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Your Move Ilkeston reviews

4.6

★★★★★ Excellent

265 reviews across 2 platforms

45 Bath Street, Ilkeston DE7 8AH

Your Move's Ilkeston office at 45 Bath Street is rated 4.6 out of 5 across 265 reviews on two platforms, including 255 Google reviews rated 4.5. Checked 9 October 2026.

Google logo

4.5 / 5

255

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ilkeston office, from every platform, shown as written. First names only.

5/5

Google

I bought my first house with Your Move last month and I honestly can't thank Ellie and Alison enough for how amazing they have made my experience from start to finish. The process was made so straight forward - I'm also so glad I went with the recommended solicitors and mortgage consultant as all parties made the experience so enjoyable with no stress, quick action and leaving me able to feel excited the whole journey through the purchase! I still have not gotten over the high of it all 🥰🥰 thank you so much!

Amie · 22 May 2026

Agent replied · 22 June 2026

We are so please we had the pleasure of sharing your journey in buying your first home. Thankyou for the lovely feedback.

5/5

Google

We bought our daughter her first house with Your Move last month and we can't thank Keeley enough for how professional, friendly & supportive she made the whole buying experience. She was very understanding of our daughter’s special needs and was especially helpful with the financial and legal processes necessary to successfully complete the purchase. Thanks once again Keeley for all your invaluable insights and support. Regards Tony & Ruth Allen

Tony · 18 June 2026

Agent replied · 22 June 2026

Really great to get feedback on helping you with the buying process. Thank you for your review and congratulations to them on there first home.

5/5

Google

Daisy has been absolutely amazing throughout the sale of my property. Nothing was too much. I wouldn’t have been able to fill in all the solicitors forms without her help. Cannot thank you enough for all your hard work Daisy, you really have been helpful Susan x

Susan · 8 August 2026

Agent replied · 22 August 2026

Thank you so much for your lovely feedback, we really appreciate your review and glad we were able to make the process easier for you

5/5

Google

I am very impressed with Your Move Ilkeston Alison and her team have just sold my mother’s home very quick. I have had good advice and they have kept me informed all the time. Nothing is too much trouble for them they are very competent and helpful. They have made it a stress free journey I would definitely recommend this estate agent.

Christine · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for your lovely review it has been a pleasure getting to know you all. Kindest regards

5/5

Google

Allison and her team have been amazing in selling my mum's home. They have kept us informed at every stage making the process a lot easier. They have a lot of knowledge and are always able to answer any questions. Would definitely recommend Your Move at Ilkeston to sell your home without a doubt.

Lisa · 22 February 2026

Agent replied · 13 April 2026

Thank you so much for the lovely review. I wish you all well to the next chapter of family life together .

5/5

Google

Keeley was absolutely fantastic for the purchase of my shared ownership property. They went above and beyond to make sure I could reserve and move on time, thank you so much

Eleanor · 18 June 2026

Agent replied · 22 June 2026

Thank you so much for your lovely feedback. Hope you are enjoying your new home.

5/5

Google

Allison and the team provided great support throughout the purchase process with Your Move. Always very helpful and they all provided great service. …

PAUL · 22 July 2026

Agent replied · 22 August 2026

Thank you so much so the great review, let hope we can get you in nice and early to make the transaction that little bit smoother.

5/5

Google

Taylor was amazing throughout the whole renting process. We went to a couple of viewings together and she explained everything really clearly. Her communication was great and really put me at ease during the usual “sit and wait” stage of renting ☺️

Ray · 13 February 2026

Agent replied · 13 April 2026

Good afternoon, thankyou for you wonderful feedback it really keeps the team going out in all weathers making the job so worthwhile. Have a lovely weekend.

5/5

Google

Daisy was great and helped me through a difficult period. Showed professionalism and compassion throughout.

Lynne · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your lovely feedback.

5/5

Google

Excellent service from a recent house move. Nothing was too much trouble and every member of staff was friendly and helpful. Particular mention for Liam, who was my constant link between all parties. Liam was a constant source of knowledge and unbelievably helpful, friendly and approachable. I would recommend Your Move Ilkeston to anyone.

