Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent marketing and photographs by Darren which kick started a very professional service. Stacey was in constant communications with us and chased if the process looked like stalling. Very friendly and customer focused team, great service from everyone we dealt with at the Ingleby Barwick branch. Highly recommended.
Irene · 22 May 2022
Agent replied
Thank you so much for your lovely review, Irene. It means so much!
★★★★★ 5/5
GoogleVery happy with Michael Poole’s handling of the sale of my dad’s bungalow. Great communication all the way. Jack and Leanne always happy to help, friendly and professional every time I spoke with them.
Lorraine · 25 June 2026
★★★★★ 5/5
GoogleBrilliant! H & L took over when others were failing. They never lost sight of their task, kept us informed all the way and brought the sale over the line. Special thanks to the Grange team Mark, Tracey, Helen and Sarah. Full marks!
Thank you!
Hudson · 30 May 2025
Agent replied · 30 May 2026
Thank you for your lovely review, we wish you all the best in the future.
★★★★★ 5/5
GoogleWe had a great experience working with Alia as our estate agent. She wasn’t pushy at all, which made us feel really comfortable throughout the process. She showed us plenty of houses and was always patient, supportive, and helpful every step of the way. Highly recommend!
Raj · 14 May 2025
Agent replied · 14 May 2026
Thank you so much Mr G, I love what I do and it was a pleasure to work with you!
★★★★★ 5/5
GoogleStacey and Leanne were very professional, they kept me informed through the process and took away the stress of selling a house.
Danny · 22 May 2024
Agent replied · 30 September 2023
Thank you so much, Danny! This bit of feedback means a lot to the team.
★★★★★ 5/5
GoogleWould very happily use H&L again. They were friendly, professional and thorough. What was outstanding was their communication - they were great at responding, getting back to us, and proactively calling or emailing - thank you
Charlotte · 30 August 2025
Agent replied · 30 May 2026
Thank you for your lovely review. We hope you enjoy your travels, before settling down again.
Best Wishes
Mark, Helen, Tracy & Sarah
★★★★★ 5/5
TrustpilotI used Michael Poole for their find a tenant service
I used Michael Poole for their find and tenant service for my apartment. I felt very supported by the rental team at Michael Poole who in essence did everything that was needed. They came and took photos and talked me through the process in person. They arranged a viewing day for 3 prospective tenants which they dealt with without me. They dealt with references and other legalities for the interested tenant including preparation of the Lease. they will be settling my tenant into the property tomorrow. It all went extremely well.
Beverley · 16 April 2025
★★★★★ 5/5
TrustpilotReally helpful sorted the job for me…
Really helpful sorted the job for me highly recommended thanks Debbie
Jamie · 26 November 2025
★★★★★ 5/5
GoogleOur experience has been excellent. We found all the staff courteous, friendly and helpful. Gemma dealt with our sale and was so supportive, always kept us informed and was extremely helpful and reassuring throughout the whole process of the sale.
Philip · 4 May 2026
★★★★★ 5/5
GoogleAmira was very easy to deal with, i was very confident in completing the process with her and the company i would recommend key property consultants to anyone!
Kareem · 31 May 2025
★★★★★ 1/5
GoogleNot a reputable estate agent, they deliberately market properties at well under the market value to secure a quick sale and not in the interest of their clients. If you want a decent estate agent in the Hartford area there are many better choices than this outfit.
Jay · 4 March 2026
★★★★★ 5/5
GoogleLeanne and Stacey kept me informed at all times. service is exceptional.thank you ladies looking forward to getting my bungalow..
Susie · 22 May 2024
Agent replied · 25 November 2023
Thank you so much, Susie! This bit of feedback means a lot to the team.
★★★★★ 5/5
TrustpilotGreat service from start to finish…
Great service from start to finish professional , friendly , and always helpful. We would definitely recommend !
⭐ ⭐ ⭐ ⭐ ⭐
Wendy · 21 August 2026
★★★★★ 5/5
GoogleLeanne and Stacey at Ingleby Barwick have been amazing in helping us to buy our first home. They were so patient and understanding throughout it all, and we would definitely recommend them to anyone. They went above and beyond for us and we really appreciate it. Thanks guys
Emily · 23 March 2025
Agent replied · 23 August 2024
Thank you so much for your lovely review, Emily! We’re thrilled to hear that Leanne and Stacey were able to make your first home-buying experience so positive.
★★★★★ 5/5
GoogleWe recently purchased a home through William Estates, they were always so friendly and attentive. This is our first timing buying so quite a daunting process, but they always answered our queries efficiently and supportively. We would recommend.
Gemma · 4 May 2026
★★★★★ 5/5
GoogleWe had a long drawn out purchase but Stacey kept us updated every step of the way and went above and beyond. I honestly don’t think the purchase would have gone through without Stacey’s help.
Liam · 22 May 2023
Agent replied
Thank you Liam for taking the time to leave such a lovely review, we appreciate it!
★★★★★ 5/5
TrustpilotDanielle & Hollie
Great help from Danielle & Hollie, smooth process answered any questions I needed. Would recommend using!
Matthew · 2 October 2026
★★★★★ 5/5
TrustpilotDannielle was very helpful and friendly…
Dannielle was very helpful and friendly and made my experience smooth and non-stressful. Thank you Dannielle! You are the best :)
Abbey · 25 July 2025
★★★★★ 5/5
TrustpilotHelen has been proactive and a pleasure…
Helen has been proactive and a pleasure to talk to throughout the process of selling my property . Huge thankyou !
TRUDY · 24 July 2025
★★★★★ 5/5
GoogleHaving registered with most agents in the Area Amy was the only one who has kept in touch regularly over the last 3 months. Thank you for putting in the effort. Best Warren
Warren · 15 July 2023
Agent replied · 15 July 2026
Hi Warren, this is great to hear! Thanks for taking the time to leave us a review.
★★★★★ 5/5
GoogleVery professional and amazing service providers.Couldn’t ask for a better support throughout my journey in purchasing my home.
Kaitlin has showed professionalism, patience compassion and competence for me during this journey.I appreciate it and thank you all for your support.
Besmir · 16 April 2026
★★★★★ 5/5
GoogleFrom start to finish very professional &, definitely 5 star 🌟
Would definitely recommendto people ,
After being with another agent for 6mths & no end off viewings was
Recommended clint 🙂 after around a month it was SOLD !! …
Paula · 9 June 2025
Agent replied · 9 June 2026
Thank you Paula, I loved selling your place. Hope you are settled in to your new home now
★★★★★ 5/5
GoogleWe decided to go with Paul as our estate agent was we liked him. The whole process was easy and would use him again if the need arose in the future. Thank you Paul
Sarah · 8 June 2023
Agent replied · 8 June 2026
Thank you Sarah, your faith and trust in me was much appreciated!
★★★★★ 5/5
GoogleAlec was very helpful through the stressful process of moving. I would recommend to anyone moving around the east London area.
Jo · 18 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.