Beresfords Ingatestone reviews

Hi MikeHaving read the contents of your recent review I just wanted to thank you personally for your kind words. I believe you dealt with our lettings team at Colchester and it is great that you would recommend us to others. Steven Bond Managing Director - Residential Lettings

Hi VickJust wanted to reply personally to say thanks for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi IanMany thanks for providing your feedback. I am pleased that you found our local lettings team helpful and able to answer your questions. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Dan,Many thanks for the great review for our sales team. The guys work really hard to ensure a transaction goes through as smoothly as possible, keeping all parties regularly updated throughout the process. Your 5 star award and kind comments are much appreciated. We look forward to assisting you again in the future.Alison Horsley, Customer Services Manager

Hi CliveWe appreciate your feedback, and it was good to read that our member of staff who recently provided you with a rental valuation was both professional and courteous. Many thanks for the 5-star rating!Steven Bond - Managing Director Residential Lettings

Hi GraceI just wanted to say thanks for taking the time out to post your recent review. We are all very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi PhilThank you for your positive comments. I am pleased that our lettings team met your expectations and that the relevant contractors appointed did a good job.Steven BondManaging Director - Residential Lettings

Thank you for your positive feedback regarding the level of customer service provided to you by Corrine Cullen, our Inventory Clerk. I know that she will be very grateful for your kind words and we all very much appreciate your 5-star rating.Steven Bond Managing Director - Residential Lettings

Hi ColinWe really appreciate you taking the time to post your recent review. I am pleased that you found the approach of our lettings team professional. We always strive to provide the best level of service to each and every one of our customers.Steven BondManaging Director - Residential Lettings

Hi JanaI am pleased that you found the approach of our staff both friendly and professional and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi GemmaThank you so much for finding some time to post your recent review. I was pleased to read that you appeared to receive a consistently good level of service from our lettings team. It is great that you also find them helpful and knowledgeable. We really appreciate the fact that you would have no hesitation in recommending us to others.Steven BondManaging Director - Residential Lettings

HiMany thanks for posting your review. It is good to read that you were happy with the service provided to you. We are all very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

HI PaulMany thanks for your feedback. I was pleased to read that you were happy with the service provided to you by our local lettings team.Steven BondManaging Director - Residential Lettings

Hi RobertMany thanks for taking the time to post your review. I am pleased that you were happy with the level of service provided by our staff and that the overall experience when dealing with us was more positive than previous dealings with other agents.We are also very grateful for your 5 star rating.Steven Bond - Managing DirectorResidential Lettings

Hi DebraI was pleased to read that we managed to find suitable tenants for you very quickly and that you found our service both thorough and professional. We are all very grateful for your 5 star rating.Steven BondManaging Director - Residential Lettings

We all very much appreciate your kind words and 5-star rating.Steven Bond - Managing DirectorResidential Lettings

Many thanks for the positive feedback and 5 star review. Paul and Steve at our Ingatestone office are committed to offering the best possible customer service and will appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley Customer Services Manager

JonasI have just been alerted to the recent review you posted on Trustpilot.This is not a site we actively subscribe to but I wanted to respond to you regardless. Our charges made at the time in question were below £250 per tenant so I'm not sure how you arrived at a much higher figure. The referencing company we use are one of the largest in the UK and conduct comprehensive referencing but the process is exactly the same for every application. We are ultimately employed by the landlord and therefore never apologise for utilising the services of an established company who undertake professional referencing. Naturally I would be keen to find out more about the other issues you experienced so please feel free to contact me via sb@beresfords.co.ukSteven BondManaging Director - Residential Lettings

Hi Rebecca, Many thanks for the 5 star review for the team at our Ingatestone office. They work really hard to provide the best possible customer care and will appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

Dear James Many thanks for the 5 star review and positive comments for our office in Ingatestone. I am pleased that you were impressed by the level of service provided by the team and appreciate you taking the time to share your experience. Alison Horsley, Customer Services Manager