James · 22 August 2025

Agent replied · 13 April 2026

Thank you so much for the feedback on Liam, I am so pleased you great communication.

5/5

Google

Friendly and efficient service from Ellie and the team - thank you for a smooth and swift sale.

Rachael · 15 June 2026

Agent replied · 22 June 2026

We very much enjoyed working with you and so hope your mum has well and truly settled in. Thank you so much for the kind review.

5/5

Google

Great service from the girls at this agency especially Ellie and Daisy

Paul · 22 July 2026

Agent replied · 22 August 2026

Thank you so much, cant wait to hand your keys.

5/5

Google

The agent for Your Move, 'Karly Myers', came to provide a valuation on my house. She was absolutely excellent in every respect. Easy to communicate with, friendly knowledgeable and provided great advice. Karly was very professional in her approach, but certainly not pushy. She listened to my needs and acted upon them. She explained every aspect of the procedure and the services offered by Your Move. All this in a manner devoid of jargon and easily understood by me. I definitely recommend Karly and the rest of the Your Move team. Donald.

Donald · 22 August 2024

Agent replied · 6 February 2024

Hello Donald, Thank you so much for your kind words, we are always delighted to hear positive feedback about our team and we will be sure to pass this on. We wish you the best of luck with the sale of your home. Kind Regards, Chase Dickinson

5/5

Google

I cannot thank Your Move enough. In particular Liam and Abbey at the Ilkeston Office who exeeeded expectations time and again. We had a buyer pull out at after 6 months then the house we were purchasing fell through and like magicians they pulled more offers out of the hat. They became phsycotherapists as I felt like I was loosing my mind and helped me navigate all the stress of a very long and difficult process. None of the problems we experienced were related to Your Move and all agreed this was a very unusual and fraught 18 months. We moved into our new home 3 weeks ago and are very very happy this would not have happened wihout Abbeys encouragement to keep going and Liam patiently talking me through my frustrations. Cant wait to see them both at the house warming next summer when all the work is finished as I actually miss our conversations (but maybe we could talk about something else). So if your contemplating selling your house then this has to be your first choice. We have used four different estate agents in the past and without doubt Your Move are the front runners by a thousand miles. THANK YOU Liam and Abbbey and the rest of the your move team.

Nichola · 22 August 2024

Agent replied · 26 August 2024

Thank you so much for your lovely words Nichola 😊 we are always more than happy to go above and beyond for our customers! We wish you all the best in the future and we will hopefully see you soon for a catch up! - Your Move …

5/5

Google

I am a landlord and wishing to sell my buy to let property. Allison from Your Move duly booked an appointment with the tenants (who were hoping to move on). Allison telephoned me the same day to inform me of her valuation and also sent an extremely detailed email with lots of information. I would definitely use Your Move in future.

Amanda · 1 June 2026

Agent replied · 22 June 2026

We are always happy to help and support especially both landlords and tenants to a smooth move and outcome for you both. Thank you so much for the feedback

1/5

Google

I have never had worse experience with estate agents in my life. Allison the manager had me in tears. She was condescending and extremely rude and kept telling me how wonderful she is and my house is so bad. She kept insisting I go for the modern method of auction and when I said no, she became very rude. I was told by several agents it is not the right way to sell my property which I knew. She really upset me as I have special circumstances and did the best I could. Needless to say I will go with other agents.

Elmarie · 22 November 2025

Agent replied · 31 December 2025

Dear Ms Lloyd. Thank you for taking the time to leave us a review based on your recent experience with our Ilkeston office. It is disappointing to read that you had a poor experience with Allison Pope, our branch manager. We pride ourselves on offering an efficient, professional service which provides customers with many different options regarding the sale of their property. The modern method of auction is one of those options. If you feel that option was promoted more than the traditional sale by private treaty method, for that I apologise. I would however like the opportunity to discuss with you the comments you have made so that we can learn from your experience and improve our service moving forwards. Please contact me via my personal e mail address to let me know a convenient time for us to have a telephone conversation.  Martin.mccreath@your-move.co.uk Kind Regards Martin McCreath Regional Managing Director

5/5

Google

We recently sold our house with Your Move Ilkeston. Liam was fantastic, it sold really quickly, he had great advice and the journey from getting it on the market to completion was seamless. I would highly recommend the team if you are wanting to sell.

