Beresfords Ingatestone reviews

Hi Paige I just wanted to reply to you personally to thank you for providing some feedback via a Google review. It is always good to get positive feedback from our customers, but especially via fellow estate agents. I am pleased that our lettings team in Ingatestone met your expectations on this occasion and I know that all staff involved will be very grateful for your 5 star rating. Steven Bond - Managing Director Residential Lettings

Hi Lililana,I just wanted to reply personally to say thanks for posting your recent review and acknowledge your kind words regarding Lizzy. I know she will be very grateful. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi KellyThanks so much for taking time out to provide us with your feedback following your recent dealings with our local lettings team. We are all very grateful for your 5-star rating and it is great that you would recommend us to others.Steven BondManaging Director - Residential Lettings

Hi MarkThank you for taking the time to provide us with your feedback. I am pleased that both Danny and Ella who work in our lettings department at Witham have impressed you with the level of service provided. As a business customer service is very important to us and it is really refreshing when we receive feedback such as yours. We are all very grateful for the 5-star rating.Steven BondManaging Director - Residential Lettings

Hi both,Thanks for taking time out to provide us with your feedback. I am pleased that you were impressed with the approach of Hannah Grant and that all communications with you were approached in an efficient manner. I know Hannah will be very grateful for your kind words, as we all are for the 5-star rating.Steven BondManaging Director - Residential Lettings

Hi DianaI wanted to reply personally, having read the contents of your recent review. I am so pleased that you had a positive experience when dealing recently with our lettings department in Chelmsford. It's great that Tom played his part in finding you the perfect house for yourself and your husband. We all very much appreciate your 5-star rating.Steven Bond - Managing DirectorResidential Lettings

Hi Katy,Thanks so much for posting your review and including positive feedback regarding the service provided to you by our lettings team in Colchester. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi CormacThanks for providing us with your feedback. I am pleased that Hannah was able to process the return of your deposit swiftly following the end of your tenancy. We all offer our best wishes to you for the future.Steven BondManaging Director - Residential Lettings

Hi LiaThanks for your positive feedback following your recent dealings with Ella. I am pleased that you found the process of renting the property through us nice and easy.Steven BondManaging Director - Residential Lettings

Hi JoshuaThanks so much for your kind words. We all very much appreciate you taking the time to leave your feedback and 5* rating.Steven Bond Managing DirectorResidential Lettings

Hi Andrew, Many thanks for the 5 star review for the team at our Ingatestone office. I am pleased you were impressed with the level of service extended to you and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager

Thank you for providing your feedback. I was pleased to read that you were assisted and supported throughout your recent transaction with our Company. We are all very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi TundeI was pleased to read that both Tom and James have been helpful in finding you a suitable apartment to rent. I know they will both be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

Hi Grace,We really appreciate you taking the time to provide your feedback. I was pleased to read that our lettings team have communicated with you effectively and that you felt they were knowledgeable. We will always do our very best to ensure that our client's experience of the lettings process is as stress free as possible, and it is good to know that on this occasion we managed to achieve this.Steven BondManaging Director - Residential Lettings

Hi Raul,I was sorry to read your comments which state that one of our letting branches are not replying to your emails. This is highly unusual and furthermore, in any correspondence that we send to you our contact details not only include an email address, but also a telephone number. Nonetheless, I want to make sure that the correct branch replies back to you, but unfortunately within your review you did not state which one of our branches you were dealing with. Please email me directly: sb@beresfords.co.uk and I will make sure that a team member from the relevant branch makes contact with you straight away. I am sorry that you have experienced these issues, but hope that we can now resolve this situation for you.Steven BondManaging Director - Residential Lettings

Many thanks for taking time out to post your review. It is great to read that you have been satisfied with the service provided to you. We all very much appreciate your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi TerryThanks so much for taking the time out to provide us with your positive feedback regarding Hannah. I know she will be very grateful for your kind words and 5-star rating, as we all are.Steven BondManaging Director - Residential Lettings

Hi Nicola,Many thanks for the 5 star award for Daniel and Saffron, who are based at our office in Brentwood. Both are focused on providing the best possible customer service, from the first point of contact through to exchange and completion. They will guide and support throughout the transaction, ensuring all parties are regularly updated. They will appreciate your kind comments and look forward to assisting you again in the future.Alison Horsley, Customer Services Manager

Hi AlbertThanks so much for your positive review. I am pleased you found our local lettings team professional in their approach and that they managed to find you a suitable tenant very quickly. It's great that you would recommend us to others and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi KalyanaramanMany thanks for providing us with your positive feedback following your recent dealings with our local lettings team. Its great that you found them professional throughout the process. As a business we invest heavily in ongoing staff training and development, so it is nice to read such comments.Steven BondManaging Director - Residential Lettings

Hi MollyI really appreciate you posting your recent review and I am pleased that you have been impressed with Abby Johnson. It is great that you would recommend us to others and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi AlexI am pleased that you have renewed your tenancy for another year via Beresfords and it's great that you are happy with the service provided to you from us over the years.Steven BondManaging Director - Residential Lettings

Hi LisaIt was great to read your positive comments following your recent dealings with our lettings team. I am pleased that they kept in touch with you throughout the transaction and made things a little less stressful for you.Steven BondManaging Director - Residential Lettings

Hi Troy,Many thanks for the 5 star review and positive comments for our team. I am pleased to hear you secured your dream home and have no doubt the team would have done all possible to achieve this. We wish you many more happy years there and look forward to assisting you again in the future.Alison Horsley, Customer Service Manager