Every review we hold for the Ilkeston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have used Your Move for the sale of our house, and cannot tell you how fantastic the service has been throughout. We were originally on with another agent for 3 months which resulted in next to no viewings, within 2 weeks of being on with Your Move we had more viewings and within 3 weeks we had an offer. They understood we needed to move quickly and have acted very proactively to do this. I cannot fault the service so far.
Once sold they don't forget about you either, they actively ring the solicitors and other Agents in the chain, it really does take the stress away which is fantastic.
Keep up the good work.
Christopher · 7 February 2018
★★★★★ 5/5
GoogleExcellent service from Rebecca, Abby and the team at Ilkeston in selling two properties for us and the purchase of our lovely new home
Chris · 6 February 2021
★★★★★ 5/5
GoogleRecently sold our house with Your Move. Brilliant service provided initially by Abbie who came and valued our property through to Rebecca who handled the sale. They sold our house in just 8 days. They kept us informed all the way through the process weekly and were happy to answer my many questions, nothing was too much trouble at all. Would definitely recommend them and would use them again in the future.
Shane · 6 February 2021
★★★★★ 1/5
GoogleBe very Careful of this Company if you are selling your house.
1) They overvalue to get your business : They valued the property at 120K but managed to only attract offers of 90K & 100K, naturally we did not take any offers
2) They have a withdrawel fee regardless if they sell: after 16 weeks and no better offers we decided to rent the property, we were told by that it was 16 weeks but neglected to mention cancellation fee regardless if they sell the property at £300.
Please be careful and get other advice from other estate agents before using Your Move in Ilkeston
Tim · 8 February 2014
★★★★★ 5/5
GoogleFrom recommendation used Your Move for life insurance, thanks to Martin who managed all my requirements with ease. Everyone very friendly will use again and pass on the recommendation .
Vaughan · 7 February 2018
★★★★★ 4/5
GoogleAfter a visit from Karli I decided to use Yourmove at Ilkeston. They are great, I haven't moved house in 30 years so I have no idea what to do. They are literally holding my hand all the way. Nothing is too much trouble. I will update to 5 stars when all is done and I'm sure it won't be long.
Celeste · 22 August 2022
★★★★★ 5/5
GoogleThank you so much for the quick turn round in finding me a tenant for my house in Ilkeston. The service from Nikki was excellent .
Jono · 7 February 2020
★★★★★ 5/5
GoogleJust want to say thanks to Natalie Steemson. No
Matter what I phoned for she was always there to help me. Makes everything seem easier
Lyndsey · 7 February 2020
★★★★★ 5/5
GoogleReally great team of people, understood our requirements and helped us find our perfect home. Kept us fully updated throughout. Can't thank Allison and the team enough.
Hayley · 7 February 2019
★★★★★ 5/5
GoogleAmazing service, they did a lot of the work that the solicitors should have been doing. Sold immediately with these. Will definitely use them again.
Danielle · 22 August 2022
Agent replied · 6 February 2024
Thank you so much for your positive words, Danielle!
★★★★★ 5/5
GoogleMy experience was very good. Angela who visited my home was polite and encouraging as well as knowledgeable and helpful with information needed to help me sell my home.
Linda · 6 February 2022
Agent replied · 6 February 2024
Hi Linda,
Thanks so much for your kind review, we are always happy to hear positive feedback about our team!
Kind regards,
★★★★★ 5/5
GoogleLauren who managed our experience was amazing. She went out of her way to help us.
Thank you Lauren for all your help. Lesley.
Lesley · 7 February 2019
★★★★★ 5/5
GoogleKarly and Emma have been professional, yet friendly and sympathetic during the whole process of selling my Mother's house. They have given honest and straightforward advice which has enabled a quick sale even in these difficult times. I would definitely recommend using their services.
Hilary · 22 August 2023
★★★★★ 5/5
GoogleSo far the process has been very efficient. The team have been helpful. They all work incredibly hard and when you are selling your house you need an estate agent on your side. You feel that you have this with the Your Move Team.
Louise · 22 August 2023
★★★★★ 4/5
GoogleAbbie was very helpful and gave a excellent valuation very good at her job.PositiveProfessionalism
Michael · 27 August 2021
★★★★★ 1/5
GoogleI found the manger to be very rude ( Allison) especially when things didnt go her way , and even when showing me around houses she just wanted to talk about herself and how well she had done on the property ladder, she never made eye contact with me on any occasion. The telephone at the office was never answered and continually went to voice mail.
Janis · 7 February 2020
★★★★★ 5/5
GoogleI had Karly Myers come out to value my house and although I haven't yet put it on the market, she's been absolutely fantastic so far. Definately someone I'd feel comfortable selling my house with, she's a credit to your company!
Alice · 22 August 2023
★★★★★ 5/5
GoogleJust wanted to share what an absolutely amazing team is based at this branch in Ilkeston. Chase & Liam you are ROCKSTARS.
Arvind · 22 August 2024
★★★★★ 5/5
GoogleAllison and the team provide an very professional service. Would definitely recommend to anyone.
Jennifer · 7 February 2020
★★★★★ 5/5
GoogleIlkeston branch have been absolutely fantastic in coming back to me and updating me on the progress of my purchase. 5 stars.PositiveResponsiveness, Professionalism
Michelle · 27 August 2021
Agent replied · 6 February 2024
HI Michelle,
Thank you for your lovely review, we're pleased your happy with our service so far. We work hard in our branch to make sure customer satisfaction is exceeded! We look forward to assisting you with your move in the New Year! If you have any questions please don’t hesitate to contact us at: ilkeston@your-move.co.uk or
0115 9303 813.
Kind regards,
Abbie - Valuer Manager
★★★★★ 5/5
GoogleAllison managed to both sell our house and complete the purchase of another for us on the same afternoon! Should have 10 stars, special mentions also to Liam, Karly, Emma and in fact the whole team
Steve · 22 August 2023
★★★★★ 5/5
Googlerecommend, Rebecca was very professional and informative.
Will definitely use again .
Paul · 7 February 2020
★★★★★ 5/5
FacebookThank you Louise and the team for sorting everything out for me!
Carl · 21 April 2018
★★★★★ 1/5
GoogleYour Move rented a house next door to me for a landlord in Ilkeston to a pair of disrespectful party goers. I can't see how they conducted any checks on this pair as Iv had nothing but noise pollution since they moved it, partying until 3am, swearing, shouting and mess in their back yard which can be seen from my property.
Tina · 7 February 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.