Rachael · 4 July 2025

Agent replied · 31 December 2025

We are so pleased that your able to move to the next chapter in your life as a family. Exicted to help you find a new home later in the year ! Thank you so much for the review.

5/5

Google

Just wanted to say what a kind, helpful and patient young man Liam is. Nothing is too much trouble and he has explained the whole process and helped to fill in forms during the sale of my property. Thanks for all your help.

Marie · 4 July 2025

Agent replied · 31 December 2025

Thank you so much for your wonderful comments, Liam works so hard and will be delighted with the feedback.

5/5

Google

Abbie your brilliant!!!!!! Sold our house through your move and the staff worked there hardest throughout the whole thing, I can't praise Abbie enough for what she has done to help us with the selling of our house. Abbie is a vital asset to the team thank you so much

Heather · 13 April 2025

Agent replied · 13 April 2026

Thank you so much for your lovely review Heather! Abbie is so happy she was able to help you along the way. We wish you all the best for the future. - The Your Move Ilkeston Team

5/5

Google

Thanks to Allison and Keeleyann for steering us through a difficult and protracted sale. Their support enabled us to achieve a satisfactory conclusion.

James · 13 January 2026

Agent replied · 13 April 2026

Thank you so much for the wonderful feedback . I'm so please to be able to give you closure enjoy travelling and continued retirement.

1/5

Google

Alison Pope was very unprofessional and condescending. Wasted too much of my time and energy; refusing to honor the offer I made on a property which had been accepted by the vendor, and proceeded to blackmail me into paying more money. Your Move complaints structure is flawed and shameful.

Darian · 13 April 2025

Agent replied · 25 December 2024

Your Move Estate Agents Ilkeston Darian Kweku Arkorful, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at 0115 930 3813 so we can work towards a solution. Thank you and have a great day. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon.

5/5

Google

My interaction with the staff was very good, they were friendly, helpful and respectful. Communication was good, and they answered our questions and replied emails quickly. Jess and Keeley were really helpful, thank you

Mohamad · 22 September 2025

Agent replied · 31 December 2025

" Thank you for your kind words. We're so pleased to hear our staff were friendly, helpful, and able to answer your questions quickly"

5/5

Google

Chose Yourmove to sell my house because they were very personable. When Abby came to do the valuation, she listened and took notice of what I wanted from the sale and what kind of buyer I hoped for. They had the mammoth task of selling my house in 4 days and they did it in 24 hours like absolute heroes. During the sale, Emma was honest, open and extremely professional. Times were tense as it was not a smooth transition between houses but Emma remained calm, helpful and always had my back. Towards the end when the pressure was mounting, Emma remained vigilant, supportive and, again, incredibly professional. We're very grateful for the work Emma did for us under immense pressure and thanks to her, we now live in our amazing forever home. We are incredibly happy and would recommend Emma and Yourmove to anyone.

Lee · 22 August 2023

Agent replied · 6 February 2024

Lee & Liam, thank you so so much for your fabulous review. I know… it’s been such a stressful process for you both… but I’m glad you’ve seen me as your confidant in all of your his, I’ve had your back. We got there, together. And I’m so happy for you both with you’re new home together. Best of wishes, Emma.

5/5

Google

Liam at Your Move was very helpful with our first time purchase. He went out of his way to accommodate our viewings, was great at communicating with us throughout the process, and was always happy to chat through anything we were unsure about. Thanks Liam!

George · 13 April 2025

Agent replied · 13 April 2026

Thank you so much for the review, its great to here the team have been so helpful.

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Questions about Your Move Ilkeston

How many reviews does Your Move Ilkeston have?

Your Move's Ilkeston office has 265 reviews across two platforms: 255 on Google, 10 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Your Move Ilkeston's rating?

Your Move Ilkeston is rated 4.6 out of 5 across all 265 reviews, and 4.5 out of 5 on Google from 255 reviews, checked 9 October 2026.

Where is Your Move's Ilkeston office?

Your Move Ilkeston, 45 Bath Street, Ilkeston DE7 8AH.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.