· 4 May 2026
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5/5
GoogleI highly recommend by design
Alia has been amazing she has excellent communication skills, she genuinely really cares about her clients and always delivers outstanding service. Alia has exceptional marketing knowledge and has offered me a lot of support in my purchase
Alia has a personalised approach, she is honest professional and very hardworking even out of her working hours she has been there for me and has taken out her personal time to support me all the way
Thankyou Alia, we canβt Thankyou enough for all your help
Shireen Β· 14 July 2025
Agent replied Β· 14 May 2026
Thank you so much and it has been a pleasure - Iβm so pleased for you!
Best wishes,
Alia Khan
By Design Homes
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5/5
GoogleSteve and the team at Inspire were excellent from the start. Steve explained everything clearly, the viewings were handled professionally and the house sold quickly. The whole process was facilitated with the solicitors and the rest of the chain. Overall, I would highly recommend Inspire.
Jacki Β· 17 May 2026
Agent replied Β· 24 May 2026
Dear Jacki, It was a pleasure to read your kind words and that you would be recommending us in the future. We realise how stressful it can be to sell a property, and we are delighted that the whole process went so smoothly and quickly. Thank you for the buiness and we wish you all the best moving forward. K.regards Matt
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5/5
TrustpilotJack Johnson has been brilliant fromβ¦
Jack Johnson has been brilliant from the moment I first spoke to him about the house. From helping us through the offer being accepted to supporting us with the ongoing process, heβs been constantly on the ball and always keeping things moving. Heβs been great at chasing solicitors, keeping us updated, and making the whole process feel much less stressful. Really appreciate all his help so far and would definitely recommend him.
Byers Β· 18 June 2026
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5/5
GoogleWe used Ashton Stripp (Paul and Bella) to sell our house in Battle. They could not have been more helpful throughout the process and ultimately found the right buyer for us. We found them to be attentive to our needs and responsive to our questions. I would recommend Ashton Stripp to anyone buying or selling a house in the are.
Paul Β· 8 January 2026
Agent replied Β· 8 June 2026
Thank you very much Paul for your kind review!
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3/5
GoogleI rented one of their properties for two years. While Adrian is a good, kind and friendly man in general, I was left deeply disappointed by how things were handled when it came to the deposit.
When I moved in, I clearly mentioned that I didnβt want certain pieces of furniture in the flat. Adrian agreed and said it wouldnβt be a problem, that the items could be moved to another property. There was never any mention of me having to pay for this. Now, Iβm being asked to cover the cost of paying for the greedy landlord's furniture, which feels unfair and misleading. I did agree to buy a new sofa, however - which I did do. I also agreed to pay for a doorbell I had removed, but I was charged Β£40 for a model that sells for under Β£10. I would love to see the receipt for the new doorbell:)? I was also left without access to the electricity meter for 18 months, despite repeatedly asking for a key. I never raised this in my deposit dispute, but probably should have done so.
Over the course of two years, I paid approximately Β£54,000 in rent and looked after the apartment with enough of a care and kept to myself as much as a tenant can..
After 13 years of renting in London, I have had my fair share of problems with estate agents, but have never faced any deposit deductions, aside from a Β£13 charge for a nail polish mark on the floor.... I was surprised and disappointed by how this has been handled. Itβs sad that some landlords or agencies are so desperate to milk the tenants as much as possible and their greed is baffling. Especially considering that the landlord cheap skated as much as possible throughout the two years of my tenancy. I always just tried to improve things in the very old and poorly maintained property - albeit in a great location - that I was paying a LOT of money for.
As I mentioned, Adrian is a good man and I wish him well, but the fact that he's allowed for this scam to happen, is nothing short of disappointing.
Seraphim Β· 23 June 2025
Agent replied Β· 23 May 2026
I'm sorry to hear that you were unhappy with the deductions proposed at the end of your tenancy. I had hoped we could have discussed everything in person before your departure and did extend an invitation to meet, which you chose not to take up. I believe that might have helped us to reach a mutual understanding more easily.
The only deduction we submitted was in relation to the removal of furniture without permission, as outlined in the tenancy agreement. We did not seek any costs for cleaning the property, even though the cleaner you arranged was unable to complete the job due to illness. We undertook the cleaning ourselves as a gesture of goodwill. Nor did we pursue any compensation for the delay in regaining possession, which occurred 24 hours after the tenancy officially ended.
I also made several attempts to resolve matters amicably after the tenancy concluded, but unfortunately did not receive a response. As a result, the matter was referred to an independent tribunal for a decision.
I'm sorry that you disagree with the outcome, but I do wish you all the best for the future.
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5/5
GoogleI worked with Martin Wattam from EveMove Putney on the sale of my one-bedroom flat. From the initial meeting when he put my mind at ease, to the amazing pictures from the online listing that showcased every beautiful aspect of the property, everything was smooth and, even if it took a bit longer than expected, Martin was right in the end and we found the perfect buyer together. Communication throughout the entire process was always timely and on point, professional and reliable, so I would highly recommend Martin!
Anca Β· 21 June 2025
Agent replied Β· 21 June 2026
Many thanks, Anca. It was a constant pleasure to work with you and highly pleasing to arrive at the desired end result.
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