Every review we hold for the Ilkeston office, from every platform, shown as written. First names only.
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5/5
FacebookI don't believe in luck, I believe in trust and understanding, I've been with Mrs SHEILA BRATTON for some YEARS and I've made good amount of money with her simple strategies of trading. Meeting with her has been the best experience that has happened to me in this past few years and I'm expecting yet another payment from the broker. Scammers are everywhere but to find a reliable trader like Mrs SHEILA BRATTON is not an easy task and my advice for you all is to come over and join her. Contact her email: sheilabratton354@gmail.comWhatsApp: +1(510)224-4372
Henry ยท 6 August 2022
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5/5
GoogleThanks to Karly for her professional, polite and efficient service during my moving house. She has really reduced my stress. 6 stars out of 5 ๐ โฆ
John ยท 6 February 2023
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1/5
GoogleWanted to buy a property a few weeks back and went for a visit hosted by Phoebe who didn't know the property. She mentioned it while showing us the inside of the property and had no idea about the outside space. She advised that she will โฆ
Claudiu ยท 22 August 2022
Agent replied ยท 22 August 2026
Hello Mr Savu, I am really sorry to read about your experience and completely understand your frustration; we take customer satisfaction very seriously at Your Move. Please can you give me a call on 0115 9303813 or email โฆ More
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5/5
GoogleWe're currently in the process of buying a house with Your Move and Rebecca has been so helpful and profession during this time. Always ringing to give regular updates and always happy to answer any questions. Would 100% recommend.
Jamie ยท 6 February 2021
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5/5
GoogleAfter meeting Karla at the Ilkeston Branch, she phoned to give me more information about her and the service Right Move offer, and came came to value my house.
She is very professional with an excellent knowledge of the local area. She answered all my questions and made me feel confident that when I market the house it will be done in a pro active manner.
Sue ยท 22 August 2023
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1/5
GoogleSent me someone else's personal detail's via email!
Worst agent I have used,don't answer emails
Karen ยท 22 August 2024
Agent replied ยท 7 February 2024
I am so sorry to here you have a bad experience, we of course what to learn from this and not make sure this does not happen again. Could I ask if this was in relation to you buying ? selling or letting with us ? Kind regards
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5/5
GoogleKarly and Liam were brilliant! Sold our house in a week, helped out whenever they could! Would always use this estate agents!
Sophie ยท 13 March 2023
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5/5
GoogleWhat an amazing service from Emma!!!!! Really helpful, going above and beyond to do everything in her power to help solve a very complicated, stressful house sale. Can not fault the service provided!!!! Thanks for everything youโve done. Not even the agent selling my house. Would recommend 100%PositiveResponsiveness, Quality, Professionalism
Lianne ยท 27 August 2021
Agent replied ยท 6 February 2024
Hi Lianne,
Thanks so much for your kind review, we are always happy to hear positive feedback about our team!
Kind regards,
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1/5
GooglePoor service they don't care about customers it is more about selling add on's
Blue ยท 22 August 2024
Agent replied ยท 6 February 2024
Hello,
I am really sorry to read your review; we take customer satisfaction very seriously at Your Move. Please feel free to give us a call on: 0115 930 3813 or email: ilkeston@your-move.co.uk so I can help get to the bottom of this.
Kind Regards,
Chase Dickinson - Lettings Consultant
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5/5
GoogleI dealt with Abbie, who was professional, friendly and courteous at all times. I would recommend the team at Your Move Ilkeston to anyone looking to sell, let rent or buy. FANTASTIC!!!PositiveProfessionalism
Jon ยท 27 August 2021
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5/5
GoogleVery happy with the service and professionalism of all the staff I have been in contact with during my house sale. I am extremely impressed with Rebecca and her work ethic in getting information to me when needed, in what could be a stressful experience. I have no negatives thus far, and will be recommending Your Move Ilkeston to any family and friends who are looking to purchase or sell their homes. MANY THANKS TEAM XPositiveResponsiveness, Quality, Professionalism, Value
Michele ยท 27 August 2021
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5/5
GoogleEmma was excellent and couldnโt do enough to help, would definitely recommend.
Alison ยท 22 August 2023
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5/5
Googlefantastic experience with this office!!!! Rebecca was helpful from the very start and always a pleasure to talk to on the phone and helpful with everything. Will definitely be using Your Move in the future xx
Lindsey ยท 7 February 2020
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5/5
GoogleWent first time to discuss my mortgage option and Mr Martin and Chintan were really helpful and suggested what were my options and how to choose the best one. Hoping for the next appointment soon.
Amit ยท 7 February 2020
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5/5
GoogleJust had Karly myers take photos ready for the sale of our house, couldn't be happier very professional helpful and knowledgeable with all aspects all the team very good early days ready for a quick sale with this absolutely fantastic team
Chris ยท 22 August 2024
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5/5
FacebookPurchasing our first house, staff in particular Lorna were more than helpful when called upon, went out of her way to answer any queries we had and made the overall process really easy. Thankyou Nick & Hannah x
Hannah ยท 18 April 2018
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4/5
GoogleYour Move sold our house within 1 day of it going on the market so we didn't have a lot of interactions with the sales team but when we did they were very helpful. My only comment would be I would have liked more photos of our property but given the speed it sold it didn't actually matter.
Karen ยท 22 August 2023
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5/5
GoogleWe had Allison come to value our property yesterday morning, not only was it brilliant news on the value of it, but she was also very friendly and professional, we will definitely be using your move for our property sale.
Kyle ยท 22 August 2024
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1/5
GoogleI'm going to share my experience with you about these cowboys they must be the worst estate agents in the universe .The so called manager called Alison obnoxious arrogant talks over you in conversation is the worst also she's rude aswelll and thanks for letting me know that my sellers which you were acting for had pulled out of the sale on the same day you had put the house back up for sale cheers for that .AVOID these I'm telling you so unprofessional was buying a 194500 pound house and they still found the timer to talk to you like SHIT
Tim ยท 7 February 2020
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5/5
Google5 Star Service in every way! Thankyou so much to the lovely Alison Pope for finding our home we had been searching for and was extremely helpful through the whole process and Martin pate was absolutely excellent (mortgage advisor) the your move team all very helpful and made the process of purchasing the property very relaxing and stress free. Cant thank them all enough! Highley Recommend your move to everyone buying or selling. Thankyou again from John & Sara ๐
John ยท 7 February 2020
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1/5
GoogleJust another greedy estate agency
Just another greedy estate agency. Wanted to book a viewing for a house for sale in Ilkeston. After not receiving any reply decided to call the agency and ask what's going on. The agent was obviously acting dumb and after eventually ''finding'' my inquiry started emailing me with offers for other houses and asked if I would like to speak to their mortgage adviser. She said she had called the seller but the call had gone straight to voicemail. Obviously that seller doesn't wanna sell his house, cause I never got back from them. After refusing to go and meet their mortgage adviser I was of not importance for them. So obviously there are two options here. Either the advert is a bogus one keeping it for attracting potential clients, or they are in breach of the Code of Practice for Estate agencies. Whatever the reason for my experience with them I would not recommend them to my worst enemy. The seller will waste time and money using them, the buyer will lose money and nerves. Your move is to NOT use YOUR MOVE!!!
Todor ยท 7 February 2020
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5/5
GoogleEmma was excellent and couldnโt do enough to help, would definitely recommend.
Alison ยท 12 April 2023
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5/5
GoogleCan highly recommend Lauren at Yourmove Lettings. She has worked tirelessly on my behalf to secure tenants quickly and to give advice where needed. I am very happy with the service so far.
Lisa ยท 7 February 2019
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5/5
GoogleThank you Abbie for your evaluation today you was very professional and knowledgeable of the area
Peter ยท 22 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.